Performance Work Statement OBGYN.pdf

Chinle Comprehensive Health Care Facility

Performance Work Statement (PWS) for Non-Personal Services

OBSTETRICS & GYNECOLOGY (OB/GYN)

Provide a rate which allows agency to procure a steady supply of candidates on a monthly basis for the Fiscal Year. These candidates must meet the minimum criteria below:

Be board certified - candidates just graduating residency may be board-eligible only.

Completed US residency in OB/GYN.

Not had loss of licensure or suspended licensure of ANY medical profession.

Any lawsuits or board actions, please enumerate.

Not had a lapse in practice > 6 months leading up to assignment at CCHCF. (MUST provide phone numbers, contact name and dates of affiliations with all hospital(s)/clinic(s) in the 12 months)

A valid unrestricted DEA with Schedule II - V.

No history of drug abuse or current drug use, i.e. alcohol, narcotics, amphetamines, etc.

Table of Contents

Section Page

1.0 General 1 – 2

2.0 Definitions 3 – 5

3.0 Government Furnished Information, Property, & Services 6

4.0 Contractor Furnished Property 7

5.0 Performance-Based Requirements 8 – 11

6.0 Contractor Qualification Requirements 12 – 14

7.0 Challenges to Conflicts 14

8.0 52.212-4 Contract Terms and Conditions-Commercial Items (MAY 2015) (m): 14

9.0 Performance-Based Matrix 15 – 16

10.0 List of Attachments and Exhibits 17

PWS No. CSU-24-01 OBGYN 01 JULY 2024

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

Chinle Comprehensive Health Care Facility

Performance Work Statement (PWS) for Non-Personal Services

OBSTETRICS & GYNECOLOGY (OB/GYN)

1.0 General: This performance work statement describes the requirements for a Non-Personal services for an OB/GYN physician to support the mission of the Indian Health Service (IHS) by raising the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level.

1.1 Background: The IHS, an agency within the Department of Health and Human Services, is responsible for providing federal healthcare services to American Indians and Alaska Natives. The provision of healthcare services to members of federally-recognized tribes grew out of the special government-to-government relationship between the federal government and Indian tribes. The IHS is the principal federal health care provider and health advocate for American

Indians and Alaska Natives, and its goal is to raise their health status to the highest possible level.

The IHS provides a comprehensive health service delivery system for approximately 2.6 million

American Indians and Alaska Natives who belong to 573 federally recognized tribes in 37 states.

1.1.1 Navajo Area Indian Health Service (NAIHS) administers health centers and hospitals providing health care to approximately 244,209 members of the Navajo Nation. The

Navajo Nation is the largest Indian tribe in the United States and has the largest reservation, which encompasses more than 25,516 square miles in northern Arizona, western New Mexico, and southern Utah, with three satellite communities in central New

Mexico. The NAIHS is the primary provider of inpatient, ambulatory care, preventive and community health, and environmental health services for members of the Navajo Nation and the San Juan Southern Paiute Tribe.

1.1.2 Chinle Comprehensive Health Care Facility (CCHCF) is a NAIHS facility. CCHCF provides medical care for approximately 35,000 Navajo. Serving a rural area, many of our patients travel 100 miles round trip to receive care and do not have electricity or running water in their homes. In addition, most of our elderly patients speak only Navajo, and live according to traditional Navajo cultural practices. The CCHCF and Ambulatory Care Center is a 60-bed inpatient hospital and outpatient facility. Services offered are:

• Adult Inpatient • Labor & Delivery • Physical Therapy

• Adult Intensive Care • Mental Health • Podiatry

• Anesthesiology • Native Medicine • Public Health

• Audiology • Nurse Phone Triage Services* • Radiology

• Clinical & Community Nutrition • OB/GYN & Midwifery • Respiratory Therapy

• Dental • Occupational Therapy • School Health

• Emergency Medicine • Optometry • Speech Pathology

• General Surgery • Outpatient Primary Care • Social Services

• Integrated Behavioral Health • Pediatric Inpatient • Urgent Care

• Lab • Pharmacy • Women’s Health

*Available after hours.

