PerformanceWorkStatement_4EN_CAT.pdf

Version 202407

PERFORMANCE WORK STATEMENT (PWS)

4EN CAT Requirement 1 July 2026 – 30 June 2031

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Caterpillar parts, expert troubleshooting and software updates as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: The 4th Engineer Battalion (4EN BN) requires contractor maintenance support to sustain critical engineering operations for its fleet of specialized Caterpillar (CAT) heavy construction equipment. Persistent maintenance challenges hinder the battalion's readiness due to two primary gaps in existing Army support. First, the unit is unable to troubleshoot complex fault codes because it lacks access to CAT’s proprietary diagnostic software, and Army-issued tools are insufficient for some repairs. Second, critical CAT parts are often unavailable or have unacceptably long lead times through mandatory Army supply channels, making timely repairs impossible. This new requirement seeks to bridge these gaps by securing a contract for essential diagnostic services and parts procurement, which has been reviewed and determined to be a legally sufficient and necessary expense to ensure mission execution.

1.3 Objectives: The objective of this contract is to provide the specialized diagnostic services and parts necessary to overcome maintenance and supply gaps, ensuring the operational readiness of the 4th Engineer Battalion’s heavy equipment fleet for mission execution.

1.4 Scope: Contractor shall provide non-personal services on-call diagnostics and parts procurement for the 4th Engineer Battalion’s (4EN BN) fleet of Caterpillar (CAT) heavy construction equipment to include supplying qualified technicians for on-call troubleshooting and sourcing and delivering necessary CAT parts that are unavailable through standard Army supply channels. The contractor shall accomplish the timely repair and sustained operational readiness of the equipment fleet.

1.5 Period of Performance: 01JULY2026 – 30JUNE2031

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment.

The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: Work shall be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0800-1700 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed 4EN BN Motorpool BLDG 8142. Ft. Carson.

1.6.6 Type of Contract: The Government anticipates the award of a firm fixed price type contract.

1.6.7 Security Requirements:

1.6.7.1 Access and general protection/security policy and procedures: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: RESERVED

1.6.7.4.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223- 7004, Drug-free Work Force. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: RESERVED

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: RESERVED.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: RESERVED

1.6.7.7 Access to Government Information Systems: RESERVED

1.6.7.8 Key Control: RESERVED

1.6.7.9 Lock Combinations: RESERVED

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer prior to start of contract performance. The Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between

Qualifications for all key personnel are listed below:

a) Contract Manager and Alternate Contract Manager: Reserved

1.6.11 Special Qualifications or Certifications: Reserved.

1.6.11.1 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS 252.239.7001, and AR 25-

2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. Contractor personnel shall be required to obtain and prominently display a Fort Carson Defense Biometric Identification System (DBIDS) card or local installation access badge at all times while performing duties at the 4EN BN Motorpool (BLDG 8142) and within the installation boundary. Contractor personnel are not eligible for, and will not be issued, a Common Access Card (CAC).

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.13 Contractor Travel: Reserved.

1.6.14 Other Direct Costs (ODC): Reserved.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the

Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI) Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: Reserved.

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, http://www.defenseimagery.mil/products/dodimagery/commercialuse.html whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within ten (10) calendar days after completion of training by all employees and subcontractor personnel. For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within ten (10) calendar days after completion of the training.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: RESERVED.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: RESERVED.

1.6.19.5 Threat Awareness Reporting Program (TARP Training): RSERVED.

1.6.19.6 iWATCH Training: The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.19.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.9. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.10. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.11. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.12. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.13. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.14. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code

PART 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Property

3.1.1 The government will not provide government furnished property for the performance of this contract.

3.1.2 A joint inventory of Government-furnished property must be completed within the timeline outlined in the Government approved transition plan. Items of equipment missing or not in working order shall be recorded and the COR shall be notified in writing. The Contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings. Rejection of GFP by the Contractor shall not relieve the Contractor of responsibility in performance of this contract, but will relieve the Government from the obligation of providing the same or similar GFP at a future date. The Contractor shall not use property provided by the Government for any purpose other than the performance of this contract. The Contractor shall conduct 100% inventories of Government property at a minimum, annually, IAW Contractor’s approved property management procedures and provide results IAW the DFARS PGI 245.103-72 format.

