Performance Work Statement-Draft v1.pdf

PERFORMANCE WORK STATEMENT (PWS)

STRATEGIC PLANNING AND

CONGRESSIONAL ANALYSIS SUPPORT

1) BACKGROUND

a) The Fleet Strategy and Engagement Division is primarily responsible for developing, communicating and assessing the implementation of the Commander, U.S. Fleet Forces’ (USFF) vision and guidance. This division also advises the USFF Executive Director and Chief of Staff (ED/CoS) by peering out over the strategic landscape to anticipate issues and identify implications of world events on USFF’s ability to generate readiness. This division differentiates fact from assumptions and provides the ED/CoS the ground truth to ensure the Commander has the recommended correct actionable steps for execution.

2) SCOPE

a) This non-personal services contract is to provide accurate and timely analytical services to enable Fleet readiness production in support of operational requirements to include: strategic planning, engagement and communications, risk identification, assessment, analysis, associated mitigation strategy development programs and ultimately the needs of Fleet Operating Forces. This requirement will directly support USFF headquarters. The contractor shall provide technical expertise, advanced data analytics, quantitative and qualitative research, executive communication products, and process improvement support to the Fleet Strategy and Engagement Division; specifically, in the area of strategic engagement, to include congressional analysis as they relate to USFF programs.

3) PLACE OF PERFORMANCE

a) The work to be performed under this contract will be performed at U.S. Fleet Forces Command, 1652 Mitscher Ave., Norfolk, VA. Some work tasks may be performed at remote locations (telework) by contracted personnel subject to approval by the Contracting Officer's Representative (COR). Ability and specific timeframe for contractor personnel to work remotely will be at the CORs discretion. The Government reserves the right to rescind this ability to work remotely at any time. Authorization to work remotely shall incur no additional cost to the Government

4) GENERAL SUPPORT REQUIREMENTS

a) Non-Personal Services

(1) The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

b) Business Relations

(1) The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of deliverables. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel. Standard will be in accordance with the Quality Assurance Surveillance Plan (QASP).

c) Contract Administration and Management

(1) The following subsections specify requirements for contract, management, and personnel administration:

i. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. Notice of official contractual actions will come from the Contracting Officer. The contractor shall respond to these requests within the provided timelines given by the Contracting Officer. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

ii. The contractor shall provide the following management and support as required.

The contractor shall provide alternate work location or other arrangements for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall provide necessary infrastructure to support contract tasks on-site. The contractor shall provide administrative support to employees.

5) APPLICABLE DOCUMENTS

a) Federal Standards: The contractor is required to adhere to all applicable standards and guidelines.

In the absence of named standards, Department of the Navy (DoN) standards and applicable Federal Information Processing Standards shall be utilized. The applicable documents listed below reflect the most current date.

Document Type No./Version Title URL

Homeland Security Presidential Directive 12

12 (Series) Homeland Security Presidential Directive 12: Policy for a Common Identification Standard for Federal Employees and Contractors https://www.dhs.gov/homeland-security-presidential-directive-12

SECNAV 5211.5F

(Series)

Department of the Navy Privacy Program https://www.secnav.navy.mil/doni/Direc tives/05000%20General%20Managemen t%20Security%20and%20Safety%20Ser vices/05- 200%20Management%20Program%20a nd%20Techniques%20Services/5211.5F .pdf

SECNAV 5510.30C

(Series)

Department of the Navy Personnel Security Program https://www.secnav.navy.mil/doni/Direc tives/05000%20General%20Managemen t%20Security%20and%20Safety%20Ser vices/05- 500%20Security%20Services/5510.30C.

pdf

DoDI 1000.13 w/Change 1 (Series)

Identification (ID) Cards for Members of the Uniformed Services, Their Dependents, and Other Eligible Individuals https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodi/100013p.pdf ?ver=2019-04-08-104412-223

DoDI 5200.46 w/Change 2 (Series)

DoD Investigation and Adjudicative Guidance for Issuing the Common Access Card

(CAC)

www.esd.whs.mil/Portals/54/Documents /DD/issuances/dodi/520046p.pdf?ver=2 018- 05-04-092730-193

DoD 5220.22-M w/Change 2 (Series)

National Industrial Security Program Operating Manual

(NISPOM)

https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/522022M.p df

DoDI 5220.22 w/Change 2 (Series)

National Industrial Security Program

(NISP)

https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/520507_vol 01.pdf

DoDM 5220.22, Vol 2 w/Change 1 (Series)

National Industrial Security Program:

