Performance Work Statement - Regional VLM Maintenance FY26.pdf

PERFORMANCE WORK STATEMENT

Modula Vertical Lift Module Maintenance

1.0 Background:

NAVSUP Fleet Logistics Center San Diego (FLCSD) provides logistics, business, and support services to fleet, shore, and industrial commands of the Navy, Coast Guard, and Military Sealift Command in addition to other joint and allied forces. A crucial part of FLCSD’s mission is to provide material management services including receipt, stow, and issue of Navy Working Capital Fund materials. To enable this mission, FLCSD installed Modula vertical lift modules (VLM) at Naval Air Station North Island (NASNI), Naval Air Station Fallon (NASF), and Naval Air Station Lemoore (NASL), and Naval Base Ventura County (NBVC) to optimize storage utilization and streamline processes. Upon installation, VLMs are under a two-year or three-year warranty. Once that warranty period lapses, a new service agreement must be established to procure maintenance and repair services.

2.0 Description of Services:

The contractor will provide qualified personnel, equipment, supplies, tools, materials, supervision, and other items and non-personnel services necessary to perform Preventative Maintenance (PM) and Corrective Maintenance (CM) to government owned VLMs, provide spare parts kits that supports the specific model for each VLM, and provide First-Aid Training as defined in this Performance Work Statement (PWS). The contractor will perform to the standards in this contract.

2.1 Preventative Maintenance (PM): The Contractor will perform PM in a manner to ensure proper functionality of the VLMs and minimize corrective maintenance. PM will consist of all labor and travel for each site that has VLMs that require PM under this PWS. PM services will include lubrication, necessary adjustment, parts replacement, and safety systems inspection of all VLMs located at each site. Upon award, the Contractor will provide a site visit schedule for the year within 15 government business days (GBD). If corrective maintenance is required within one month of preventative maintenance, the Contractor is permitted to perform preventative maintenance on all covered VLMs at the site in conjunction with corrective maintenance. There are four levels of PM that coincide with usage which is based on mission counts. One mission count is defined as retrieval and return of one tray. PM levels and corresponding labor requirements are as follows:

2.1.1 Level One:

2.1.1.1 Completed at 15,000, 30,000, 75,000, 105,000, and 150,000 mission counts

2.1.1.2 Labor Requirements: 4-6 hours, one technician

2.1.2 Level Two:

2.1.2.1 Completed at 45,000 and 90,000 mission counts

2.1.2.2 Labor Requirements: 8-10 hours, two technicians

2.1.3 Level Three:

2.1.3.1 Completed at 60,000 and 120,000 mission counts

2.1.3.2 Labor Requirements: 8-10 hours, two technicians

2.1.4 Level Four:

2.1.4.1 Completed at 135,000 mission counts

2.1.4.2 Labor Requirements: 24-32 hours, two technicians

Mission counts data is extracted from each VLM. No later than 30 calendars days prior to any scheduled PM site visit, the Contractor will extract mission counts data for all VLMs at the site to determine required level of PM. If required PM level exceeds level-one, the Contractor will request approval from the COR prior to proceeding with PM.

2.1.5 Mission Count Projections: Based on current mission counts data and bi-annual averages, mission count/PM projections are as follows:

Site PM Level Qty

NASNI 1 4

NASNI 2 3

NASF 1 2

NASF 2 2

NASL 1 2

NASL 2 1

NBVC 1 1

2.1.6 In the event that none of a site’s VLMs are due for PM at the time of the bi-annual cycle, the Contractor will coordinate with the COR, providing the mission counts data for each VLM.

With the COR’s approval, the Contractor may forgo a site’s PM site visit.

2.2 Corrective Maintenance (CM): The Contractor will perform CM on an as-needed basis when the

Government requests or reports errors, malfunctions, or outages. CM may be performed in various methods most appropriate to the complexity, severity, and urgency of the instance.

2.2.1 Phone Support (PS): In most instances, PS is the first response to a VLM error, malfunction, or outage reported by the Government. PS is defined as distance support provided by the Contractor’s Agent (CA), Modula, to the Government via telephone. CA will guide a government representative in troubleshooting, diagnostics, and repair of basic errors, malfunctions, and outages. If an instance is of greater severity or complexity and is immediately identified a problem that cannot be resolved with PS (e.g. tray falls out of VLM), the Government may opt to bypass the PS option and request the Contractor be dispatched for on-site CM. PS will be available to the Government during normal business hours. Normal business hours are defined as 0700-1500 PST, Monday-Friday excluding federal holidays.

