Performance Work Statement (PWS)_VTS Training DRAFT.pdf

PR #:

PERFORMANCE WORK STATEMENT

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PERFORMANCE WORK STATEMENT (PWS)

FOR

Vessel Traffic Service (VTS) Certification Training

1.0 GENERAL

1.1 BACKGROUND

Title 14 U.S.C. requires the Coast Guard to safeguard the nation’s ports, waterways, port facilities, vessels, persons and property in the vicinity of the port, from accidental or intentional destruction, damage, loss or injury. In the course of conducting Port Safety and security, Marine Environmental Response and Waterways Management missions, the Coast Guard is responsible for vessel traffic management and navigation safety regulations.

1.2 SCOPE

In accordance with VTS Program policy (National VTS Standard Operating Procedures, COMDTINST M16630.3A, ref (a)), the Coast Guard is required to provide National VTS Certification Course training to civilian personnel and military personnel recently-transferred to a

VTS.

The International Convention on Standards of Training Certification and Watchkeeping for Seafarers of 1978, (amended 1995) is a regulation that addresses the minimum standards of competence which include, but are not limited to Coast Guard watchkeepers. With respect to this regulation, the International Association of Marine Aids to Navigational and Lighthouse Authorities (IALA) established IALA recommendation R0103 (V-103), Standards for Training and Certification of VTS Personnel, (Ref c). Specifically, Recommendation V-103 is a directive to national members and other appropriate authorities, providing or intending to provide vessel traffic services, to use the IALA standard of training and the related model courses as the basis for training and certification of personnel.

1.3 OBJECTIVE

The purpose of this contract is to provide to the Coast Guard National VTS Certification Course training to civilian personnel newly hired and military personnel recently transferred to a VTS.

The contractor shall develop the curriculum along with periodic updates to that curriculum. The contractor shall also provide course materials to include, but not be limited to, course handbooks, syllabus, presentation handouts, training completion surveys, and certificates.

1.4 REFERENCE DOCUMENTS

The Government will provide copies of the references at the Kick-Off Meeting for this contract and as necessary to conduct training. The Government will provide the design for the graduation certificate.

1.4.1 National VTS Standard Operating Procedures, COMDTINST M16630.3A.

1.4.2 Agency publications necessary for presentation of the course.

1.4.3 Current National VTS Certification Course curriculum.

1.4.4 IALA Manual on Training of VTS Personnel (current edition).

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1.5 GOVERNMENT TERMS & DEFINITIONS

1.5.1 CCTV – Closed Circuit Television

1.5.2 COR – Contracting Officer’s Representative

1.5.3 KO – Contracting Officer

1.5.4 IALA – International Association of Marine Aids to Navigation and Lighthouse Authorities

1.5.5 NLT – Not Later Than

1.5.6 VTC – Vessel Traffic Center

1.5.7 VTS – Vessel Traffic Service

1.6 PERFORMANCE REQUIREMENTS SUMMARY.

This contract includes a Performance Requirements Summary (PRS) at PWS 9.0. The PRS plays an integral role in the administration of the contract. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS shall serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance shall be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

2.0 SPECIFIC REQUIREMENTS/TASKS

The Contractor shall be equipped and capable of providing classroom and simulation training to a maximum of twelve (12) students per class and sixty (60) students per year for the National VTS Certification Course in an IALA accredited training facility.

The Contractor will provide classroom facilities, VTC computer simulator and multiple ship’s bridge simulation facilities and qualified VTS instructor(s) to train up to twelve (12) students per course and up to sixty (60) students per year. The VTC display must be able to simulate radar and Automatic Identification System (AIS) tracked vessels and Very High Frequency (VHF) Frequency Modulation (FM) communications with the ship’s bridge simulators.