1.2 Scope: The Contractor shall provide outpatient and inpatient, OB/GYN medical services in accordance with section 5.0 - Performance Based Requirements.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

1.2.1 Duties and responsibilities: Shall encompass outpatient and inpatient, OB/GYN medical services to I.H.S patients.

1.2.2 Place of Performance: Services are to be performed at the CCHCF Women’s Health, Labor

& Delivery, Obstetric Care Unit (OB-GYN), Operating Room, Outpatient and Inpatient

Departments as well as other hospitals, clinics, and other healthcare facilities in the Navajo

IHS Areas within the CCHCF.

1.2.3 Period of Performance: Will be flexible to allow for short term (13 weeks), long term (1-year to 3-year) and, where feasible, include intermittent support to meet unplanned needs that develop on a frequent basis.

1.3 Applicable Documents: Please see the web link listed unless document is listed as an attachment.

1.3.1 The Joint Commission http://www.jointcommission.org/

1.3.2 Centers for Medicare and Medicaid Services (CMS) Standards http://www.cms.hhs.gov/

1.3.3 Accreditation Association for Ambulatory Health Care (AAAHC) http://www.aaahc.org

1.3.4 Section 231 of Public Law 101-647, the Crime Control Act of 1990.

http://www.policyalmanac.org/crime/archive/crs_federal_crime_policy.shtml

1.3.5 Section 4087 of Public Law 101-630, the Indian Child and Family Violence Act.

http://www.nicwa.org/policy/law/protection/index.asp

1.3.6 Health Insurance Portability and Accountability Act (HIPAA) of 1996.

http://www.cms.hhs.gov/HIPAAGenInfo/Downloads/HIPAALaw.pdf

1.3.7 Privacy Act of 1974. http://www.usdoj.gov/oip/privstat.htm

1.3.8 IHS Service Unit and Health Center Policies, Procedures and Protocols.

(See section 11.0 for a list of attachments and exhibits)

1.3.9 Computer Security Act of 1987

http://csrc.nist.gov/groups/SMA/ispab/documents/csa_87.txt

1.3.10 Federal Code of Conduct http://www.ihs.gov

1.3.11 IHS General Directives http://www.ihs.gov/adminmggrresouces

1.3.12 IHS Computer Security Directives http://www.ihs.gov/adminmggresources

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

2.0 Definitions

2.1 Acceptance: Constitutes acknowledgement that the supplies or services conform to the applicable contract quality and quantity requirements, except as provided in FAR subpart 46.5 and subject to other terms and conditions of the contract.

2.2 Approval: Acknowledgment by the designated Government official that submittals, deliverables, or administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) conform to the contractual requirements. Government approval does not relieve the Contractor from responsibility for compliance with contract requirements.

2.3 Area: A defined geographical region for Indian Health Service administrative purposes. Each

Area Office may administer several Service Units.

2.4 Code of Ethics: The Code of Ethics for OB/GYN Physicians as approved by the American Board of OB/GYN.

2.5 Contracting Officer (CO): A Government employee with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.6 Contractor: The individual awarded a legal binding contract to provide supplies and services.

2.7 Contracting Officer’s Representative (COR): A federal employee who assists the ordering/issuing activity contracting officer in the administration of task orders issued under this contract. The COR is primarily responsible for the technical assistance and day-to-day program management of the ordering activity’s task orders. Ordering activities may have different designators for this employee (e.g. GTR – Government Technical Representative, COTR–Contracting Officer’s Technical Representative, or PO - Project Officer).

2.8 Cooperative Attitude: Behavior that is positive and displays a willingness to perform assigned patient care tasks and to be a team player.

2.9 Cultural Awareness: Realization and respect for American Indian and Alaska Native practices.

2.10 Customer: Patients, staff and visitors of an IHS service unit and health center.

2.11 Customer Evaluation/Input: Written comments made to the Contracting Officer regarding the Contractors performance. This is one of the criteria used to evaluate the Contractor’s performance.

2.12 Dependability: Qualities of being trusted and being able to repeat the same task to yield the same result.

2.13 Federal Acquisition Regulation (FAR): The FAR is the primary regulation for use by all Federal

Executive agencies in their acquisition of supplies and services with appropriated funds.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

2.14 Government Vehicle: An IHS owned motor vehicle or a vehicle leased by IHS through agreements with the General Services Administration (GSA) or through commercial rental agreements.

