Personnel Qualifications SW and Ops.docx

Solicitation Number: PR 82-4070-18 Attachment (2) Date: 12/21/2017

PERSONNEL QUALIFICATIONS

FOR

NRL Code 8250 Software and Operations Support

The following paragraphs set forth the Government's minimum desired qualifications deemed necessary to perform the tasks set forth in the Statement of Work (SOW). The Contractor should be capable of providing the personnel according to level-of-effort requirements in the following labor categories and with the experience indicated. Those personnel designated, as "key" should be available for work efforts on the first day after contract award. Furthermore, key personnel should possess the indicated clearance at the time of contract award and are subject to the provisions listed in Section H – ONR 5252.237-9705 - Key Personnel clause of the solicitation. All proposed personnel shall be available with favorably adjudicated investigations and final DoD granted personnel security clearances required for the performance of the contract.

Labor Categories

Labor Categories and Position Descriptions:

· Shall develop life cycle cost analyses of projects or performing cost benefit or economic evaluations of current or projected projects

· Shall advise on the distribution of work among positions and the appropriate staffing levels and skills mix

· Shall identify resources required and resources projected to support varied levels of development and production activities

· Shall maintain internal development/onboarding schedules

· Shall support budget inputs, tracking, and reports

· Shall engage, educate, coordinate with potential and onboarding users/missions including developers, operators, and government/contractor program managers

· Shall coordinate spectrum management activities to include frequency licensing with government and commercial sites

· Shall engage and plan the onboarding of government and commercial network providers by coordinating with network providers/vendors

· Shall communicate technical/functional, security, and business practice preferences and requirements to prospective and onboarding network provider/vendors

· Manage network providers with contractual agreements that codify terms planned in the prospective/onboarding phase

· Manage cost reporting for pay-per-use commercial and custom commercial offerings

· Shall solicit and document potential and onboarding user/consumer use cases and concept of operations (CONOPS)

· Shall maintain a development backlog and delivery path for continuous incremental capabilities based on government input/direction on user-driven/core priorities and budget/schedule constraints

· Shall coordinate all aspects of meeting, demonstration, formal review planning

Software Developer

· Shall develop, maintain, and enhance complex and diverse software systems based on evolving requirements

· Shall design, implement, and integrate software applications or performs software engineering tasks

· Shall utilize software engineering and design methodologies appropriate to the development/integration, and production environments

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes

· Shall review and tests software components for adherence to the design requirements and documents test results

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components

RF/Signals Technical Support

· Shall provide electrical engineering (e.g. radio frequency and signals processing) expertise to develop, maintain, and enhance complex RF and digital processing systems for satellite communications

· Shall conduct ground specialty equipment installation, test, maintenance, and operations support

· Shall conduct design trades to provide recommendations comparing existing and emerging electrical technologies based on users’ requirements

DevOps

· Shall provide support for implementation, troubleshooting and maintenance of IT systems

· Shall manage IT system infrastructure and any processes related to these systems

· Shall provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the IT infrastructure

· Shall provide Tier I (Help Desk) and II (advanced troubleshooting) problem identification, diagnosis and resolution of problem

· Shall provide support for the escalation and communication of status to agency management and internal customers

· Shall provide support for the tracking system and hardware problems and remains involved in the resolution process

· Shall manage the licenses and for 3rd party software

· Shall responsible for configuration management (CM) of developmental and operational systems

· Shall work on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems

· Shall use or recommend automated CM tools to implement CM policies and procedures

· Shall develop or modify CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system

· Shall support operations, and service monitoring/reporting for functional and cybersecurity problems

· Shall conduct incident response/anomaly recovery as reported by external users and/or internal service monitoring

· Shall incorporate use case and CONOPS into product and service designs and prototypes

Key Positions Descriptions:

· experience with satellite integration & test or satellite operations

· experience leading a large software development effort from requirements definition thru release testing

· Relevant experience with all aspects of Neptune of the S.O.W. for this effort

· Clearance Required: TS/SCI

· experience with satellite integration & test or satellite operations

· experience leading a large software development effort from requirements definition thru release testing

· In addition to the general position description this key personnel shall have:

· experience with satellite integration & test or satellite operations

· In addition to the general position description this key personnel shall have:

· Extensive experience with ground system software and Neptune

· Extensive experience in developing real time embedded and system software associated with operational satellite ground systems used for command, control, tasking and monitoring of multiple spacecraft and constellations simultaneously

· Extensive experience integrating software applications with Neptune™

· Experience with design, development and test of cloud-based enterprise applications

· Experience leading a large software development effort from requirements definition through release testing

· Relevant experience with all aspects of VMOC sections of the S.O.W. for this effort with particular attention to sections

· Clearance Required: TS/SCI

· experience with contracting/subcontracting

· Clearance Required: TS/SCI eligible

· experience with operations of a similar software/IT service

· Clearance Required: TS/SCI eligible