2.1 TASK ONE: COURSE INSTRUCTION

The Contractor shall provide instruction for all scheduled offerings of the USCG’s National VTS Certification course. This ten (10) day course provides students with a comprehensive overview of VTS work and simulated scenarios involving typical tasks performed by vessel traffic management operators. The course addresses the following topics:

• Introduction and Administration

• Language

• Traffic Management

• VTS Equipment

• Nautical Knowledge

• Communications Coordination

• VHF Radio

• Personal Attributes

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• Emergency Situations

• Final Examination

2.2 TASK TWO: COURSE MATERIALS

Using the course curriculum provided by the Government, the Contractor shall provide a course workbook for each student and a master instructor workbook. The workbook shall be presented in a binder, with titled dividers separating each topic. The cover shall be identified with a Government-approved logo and course title. The Contractor shall develop a minimum of six (6) individual scenarios for use during simulation exercises. Simulation scenarios shall include at least one (1) of each of the following: routine daytime traffic management situations, routine nighttime traffic management situations, and emergency traffic management situations. The Contractor’s simulation system shall be capable of presenting various simulations including river, bay and open-ocean (approach) scenarios. The instructor shall control all scenarios, include weather and sea state options and involve prearranged communications between ship’s bridge and VTS simulator. Simulation exercises shall reinforce classroom instruction.

Simulation scenarios shall be provided to the Government for review and acceptance not later than (NLT) fifteen (15) business days before the first course convening.

2.3 TASK THREE: SUPPORT MATERIALS

The Contractor shall develop and produce supporting materials such as handouts, slides, PowerPoint presentations, and other instructional materials as necessary except for commercially available documents . All Contractor developed materials shall be identified by a Government-approved logo (in the upper left and/or right corner) and course title.

2.4 TASK FOUR: COURSE EVALUATION

The Contractor shall provide course evaluation questionnaires to be completed by all participants at the end of each course. The questionnaire shall solicit participants’ comments as to the value of the material taught, recommended changes and/or additions to course content and the instructor’s effectiveness. The Contractor shall provide the completed questionnaires to the USCG COR, either scanned copies sent electronically or originals sent by mail. The Contractor shall provide a consolidated report of the completed questionnaires with recommendations for course enhancement NLT than fifteen (15) business days after the course ends.

2.5 TASK FIVE: COURSE CERTIFICATES

The Contractor shall provide each graduate with a certificate attesting to the successful completion of the course. The certificate shall include official logos for the USCG and DHS.

The certificates shall also include, at a minimum, the course title, date of completion and signatures of the USCG VTS Program Manager, Contractor’s director of training (or equivalent) and the Contractor’s instructor. The Contractor shall provide certificates to attendees NLT fifteen (15) business days after the course ends. The Contractor shall maintain records of student performance and course completion in accordance with industry standards. Each student must achieve a score of 80% or higher to receive a completion certificate. This certificate is a pre-requisite for VTS operators working throughout the United States. The dates of course offerings will be determined by the USCG and provided to the Contractor at least forty-five (45) days prior to each course convening. The Contractor will also provide

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administrative assistance in updating and amending the course curriculum when the USCG deems changes necessary.

2.6 TASK SIX: ANNUAL CURRICULUM UPDATES

The Contractor shall assist in the analysis and development of new or revised curriculum material and participate in individual course curriculum reviews. The estimated level of effort for this task is 20 - 25 hours per year.

2.6.1 Materials to be Updated Annually. Using course amendment information provided by the COR, the Contractor shall update all workbooks and course support materials. One (1) draft copy of the updated course materials shall be provided to the COR NLT thirty (30) business days after the COR accepts the updated curriculum. The Contractor shall provide two (2) final copies of the updated course materials NLT five (5) business days after COR review and approval. The Contractor shall revise the following items to reflect annual curriculum updates:

• Student and Instructor Workbooks

• Support Materials (Power Point, instructional aides, etc.)

• Course evaluation questionnaires

3.0 CONTRACTOR PERSONNEL

3.1 Qualified Personnel

The Contractor shall provide qualified personnel to perform all requirements outlined in the statement of work independently with minimal guidance so the contractor is able to comply with all schedules specified in this task order. All personnel performing work under this contract shall be United States citizens or aliens lawfully admitted to the U.S. for permanent residence. The Contractor shall ensure the highest ethical standards and professional integrity are maintained while also safeguarding against waste, fraud and abuse by personnel associated with the Safety Training and Outreach Programs. All personnel shall at a minimum be proficient with MS Word, Excel, PowerPoint and MS Outlook.