Industrial Security Procedures For Government Activities https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/522022_vol 2.pdf?ver=2018-08-01-114445-000

DoDM 5220.22, Vol 3 w/Change 1 (Series)

National Industrial Security Program:

Procedures for Government Activities Relating to Foreign Ownership, Control, or Influence (FOCI) https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/522022_vol 3.pdf

DoDD 5220.6 w/Change 4 (Series)

Defense Industrial Personnel Security Clearance Review Program https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodd/522006p.pdf

DoDM 5200.01 Vol 1 w/Change 2 (Series)

Defense Information Security Program: Overview, Classification and Declassification https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/520001m_v ol1.pdf?ver=2018-05-04-091448-843

DoDM 5200.01 Vol 2 w/Change 4 (Series)

Defense Information Security Program: Marking of Information https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/520001m_v ol2.pdf

DoDM 5200.01 Vol 3 w/Change 3 (Series)

Defense Information Security Program: Protection of Classified Information https://www.esd.whs.mil/Portals/54/Doc uments/DD/issuances/dodm/520001_vol 3.pdf

COMUSFLTFOR

COM Staff Instr.

5531.1A Industrial Security Program Attachment 6

6) COMMAND / FUNCTIONAL AREA TASKS REQUIREMENTS

a) Strategic Planning

i) Produce 4-star/executive-level Microsoft PowerPoint briefs/templates and Microsoft Excel graphs/charts

ii) Provide executive-level strategic communications planning support, including the development of targeted communication strategies, execution plans, and associated communication products (e.g., presentations, speeches, media kits) designed to inform and educate key stakeholders, such as Congress, employees, etc..

iii) Provide analytical support, develop actionable plans of actions and milestones, and coordinate USFF staff input on key issues

iv) Gather, document, and manage related agendas, action items, reports, briefings, and correspondence

v) Assist in developing metrics to assess effectiveness of USFF strategic planning and communication processes and products

vi) Assist and advise on the development of the Commander's Vision and Guidance (V&G) statements and methodology

vii) Assist in planning for the command's strategic and long-range goals

viii) Conduct reviews to identify strengths, weaknesses, opportunities, and threats (SWOT) in command's strategic planning and communications processes and products

ix) Develop and maintain all Strategic Plans and Communications in both classified (up to SECRET) and unclassified formats

x) Assist in the development of outreach and awareness documents, executive talking points, newsletters, and fact sheets

b) Communication Products and Support

i) Develop executive talking points, and other executive communication products

ii) Assist in the development of assessment criteria, execution of an effective data gathering technique, analysis of data, and development of a comprehensive assessment report

iii) Assist in the development of briefs and/or products required in support of flag-level synchronization events

iv) Assist in the strategic development of executive-level communications plans and products in support of command strategic engagements

v) Provide advanced data analytics, decision support documents, conference/meeting reference materials, and proceedings documents using both classified (up to SECRET) and unclassified networks.

c) Strategic Engagement Content Development, Planning, and Coordination

i) Strategic Engagements

a. Conduct research and develop customized materials (presentations, reports, etc.) to provide context and insights for executive-level engagements.

b. Establish clear objectives, desired outcomes, and key topics for discussion, and create supporting materials (talking points, PowerPoint presentations) to facilitate effective briefings.

c. Prepare engagement summaries that outline actions, next steps, and decisions made during the engagement.

d. Evaluate engagement effectiveness in meeting objectives, and apply lessons learned to improve future strategic engagements.

e. Create and maintain a database that tracks strategic engagements over time and highlights key linkages between different stakeholders and groups.

ii) Congressional Engagement Analysis and Coordination

a. Assist in developing a Congressional strategic engagement plan

b. Coordinate and produce executive-level preparatory materials and strategic communications products for Congressional visits

c. Support planning logistics for complex Congressional visits when needed

d. Maintain a database of Congressional engagements

e. Develop metrics to assess effectiveness of USFF Congressional engagements and strategic engagement plan

f. Develop executive-level information papers and products analyzing major legislation

g. Research and develop strategic communications documents for key Fleet initiatives

h. Support in monitoring, reviewing, coordinating, and developing responses when needed to

Congressional Requests for Information (RFIs)

i. Support tracking and analyzing Congressional RFIs (e.g., frequency, source, response time)

7) PERSONNEL REQUIREMENTS

a) General Personnel Requirements:

i) The contractor must possess advanced skills in Microsoft Excel, PowerPoint, and Outlook with the ability to create complex visualizations, manage large datasets, and design engaging executive-level presentations. Additionally, the contractor must have strong writing skills, with the ability to communicate complex information in a clear and concise manner, suitable for executive-level audiences.