2.15 Health Center: A facility physically separated from a hospital, with a full range of ambulatory services including at least primary care providers, nursing, laboratory, and x-ray which are available at least 40 hours a week for outpatient care.

2.16 Non-Personal Services Contract: a contract under which the personnel rendering the services are not subject, either by the contact’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees, as defined in FAR 37.401.

2.17 Ordering Activity: An authorized user of IHS that may issue a task order to obtain required services under this contract.

2.18 Ordering Activity Contracting Officer: A Government employee of IHS authorized and warranted to issue task orders and to make subsequent task order modification(s) under this contract. The Ordering Activity CO has the authority to make initial determinations on all matters of dispute regarding task orders.

2.19 Orientation: An activity designed to provide basic familiarization of the facility and transition the OB/GYN physician into the IHS Service Unit and/or Health Center and the nursing unit where the services will be provided.

2.20 Past Performance Information: Relevant information regarding a contractor’s actions under previously awarded contracts. This includes the contractor’s record of conformance to specifications and to standards of good workmanship; the contractor’s record of containing and forecasting costs on any previously performed cost reimbursable contracts; the contractor’s adherence to contract schedules, including the administrative aspects of performance; the contractor’s history for reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor’s business-like concern for the interest of the customer.

2.21 Patient Outcome: End result of outpatient and inpatient, OB/GYN physician care.

2.22 Performance Based Matrix: Lists the services to be monitored and the standards to be applied.

2.23 Personal Protective Equipment (PPE): The equipment used to protect medical personnel from exposure to biological, chemical, and radioactive hazards.

2.24 Service Unit: The local administrative unit of IHS.

2.25 Standards of Practice and Standards of Care: Authoritative statements by which the medical profession describes the responsibilities for which its practitioners are accountable. The standards provide direction for professional medical practice and a framework for the

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

evaluation of practice. The standards of professional medical practice may pertain to general or specialty practice.

2.26 Supervisor. Government employee authorized to provide verbal and written performance direction to the Contractor that the Contractor must follow without exception.

2.27 Task Order: An order issued in accordance with the terms of the contract that details an ordering activity’s specific requirements. An ordering activity written order to obtain services, at a minimum will include the following where applicable: description of services, skill categories, hours, price, period of performance, contract number, and the ordering activities task order number.

2.28 Tour of Duty: The time of day the physician is scheduled to perform emergency medicine physician duties; also considered the shift of the day. The time can vary according to the needs of each facility and/or clinic, e.g. 12-hour Tour of Duty, 8-hour Tour of Duty, 10-hour

Tour of Duty.

2.29 Valid Patient Complaint: Justifiable accusation made by a patient and supported by investigation.

2.30 Verifiable Emergency: An unexpected/unplanned absence by the contractor requiring valid documentation to confirm the occurrence.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

3.0 Government Furnished Information, Property and Services

3.1 Information: Government unique information related to this requirement, which is necessary for Contractor performance, will be made available to the Contractor. The Contracting Officer or designee will be the point of contact for identification of any required information to be supplied by the Government.

3.2 Joint Use by the Government and the Contractor: Except for the property and service listed in

3.3 and 4.0, the Government will provide, for joint use by the Government and the Contractor, all necessary equipment, supplies, and clinic space to perform the services under this contract.

3.2.1 Government Vehicle: If required by the position, authorization shall be in accordance with IHS Chapter 12, Section 13 Motor Vehicle Management.

3.3 Contractor Exclusive Use:

3.3.1 Personal Protective Equipment (PPE). The Government will furnish the contractor with appropriate PPE other than specified in paragraph 4 of the contract. The Government will be responsible for any repair, cleaning, and inventory required for the PPE. This does not include any type of uniform or laboratory coat.

3.3.2 The Government will provide facility specific contractor identification badges for each contractor. A minimum fee of $10.00 will be charged for lost or destroyed badges.

3.4 Training: Facility specific orientation/training necessary for the contractor to perform the required duties, e.g., IHS information technology (IT) systems and operational procedures.

Training will be provided ONLY if the subject matter is necessary to improve or enhance the quality of physician service or includes mandates made by the IHS Service Units/Health Centers while the physician is working under this contract. Training will not be provided for the purpose of continuing education, career development or individual development.