3.2 Key Personnel

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor shall not replace Key Contractor personnel without approval from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement. Note:

The Government may designate additional Contractor personnel as Key at the time of award.

3.3 Project Manager

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this PWS. The Project Manager shall be a single point of contact for the Contracting Officer and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be

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provided to the Government as part of the Contractor's proposal. The Project Manager is further designated as Key by the Government. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English. Additionally, the Contractor shall not replace the Project Manager without prior approval from the Contracting Officer.

3.3.1 The Project Manager shall be available to the COR via telephone during the core hours of 0800-1600 Eastern Time (ET) and shall respond to the COR within one (1) business day of notification for discussion and resolution of technical problems.

3.4 Employee Identification

3.4.1 Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.5 Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.6 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons.

Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is not currently required under this PWS. Contractor shall access sensitive information for mission support. All Contractor employees with access to sensitive information shall execute DHS Form 11000-6, Department of Homeland Security Non- Disclosure Agreement (NDA), as a condition of access to the information. Sensitive information shall be protected in accordance to DHS Class Deviation 15-01 for proper handling and safeguarding of the security of all such USCG information, as defined in the terms and conditions of this task order.

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4.1.1 FACILITY AND COMPUTER ACCESS

The following applies when the contractor(s) are required to access a Coast Guard, Department of Defense, or other federally-controlled computer information system(s), or needs public key infrastructure (PKI) authentication to perform their contractual duties, or requires physical access to multiple Coast Guard facilities on a recurring basis. USE THE FOLLOWING

VERSION IN PLACE OF WHAT IS CURRENTLY AT CGAP SUBCHAPTER 3004.1301-90

Contract Clause.

Trusted Associate Sponsorship System (TASS)

(a) "Contractor employee" means an employee of a firm, or an individual, under contract or subcontract to the Coast Guard to provide services who also requires one or more of the following:

• Physical access to multiple Coast Guard facilities or multiple federally controlled facilities on behalf of the Coast Guard on a recurring basis (a minimum of 2 times per week and/or 8 times per month) for a period of 6 months or more.

• Remote access, via logon, to Coast Guard network using Coast Guard-approved remote access procedures.

• Both physical access to Coast Guard facility and logical access, via logon, to Coast Guard networks on-site or remotely. Access to the Coast Guard network must require the use of a computer with Government-controlled configuration or use of Coast Guard-approved remote access procedure in accordance with the Defense Information Systems Agency (DISA) Security Technical Implementation Guide.

(b) Homeland Security Presidential Directive (HSPD)-12 mandates a Federal standard for secure and reliable forms of identification for Federal employees and contractor employees. The Common Access Card (CAC) is a personal identification card for the Department of Defense/Uniformed Services and complies with HSPD-12. The Coast Guard has instituted the CAC as its HSPD-12 compliant personal identification card for contractor and subcontractor employees who are required to access a Coast Guard, Department of Defense (DOD), or other federally-controlled computer information system and/or facility, or need public key infrastructure (PKI) authentication to perform their contractual duties. The Trusted Associate Sponsorship System (TASS) is the automated application process for obtaining a CAC.

(c) Contractor and subcontractor employees working pursuant to this contract who are required to access a Coast Guard, DOD, or other federally-controlled computer information system and/or facility, or need PKI authentication to perform their contractual duties shall use TASS to obtain a CAC.

(d) The Contracting Officer Representative (COR) or Assisting Contracting Officer Representative (ACOR) is the TASS Trusted Agent (TA) and initiates contractor accounts in the TASS, approving, returning, or rejecting CAC applications (as applicable); re-verifying assigned contractors every six months; revoking contractor and employee eligibility for a CAC.

