Performance Work Statement.pdf

PWS PCP FCRHC SEPT 2017

Performance Work Statement (PWS) for Nonpersonal Services

Four Corners Regional Health Center

Optometrist Services

Table of Contents Section Page

1.0 General 1

2.0 Definitions 3-5

3.0 Government Furnished Information, Property, & Services 6

4.0 Contractor Furnished Property 7

5.0 Performance-Based Requirements 8-9

6.0 Contractor Qualification Requirements 10

7.0 Federal Tort Claims Act 11

8.0 Challenges to Conflicts 11

9.0 52.249-12 Termination (Personal Services) (Apr 1984) 11

10.0 Performance-based Matrix 12

11.0 List of Attachments and Exhibits 13

Performance Work Statement (PWS) for Nonpersonal Services

Four Corners Regional Health Center

OPTOMETRIST SERVICES

1.0 General: This performance work statement describes the requirements for nonpersonal services for an optometrist to support the mission of the Indian Health Service (IHS) at Four Corners Regional Health Center (FCRHC), Shiprock Service Unit, Navajo Indian Health Service

1.1 Background: IHS is an agency within the U.S. Department of Health and Human Services and is responsible for providing federal health services to American Indians and Alaska Natives. The provision of health services to members of federally recognized tribes grew out of the special government to government relationship between the federal government and Indian tribes. The IHS is the principal federal health care provider and health advocate for the Indian people. The goal is to assure that comprehensive, culturally acceptable personal and public health services are available and accessible to American Indians and Alaska Natives. The IHS currently provides health services to approximately

1.5 million American Indians and Alaska Natives who belong to more than 557 federally recognized tribes in 34 states.

1.1.1 Navajo Area Indian Health Service (NAIHS) administers health centers and hospitals providing health care to approximately 201,583 members of the Navajo Nation. The Navajo Nation is the largest Indian tribe in the United States and has the largest reservation, which encompasses more than 25,516 square miles in northern Arizona, western New Mexico, and southern Utah, with three satellite communities in central New Mexico. The NAIHS is the primary provider of inpatient, ambulatory care, preventive and community health, and environmental health services for members of the Navajo Nation and the San Juan Southern Paiute Tribe.

1.2 Scope: The Contractor shall provide outpatient, licensed, optometry services in accordance with section 5.0, performance-based requirements.

1.2.1 Duties and responsibilities shall encompass outpatient optometry services to IHS patients.

1.2.2 Place of Performance: Professional optometry services are to be performed in the Optometry Department of the Four Corners Regional Health Center/Shiprock Service Unit/Navajo Area Indian Health Service (NAIHS), located in Red Mesa, AZ.

1.2.3 Period of Performance: Will be flexible to allow for short term (minimum 4 weeks), long term (1-year to 3-year) up to the end of the calendar year and, where feasible, include intermittent support to meet unplanned needs that develop on a frequent basis. In some cases, an extension may be granted for up to 3 months.

1.3 Applicable Documents: Please see the web link listed unless document is listed as an attachment.

1.3.1 The Joint Commission

http://www.jointcommission.org/

1.3.2 Centers for Medicare and Medicaid Services (CMS) Standards http://www.cms.hhs.gov/

1.3.3 Accreditation Association for Ambulatory Health Care (AAAHC) http://www.aaahc.org

1.3.4 Section 231 of Public Law 101-647, the Crime Control Act of 1990.

http://www.policyalmanac.org/crime/archive/crs_federal_crime_policy.shtml

1.3.5 Section 4087 of Public Law 101-630, the Indian Child and Family Violence Act.

http://www.nicwa.org/policy/law/protection/index.asp

1.3.6 Health Insurance Portability and Accountability Act (HIPAA) of 1996.

http://www.cms.hhs.gov/HIPAAGenInfo/Downloads/HIPAALaw.pdf

1.3.7 Privacy Act of 1974.

http://www.usdoj.gov/oip/privstat.htm

1.3.8 IHS Service Unit and Health Center Policies, Procedures and Protocols.

(See section 11.0 for a list of attachments and exhibits)

1.3.9 Computer Security Act of 1987

http://csrc.nist.gov/groups/SMA/ispab/documents/csa_87.txt

1.3.10 Federal Code of Conduct http://www.ihs.gov

1.3.11 IHS General Directives http://www.ihs.gov/adminmggrresouces

1.3.12 IHS Computer Security Directives http://www.ihs.gov/adminmggresources

2.0 Definitions

http://www.jointcommission.org/ http://www.cms.hhs.gov/ http://www.aaahc.org/ http://www.policyalmanac.org/crime/archive/crs_federal_crime_policy.shtml http://www.nicwa.org/policy/law/protection/index.asp http://www.usdoj.gov/oip/privstat.htm http://csrc.nist.gov/groups/SMA/ispab/documents/csa_87.txt http://www.ihs.gov/

2.1 Acceptance: Constitutes acknowledgement that the supplies or services conform to the applicable contract quality and quantity requirements, except as provided in FAR subpart 46.5 and subject to other terms and conditions of the contract.