3.5 Inspection: All services rendered in the specialty of OB/GYN in the delivery of patient care services will be inspected, reviewed, and monitored by Cecilia de la Vallee, M.D., Chief of

OB/GYN or designee for this order.

3.5.1 Contracting Officer Representative (COR): Georgina Nez is primarily responsible for monitoring the technical progress including surveillance and assessment of performance for this order.

3.5.2 Point of Contact: Georgina Nez, (928) 674-7450, Alfreda Lee, (928) 674-7017 and Aurelia

Tsosie, (928) 674-7451 are the point of contacts for this requirement.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

4.0 Contractor Furnished Property

4.1 Except for the property specified in paragraph 3 as government furnished, the contractor shall provide subject to the following:

4.1.1 Universal Serial Bus (USB) Token: All contractors appointed to the CSU Medical Staff shall comply with the Drug Enforcement Agency and the State of Arizona’s two-factor authentication Electronic Prescription of Controlled Substances (EPCS) requirements. The contractor shall obtain a USB token to meet identity verification for prescribing controlled substances with in IHS and the USB token shall be compatible with CSU’s Electronic Health

Record (EHR) and the Resource Patient Management System (RPMS). The contractor shall incur all cost associated with obtaining a USB token.

4.1.2 Uniforms and Lab Coats: Uniforms and Lab Coats shall conform to the requirements of the Indian Health Service Manual, Part 3 Chapter 4 and meet the approval of the Clinical

Director at each IHS facility.

4.1.3 Other personal medical instruments: “Other personal medical instruments” are defined as contractor owned items may include but not limited to stethoscope, scissors, as appropriate to the work unit. The contractor shall not use unsafe equipment or supplies at any time during performance of this contract. All contractor furnished equipment and supplies shall be subject to inspection by the Government and must be approved by the COR prior to use by the contractor. The Government reserves the right to prohibit the use of any materials, supplies, or equipment.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

5.0 Performance-Based Requirements. The Contractor shall provide uninterrupted outpatient and inpatient OB/GYN physician services in the delivery of patient care to the Indian Health Service.

Specific tasks include the following:

5.1 OB/GYN Duties:

5.1.1 The contractor shall provide professional medical services or direct patient care services under the terms of this contract, appropriately and timely medical services in accordance with the standards of care established by recognized medical care organizations and in accordance with the policies and procedures of Service Unit's Medical Staff Bylaws and Rules &

Regulations, including attendance at department and medical staff meetings at Chinle hospital.

The contractor shall make rounds in the inpatient units: Labor & Delivery and Obstetric Care

Unit to insure the patients are receiving proper medical care. There is some variability of daily and weekend hours based on workload, emergency cases, scheduling of cases and staffing variability.

5.1.2 The contractor shall provide direct patient care services as follows:

A. In the capacity of a senior specialist or expert within the contractor’s specialty area, the contractor shall assume responsibility for the diagnosis, prevention therapy, maintenance and rehabilitation of patients by performing interviews and examines each patient, review past medical history and requests or performs diagnostic tests and examinations deemed necessary to obtain all possible information related to each case. Make preliminary diagnosis, directs, prescribes or provides treatment, or arranges for specialized care or patient referral as required. Bases decisions upon information obtained, professional medical knowledge and skills and prescribed policies and procedures. Make notes of observations to be incorporated into clinical records. Provides emergency care as required. Provides definitive management in all OB/GYN categories for cases that do not require referral. Gives total patient care including prevention, health maintenance, early diagnosis, treatment and follow-up services to patients under his/her care.

B. The contractor shall conduct outpatient clinics making observations appropriate to the patient's underlying disease and treatment plan, including current symptoms. Reviews the patient's medications, diet, therapy course, and adherence to management plan and patient observations. Modifies regimen as indicated. Instructs and counsels patients as required. Performs or assists other physician in the performance of minor and outpatient surgery.

C. The contractor shall perform major surgical operations as well as advising the medical officers concerning surgical or potential surgical cases. When performing these operations, he or she is in complete charge of surgery, guiding and directly assisting the medical officers, nurse anesthetist and nurses. Performs both spontaneous and operative deliveries. Provides or arranges for postpartum care.