(e) The TA ensures that contractor personnel satisfy the security requirements for CAC issuance prior to creating the CAC application in TASS. Current investigative requirements shall be verified according to Commandant Instruction COMDTINST 5500.18, Coast Guard Trusted Associate Sponsorship System. The initial CAC issuance requires a favorably adjudicated Tier 1 https://www.dhs.gov/homeland-security-presidential-directive-12

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investigation (equivalent or higher) or a Tier 1 background investigation (BI) (equivalent or higher) package that has been successfully scheduled with the investigative service provider (ISP) and a FBI fingerprint check with favorable results. The TA and Sponsor or other appropriate Federal Government representative must coordinate with the unit BI Verifier (Command Security Officer /Trusted Agent Security Manager) or the U.S. Coast Guard Security (SECCEN) to confirm the appropriate investigation has been favorably adjudicated or scheduled at the ISP with favorable FBI fingerprint results.

(f) The COR or Contracting Officer provides such forms to, or requests such information from, contractor employees that may be necessary for obtaining a CAC via the TASS. The Contractor submits completed forms and information as directed by the COR or Contracting Officer.

Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

(g) Contractor employees who are declined via the TASS are ineligible to perform work under this contract.

(h) When an employee with a CAC is no longer performing work under this contract, the employee must return the CAC to the COR/TA or Contracting Officer on the same day the employee stops working.

(i) The contractor shall insert this clause in all subcontracts when a subcontractor's employee is required to access a Coast Guard, DOD, or other federally-controlled computer information system and/or facility, or need PKI authentication to perform contractual duties.

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract is a one-year base period with four one-year option periods as follows:

Base Period September 1, 2022 through August 31, 2023 Option Period One September 1, 2023 through August 31, 2024 Option Period Two September 1, 2024 through August 31, 2025 Option Period Three September 1, 2025 through August 31, 2026 Option Period Four September 1, 2026 through August 31, 2027

This contract is classified as an Indefinite Delivery/Indefinite/Quantity (IDIQ) contract, since the number of students attending each training will vary.

4.3 PLACE OF PERFORMANCE

The primary place of performance will be contractor’s facility.

4.4 HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 0800 and 1700EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this PWS.

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4.5 TRAVEL

Travel is required by the VTS instructor to support task orders awarded under this contract. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations. The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event. For planning purposes, the VTS instructor shall travel to one

(1) USCG VTS annually. USCG VTS are located at the travel locations listed below:

• Staten Island, NY

• St Petersburg, FL

• Port Arthur, TX

• Houston, TX

• Morgan City, LA

• New Orleans, LA

• Louisville, KY

• Sault Ste Marie, MI

• San Pedro, CA

• San Francisco, CA

• Seattle, WA

• Valdez, AK

4.6 POST AWARD CONFERENCE

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than 5 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Post Award Conference will be held at the Government’s facility, located at 2703 Martin Luther King Jr Ave SE, Washington, D.C. 20593 or via teleconference.

4.7 PROJECT PLAN

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The plan, at a minimum, shall include: (a) list of work to be performed;(b) project schedule; (c) description of intended results; (d) role of key personnel, if applicable and

(e) how quality of service (project) will be maintained throughout life of contract. The Contractor shall provide a final Project Plan to the COR not later than 05 business days after the Post Award Conference.

4.8 PROGRESS REPORTS

The Project Manager shall provide a monthly progress report to the Contracting Officer and COR via electronic mail. This report shall include a summary of contract-related work and travel performed by the Contractor during the preceding month. The Contractor shall also provide any concerns, lessons learned and recommendations for improvements.

4.9 PROGRESS MEETINGS

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The Project Manager shall provide a monthly progress report to the Contracting Officer and COR via electronic mail. This report shall include a summary of contract-related work and travel performed by the Contractor during the preceding month. The Contractor shall also provide any concerns, lessons learned and recommendations for improvements.

4.10 GENERAL REPORT REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

4.11 PROTECTION OF INFORMATION

Contractor access to information protected under the Privacy Act is required under this PWS.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

4.12 INTELLECTUAL PROPERTY

All Contractor developed processes and procedures and other forms of intellectual property first developed under this contract shall be considered Government property.

4.12.1 All documentation, photography and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period.

4.13 SECTION 508 COMPLIANCE

Section 508 of the Rehabilitation Act (classified to 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.

