Performance_Work_Statement_Walker_Janitorial.pdf

US Department of Agriculture (USDA)

Performance Work Statement

Contents Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures

Attachments

Project Title Chippewa National Forest – Walker Ranger District - Janitorial

General Information

1.0 Background and Purpose

The Walker Ranger District Office is located at 201 Minnesota Avenue East, Walker MN 56484. The main office building is a two-story building of approximately 6,750 square feet: 4,174 square feet of carpeting, 1,626 square feet of concrete flooring, 496 square feet of laminate flooring, 250 square feet of tile flooring, & 204 square feet of rubber mat flooring.

The office has 2 staircases, 1 elevator, 1 large conference room, 2 small conference rooms, 5 enclosed office spaces, 1 fitness room, 1 mailroom, 1 breakroom, a reception area open to the public, 6 bathrooms (2 with showers), 6 drinking fountains/water bottle filling stations, & general office space containing cubicles, lockers, hallways, etc.

There is a 1-story bunkhouse on the grounds of the office. It is approximately 2,032 square feet, with 1,503 square feet of carpeting & 529 square feet of laminate flooring. The bunkhouse has 1 living room, 1 kitchen/dining room, 2 bathrooms (each with a shower), & 10 bedrooms.

The mechanical, electrical, & I.T. rooms of both buildings, as well as the attached garage of the office building, are not included in this scope of work.

The purpose of this contract is to provide janitorial services for the Walker Ranger District Office 2 days/week, janitorial services to the bunkhouse 2 times/year, and a deep clean of the carpets and window washing (exterior and interior) of the Walker Ranger District Office 1 time/year.

2.0 Definitions

Contracting Officer (CO) Contracting Officer’s Representative (COR)

Contractor Requirements

3.0 Technical Requirements / Tasks

1. Provide janitorial services for the main Walker Ranger District office building twice per week, after 4 p.m. on Tuesdays & Thursdays.

A. The work will include, but is not limited to, the following:

i. Dust all surfaces, such as but not limited to, file cabinets, shelves, desks, tabletops, wall hangings, computers, keyboards, calculators, phones, copier, paper shredder, brochure racks, non-personal furniture/displays in the reception area, & other exposed surfaces.

ii. Sweep & mop floors according to specified requirements of the individual surfaces (tile, rubber flooring, etc.)

iii. Vacuum carpeting, including in the elevator, moving items that are easily moved.

iv. Clean break room tables, conference rooms’ tables, & ready room tables & counters, as well as sinks & countertops in the break room & large conference room. Dishes do not need to be washed.

v. Clean the drinking fountains/water bottle filling stations (6)

vi. Clean & disinfect all handrailings, doorknobs, elevator buttons & doors, sneeze guards, etc.

using surface-appropriate cleaning solutions.

vii. Clean the visitor & employee entrance doors. Wipe interior doors/windows and ledges as needed & according to specific surfaces.

viii. Empty all wastebaskets, inlcuding, but not limited to, cubicle wastebaskets, break and conference room wastebaskets, bathroom wastebaskets, and feminine hygiene boxes. Garbage is to be deposited in the dumpster located on the premises.

ix. Place all recyclables from the break room, mail/work room, common areas by the printers/copiers, & the recycling boxes by the cubicles in recycling containers in the knuckle/locker room.

x. Clean & disinfect bathroom surfaces & fixtures, including floors, toilets, showers, sinks, mirrors, counters, light fixtures above the mirrors, feminine hygiene boxes, shower seat, grab bars, & walls behind toilets, counters, & sinks.

xi. Replenish toilet paper, soap, & paper towel dispensers. Maintain a small stock of toilet paper and paper towels in the bathroom cabinets.

xii. Wipe & clean surfaces of the exercise equipment in the fitness room.

xiii. Once a year, damp wipe the wastebaskets.

2. The contractor will shampoo the carpets of the main Walker Ranger District office building once per year, in the spring. All necessary supplies are to be provided by the contractor. The work will be done outside office hours.

Minimum 1 week advance notice prior to the day of cleaning is required.

3. The contractor will clean the interior & exterior windows & window screens of the main Walker Ranger District office building once per year, in the spring. The Forest Service will provide glass cleaner; the contractor will provide all other necessary supplies. The work will be done outside business hours. Minimum 1 week advance notice prior to the day of cleaning is required.