a. Advanced proficiency in Microsoft PowerPoint is defined as the ability to design and deliver complex, interactive, and data-driven presentations, including expertise in:

i. Creating custom master slides, templates, and themes

ii. Developing sophisticated animations, transitions, and multimedia elements

iii. Integrating data from external sources, such as Excel and Access

iv. Creating custom navigation, hyperlinks, and interactive elements

v. Collaborating with others on presentations and tracking changes using

PowerPoint's co-authoring and commenting tools

b. Advanced proficiency in Microsoft Excel is defined as expertise in data analysis, visualization, and automation, including skills in:

i. Advanced formula writing and data modeling

ii. Pivot tables, charts, and dashboards

iii. Data integration and management

c. Advanced proficiency in Microsoft Outlook is defined as the ability to efficiently manage email, calendar, and contacts, including expertise in:

i. Email management and organization

ii. Calendar and contact management

iii. Ghost emailing (generating emails on behalf of others to release)

iv. Advanced features such as rules, filters, and folders.

ii) In terms of specific qualifications, the contractor shall have:

a. Master's Degree, or a bachelor's degree with an additional 3 years of equivalent experience (for a minimum total of 7 years' experience).

b. A minimum of 3 years of demonstrated specific experience in advanced communication, project development, and strategic engagement support.

c. All personnel are required to have a minimum of an active secret clearance.

d. Ability to work on-site at the Commander, U.S. Fleet Forces Command, in Norfolk, VA.

e. Advanced proficiency in communicating complex material: The contractor shall be able to communicate complex information in various formats, including Microsoft PowerPoint, Excel, Word, Outlook and Publisher.

iii) The contractor should have a minimum of 4 years’ experience in the following:

a. Strategic plan development and assessment

b. Course of Action (COA) analysis

c. Data analytics

d. Conduct tailored Navy programmatic research as required

e. Project management with Plan of Action & Milestone Development expertise

f. Strategic engagement content development, planning, and coordination

g. Collaboration and coordination with stakeholders

h. Production of executive-level communication products

i. Knowledge and understanding of Navy command organization and structure

8) GENERAL INFORMATION

a) Period of Performance.

i) The contract will consist of one 12-month base period, four 12-month option periods, and FAR clause 52.217-8, Option to Extend Services, to continue services through 29 March 2031.

Performance Period Period of Performance Base Year 30 September 2025 - 29 September 2026

Option Year 1 30 September 2026 - 29 September 2027 Option Year 2 30 September 2027 - 29 September 2028 Option Year 3 30 September 2028 - 29 September 2029 Option Year 4 30 September 2029 - 29 September 2030

FAR clause 52.217-8 30 September 2030 - 29 March 2031

b) Recognized Holidays.

i) Below are the traditional Government holidays. With the exception of responsibilities, such as

24-hour operations to support training event and or exercise, real world events, the Contractor will follow their corporate policy for recognized federal holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Independence Day

c) Hours of Operation.

i) As required in the accomplishment of this contract and in keeping with a non-personal services contract the Contractor shall be responsible for managing their labor hours and meeting core hours. Core hours are defined as Monday – Friday 0900 to 1500. Contractor shall manage the labor hours beyond their defined normal workday and during weekends and federal holidays as well as when the Government facility is closed due to local or national emergencies, administrative closings or other Government-directed facility closings. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

d) Government Conversion of Contractor Positions (In-sourcing).

i) At some point in the future, the Government may consider in-sourcing a portion of the work being performed under this contract. As such, the Government reserves the right to transfer this work to Government positions and negotiate a reduction in funds applied to that work on the contract, not to affect total award ceiling of the contract.

9) QUALITY CONTROL (QC)/QUALITY ASSURANCE (QA)

a) Quality Control Plan (QCP).

i) General Requirements:

(1) The Contractor shall adhere to their proposed/accepted QCP and maintain an effective QC program to ensure services are performed in accordance with this

PWS.

(2) The Contractor shall implement procedures to identify, prevent and ensure non-recurrence of unsatisfactory products and services.

(3) The Contractor’s QC program is the means by which he assures himself that his work complies with the requirements necessary for the successful execution of the PWS tasks and an acceptable level of quality for the products and services delivered.