3.1.2.1 Final Inventory. At the completion of the contract, the Contractor and Government representative(s), shall conduct a joint inventory.

3.1.3 The contractor shall not mark, affix any decals, emblems or signs portraying the contractor's name on Government property. The contractor shall not remove GFP from the Installation or other supported areas without written approval of the KO.

3.1.4 The contractor shall track and maintain warranty records for all contractor property and supplies for use under this contract – both Government furnished and contractor acquired. The contractor shall enforce all warranties when applicable. The contractor shall ensure no unnecessary expenditure of Government funds, either direct or through cost reimbursement, for repair or maintenance of warranted items. The contractor shall inform the Government of difficulties encountered in the enforcement of warranties and of instances in which the costs of enforcement would exceed the benefits derived.

3.1.5 The contractor shall not modify or cannibalize, any GFP/CAP without prior written approval of the KO.

3.1.6 The Government may choose to withdraw or replace GFP at any time during the contract. The KO will provide a written 30-day notice of the impending withdrawal of GFE for use on this contract and provide direction to the contractor as to the method(s) by which the Government may replace GFP. The contractor shall ensure all IT equipment is purged of proprietary data prior to turn-in or disposal IAW the PLCO/KO.

3.1.7 Contractor may be held liable for the loss, damage or destruction of Government property in event of negligence or willful misconduct. The utmost care will be given to the preservation of Government property. The contractor will implement a system in which employees can report fraud waste and abuse to their supervisors without fear of retribution. Contractor will also brief all employees on the procedures for reporting via the Governmental programs.

3.1.8 Loss of any sensitive item will indicate a material weakness in the contractor’s method of accounting for equipment and will revoke the Government’s assumption of risk. Additionally, the KO may revoke the Government’s assumption of risk (see FAR 45.104) if the property administrator determines that the contractor’s property management practices are inadequate and/or present an undue risk to the Government. In the event that any sensitive or CCI Government property furnished to, or acquired by the contractor is lost, damaged, destroyed or stolen, the contractor shall notify the COR in writing within one hour of discovery of loss. The notification must contain a description of the item, serial number and last known location. All loss shall be reported IAW 52.245-1 and approved contractor procedures.

3.2 Emergency and Rescue

3.2.1 The Government will furnish emergency medical and rescue services to prevent loss of life, limb, or undue suffering within the areas serviced by the applicable installation emergency services provider. The Government will seek reimbursement for medical services rendered, as appropriate.

3.2.2 The Government will provide installation fire services to include firefighting, fire prevention inspections and investigations; Installation security services; confined space rescue; and Hazardous Material (HAZMAT) first response.

3.3 Telecommunications/Utilities

3.3.1 The Government will provide reasonable access to Government-furnished telecommunications for official use related to this effort. Line service will include on-post service, and Defense Switched Network (DSN). The cost of unofficial telephone service (e.g., telephone service not incidental to performance of the contract) shall be reimbursed to the Government. The contractor shall ensure compliance with AR 25-1 Information Assurance as related to telecommunications use and access. The Government will not provide reimbursement for additional services or special connectivity relative to contractor unique equipment, software, or corporate requirements.

3.3.2 The Government will furnish appropriate amounts of heat, heating fuels, gas, electricity, sewage, and water utilities, as currently installed in GFF, for use under this contract. All facilities do not receive the same utility services.

The contractor shall not change or modify any Government provided utility systems or components or install any CFE components or system without prior KO or designated representative written approval as coordinated through the

DPW.

3.3.3 The Government will provide limited access to the existing Local Area Network (LAN) to include electronic mail (e-mail). The number of active LAN drops and e-mail accounts available will be determined by the Government.