4. The contractor will clean the bunkhouse twice per year, in the spring (March) & fall (October.) The work performed in the bunkhouse includes, but is not limited to: vacuum carpets, sweep and mop floors, clean 2 bathrooms, wipe and clean sinks, wipe and clean countertops, appliances, and furniture, and clean windows, window screens, and window ledges. Minimum 1 week advance notice prior to the day of cleaning is required.

5. The contractor is responsible for protecting the public & Forest Service personnel, Forest Service facilities, & resources in the course of the work.

6. The contractor will provide cleaning equipment such as vacuum cleaners, towels, washcloths, dustcloths, mops, brooms, mopbuckets, dustpans, and other tools necessary to complete the work.

7. Supply needs and work/scheduling questions can be directed to the COR.

4.0 Deliverable / Schedule

• Reporting Requirements: A checklist is provided for use while performing duties. The checklist is to be filled out and turned in to the COR for each cleaning. The checklist is not to be considered all-inclusive of expected duties, but a guideline and reminder of expectations, and a way to monitor task completion. (See checklists in the Attachments section at the end of this document.) Any problems that arise shall be noted on the form, as well as a statement explaining how the problem was resolved. Also, if any problems have arisen but have not been completely resolved, they are to be noted on the checklist form and the COR should be notified.

Key Deliverables

Item No. Deliverable Objective Due 1 Walker Office Checklist Guideline and reminder of expectations, a way to keep track of tasks while cleaning and note any problems. (Ref 4.0 Reporting Requirements)

After each twice weekly cleaning.

2 Bunkhouse Checklist Guideline and reminder of expectations, a way to keep track of tasks while cleaning and note any problems. (Ref 4.0 Reporting Requirements)

After each twice yearly cleaning.

5.0 Government Furnished

The Forest Service will provide toilet paper, hand soap, paper towels, disposable gloves, glass cleaner, multipurpose cleaner, disinfectant, toilet bowl cleaner, disinfecting wipes, and garbage bags.

6.0 Travel

None. The Walker Ranger District Office and bunkhouse are all on the same grounds.

7.0 Contractor’s Key Personnel

The contractor’s key personnel will have prior experience in janitorial contracts and will be able to fulfill the requirements of the contract with minimal supervision.

8.0 Security Requirements

The Walker Ranger District Office and Bunkhouse are locked. The contractor will be provided with an access card to gain admittance to the buildings. It is the contractor’s responsibility to safeguard the card and prevent wrongful use by their employees. There is also a security system in the buildings. All applicable codes will be shared with the contractor as needed; as with the access card, the contractor is responsible for safeguarding the security system code and preventing wrongful use.

9.0 Data Rights

None

10.0 Section 508 - Electronic and Information Technology Standards None

11.0 Performance Requirement Measures

Performance Objective

Required Task or Deliverable

Performance Standard Method of Surveillance

Walker District Office Clean and Sanitary

Vacuuming, dusting, washing, wiping down, sanitizing surfaces and fixtures according to surface type, twice per week.

After each cleaning, the checklist will be turned in to the COR. Each area in the office should be cleaned according to the work plan. (Ref. 3.0 Technical Requirements/Tasks) 99% completion of tasks is expected for each cleaning.

COR performs surveillance.

Each area is checked after each cleaning. After a month of subsequent cleanings at or above standards, frequency of surveillance will decrease to monthly checks.

Walker District Office Windows and Screens Clean

Clean all windows and screens of the office building annually.

The work is to be done outside business hours.

Minimum 1 week advance notice prior to the day of cleaning is required. Cleaning should be done according to the work plan. (Ref. 3.0 Technical Requirements/Tasks) 99% completion of tasks is expected for each cleaning.

COR performs surveillance.

The windows and screens will be inspected the next business day following the cleaning for adherence to cleaning standards.

Walker District Office Bunkhouse Clean and Sanitary

Vacuuming, dusting, washing, wiping down, sanitizing surfaces and fixtures according to surface type, twice per year.

After each cleaning, the checklist will be turned in to the COR. Each area in the bunkhouse should be cleaned according to the work plan. (Ref. 3.0 Technical Requirements/Tasks) 99% completion of tasks is expected for each cleaning.

COR performs surveillance.

The bunkhouse will be inspected the next business day following the cleaning for adherence to cleaning standards.