(4) The Contractor shall implement and modify, as necessary, the procedures specified within the QCP to ensure the provision of services that will produce the desired outcomes and result in performance of work within the required standards.

b) Quality Assurance Surveillance Plan (QASP).

i) The Government will evaluate the Contractor’s performance under this contract in accordance with the QASP. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

ii) The Government will consider the technical content and accuracy of deliverables/work products, product/task quality, timeliness, cost management, and other aspects of contract management, as well as any other aspects of performance as defined in FAR 42.1501.

iii) The Contractor is responsible for the analysis of results based upon quantitative and qualitative data collected as defined in the QA Plan and the Government will assess the outcome and use this information in the evaluation process in assessing Contractor performance.

c) Government Remedies.

i) The contracting officer shall follow the applicable remedies contained in the clauses and provisions of the contract for Contractor’s failure to perform satisfactory services or failure to correct non- conforming services.

10) TRAINING

a) Contractor Mandatory Required Training

i) The contractor is responsible for its employees (and subcontractors) supporting this contract, completing and staying up to date on all training required by USFLTFORCOM and supported activities for individuals working on Government installations. Some examples of required training and their requisite course numbers/references are listed below. The required training is subject to change throughout the life of this contract; however, the contractor should assume at least a total of 10 hours for all required training courses annually per contractor/subcontract employee. The contractor shall provide documentation (copies of training certificates) to the contracting officer’s representative confirming that contractor employees have completed the required training within five (5) days of the specific training due date.

Program Course Reference(s)

Cyber Awareness DOD-IAA-V16.0 or DOD-IC- IAA-V16.0 (current version)

SECNAVINST 5239.3B, para. 7(a)(4)

Privacy Act & PII DON-PRIV-1.0 (or current version)

SECNAVINST 5211.5E, para. 18(d)(2)

Antiterrorism Level I Awareness

CENSECFOR-AT-010-1.0 (or current version)

DoDI 2000.16, para E3.25.1.5 supported by E2.11 and E3.18.6

Operations Security NOST-USOPSEC-3.0 (or current version)

OPNAVINST 3432.1A, para.3 and para. 4c(3)

Records Management DOR-RM-010-1.2 (or current version)

OPNAVINST 5210.20, para.25c

Counterintelligence Awareness

DOD-CIAR-1.0 or Naval Criminal Investigative Service face-to-face

SECNAVINST M-5510.30, chapter 4;

employee (to include contractor) is defined in Appendix

Security Awareness Refresher

Local brief/seminar

SECNAVINST M-5510.30, chapter 4 & para.

10-2; employee (to include contractor) is defined in Appendix A.

Derivative Classification TWMS-571920 or current version

USD Memo of 6 June 2019 (contractors with access to classified systems or networks)

Active Shooter and Active Shooter TTX

CNIC-TRTAS-1.1

USFF Antiterrorism Operations Order 3300-15

11) SECURITY REQUIREMENTS

a) Security Clearances.

i) The minimum-level security clearance for contractor personnel assigned to work on this contract is a current U.S. Secret security clearance. Contractor deliverables will be up to and including Secret only. It is the Contractor’s responsibility to obtain and maintain the appropriate security clearances for its personnel prior to the start and during the performance of work. All security requirements shall be coordinated with the COR and respective local security personnel.

b) DD254.

i) The resultant contract will contain a DD254 attached to this solicitation provides further details as to the security requirements of this contract.

c) Base Access.

i) The Contractor shall obtain Common Access Cards (CACs) for all contractor personnel and vehicle passes for vehicles requiring entry onboard Government installations. The Contractor shall complete the requisite documentation through the COR.

d) Physical Security.

i) The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. The Contractor shall follow established Government security procedures for the facility for which they are assigned and/or supporting.

e) Operations Security.

i) Background, OPSEC is a process used to protect unclassified sensitive Information from exploitation by an adversary. Sensitive unclassified information—which is also referred to as critical information or critical program information (CPI)—is defined as information that is not classified but which needs to be protected from unauthorized disclosure. Examples are proprietary information, contractor sensitive information, limited distribution information, and personally identifiable information (PII).

ii) The contractor and all subcontractors shall provide OPSEC protection for sensitive unclassified information as identified in the critical information list and CPI list, if applicable.

The prime contractor and all subcontractors shall employ the countermeasures listed below in order to protect that information. Additional countermeasures may be employed as necessary.