D. The contractor shall refer patients to appropriate contract medical or other government facilities, provides full clinical information for care and diagnostic procedures that cannot be adequately provided by local I.H.S. facilities.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

Coordinates and integrates information obtained into the ongoing health care program at the service unit and assures that provision of timely follow-up care as required.

E. The contractor shall work closely with allied health professionals (i.e., Community

Health Nurse, Social Workers, Health Educator, etc.) to utilize and coordinate the services of other health care professional in the management of the families’ medical, psychological and social problems. Makes appropriate referrals and obtains appropriate consultations after primary complete evaluation and documentation has been completed.

F. The contractor shall provide consultation on difficult cases to practitioners in the same or other specialties.

G. The contractor shall provide appropriate documentation on rendered patient care utilizing CCHCF’s electronic health record (EHR) system. The provider is responsible for utilizing the CCHCF EHR system to obtain, dictate, electronically enters and assures preparation of appropriate medical records for all patients seen to assure the accumulation and organization of all pertinent clinical data needed to provide comprehensive medical care. Clinical data reports shall be completed in a timely manner and shall be maintained in compliance with Joint

Commission (JC) standards. It is the responsibility of the provider to use the training resources provided by the CCHCF to develop competency in utilizing the

EHR system.

H. The contractor shall familiar with the cultural, social, political, geographic, demographic, economic, and epidemiological characteristic of the patients and the communities served. The contractor shall be receptive and respectful of the culture at CSU. Cultural awareness and cultural diversity include language barriers, rural Native lifestyles and native ceremonies. The contractor shall be aware of the basic traditional medicines and ceremonies that are available to patients, from the womb to geriatrics. CSU has traditional providers on staff providing traditional diagnostic care for all patients who seek it. The contractor shall embrace and incorporate these elements into the care of the patients for positive outcomes. The contractor shall complete a mandatory on-line training made available during orientation.

5.1.3 The contractor shall be subject to peer review per Joint Commission standards.

5.1.4 The contractor shall adhere to the Safety management reporting requirements in accordance with CCHCF’s Safety Measure Policy.

5.1.5 The contractor shall be responsible for all applicable Federal, State and Local Taxes, Meals, Travel/Transportation. Lodging is available but must be paid for by the contractor or contract agency. Government quarters are available at prevailing rental rates plus utilities, as applicable, if government quarters are utilized. The contractor shall be responsible and liable for the proper care of government owned or leased property furnished in occupied quarters.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

5.1.6 The contractor shall submit a proper invoice as required for payment of services rendered and attach timesheet/work record to verify the hours worked, by uploading to IPP.gov. A certification statement of service rendered will be included with a signature from the designated COR for this contract.

5.2 Work Schedule:

5.2.1 The contractor shall work 100% of the contracted hours. The contracted hours shall be arranged by the Chief of OB/GYN or her designee. Tour of Duty: 8:00 am to 5:00 pm with a one-hour lunch break, Monday through Friday, Forty (40) per week, Call-Back Hours and

Overtime Hours after 5:00 pm. Overtime: Contractor shall be subject to working longer hours if patient load demands are present and rotating shifts to provide coverage in the Inpatient

Department. Weeknight On-Call/Standby Hours: 15 Hours per night, 5:00 pm to 8:00 am, Monday through Friday. Weekend On-Call/Standby Hours: Twenty-four (24) Hours per day.

5.2.2 Continuity of Patient Care: The contractor shall ensure the continuity of patient care and shall provide a qualified replacement to authorize the approval of time off and within the time frame specified by the Contracting Officer.

5.2.3 Work Flexibility. As directed by the Supervisor, the contractor shall rotate into other duty sections as needed to support patient care.

5.2.4 The contractor shall obtain approval of the department Supervisor or designee prior to any absence from work. If the length of the absence exceeds eight (8) work hours the contractor shall request approval at least fifteen (15) days, (the exception is verifiable emergencies) in advance of the desired absence. The contractor is not authorized sick leave, annual leave and compensatory time hours.

5.2.5 The contractor shall provide written documentation from a qualified health care provider for absences of three (3) or more consecutive days, due to illness, stating:

A. The cause of the current illness or incapacitation AND

B. Indicating the contractor as contagious or non-contagious.

The Government reserves the right to examine and or re-examine any contractor who meets the criteria.