The contractor shall not use the LAN or e-mail for purposes other than official Government work required under this contract.

3.3.4 Radio frequency assignments and authorization will be controlled and furnished by the Government. The contractor will not operate any radio (e.g. FMS/GMRS [Family Radio Service / General Mobile Radio Service] typically commercially available with frequencies in the 450-470 MHz band and less than 50 watts) on the installation without proper authorization.

3.6 Government Furnished Facilities and Real Property

3.6.1 The Government will provide the Contractor with safe and reasonable access to workspace within the 4th Engineer Battalion Motorpool (BLDG 8142) as necessary for the on-site performance of diagnostic and repair services on Government equipment. The Government will also provide designated parking areas for the Contractor's privately owned and/or company vehicles required for contract performance. The Government will not provide the Contractor with dedicated administrative office space, exclusive-use facilities, or secure storage areas. As the Contractor will not be the primary occupant of any facility, the responsibilities for facility maintenance, repairs, groundskeeping, and snow removal.

3.7 Government Furnished Services

3.7.1 The Government will provide preventive maintenance and repair of GFF in accordance with AR 420-1. The contractor shall provide the name and telephone number of its designated point of contact that will be requesting repairs / opening work orders to the appropriate Facility Coordinator during the transition-in period.

3.7.2 The Government may provide scheduled custodial services for contractor operated administrative areas on a limited basis in accordance with the current DPW contract. The contractor shall report to the Government, any discrepancies in performance of Government provided services.

3.7.3 The Government will provide pest control services as required.

3.7.4 The Government will provide grass cutting in accordance with the current post-wide grass cutting contract.

3.7.5 The Government will provide snow removal outside the contractor’s area of responsibility at contractor-occupied facilities.

3.8 The Government will provide available containers at specific contractor occupied facilities for collection of recyclable paper and cardboard, on-hand scrap metal, non-hazardous waste wood and wood by-products, and trash pickup.

Vs 202407

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to perform the specialized diagnostic, maintenance, and parts procurement services described in this PWS, except for those items explicitly specified as government-furnished in Part 3.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: The Contractor shall provide all proprietary Caterpillar (CAT) diagnostic software, hardware (including laptops and interface cables), and specialized mechanic toolsets required for the troubleshooting and repair of the 4EN BN CAT equipment fleet. The Contractor shall also provide all necessary personal protective equipment (PPE) for its employees, commercial mobile network hotspots for software connectivity, and any administrative supplies required for contract performance. The Contractor shall not connect any Contractor-owned Automated Data Processing Equipment (ADPE), including diagnostic laptops, to the Government local area network (LAN/NIPRNet).

4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles required for the transportation of personnel, tools, and procured parts to and from the 4EN BN Motorpool (BLDG 8142).

No Government vehicles will be provided to the Contractor for use on this contract. All Contractor-provided vehicles shall meet Fort Carson traffic, safety, and environmental requirements and shall present a neat, professional appearance.

4.5 Background Checks: The Contractor shall ensure all personnel obtain the required NCIC-III background checks necessary to secure a Defense Biometric Identification System (DBIDS) card or local installation access badge, as outlined in Section 1.6.7 of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide non-personal services on-call diagnostics and parts procurement for the 4th Engineer Battalion’s (4EN BN) fleet of Caterpillar (CAT) heavy construction equipment to include supplying qualified technicians for on-call troubleshooting and sourcing and delivering necessary CAT parts that are unavailable through standard Army supply channels. The contractor shall submit documentation to contracting verifying certification in CAT diagnostic software.

The contractor shall accomplish the timely repair and sustained operational readiness of the equipment fleet.

5.1. Basic Services. The contractor shall provide services for on-call diagnostic, troubleshooting, and parts procurement services for the 4th Engineer Battalion's (4EN BN) fleet of Caterpillar (CAT) heavy construction equipment. Services shall be provided on an "as-needed" basis upon notification by the Contracting Officer's Representative (COR). All diagnostics, software updates, and repair recommendations shall be performed in accordance with Caterpillar Original Equipment Manufacturer (OEM) commercial standards and specifications. Procured parts shall be genuine OEM CAT parts or equivalents that meet or exceed OEM standards.