If an OPSEC Plan is provided, the contractor and all subcontractors shall comply with that plan. These OPSEC requirements will be in effect throughout the life of the procurement from award through the conclusion of services at the end of the period of performance (PoP) or other procurement termination. If required, the contractor and all subcontractors shall prepare an OPSEC Plan.

iii) Contractor personnel shall follow OPSEC concepts and principles in the conduct of this requirement to protect critical information, personnel, facilities, equipment, and operations from compromise. The contractor shall consult with the subject matter expert (SME) within 5 working days of receipt of order to determine all special circumstances affecting OPSEC under this requirement. In any case where there is uncertainty or ambiguity regarding OPSEC measures, the contractor shall consult the SME as soon as possible. If the SME is unavailable, the contractor shall consult the contracting officer. The prime contractor and all subcontractors shall provide OPSEC protection for sensitive unclassified information and comply with all OPSEC requirements.

f) Minimum Protection Requirements for Critical Information.

g) Critical information is exempt from public release under Exemption 2 of the Freedom of Information Act (FOIA). It is considered controlled unclassified information (CUI). Specific CPI, for reasons of OPSEC will not be identified to offerors prior to award. CPI will be identified to the successful offeror only after receipt of contract award.

i) Personally Identifiable Information (PII).

i) PII shall be protected in accordance with DOD and Navy directives, in such a manner as to prevent unauthorized disclosure. Email containing PII must be encrypted or password protected.

h) Controlled Unclassified Information (CUI).

i) CUI is official information that requires the application of controls and protective measures for a variety of reasons and has not been approved for public release, to include technical information, proprietary data, information requiring protection under the Privacy Act of 1974, and Government- developed privileged information involving the award of contracts.

CUI is a categorical designation that refers to unclassified information that does not meet the standards for National Security Classification under Executive Order(s), but is pertinent to the national interest of the United States or to the important interests of entities outside the Federal Government, and under law or policy requires protection from unauthorized disclosure, special handling safeguards, or prescribed limits on exchange or dissemination.

ii) “For Official Use Only” (FOUO) is no longer a valid marking on emails and documents and therefore, should not be used. Refer to Department of Defense Instruction (DoDI) 5200.48, "Controlled Unclassified Information (CUI)" for guidance on proper CUI markings.

(1) Minimum Requirements for Access to CUI.

(a) Prior to access, contractor personnel requiring access to DON CUI or “user level access to DON or DOD networks and information systems, system security and network defense systems, or to system resources providing visual access and/or ability to input, delete or otherwise manipulate sensitive information without controls to identify and deny sensitive information” who do not have clearance eligibility are required to submit a Questionnaire for Public Trust Positions (Standard Form 85P) through the cognizant Facility Security Officer or contractor entity representative for a suitability determination by DON Central Adjudication Facility.

(2) Minimum Protection Requirements for CUI.

(a) Contract deliverables taking the form of unclassified limited-distribution documents, are not authorized for public release and therefore shall not be posted on a publicly accessible Web server, nor electronically transmitted via electronic mail unless appropriately encrypted or password protected.

(3) Countermeasures.

(a) Countermeasures are required to negate the susceptibility of critical information to exploitation by an adversary or competitor. The contractor shall protect all critical information listed in a manner appropriate to the nature of the information, including use of the necessary countermeasures as listed below applicable to specific items:

(i) Encryption with a password of electronically stored critical information.

(ii) Encryption or password protection of e-mail containing critical information.

(iii) Storage of hard copy critical information, optical media, and external hard drives in locked containers when not in use.

(iv) Transmission of critical information to the minimum set of recipients with a need to know.

(v) Proper marking of critical information with warnings to include “CUI” cautioning protection of the critical information.

(vi) Restricting disclosure of critical information at meetings and conferences

(including teleconferences) to the minimum necessary to the performance of this requirement.

(vii) Immediate and appropriate destruction in a manner precluding reconstruction of all critical information no longer needed under this requirement.

(viii) Restricting verbal discussion of critical information to venues and circumstances that prevent the monitoring and interception of the discussion by unauthorized personnel.

(ix) Maintaining current, successful completion of Navy-mandated information assurance (IA) and OPSEC training by all personnel handling critical information.

(x) Refraining from the use of unencrypted telephones to transmit critical information.

(xi) Refraining from the use of foreign postal systems to ship critical information.

(xii) Promptly retrieving documents containing critical information printed on printers accessible by persons without a need to know the critical information.

(xiii) Use of cover pages or other appropriate means to prevent the viewing of critical information by unauthorized persons.

(xiv) Limiting the inclusion of critical information in contract and budget documents, presentations, press releases, and other publications to that which is essential to the performance of this requirement.

(xv) Use of protected databases and strong passwords and the protection of user identifications (User IDs).

