Performance Work Statement (PWS) Farrier Services 8 Dec 2022.pdf

PERFORMANCE WORK STATEMENT

(PWS) FOR

Farrier

Services AT

Fort Sam Houston, TX USARNORTH

8 December 2022

PERFORMANCE-BASED WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

PART 1 DESCRIPTION OF SERVICES

PART 2 BASIC SERVICES

PART 3 GOVERNMENT FURNISHED ITEMS AND SERVICES

PART 4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

PART 5 CONTRACTOR EXPECTATIONS ON JBSA INSTALLATIONS

PART 6 DEFINITIONS AND ACRONYMS

PART 1

DESCRIPTION OF SERVICES

1 GENERAL: This is a non-personal services contract to provide farrier services for all horses assigned to Caisson, Military Funeral Honors.

1.1 DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to perform farrier services as defined in this Performance Work Statement (PWS). The Caisson’s herd size is variable and changes as horses are retired or when new horses are added. The contractor shall provide farrier services every six weeks for up to 15 horses. The contractor shall also provide up to 12 emergency or non-scheduled farrier services in the event of lost/damaged shoes or other need per base/option year.

1.2 BACKGROUND: The Caisson section is assigned to Headquarters Support Company, Army North (ARNORTH). The herd size is variable but is not expected to exceed 15 horses. Each horse needs to be shoed every six weeks because they perform multiple Caisson missions per week. Emergency shoeing may be required depending on weather and operational conditions.

1.3 OBJECTIVE: To provide farrier services for up to 15 horses assigned to the Caisson section. The items and services required are as follows:

-8 farrier services per horse for a total of 120 services per year.

-5 pads per horse for a total of 75 pads per year.

-1 emergency service per month for a total of 12 per year.

1.4 SCOPE: Contractor is required to furnish all materials and personnel required to meet the requirements outlined in Part 5 of this PWS. This includes transportation assets, fuel for transportation, and identification and security requirements for conducting operations on JBSA Fort Sam Houston, Texas.

1.5 PERIOD OF PERFORMANCE: Period of Performance (PoP) for this contract will be a base year and four option years. The PoP start and end dates will be as follows:

Base Year 01 April 2023 to 31 March 2024.

Option Year 1 01 April 2024 to 31 March 2025.

Option Year 2 01 April 2025 to 31 March 2026.

Option Year 3 01 April 2026 to 31 March 2027.

Option Year 4 01 April 2027 to 31 March 2028.

PART 2

BASIC SERVICES

2 BASIC SERVICES: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide farrier services every six weeks for up to 15 horses and up to 12 emergency or non-scheduled farrier services in the event of lost/damaged shoes or other need per base/option year.

2.1 SPECIFIC TASKS:

2.1.1 Farrier service provider shall be licensed as a farrier by the Texas State Racing Commission and have a minimum of five years of experience as a farrier with quarter horses and draft horses. The farrier services shall include hoof care, hoof trimming and shoeing. Normal farrier services will be scheduled between the COR and the contractor.

Emergency services will be completed within 24 hours of notification from the COR.

2.1.2 The contractor shall evaluate the gait of the horse and existing shoe for unusual wear or uneven growth.

2.1.3 The contractor shall remove existing shoe after ensuring nail clinches are straightened.

2.1.4 The contractor shall pare the sole and frog with hoof knife.

2.1.5 The contractor shall apply the borium to new shoes and form new shoe to fit the hoof.

2.1.6 The contractor shall attach the shoe with nails.

2.1.7 The contractor shall wring off nails and eliminate sharp points until the nails can be clinched.

2.1.8 The contractor shall rasp the hoof below the nail points to accommodate the clinches.

2.1.9 The contractor shall clinch and dress the nails.

2.1.10 When shoeing is complete, the contractor shall observe stride to ensure animal is striking level and the hooves are "breaking over" properly.

2.1.11 The contractor shall recover all nails, debris, and working material after shoeing and ensure the area is clean.

2.1.12 The contractor shall correct all shoeing deficiencies within two working days of notice from the contracting officer representative (COR) or GPOC. The contractor shall prepare and submit monthly invoices. The contractor shall bill for only those farrier services and emergency services actually performed, including how many pads were used in that month.

2.2 TASK RELATED INFORMATION:

2.2.1 The work is highly physical, requiring extensive stooping, bending, stretching and lifting

2.2.2 The work is performed in a horse stable environment, which is subject to adverse weather conditions.

2.2.3 The work is performed on domesticated horses; however, the risk of injury is always present. The contractor is responsible for all safety and insurance requirements.

2.2.4 Contractor personnel shall be adequately trained to perform the duties required.

Damage resulting from negligence or lack of training will be the responsibility of the contractor.

2.3 GENERAL INFORMATION

2.3.1 QUALITY CONTROL: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The contractor shall provide QCP within 10 days after the contract has been awarded. Any changes must be submitted to the KO and COR within five working days thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

2.3.2 WORK WEEK/WORK HOURS: Paragraphs 1.7.2.2 through 1.7.2.3.

2.3.2.1 FEDERAL GOVERNMENT HOLIDAYS: Contractor IS NOT required to perform services on federal government holidays.

HOLIDAY DATE

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth National Independence Day 19th Day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th Day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th Day of December

Note: When any holiday falls on a Saturday, the holiday is observed on Friday.

If the holiday falls on Sunday, the holiday is observed on Monday.

2.3.2.2 HOURS OF OPERATION: The contractor is responsible for conducting business, between the hours of 0800 (8:00AM) to 1630 (4:30PM) Monday thru Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings.