5.3 Conduct: The contractor shall meet standards as listed in the Federal Code of Conduct.

5.3.1 The contractor shall be subject to character investigation as required by Public Law 101-

360, the Indian Health Child Protection and Family Violence Prevention Act prior to performance of a contract by utilizing the National Background Investigation Services

Electronic Application (eApp) system and this shall include all fingerprinting procedures and clearances. The contractor shall provide all requested information necessary to perform Level

I and Level II background checks. The contractor shall comply with the requirement to obtain security investigations. The contractor shall work with the I.H.S. to ensure that the pre-employment screening process includes the appropriate investigation questionnaires and forms to be completed. All completed forms will be reviewed by the contractor and forwarded to the government personnel. The contractor will be immediately removed from the position

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

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if at any time the investigation receives unfavorable adjudication, or, if other unfavorable information that would affect the investigation becomes known.

5.4 Performance Evaluation:

5.4.1 The contractor’s performance will be evaluated in accordance with the standards set forth in the contract and Performance-Based Matrix of Section 9.0.

5.4.2 Substantiated reports written by any customer dealing with patient safety, infection control, or other procedure that adversely affects patient outcome constitutes a breach of contract.

5.5 Identification of Contractor:

5.5.1 The contractor shall wear a government issued contractor identification badge during performance of duty.

5.6 Management of Medical Information: The contractor shall manage all patient information in accordance with HIPAA standards, Privacy Act, and IHS Service Unit and/or Health Center specific policies and protocols.

5.6.1 Medical Records and Other Required Documentation: 100% percent of all medical records (EHR) and other required documentation meets established IHS Medical Facility, Joint

Commision, and CMS standards to include, but are not limited to, timeliness, legibility, accuracy, content, date, time, signature and designated profession (Note: payment will be withheld for inaccurate or incomplete medical records per Section 9.0.).

5.6.2 The contractor shall ensure adherence to DHHS IT system security policies and procedures. The IT policies and procedures will be made available to the Contractor.

5.6.3 The contractor shall immediately report to the Contracting Officer or COR any information or circumstances that may violate any statute, policy, or procedure.

5.7 IHS Information Technology Systems:

5.7.1 In performance of this contract, the contractor shall adapt to and successfully utilize IHS information technology systems that are deemed by the Supervisor as necessary for acceptable contractor performance.

5.7.2 The contractor shall ensure that IHS information technology system security policies and procedures are adhered to. The IT policies and procedures will be made available to the contractor at each IHS facility.

5.7.3 The contractor shall follow all appropriate federal and locally required Information

Technology security requirements and will be operating under HIPAA and Privacy Act regulations.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

6.0 Contractor Qualification Requirements: The contractor shall meet the qualifications and credentialing standards and retain the qualifications and certification throughout the term of this contract.

6.1 Training/Experience. The contractor shall have completed thirty-six (36) months of OB/GYN

Residency Training with a minimum of six (6) months experience in the specialty required by the contract, unless otherwise approved by the CCHCF’s Credentials Committee. There must be no lapse of services of no more than 6 months prior to beginning tour of duty with CCHCF.

6.2 Certification/License/Registration. The contractor shall be board certified or board eligible with the American Board of Obstetrics and Gynecology, and shall possess a current, valid, unrestricted appropriate license in any state, the District of Columbia, the Commonwealth of Puerto

Rico, or a Territory of the United States, throughout the term of this contract. If the contractor is asked to perform outside the normal training parameters of his/her specialty, then the contractor shall provide certification of hospital privileges in those additional scope of practice(s). There must be no history of adverse medical board action, loss of licensure or suspended licensure.

6.2.1 Drug Enforcement Administration (DEA) License. The contractor shall maintain a valid, current, full and unrestricted DEA license with schedule types II through V and maintain certification throughout the term of the contract.

6.2.2 The contractor shall maintain a valid and current Cardiopulmonary Resuscitation (CPR), Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support

(PALS) and Advanced Trauma Life Support (ATLS) certifications and are mandatory for OB/GYN.