2.2.2 On-Site CM: In the event an instance can not be resolved via PS or PS is bypassed, the Contractor will perform on-site CM to resolve the instance. On-site CM will consist of a comprehensive inspection of the VLM, a detailed diagnostic inspection of the reported problem, and repair actions necessary to restore the VLM to fully working order. To the maximum extent possible, the Contractor will bring potential repair parts on-site to minimize travel needs/costs.

Required lead-times are based on urgency:

2.2.2.1 Non-Emergency: When a reported instance does not prevent basic functionality of the

VLM (materials within the VLM are still accessible), the instance will be considered a non-emergency. For non-emergency instances, the Contractor will perform on-site CM within 7-14 calendar days.

2.2.2.2 Emergency: When a reported instance prevents basic functionality of the VLM (materials within the VLM are inaccessible), the instance will be considered an emergency. For emergency instances, the Contractor will perform on-site CM within 1-3 calendar days.

2.3 Parts: This PWS covers all parts required to perform all levels of maintenance and repair on covered

VLMs. To minimize travel to retrieve parts and potential shipping costs, to the maximum extent possible, the Contractor will bring potential repair parts on-site. If the cost of parts exceeds $1,000.00, the Contractor will submit a detailed report to the COR describing the work required, parts list, and total cost. The Contractor is permitted to perform the work upon the COR’s approval.

2.4 First-Aid Training: Upon award of the contract and as requested by the Government, the Contractor and/or CA will coordinate with the COR to schedule and provide First-Aid Training to the staff at the designated FLCSD site. First-Aid Training is defined as an instructional event that enables, educates, and equips FLCSD staff to take immediate remedial action in the event of errors, malfunctions, or outages. The Contractor or CA must allow at least four participants at each site to attend First-Aid Training and will work with the Government to solicit attendees no later than 15 GBD prior to scheduled site visit.

2.5 Spare Parts Kits: The Contractor will provide one full spare parts kit for the VLM at NBVC. The kit will consist of all potential repair parts for the VLM. The Contractor will deliver parts kits to each site listed in section 13.0 of this contract within 30 calendar days upon award of this contract.

3.0 Scope:

The Contractor will perform PM and CM on all applicable Modula VLMs at NASNI, NASF, NASL, and NBVC. Due to varying warranty status and coverage across FLCSD VLMs, different VLMs may require different or partial services outlined in this PWS. Breakdown of serial numbers below:

3.1 NASNI

VLM Serial Number

Warranty Status Model Type Comments

MLD2250625US Valid through 11-30-2025 2.0 PM to begin immediately. Warranty CM coverage in effect. Contract CM coverage to begin upon completion of warranty CM coverage.

MLD2250626US Valid through 11-30-2025 2.0 MLD2250627US Valid through 2-28-2026 2.0 MLD2250628US Valid through 2-28-2026 2.0

3.2 NASF

Warranty Status Model Type Comments

MXD204011US Not Under Warranty 1.5 Immediate Coverage

MXD204012US Not Under Warranty 1.5 Immediate Coverage MXD2350461US Not Under Warranty 2.0 Immediate Coverage

3.3 NASL

Warranty Status Model Type Comments

MXD204009US Not Under Warranty 1.5 Immediate Coverage MXD194042US Not Under Warranty 1.5 Immediate Coverage

3.4 NBVC

Number Warranty Status Model Type Comments

MLD183214AUS Not Under Warranty 1.5 Immediate Coverage

4.0 Contractor Personnel:

4.1 The services will be from an agency with experience in providing preventative and corrective repairs on all equipment specified within this PWS.

4.2 Contractor will ensure that all personnel are trained on the processes in their respective work areas and possess and use the necessary personal protective equipment (PPE) required to accomplish their work in a safe manner.

5.0 Contractor Requirements: The contractor will provide all services, labor, parts, materials, specialized tools and equipment necessary for the PM and CM of the VLMs listed within this PWS (2.0) and as follows:

5.1 The Contractor will perform PM on all parts of the units including but not limited to: electrical, electronic and mechanical systems, safety systems, and accessories such as trays and dividers.

5.2 The Contractor will perform CM as requested by the Government in accordance with section 2.0 of this PWS.

5.3 The CA will provide phone support services Monday-Friday between the hours of 0700-1500 PST.

5.4 Following any on-site inspections and/or diagnostics testing of one or more VLMs, the Contractor will prepare and provide a written report to the Government within 5 GBD which includes any repair parts required that are not on-site within the spare parts kit.