2.3.2.3 EMERGENCY SERVICES: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours described above.

2.3.3 PLACE OF PERFORMANCE: The work to be performed under this contract will be performed in and around the Caisson’s area of operations, vicinity of Bldg. 2186, Joint Base San Antonio, Fort Sam Houston, Texas 78234.

2.3.4 TYPE OF CONTRACT: Contract type will be based on determination by the contracting office

2.3.5 SECURITY REQUIREMENTS: There are no special security requirements for the contract. All Contractor personnel (to include subcontractors) must possess the proper documentation to verify citizenship and the ability to legally work on Fort Sam Houston.

2.3.5.1 PHYSICAL SECURITY REQUIREMENTS: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. Damages caused by Contractor employees shall be repaired at no cost to the Government.

2.3.6 KEY CONTROL: N/A

2.3.7 SPECIAL QUALIFICATIONS: N/A

2.3.8 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The

Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

2.3.9 CONTRACTING OFFICER REPRESENTATIVE (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

2.3.9.1 COR: A Contracting Officers Representative (COR) or Government Point of Contact (GPOC) will be appointed after award of contract.

2.3.10 KEY PERSONNEL: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The contract manager or alternate shall be available between 0900-1700, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

2.3.11 IDENTIFICATION OF CONTRACTOR EMPLOYEES: The contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee.

ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.3.12 SUPERVISION OF CONTRACTOR EMPLOYEES: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the government. The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

2.3.13 CONTRACTOR TRAVEL: N/A

2.3.14 OTHER DIRECT COSTS: N/A

mailto:jonathon.r.hecker.civ@army.mil

2.3.15 DATA RIGHTS: N/A

2.3.16 ORGANIZATIONAL CONFLICT OF INTEREST: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.3.17 PHASE IN /PHASE OUT PERIOD: N/A

2.4 COVID-19 REQUIREMENTS: Contractor shall follow COVID-19 guidance issued by 502d Air Base Wing, JBSA available at www.jbsa.mil/coronavirus.”.

PART 3

GOVERNMENT FURNISHED ITEMS AND SERVICES

3 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 SERVICES: The government will not provide any services to the contractor within this contract.

3.2 FACILITIES: The public facilities at Bldg. 2186 will be available to contractor.

3.3 UTILITIES: The government will provide electricity for operation of power tools as needed by contractor. Extension cords needed will be provided by the contractor.

3.4 EQUIPMENT: The government will not provide any equipment for use within this contract.

3.5 MATERIALS: The government will not provide any material for services within this contract.

http://www.jbsa.mil/coronavirus

PART 4

CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 GENERAL: The Contractor shall furnish all supplies, equipment and services required to perform work under this contract that are not listed under Part 3 of this PWS.

PART 5

CONTRACTOR EXPECTATIONS ON JBSA INSTALLATIONS

5. GENERAL INFORMATION

5.1. CONDUCT. The Government reserves the right to restrict the performance on this contract by any individual who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the ARNORTH Caisson and its population. Contractor employees shall possess and maintain the qualities of integrity and professionalism that demonstrate a positive work ethic in relation to the METC mission.

Contractor employees shall keep interactions with the military/DoD civilians, other contractors and volunteers at a professional level; avoid unprofessional relationships which may create the appearance of favoritism, misuse of position, or reflect poorly on the ARNORTH Caisson mission. Furthermore, contractor employees shall refrain from disruptive, offensive, or otherwise improper behavior that undermines order and discipline.

Employees shall be neatly groomed and wear appropriate attire while serving in official capacity as determined by the respective ARNORTH Caisson Platoon and/or COR. The Contracting Officer may request that any Contractor employee, whose conduct or appearance in the opinion of the Contracting Officer, interferes with proper order or professionalism correct the identified behavior. If the contractor employee refuses, they may be disqualified from providing services and removed from the installation. The contractor will comply with such requests and provide prompt replacements suitable to the government. Removal under other circumstances will be subsequent to, and at the direction of the Contracting Officer only. If a situation meriting removal occurs, the COR will contact the Contracting Officer and the Contractor representative within twenty-four

(24) hours. A meeting may be required with the Contracting Officer, COR and Contractor representative to discuss further actions.

5.2. Identification of Contractor Employees: All contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. The contractor shall ensure that all documents or reports produced by contractor employees are suitably marked as contractor products or that contractor participation is appropriately disclosed.

5.3. Name Tags. The contractor will provide name tags for contractor personnel identifying them as contractor personnel providing services at government facilities under this contract.

Contractor personnel shall wear their name tag in a visible area at all times during work performance. Note: This is at no cost to the government.

5.4 Media Inquiries: Contractor personnel shall not respond to any media inquiries nor provide interviews, comments, or any other responses to the media regarding any subject related to this contract. All inquiries or complaints from the media or other sources shall be immediately relayed to the COR.

5.5 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their privately-owned vehicle while on any JBSA installations.

PART 6

DEFINITIONS & ACRONYMS

6. DEFINITIONS AND ACRONYMS:

6.1 CONTRACT ADMINISTRATOR: The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

6.2 CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

6.3 CONTRACTING OFFICER: A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

6.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

6.5 DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

6.6 DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

6.7 GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENTPROPERTY

(GP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

6.8 KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

6.9 PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

6.10 QUALITY ASSURANCE: The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

6.11 QUALITY ASSURANCE SPECIALIST: An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

6.12 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

6.13 QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

6.14 SUBCONTRACTOR: One that enters into a contract with a prime contractor. The Government does not have priority of contract with the subcontractor.

6.15 WORKDAY: The number of hours per day the Contractor provides services in accordance with the contract.

6.16 WORK WEEK: Monday through Friday, except for Federal holidays unless specified otherwise.

6.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control QCP Quality Control Program

TE Technical Exhibit