All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Appendixes A, C & D, and available at https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5. In the revised regulation, ICT replaced the term electronic and information technology (EIT) used in the original 508 standards. ICT includes IT and other equipment.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05- 001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor publication.

4.13.1 SECTION 508 REQUIREMENTS FOR TECHNOLOGY SERVICES

1. When developing or modifying ICT, the Contractor is required to validate ICT deliverables for conformance to the applicable Section 508 requirements. Validation https://uscode.house.gov/view.xhtml?req=(title:29%20section:794d%20edition:prelim)%20OR%20(granuleid:USC-prelim-title29-section794d)&f=treesort&edition=prelim&num=0&jumpTo=true https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5 https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5

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shall occur on a frequency that ensures Section 508 requirements is evaluated within each iteration and release that contains user interface functionality.

2. When modifying, installing, configuring or integrating commercially available or government-owned ICT, the Contractor shall not reduce the original ICT Item’s level of Section 508 conformance.

3. When developing or modifying web based and electronic content components, except for electronic documents and non-fillable forms provided in a Microsoft Office or Adobe PDF format, the Contractor shall demonstrate conformance to the applicable Section 508 standards (including WCAG 2.0 Level A and AA Success Criteria) by conducting testing using the DHS Trusted Tester for Web Methodology Version 5.0 or successor versions, and shall ensure testing is conducted by individuals who are certified by DHS on version 5.0 or successor versions (e.g. “DHS Certified Trusted Testers”). The Contractor shall provide the Trusted Tester Certification IDs to DHS upon request.

Information on the DHS Trusted Tester for Web Methodology Version 5.0, related test tools, test reporting, training, and tester certification requirements is published at https://www.dhs.gov/trusted-tester.

4. When developing or modifying electronic documents and forms provided in a Microsoft Office or Adobe PDF format, the Contractor shall demonstrate conformance to the applicable to the applicable Section 508 standards (including WCAG Level A and AA Level 2.0 Success Criteria) by conducting testing using the test methods published under “Accessibility Tests for Documents” at https://www.dhs.gov/compliance-test-processes.

5. When developing or modifying ICT deliverables that contain the ability to automatically generate electronic documents and forms in Microsoft Office and Adobe formats, or when the capability is provided to enable end users to design and author web based electronic content (i.e. surveys, dashboards, charts, data visualizations, etc.), the Contractor shall demonstrate the ability to ensure these outputs conform to the applicable Section 508 standards (including WCAG 2.0 Level A and AA Success Criteria). The Contractor shall demonstrate conformance by conducting testing and reporting test results based on representative sample outputs. For outputs produced as Microsoft Office and Adobe PDF file formats, the Contractor shall use the test methods published under “Accessibility Tests for Documents”, which are published at https://www.dhs.gov/compliance-test-processes. For outputs produced as web based electronic content, the Contractor shall use the DHS Trusted Tester for Web Methodology Version 5.0, or successor versions. This methodology is published at https://www.dhs.gov/trusted-tester

6. Contractor personnel shall possess the knowledge, skills and abilities necessary to address the accessibility requirements in this work statement.

4.13.2 SECTION 508 DELIVERABLES

1. Section 508 Test Plans: When developing or modifying ICT pursuant to this contract, the Contractor shall provide a detailed Section 508 Conformance Test Plan. The Test Plan shall describe the scope of components that will be tested, an explanation of the test process that will be used, when testing will be conducted during the project development life cycle, who will conduct the testing, how test results will be reported, and any key assumptions.