5.2. Task Heading. Tasks consist of the following:

5.2.1. On-Call Diagnostic and Troubleshooting Services

5.2.1.1. Diagnostic Response and Evaluation: The contractor shall provide qualified technicians to perform on-site troubleshooting and diagnostics for the 4EN BN CAT heavy equipment fleet utilizing proprietary CAT diagnostic software to read fault codes and identify mechanical or electrical failures.

(a) Standard (STD): A qualified technician must arrive on-site at the 4EN BN Motorpool (BLDG 8142) within four (4) business hours of receiving a service call from the Contracting Officer's Representative (COR).

Acceptable Quality Level (AQL): 95% of service calls are responded to within the 4-business-hour standard.

(b) STD: STD: The contractor shall provide a formal written diagnostic report and repair recommendation to the COR within twenty-four (24) hours of the initial on-site service call.

AQL: 95% of diagnostic reports are delivered within the 24-hour standard.

5.2.2. Parts Procurement and Delivery (Deliverable: Diagnostic Report)

5.2.2.1. Parts Sourcing and Delivery: Upon Government (COR) approval of a diagnostic repair recommendation, the contractor shall source, procure, and deliver proprietary CAT parts that are unavailable or have excessive lead times through standard Army supply channels directly to the 4EN BN Motorpool.

(a) STD: The contractor shall deliver parts designated as "Mission-Critical" by the COR within forty-eight (48) hours of order approval.

AQL: 95% of mission-critical parts are delivered within the 48-hour standard.

(b) STD: The contractor shall deliver parts designated as "Routine" by the COR within five (5) business days of order approval.

AQL: 95% of routine parts are delivered within the 5-business-day standard.

5.2.3. Original Equipment Manufacturer (OEM) Software Updates (Deliverable: Parts Invoice and Receiving Report)

5.2.3.1. Software Flashes and Updates: The contractor shall perform necessary OEM software flashes and updates to CAT equipment electronic control modules as required to resolve fault codes, improve operational capability, or as part of a diagnostic evaluation.

(a) STD: All software updates shall be performed utilizing current, licensed CAT OEM software and approved hardware interfaces.

AQL: 100% Compliant. No unauthorized or pirated software utilized.

5.3. Service Contract Reporting (SCR): Reserved

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1. Department Of Defense Contract Security Classification Specification (DD Form 254)

6.1.1 Department of Defense Security Agreement (DD Form 441)

6.1.2 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.3 Installation Access Control (AE Reg 190-16)

6.1.4 The Army Physical Security Program (AR 190-13)

6.1.5 Contractor Identification (AE Reg 27-715)

6.1.6 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.7 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.8 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.9 Information Assurance (AR 25-2)

6.1.10 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.11 Policies and Procedures for Property Accountability (AR 735-5)

6.1.12 Army Regulation 525-13, Antiterrorism

6.1.13Army Regulation 530-1, Operations Security

6.1.14 Department of Defense Instruction 5200.48, Controlled Unclassified Information (

6.1.15 Original Equipment Manufacturer (OEM) Commercial Manuals and Specifications. The contractor shall perform all diagnostic, repair, and parts procurement actions in accordance with the applicable and most current Caterpillar commercial publications and standards.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Estimated Workload Data

7.4 Attachment 2 – (If applicable) Historical Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary

Performance Objective

(The Service required— usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Incentive (Positive and/or

Negative)

1. Combating Trafficking in Persons FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

2. Service Contract Reporting PWS para. 6.1.12

The Contractor shall completely fill in all the information in the format at the following web address http://sam.gov . The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the SCR requirement. (as applicable)

100% Compliance Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

3. Installation Access PWS para. 1.6.7.5 & 1.6.12

Contractor personnel must be…