(xvi) During test and evaluation events (as applicable to this requirement) practice OPSEC methodologies with respect to staging units, personnel, and materials out of the observation of unauthorized persons; desensitization; and the speed of execution of the event.

(4) Compromise

(a) The contractor shall notify the SME, FSO, and security office immediately of all known and suspected compromises of critical information, classified information, or PII. If the SME cannot be reached, the contractor shall notify the contracting officer (or the command duty officer if after normal working hours).

12) TRAVEL

a) No travel or subsistence costs will be reimbursed for work performed within a 50-mile radius of the place of performance where services are being provided. Contractor is not expected to travel and all work will be performed on-site IAW paragraph 3.

13) NON-REIMBURSABLE COSTS

a) Any costs relating to relocation and household goods shipment expenses for contractor employees and dependents of contractor employees.

14) GOVERNMENT FURNISHED PROPERTY (GFP)/INFORMATION (GFI)

a) GFP is limited, but shall be inventoried and managed per Government requirements.

b) Access to NMCI will be made available at Government locations. The Government shall furnish designated contractor personnel with appropriate access to the appropriate USN unclassified/classified systems.

c) GFI shall be provided as required.

d) Equipment and Material.

i) Equipment and Material provided when working at a Government facility. The Government will provide administrative support hardware and software to contractor personnel located at the Government sites. This includes the workspace, workstations (desk, chair and personal computer) and local area network (LAN) computer connections necessary to access and use the administrative network used by the Government in the accomplishment of the Contractor-assigned tasks. These networks are for administrative and operations support by the Government and Contractor personnel. The Government will provide access to operations and tactical systems, analytic hardware and software required to support the specific missions. The Government will provide utilities, heating and air conditioning, telephone service, office supplies for use during contract performance.

e) Common Access Cards (CAC)

i) The Contractor employee, fulfilling this contract must obtain a DoD CAC. The CAC is a multi- functional “smart” card. It is the official DoD identification card for military, civil service and Contractor personnel. It is also the DoD Geneva Convention for all military, civil service and Contractors accompanying military personnel in hostile areas. It is used to grant access to DoD installations and some buildings. It is also used to access DoD networks and secure websites. The COR will connect the contractor personnel with the Trusted Agent (TA). The employee will submit an application to the TA, who will review the application, verify, reject and/or approve. If rejected, the system notifies the Contractor and records the rejection. If approved, the system will update Defense Enrollment Eligibility Reporting System (DEERS) with the Contractor information and direct the Contractor, by e-mail to proceed to a military facility/installation that has a Real-time Automated Personnel Identification System (RAPIDS) workstation for CAC issuance.

ii) Contractor personnel shall be required to wear a Contractor identification badge and government supplied badge and/or CAC at all times while on Government property. The Contractor shall take appropriate precautions to prevent security violations, ensure possible compromises are reported in a timely manner, and promote a high level of security awareness among personnel assigned to the contract.

iii) The primary place of performance shall be on-site at the location listed, which dictates that all personnel performing on-site must possess U.S. Citizenship and an active DoD clearance at the Secret Level and may be subject to a Government Security Investigations and must meet eligibility for access to classified information. The positions require the proposed personnel to be trained and certified to DoD requirements in order to perform the duties.

iv) The contractor shall abide by established processes and procedures for the issuance and collection of government furnished CACs for all contractor personnel when there is a hire, resignation or termination. All CACs contain personally identifiable information (PII) that shall be controlled in accordance with government directives. Upon termination or resignation, all CACs are to be turned in immediately to the contractor's respective government appointed Technical Assistant reporting to the COR. The cards shall then be returned to the issuing Trusted Agent for revocation and proper disposal.

v) Any unauthorized possession of an official identification card, (i.e. CAC) can be prosecuted criminally under section 701 of title 18, United States Code (U.S.C) that prohibits photographing or otherwise reproducing or possessing DoD identification cards in an unauthorized manner, under penalty of fine, imprisonment or both. The Contractor shall have procedures in place to ensure the retrieval and return of the government furnished equipment (CACs) from contractor personnel who are no longer supporting the contract.

vi) The CAC is the property of the U.S. Government and shall not be retained by the cardholder upon expiration, replacement or when the DoD affiliation of the contracted personnel has been terminated.

vii) Regardless of the place of performance all products and deliverables generated at Government expense become the property of the Government.