Attachments Checklists – Office and Bunkhouse Cleaning

Walker Ranger District

Office Cleaning Checklist

Vestibules (front & back areas) ___ Sweep (2x/week) ___ Wash floor (1x/month) ___ Clean fingerprints off windows/doors (2x/week) ___ Clean ledges (2x/week)

Front Desk Reception Areas (Chamber & Forest Service) ___ Sweep (2x/week) ___ Wash floor (1x/week) ___ Dust countertops and desk areas (2x/week) ___ Clean plexiglass dividers on desks (1x/week) ___ Clean plexiglass on brochure racks (1x/month) ___ Vacuum (2x/week) ___ Empty all trash receptacles & recycling containers (2x/week)

All office areas including individual offices (Chamber, District Ranger, Office, Law Enforcement, mailroom, 3 conference rooms) ___ Vacuum (2x/week) ___ Dust desks, filing cabinets, shelves, countertops, wall hangings, ledges, computers, keyboards, phones, calculators, copiers, printers, paper shredders, chairs, etc. (2x/week) ___ Empty all trash receptacles & recycling containers (2x/week) ___ Clean fingerprints off doors, windows, glass dividers (2x/week) ___ Clean large conference room countertop & sink with disinfectant (2x/week) ___ Sweep floor in large conference room closet (1x/month)

Ready Room ___ Sweep floor (2x/week) ___ Wash floor (1x/week) ___ Dust desks, filing cabinets, shelves, countertops, wall hangings, ledges, computers, keyboards, phones, calculators, chairs, etc. (2x/week) ___ Empty all trash receptacles & recycling bins (2x/week) ___ Clean fingerprints off interior doors & windows (2x/week)

Locker Room Area

___ Wash floor (1x/week) ___ Dust countertops & ledges (2x/week) ___ Empty trash receptacles (2x/week)

Bathrooms – 6 total ___ Clean & disinfect toilets (2x/week) ___ Wipe & clean sinks & countertops with disinfectant (2x/week) ___ Wipe & clean walls behind sinks, toilets, & hand dryers (2x/week) ___ Clean mirrors with glass cleaner (2x/week) ___ Sweep & mop floors (2x/week) ___ Empty all trash receptacles (2x/week) ___ Fill soap dispensers & replenish toilet paper, paper towels, & garbage bags (2x/week) ___ Clean & scrub shower stalls with germicidal disinfectant (2x/week)

Break Room

___ Wash floor (2x/week) ___ Wipe & clean sinks & countertops with disinfectant (2x/week) ___ Clean lunchroom tables with disinfectant (2x/week) ___ Wipe exteriors of refrigerator & coffee maker (2x/week) ___ Clean out microwave (1x/week) ___ Empty all trash receptacles & recycling bins (2x/week)

Fitness Room ___ Sweep floor (2x/week) ___ Wash floor (1x/week) ___ Wipe exercise equipment with germicidal disinfectant (2x/week) ___ Dust cabinets (2x/week) ___ Empty trash receptacles (2x/week)

Elevator ___ Vacuum (1x/week) ___ Clean buttons with disinfectant (2x/week) ___ Clean stainless steel with an approved cleaner (1x/week)

Staircases – 2 total

___ Clean handrails with disinfectant (2/week) ___ Mop stairwell & landing areas (1x/week)

Once a year tasks ___ Damp wipe wastebaskets ___ Shampoo carpets & upholstered chairs

Walker Ranger District Bunkhouse Cleaning Checklist

**Bunkhouse to be cleaned twice annually, in the spring (March) & in the fall (October)**

___ vacuum & shampoo carpets (2x/year) ___ sweep & mop floors (2x/year) ___ clean all bathrooms -wipe & clean sinks with disinfectant (2x/year) -scrub & disinfect toilets (2x/year) -wipe & clean showers with disinfectant (2x/year) -sweep & mop floors (2x/year) -wipe & clean washers & dryers (2x/year) ___ wipe & clean sinks, countertops, & stove (2x/year) ___ wipe & clean tabletops, dressers, cupboards, & windowsills (2x/year) ___ clean interior of microwave (2x/year) ___ wipe & clean exterior of microwave (2x/year) ___ clean interior of all refrigerators (2x/year) ___ wipe & clean exterior of all refrigerators (2x/year) ___ wipe down mattresses (2x/year) ___ clean interior of windows (2x/year) ___ dust wood furniture (2x/year) ___ clean garbage & recycle bins (1x/year, Fall) ___ clean doors & walls (1x/year, Fall) ___ wash exterior windows (1x/year, Spring)