6.2.3 Motor Vehicle Operator’s License. If required by the position, the contractor shall possess a valid state driver’s license throughout the term of this contract.

6.3 Health Requirements/Conditions of Employment:

6.3.1 Medical Evaluation. The contractor shall provide a fitness for duty certificate issued by a licensed physician to perform the proposed job without significant risk to personal health or the health and safety of others.

6.3.2 Immunization. The contractor shall provide documentation as evidence of immunization as required by NAIHS immunization policy for the following:

Hepatitis A - Two dose series at zero and six months.

Hepatitis B - Three dose series at zero, one, and six months or documented immunity. A signed declination of Hepatitis B vaccination series will be accepted.

Measles, Mumps, Rubella (MMR) - Two doses or titer documentation.

Varicella (chickenpox) – Two doses, titer documentation or history of varicella/shingles.

Tetanus, diphtheria, pertussis (Tdap/Td) - one dose of Tdap, then tetanus (Td) booster every

10 years thereafter.

Meningococcal - Two vaccines (MenACWY and MenB) recommended for microbiologists routinely exposed to N. meningitidis.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

Documentation of annual TB test- may include Mantoux TB skin test (PPD). All new employees will require the two step TST.

Acceptable lab testing: Quantiferon Gold or T-Spot test.

For positive TB test results, please submit a copy of recent chest x-ray results.

Influenza – Mandatory annual vaccination.

6.4 Language Requirements and Cultural Awareness. The contractor shall read, understand, speak, and write English to effectively communicate with patients and other health care workers, and shall be respectful of the local, American Indian and Alaska Native culture.

6.5 Information Technology Skills. The contractor shall possess basic knowledge, skills, and abilities to use a computer.

6.6 Orientation. The contractor shall attend mandatory orientations and training specified by the government.

6.6.1 The contractor shall complete an orientation check in sheet if they have not had previous employment at the CCHCF. Contractors shall be compensated for a minimum of four hours for the orientation process, and shall be granted additional hourly compensation for every hour the orientation process exceeds the estimated four hours.

6.6.2 The contractors who have not provided service to the CCHCF within the last 90 days, are mandated to report to the CCHCF Credentialing Office before 12:00 pm the day prior to their scheduled ER shift if they are working from 8:00 am to 8:00 pm, or before 12:00 pm the day of their shift if they are working the 8:00 pm to 8:00 am shift, for orientation and to gain temporary employee access/privileges.

6.6.3 If the contractor is working either shift on a Sunday, then they are mandated to report to the CCHCF Credentialing Office before 12:00 pm on the subsequent Monday for orientation and to gain temporary employee access/privileges.

6.7 Background Checks: As directed by the Contracting Officer, the contractor shall provide all requested information necessary to perform Level I and Level II background checks. The contractor shall comply with the requirement to obtain security investigations. The contractor shall work with the IHS to ensure that the pre-employment screening process includes the appropriate investigation questionnaires and forms to be completed. All completed forms will be reviewed by the contractor and forwarded to the Supervisor. The contractor will be immediately removed from the position if at any time the investigation receives unfavorable adjudication, or, if other unfavorable information that would affect the investigation becomes known.

6.8 General Requirements:

6.8.1 The contractor shall provide three current letters of reference from other health care providers familiar with the contractor's clinical practice skills within the same discipline. One letter must be from the Chief of Staff/Medical Director or Immediate Supervisor at the hospital in which the contractor either holds or last held staff privileges. If the contractor has just

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

completed a residency program, one of the letters shall be from the program director or service chief.

6.8.2 The contractor must be in good standing with no derogatory information such as history of drug abuse, alcohol, narcotics, amphetamines, etc.

6.8.3 The contractor shall be subject to Medical Staff Ongoing Professional Practice Evaluation and Focused Provider Performance Evaluation as specified in the CCCHF Policy & Procedure, Focused Provider Performance Evaluation & Ongoing Professional Practice Evaluation.

6.8.4 The contractor shall work directly with the Chinle Service Unit Credentials Committee to attain approval of credentials and privileges and shall retain status of appointment throughout the term of this contract.