5.5 Equipment improvements/modifications will be made only upon the Contracting Officer’s (KO) written approval and direction. All updates/improvements/modifications performed will be notated and provided to the COR.

5.6 The Contractor will ensure that the original design and functional capabilities will not be changed, modified, or altered without express written authorization from the COR.

5.7 Service will be performed on all devices included under this contract, regardless of the nature of the cause warranting service/maintenance. Contractor will not refuse any device under this contract submitted for services. At a minimum, Contractor will perform an official inspection of the device and make a determination of the device's reparability, an estimate for the services/parts required, and an official determination of the cause of the issue.

5.8 Work required in the performance of this contract will be performed between the hours of 0700 and

1500, Pacific Time (PT). All compensation for labor from the hours of 0700 to 1500 PT is provided for in this contract and included in the contract price. Contractor may be permitted to arrange for performance outside of these hours via coordination with COR at no additional-cost-to-the-government.

5.9 The Contractor will maintain a phone system with a message center for the duration of the contract.

6.0 PM Schedule and Initial Inspection and Repairs: Upon award of this contract, the Contractor will coordinate with the Government to draft and initiate the annual PM schedule.

6.1 Contractor will provide initial written inspection and repair report. Contractor will list all discrepancies on each piece of VLM.

6.2 Contractor will provide a final written report after completion of repair work. Contractor will list all corrective actions taken.

6.3 Once inspection and repairs are complete, contractor will then maintain equipment within the scope of this PWS for the duration of the contract.

7.0 Deliverables: The Contractor will provide the following deliverables in accordance with the schedule provided. Deliverables will be in Contractor format and delivered to the Contracting Officer Representative (COR) or designated representative. All written reports must include an itemized list of services rendered, any repair findings, the nomenclature and serial number associated with each piece of equipment. The Government will have 5 working days to provide comments.

Deliverable(s) Due Date

Written Inspection Reports Within 14 calendar days of inspection completion

Written Repairs Report Within 14 calendar days of repair completion

Annual PM Schedule Within 30 GBD of award

8.0 Hours of Operation: The work associated with this PWS will be performed during FLCSD’s normal working hours of 0700-1500, Monday through Friday. The start and stop times associated with this work may be adjusted at the discretion of the KO. In the event work is required after working hours or on weekends, the Contractor may be eligible for premium pay (1.5 times the normal rate). Premium pay situations must be approved by the COR.

8.1 Unless notified of an emergency authorized by the KO, the Contractor will not have access to government facilities nor be required to perform on any of the following Federal holidays:

8.2 In the event of a declared federal holiday not listed above, the same conditions will apply to the day of observation. Down Days/Weather Days: Occasionally installations will be closed unexpectedly due to inclement weather or other reasons. Notification is normally by way of local radio or TV stations.

Information concerning other methods of notifications will be provided by the Government.

Federal Holiday Date

New Year's Day January 1st *

Martin Luther King's Birthday Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4th *

Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11th

Thanksgiving Day Fourth Thursday in November Christmas Day December 25th *

9.0 Beyond Economical Repair: Throughout the performance of this contract, the Contractor may deem a VLM as beyond economical repair (BER). A BER VLM is defined as a VLM unit in a status where repair costs or foreseeable maintenance costs exceed the original value of the VLM. If the Contractor believes a VLM is BER, the Contractor must submit a written report that lists the issues with the VLM, original value of VLM, and the potential repair or maintenance costs to the COR. The Contractor must not condemn any VLM without written approval from the COR.

10.0 Utilities, Facilities and Equipment Access:

10.1 The Contractor may use Government utilities (e.g., electrical power, compressed air, water) that are available and required for any service performed under this contract while at Government facilities.

The facilities engineer however must approve of any contractor equipment which would connect to these utilities in order to ensure compatibility with Naval Facilities Engineering Command (NAVFAC) utilities.

10.2 Any outages required in order to perform services must be approved by NAVFAC Facilities

Management prior to initiation of work and will be performed per NAVFAC instruction. Contractor may request NAVFAC assistance in performing these outages, if required.

10.3 Ensure that all use, storage, transport of any materials regulated by OSHA as "hazardous", required for the performance of this contract, is in in compliance with all federal, state, and local regulations.

Contractor must have available MSDS's for any such materials on-site.

10.4 The Contractor will protect all facilities from damage caused by the Contractor and will repair, at no additional cost to the Government, all damages caused by the Contractor's activities. During performance of services, Contractor will keep the site safe, neat, clean and orderly. Contractor will be responsible for all means, methods, techniques, sequences, and procedures of the services.