15) WORKING ENVIRONMENT

a) The Contractor shall perform all duties in a professional manner, as part of the team that promotes a cooperative working environment. The Contractor shall be responsible for establishing and maintaining a favorable relationship with end users and other customer team members to enhance the customer service reputation.

b) Contractor Identification

i) Meetings. Contractor personnel shall identify themselves as and/or be introduced as “contractor personnel” and display distinguishing badges or other visible identification for meetings with Government personnel.

ii) COR Meetings. The Contractor shall be expected to meet with the COR/ACOR to review the status of the services on a monthly basis (via conference call or in person). Other relevant individuals and/or key stakeholders may also be invited to the meeting as deemed appropriate.

iii) Written Correspondence. Contractor personnel shall identify themselves as contractor personnel in all formal and informal written correspondence with Government personnel.

iv) Telephone Correspondence. Contractor personnel shall identify themselves as contractor personnel during the initial greeting when participating (initiating or receiving) in telephone conversations with Government personnel.

v) Flag and Senior Level Government Official Meetings. If a flag and/or senior level Government official meeting with the corporate contract program manager or any company official is required/requested for feedback or status on contractor performance, the request shall be submitted to the COR/ACOR for the coordination of the meeting. Additionally, the COR/ACOR and/or their FFAECC Government representative shall attend the meeting. The Contractor shall not request any meeting directly with any flag and/or senior level Government official. All contractor meeting requests shall be submitted to the COR/ACOR for their further action.

16) DELIVERABLES

a) Monthly Status Report (MSR)

i) The Contractor will provide a monthly progress, status and management report consistent with the invoice period by the 5th business day of each month to the COR. At a minimum the reports shall include the following information:

(1) Activities of the past month. A summary of the action taken and progress made on outstanding tasks for the past month, including progress updates on projects, and a summary of accomplishments and challenges.

(2) Activities of the next month. A review of the work planned for the next month to meet task requirements, including action items and recommended next steps.

(3) Quality of work assessment, including conformance to requirements and identification of defects or deficiencies.

(4) Lessons learned and recommendations for improvement.

b) Quality Control Plan (QCP)

i) The Contractor shall provide their QCP to the COR no later than 10 business days after the contract period of performance start date. The Contractors QCP shall demonstrate their approach to delivering and maintaining an effective quality control (QC) program that ensures services are performed in accordance with the PWS and its requisite attachments and references. The proposed QCP will be reviewed by the COR and either accepted or provided back to the Contractor with questions/corrections/comments, etc., no later than five (5) business days following receipt of the QCP. The Contractor shall provide the revised QCP back to the COR addressing all areas of the CORs concern no later than five (5) business days following receipt from the COR. Once the QCP has been accepted, the COR will notify the Contractor of the acceptance of the deliverable. At a minimum, the Contractor’s QCP shall address:

(1) Procedures for sustainment of proficiency and resolution of identified capability deficiencies.

(2) Procedures to be implemented to ensure successful completion of tasks identified within the

PWS.

(3) Procedures to be implemented to ensure contractual requirements and deliverables are met and are provided in a timely manner.

(4) Procedures to be implemented to ensure that tasks are completed in a cost efficient manner.

(5) Procedures to be implemented to ensure that the Contractor’s work force, level of effort and labor mix, is effectively managed to ensure that tasks are completed in an efficient and effective manner.

(6) Procedures to be implemented to ensure the tracking of labor hours expended in the correction or replacement of work that has not met contract requirements.

(7) Procedures to be implemented to ensure lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

(8) After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s acceptance, in writing, of any proposed change to its QC system.

c) Product deliverables shall be submitted in hard copy and fully editable soft copy (in the applicable Microsoft Word/Excel/PowerPoint/Publisher/etc. format) on the appropriate network (e.g. classified or unclassified systems). Deliverables are subject to review and, if warranted, may be returned to the contractor for revision due to content inaccuracies and/or clerical errors. The term “executive-level” product is defined as follows:

d) Congressional Requests for Information (RFI) Responses: Written responses to Congressional RFIs, ensuring message consistency, accuracy, and understandability.

e) Executive-Level Information Papers: Analytical papers on major legislation of interest to USFF, enabling senior leadership to make better-informed decisions.

f) Congressional Strategic Engagement Plan: A comprehensive plan outlining USFF's strategy for engaging with Congress.

g) Database of Key Congressional Staffers: A current, accurate, and complete database in Microsoft Excel, enabling identification of individuals for future engagement opportunities.

h) Strategic Communications Documents: Documents (e.g., briefs, talking points, fact sheets) for key Fleet initiatives, ensuring message consistency, accuracy, and understandability for different Congressional audiences.