7.0 Challenges to Conflicts: For any inconsistency between supervisor directions, this Performance

Work Statement, attachments and exhibits, the following order of precedence will apply:

(a) First Priority: Supervisor’s directions

(b) Second Priority: Position Description (available upon request)

(c) Third Priority: Performance Work Statement Exhibits

(d) Fourth Priority: Performance Work Statement Narrative

8.0 52.212-4 Contract Terms and Conditions-Commercial Items (MAY 2015) (m): Termination for cause.

The Government may terminate this contract, or any part hereof, for cause in the event of any default by the contractor, or if the contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the contractor for any amount for supplies or services not accepted, and the contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

8.1 Any contractor employee demonstrating impaired judgment shall not be allowed to continue working on the contract. The Government reserves the right to remove from the facility any contractor employee who in the judgment of a licensed healthcare practitioner is impaired.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

9.0 Performance – Based Matrix

Performance-based

Task Indicator Standard Quality Assurance Incentives

State the end results or outputs that you, the customer will formally accept or reject.

For the requirement, state the feature(s) of end result that will be surveilled.

For each “indicator,” state a performance level that, when met, means the task has been performed satisfactorily.

This Standard describes “What

Success Looks Like.”

For each “Standard”, state the method used to check performance (i.e.

random sampling, 100% inspection, periodic inspection, customer complaints).

List Positive and Negative

Incentives. Address method of linking payment to quality of service.

Contractor shall provide OB/GYN

Physician Services in the delivery of patient care to the Navajo

Area Indian Health

Service, Chinle

Comprehensive Health

Care Facility, Chinle, Arizona.

a. Patient Care

b. Compliance

c. Culturally

Sensitivity

d. Documentation

e. Professionalism

No reports of breached safety or other procedures that may have adversely affect patient outcomes. A rating of

“exceptional” or “very good” must be attain for Patient Care.

No reprimands or disciplinary actions for violations of published Policies; Procedures;

Standards of Care or Hospital

Protocols. A rating of

“exceptional” must be attain for

Compliance.

Contractors were compassionate and Culturally sensitive. A rating of “exceptional” or “very good” must be attain for Culturally

Sensitivity.

Contractors completed require documentation in clear and legible form in a timely manner.

A rating of “exceptional” or “very good” must be attain for

Culturally Sensitivity.

Contractors presented in professional appearance, demonstrated exceptional ethical conduct with effective communication, and exhibited exemplary attitude by being flexible and being adaptable. A rating of “exceptional” or “very good” must be attain for

Culturally Sensitivity.

Direct observation, 100% inspection, periodic inspection, and/or analysis of contractor’s progress reports shall be the surveillance methods for all the indicators (a – e).

Payment of contract price for satisfactory service.

No payment for incomplete work.

Contractor performance will be evaluated using the

Contractor Performance

Assessment Report (CPAR).

The evaluation will be considered when future

IHS contract selections are made. CPARS evaluation will be submitted on-line.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

9.1 Quality Assurance Monitoring Form (QAMF). The QAMF will be completed for each contractor. The completed QAMF is a peer review document and is confidential as afforded under

Arizona Revised Statutes 36.445 and 36.445-01. The QAMF will not be shared or disclosed.

P r o v i d e a r a t e , w h i c h a l l o w s a g e n c y t o p r o c u r e a s t e a d y s u p p l y o f c a n d i d a t e s o n a m o n t h l y b a s i s f o r t h e F i s c a l

Y e a r . T h e s e c a n d i d a t e s m u s t m e e t t h e m i n i m u m c r i t e r i a l i s t i n d i c a t e d o n t h e T a b l e o f C o n t e n t s p a g e .

10.0 List of Attachments and Exhibits. To be provided by the Contracting Officer upon request.

10.1 Attachments

a. Certification Statement for Performance Work Statement No. CSU-24-01 OB/GYN.

b. Position Description (Service Unit specific) – available upon request.

10.2 Written Competency Assessments

a. Confidentiality/HIPAA/Patient’s Rights

b. EMTALA Compliance Exam, 2004

10.2.1 Standard Emergency Codes

10.2.2 Confidentiality: Legal and Ethical Concerns in Healthcare

10.2.3 An Introduction to the Navajo Culture

10.2.4 Verbal and Telephone Orders

10.2.5 Pain Management

10.2.6 Focus Charting

10.2.7 Medical Staff Bylaws