10.5 Contractor will be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor will be free to start/stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

11.0 Places of Performance:

11.1 Naval Air Station North Island (NASNI):

NAVSUP FLC SD

Naval Air Station North Island 661 Rogers Rd, Building 661 San Diego, CA 92135

11.2 Naval Air Station Fallon (NASF):

NAVSUP FLC SD

Naval Air Station Fallon 4755 Pasture Rd, Building 25 Fallon, NV 89496

11.3 Lemoore (NASL):

NAVSUP FLC SD, Building 140 Naval Air Station Lemoore 140 Reeves Blvd, Building 140 Lemoore, CA 93246

11.4 Naval Base Ventura County (NBVC):

NAVSUP FLC SD, Building 801 Naval Base Ventura County 35th Ave, Building 801 Port Hueneme, CA 93041

12.0 Contracting Officer’s Representative (COR): The COR monitors all technical aspects of the contract. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government equipment furnished; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

13.0 Performance Summary: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed all requirements of the contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS. All performance ratings will use (Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory), as defined in FAR subpart 42.15, Contractor Performance Information. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

14.0 Quality Assurance Surveillance Plan (QASP):

14.1 Performance Measurement Table:

15.0 Security Requirements:

15.1 Applicability: The security requirements apply to all DoD sponsored individuals who require physical access to DoD facilities or non-DoD facilities on behalf of DoD. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD.

15.2 Contractor’s Security Representative (CSR): The Contractor will designate an employee to serve as the contractor's security representative. Within three (3) workdays after contract award, the contractor will provide to the FLCSD Command Security Manager (CSM) and the KO, in writing, the name, title, address and phone number for the contractor's security representative. The contractor's security representative will be the primary point of contact on any security matter. The contractor's security representative will not be replaced or removed without prior notice to the KO and CSM.

Performance Element

Performance Requirement

Surveillance Method Frequency Acceptable

Quality Level

Contractor Quality Control Plan

QC activities, inspections, and corrective actions completed as required by the plan.

Inspection by the COR Semi-Annual or As Required for corrective actions.

100% Compliance with the contractor plan.

Contract Deliverables

Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task Orders, etc., as applicable.

Inspection by the COR 100% inspection of all contract deliverables.

>95% of deliverables submitted timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on

Contractor Performance

Assessment by the

COR

Annual All performance elements rated Satisfactory (or higher)

Invoicing Invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice

Semi-annual or As Required for corrective actions.

100% accuracy

15.3 Base/Building Access: Contractor personnel will be granted access to federal facilities through the issuance of a DBIDS (Defense Biometric Identification System) card. To obtain a DBIDS card, the contractor must submit a completed SECNAV 5512/1 form to the COR, who will add the Government Point of Contact (POC) information and securely forward it to the base security office for screening and processing.

15.3.1 If contractor personnel already possess a valid DBIDS card issued under a separate, active contract, submission of a new SECNAV 5512/1 form is not required.

15.3.2 Within 15 government business days (GBDs) of contract award, the contractor shall provide both the COR and FLCSD CSM with a list of eligible individuals who require or have DBIDS access and are expected to perform work on the VLMs.

15.3.3 While performing maintenance on site, all contractors must check in with the COR and be escorted by command military or civilian personnel. This includes signing in the Visitor Control Log and being issued a red Visitor Badge (escort-required).

15.4 Denial or termination of access: The potential consequences of any requirement under this clause, including denial or termination of physical or system access, in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors will plan in processing their employees and subcontractor employees. The contractor will insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally controlled information system/network and/or to government information, meaning information not authorized for public release.

16.0 Safety Requirements: The Contractor will observe all safety requirements and regulations outlined in relevant publications and provided by the Government.

16.1 Personal Protective Equipment: Personal protective equipment (PPE) such as hard hats, safety glasses, and safety shoes will be worn at all times in areas where they are required. PPE for Contractor use will be furnished by the Contractor.

16.2 Smoking: Smoking is prohibited in all areas except for designated areas.

16.3 Traveling Through Workspaces: All personnel will exhibit proper conduct and remain aware of surroundings while traveling through workspaces. MHE and other hazards may be present.

16.4 Workspaces: The Contractor will ensure cleanliness of workspaces affected by the work prescribed in this PWS. The Contractor will clear all tools, garbage, and debris prior to departing after completing the work.

17.0 Period of Performance: 01 April 2026 through 31 March 2027.