2. Section 508 Test Results: When developing or modifying ICT pursuant to this contract, the Contractor shall provide test results in accordance with the Section 508 Requirements for Technology Services provided in this solicitation.

https://www.dhs.gov/trusted-tester https://www.dhs.gov/compliance-test-processes https://www.dhs.gov/compliance-test-processes https://www.dhs.gov/compliance-test-processes https://www.dhs.gov/trusted-tester

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3. Section 508 Accessibility Conformance Reports: For each ICT item offered through this contract (including commercially available products, and solutions consisting of ICT that are developed or modified pursuant to this contract), the Offeror shall provide an Accessibility Conformance Report (ACR) to document conformance claims against the applicable Section 508 standards. The ACR shall be based on the Voluntary Product Accessibility Template Version 2.0 508 (or successor versions). The template can be found at https://www.itic.org/policy/accessibility/vpat. Each ACR shall be completed by following all of the instructions provided in the template, including an explanation of the validation method used as a basis for the conformance claims in the report.

4. Other Section 508 Documentation: The following documentation shall be provided upon request for ICT items offered through this contract:

o Documentation of features provided to help achieve accessibility and usability for people with disabilities.

o Documentation on how to configure and install the ICT Item to support accessibility.

o Documentation of core functions that cannot be accessed by persons with disabilities.

o Documentation of remediation plans to address non-conformance to the Section 508 standards

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide the following resources necessary to perform the Contractor services required in this contract, unless specifically stated otherwise in this work statement.

5.1 CLASS SCHEDULE AND ROSTER

The COR will notify the Contractor at least 30 days prior to the first VTS Certification Course convening and at least 45 days prior to subsequent courses. The COR will provide the Contractor, at least two (2) weeks prior to each course convening, the student roster for each class with the names of students registered for each course. Each class will consist of not less than eight (8) and not more than twelve (12) students.

5.2 CONSULTATION SERVICES

Upon written request, the Government will arrange for the Contractor to consult with VTS subject matter specialists during the development or revision of VTS Certification course material.

5.3 ASSISTANT-INSTRUCTOR

The Government will send a qualified VTS watch supervisor to each class to assist the Contractor-instructor. The assistant-instructor will facilitate during classroom sessions. During simulations, the assistant-instructor will serve as the VTS watch supervisor and ensure students understand and comply with rules and regulations. The assistant-instructor will also help in debriefing simulation exercises and evaluating students’ participation.

5.4 SECURITY BADGES

The Government will provide security badge(s) in accordance with PWS 3.4.

https://www.itic.org/policy/accessibility/vpat

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6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of task orders awarded under this contract, except for the Government Furnished Resources specified in PWS 5.0.

6.1 TRAINING FACILITIES

The Contractor shall provide a classroom of appropriate size for a class of up to twelve (12) students that shall be free from external noise and distractions. The classroom will be outfitted with instructional support equipment necessary to deliver the course material. The Contractor shall be responsible for setting up the training facility, arranging furniture as necessary, laying out participant materials, and preparing equipment and instructor aids. The Contractor shall provide a secure storage area of sufficient size to store all course materials. The Contractor shall furnish parking spaces on campus for students with vehicles.

6.2 SIMULATORS

The VTS Simulator shall consist of a functioning VTC, with a Vessel Traffic Management Information System (VTMIS) simulator capable of providing detailed vessel traffic display and ship’s bridge simulators capable of displaying simulated vessel operating conditions. The VTC and VTMIS simulator shall be AIS capable, provide an interactive vessel traffic display, be capable of simulating various environmental conditions, display radar topography, provide a simulated Closed Circuit Television (CCTV) camera image and afford simulated VHF/FM communications with the ship’s bridge simulators. The simulation system shall allow students to participate on one (1) VTS simulator and five (5) ship’s bridge simulators. Contractor developed simulation exercises shall permit participation of twelve (12) students during each scenario: two

(2) on the VTC simulator and two (2) on each ship’s bridge simulator. The objective for students on ship’s bridge simulators is to experience being on the receiving end of VTS directions – not to learn shiphandling. At a minimum, the Contractor’s simulation system shall have the capability to present simulations that include river, bay and open-ocean (approach) scenarios.

6.3 MATERIALS

The Contractor shall furnish supplies necessary for organization of student materials including binders, name tents, pencils, scratch paper, digital charts for use in simulator work, and all consumable classroom materials.

6.4 COMMERCIALLY AVAILABLE DOCUMENTS

The Contractor shall supply necessary commercially available documents such as charts, nautical publications, etc.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

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7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The COR will have 10 business days to review deliverables and make comments. The Contractor shall have 05 business days to make corrections and redeliver.