i) Executive-Level Preparatory Materials: Materials (e.g., briefs, talking points, presentations) to support senior leadership during Congressional visits.

j) Metrics and Analysis Reports: Reports analyzing the effectiveness of USFF Congressional engagements and strategic engagement plan.

k) Executive-level Briefs/Templates: 4-star/executive-level briefs/templates for communicating the Commander's vision and guidance.

l) Executive-level Graphs/Charts: Graphs/charts supporting USFF's strategic planning and communication efforts.

m) Commander's Vision and Guidance (V&G) Statements: Co-developed statements outlining the Commander's vision and methodology for achieving it.

n) Strategic Plans and Communications: Strategic plans and communications documents, formally reviewed and updated annually or as required.

o) Outreach and Awareness Documents: Documents (e.g., executive talking points, newsletters, fact sheets) to promote awareness of USFF and Fleet mission, produced and updated quarterly or as necessary.

p) Technical Briefings: Briefings on ongoing requirements.

q) External Stakeholder Briefs: Briefings for external stakeholders.

r) Proceedings Documents: Documents (e.g., meeting minutes, action items) from conferences, meetings, and other events.

s) Executive Talking Points: Talking points for senior leadership, developed and updated as necessary.

t) Comprehensive Assessment Reports: Reports assessing the command's mission accomplishment, developed using effective data gathering techniques and analysis.

u) Key Issues Playbook (KIP): An annual or as-required playbook supporting Flag-level events, assessed on a predetermined periodicity.

v) Decision Support Documents: Documents (e.g., analysis reports, recommendations) supporting senior leadership decision-making.

w) Conference/Meeting Reference Materials: Materials (e.g., presentations, handouts) supporting conferences, meetings, and other events.

17) SERVICE CONTRACTOR REPORTING

Service Contract Reporting (SCR) requirements apply to this contract. The contractor shall report required SCR data fields using the SCR section of the System for Award Management (SAM) at following web address:

https://sam.gov/SAM/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://sam.gov/SAM/.

18) SECURITY REQUIREMENTS

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES,

SENSITIVE INFORMATION, IT SYSTEMS OR PROTECTED HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy command under this contract is required to obtain a DoD CAC. Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Definition. As used in this clause - Military installation means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department, or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command's Security Manager (CSM) upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

Training. Contractor employees who require routine physical access to a Federally controlled facility or military installation shall complete “Level I Antiterrorism Awareness Training” prior to gaining access to a facility and annually thereafter in accordance with DoDI O-2000.16 Vol. 1. In accordance with Department of Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I Antiterrorism Awareness Training shall be completed by:

1. Completion of “Level I Antiterrorism Awareness Training” available at https://jkodirect.jten.mil/pdf/atl1/launch.html; or

2. Under the instruction of a qualified Level I Antiterrorism Awareness instructor; or

3. By providing a training certificate for “Level I Antiterrorism Awareness Training” training showing completion within the last calendar year.

The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, prior to being granted access to a Federally controlled facility or military installation.

Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (d), in subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to a Federally-controlled facility or military installation.

OPERATION SECURITY (OPSEC)

It is DoD policy according to DoD Directive 5205.02E, “DoD Operations Security (OPSEC) Program,” June 20, 2012, as amended to establish and maintain OPSEC programs to ensure national security-related missions and functions are protected.

Training: Contractor employees shall comply with all DoD OPSEC requirements and complete “OPSEC Awareness for Military Members, DoD Employees and Contractor” training within 30 days of onboarding the contract and annual refresher training thereafter. Training shall be completed through a DoD sponsored and certified computer or web-based learning instruction available at https://securityawareness.usalearning.gov/opsec/index.htm.

The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after training is completed by all employees and subcontractor personnel.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance as of the performance start date.

Definition of "productive":

a. OF-306 signed by contractor employee

b. FD-258 Fingerprint Card (Contingent upon availability of electronic fingerprinting submission)

c. Completed Electronic Investigation (e-QIP)

d. All contractor employees with need for a Common Access Card (CAC) must have an active Defense

Information System for Security (DISS) profile.

e. Common Access Card (CAC)

f. DISS Visit Request submitted (Contingent upon classification of work being performed, Confidential, Secret, Top Secret).

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning

(ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEM

In accordance with DON CIO Memorandum (IT LEVEL DESIGNATION ON DD FORM 2875 SYSTEM AUTHORIZATION ACCESS REQUEST) 08 September 2020, contractor employees who require access to Department of the Navy (DoN) or DoD networks are categorized as Privileged, Enhanced, or Authorized users.

All…