7.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review.

The Contractor shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

8.0 DELIVERABLES

The Contractor shall consider items in BOLD as having mandatory due dates. Items in italics are deliverables or events that must be reviewed and/or approved by the COR prior to proceeding to next deliverable or event in this PWS.

ITEM PWS

REFERENCE DELIVERABLE / EVENT DUE BY

DISTRIBUTION

1 4.6 Post Award Conference 5 Days after contract award

N/A

2 4.6, 4.7 Draft Contractor Project Plan Post Award Conference

COR,

Contracting Officer

3 4.7 Final Contractor Project Plan

NLT 5 business days after the Post Award Conference or receipt of Government comments.

COR,

Contracting Officer

4 4.8 Progress Reports NLT 5 business days after the end of the month.

COR,

Contracting Officer

5 4.9 Progress Meetings As requested

COR

6 2.1 National VTS Certification Course Instruction

A Max of 5 Classes a year

N/A

7 2.2 Simulation Scenarios (6) NLT 15 business days before the first course convening date.

COR

8 2.3 Course Support Materials

NLT course convening date

Students

LAST UPDATED: 05/06/2022 PAGE 14/17

ITEM PWS

REFERENCE DELIVERABLE / EVENT DUE BY

DISTRIBUTION

9 2.4 Course Evaluations Report

NLT 15 business days after course completion

COR

10 2.5 Course Certificates NLT 15 business days after the course ends

Students

11 2.6 Annual Curriculum Updates

NLT September 1st of each year

COR

Updated 6/24/22

9.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS table below reflects the deliverables considered by the Coast Guard to be important for the successful performance of this Call Order. This includes the expected standards of performance. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including incentives/reductions in payment in accordance with any clause for inspection of services.

PROGRAM MANAGEMENT AND ANALYTICAL SUPPORT SERVICES FOR THE UNITED STATES COAST GUARD

Objectives Required Service Performance Standard Incentives/Reductions

1. Quality Technical Writing.

All documents produced by Contractor shall be well designed, clearly written and expertly edited.

(PWS Sections 2.1 – 2.6)

• Meets the requirements set forth in the PWS

• Written in a clear and simple language

• Organized in a logical manner

• Free from grammatical errors

Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the contracting officer in consultation with the COR. The range of possible actions includes re-performance of work, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default.

2. On time deliverables.

The Contractor shall be responsible for electronic submission, printing, binding and delivering reports in accordance with approved schedules. (PWS Sections 2.1 – 2.6)

No deliverable is more than one (1) business day overdue (unless Government causes delay)

Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the contracting officer in consultation with the COR. The range of possible actions includes re-performance of work, renegotiating the schedule in conjunction with appropriate

3. Successful Facilitation Support.

The Contractor shall provide skilled facilitation support, in conjunction with overall program support. This is a key element of Contractor performance that substantively contributes to the successful outcome of the project (e.g.

development of project plans, identification of risks and other critical issues, and brainstorming courses of action) (PWS Sections 2.1- 2.6)

The Contractor shall:

• Meet all requirements set forth in the PWS

• Be organized in a clear and logical manner

• Apply facilitation tools and techniques or risk mitigation to keep the project on schedule (unless Government causes delay).

Failure to provide acceptable deliverables will result in corrective action as determined appropriate by the contracting officer in consultation with the COR. The range of possible actions includes reperformance of work, renegotiating the schedule in conjunction with appropriate

4. Comprehensive, Recommendations, and other Deliverables.

The Contractor shall provide comprehensive deliverables that provide best alternative solution.

(PWS Section 2.1 - 2.6)

The Recommendations shall:

• Meet all requirements set forth in the PWS

• Be written in a clear and logical manner

• Identify source searched

Provide recommended strategies for USCG

Failure to provide acceptable deliverables will result in corrective action as determined appropriate by the contracting officer in consultation with the COR. The range of possible actions includes reperformance of work, renegotiating the schedule in conjunction with appropriate