2.2 Approval: Acknowledgment by the designated Government official that submittals, deliverables, or administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) conform to the contractual requirements. Government approval does not relieve the Contractor from responsibility for compliance with contract requirements.

2.3 Area: A defined geographical region for Indian Health Service administrative purposes. Each Area Office may administer several Service Units.

2.4 Code of Ethics: The Code of Ethics for Optometrists approved by the American Optometric Association.

2.5 Contracting Officer (CO): A Government employee with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.6 Contractor: The individual awarded a legal binding contract to provide supplies and services.

2.7 Contracting Officer’s Representative (COR) or Project Officer (PO): A federal employee who assists the ordering/issuing activity contracting officer in the administration of task orders issued under this contract. The COR is primarily responsible for the technical assistance and day-to-day program management of the ordering activity’s task orders. Ordering activities may have different designators for this employee (e.g. GTR – Government Technical Representative, COTR– Contracting Officer’s Technical Representative, or PO - Project Officer).

2.8 Cooperative Attitude: Behavior that is positive and displays a willingness to perform assigned patient care tasks and to be a team player.

2.9 Cultural Awareness: Realization and respect for American Indian and Alaska Native practices.

2.10 Customer: Patients, staff and visitors of an IHS service unit and health center.

2.11 Customer Evaluation/Input: Written comments made to the Contracting Officer regarding the Contractors performance. This is one of the criteria used to evaluate the Contractor’s performance.

2.12 Dependability: Qualities of being trusted and being able to repeat the same task to yield the same result.

2.13 Federal Acquisition Regulation (FAR): The FAR is the primary regulation for use by all Federal Executive agencies in their acquisition of supplies and services with appropriated funds.

2.14 Government Vehicle: An IHS owned motor vehicle or a vehicle leased by IHS through agreements with the General Services Administration (GSA) or through commercial rental agreements.

2.15 Health Center: A facility physically separated from a hospital, with a full range of ambulatory services including at least primary care providers, nursing, laboratory, and x-ray which are available at least 40 hours a week for outpatient care.

2.16 Nonpersonal Services Contract: a contract under which the personnel rendering the services are not subject, either by the contact’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees, as defined in FAR 37.401.

2.17 Ordering Activity: An authorized user of IHS that may issue a task order to obtain required services under this contract.

2.18 Ordering Activity Contracting Officer: A Government employee of IHS authorized and warranted to issue task orders and to make subsequent task order modification(s) under this contract. The Ordering Activity CO has the authority to make initial determinations on all matters of dispute regarding task orders.

2.19 Orientation: An activity designed to provide basic familiarization of the facility and transition the Contractor into the IHS Service Unit and/or Health Center and the optometry clinic where the services will be provided.

2.20 Past Performance Information: Relevant information regarding a contractor’s actions under previously awarded contracts. This includes the contractor’s record of conformance to specifications and to standards of good workmanship; the contractor’s record of containing and forecasting costs on any previously performed cost reimbursable contracts; the contractor’s adherence to contract schedules, including the administrative aspects of performance; the contractor’s history for reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor’s business-like concern for the interest of the customer.

2.21 Patient Outcome: End result of outpatient optometry care.

2.22 Performance based Matrix: Lists the services to be monitored and the standards to be applied.

2.23 Personal Protective Equipment (PPE): The equipment used to protect medical personnel from exposure to biological, chemical, and radioactive hazards.

2.24 Service Unit: The local administrative unit of IHS.

2.25 Standards of Practice and Standards of Care: Authoritative statements by which the medical profession describes the responsibilities for which its practitioners are accountable. The standards provide direction for professional medical practice and a framework for the evaluation of practice.

The standards of professional medical practice may pertain to general or specialty practice.

2.26 Supervisor. Government employee authorized to provide verbal and written performance direction to the Contractor that the Contractor must follow without exception.

2.27 Task Order: An order issued in accordance with the terms of the contract that details an ordering activity’s specific requirements. An ordering activities written order to obtain services, at a minimum will include the following where applicable: description of services, skill categories, hours, price, period of performance, contract number, and the ordering activities task order number.

2.28 Tour of Duty: The time of day the optometrist is scheduled to perform outpatient and/or inpatient duties; also considered the shift of the day, the time can vary according to the needs in outpatient and inpatient, e.g. 12 hours Tour of Duty, 8 hours Tour of Duty, 10 hours Tour of Duty.

2.29 Valid Patient Complaint: Justifiable accusation made by a patient and supported by investigation.

2.30 Verifiable Emergency: An unexpected/unplanned absence by the contractor requiring valid documentation to confirm the occurrence.

3.0 Government Furnished Information, Property and Services

3.1 Information: Government unique information related to this requirement, which is necessary for Contractor performance, will be made available to the Contractor. The Contracting Officer or designee will be the point of contact for identification of any required information to be supplied by the Government.

3.2 Joint Use by the Government and the Contractor: Except for the property and service listed in 3.3 and 4.0, the Government will provide, for joint use by the Government and the Contractor, all necessary equipment, supplies, and clinic space to perform the services under this contract.

3.2.1 Government Vehicle: If required by the position, authorization shall be in accordance with IHS Chapter 12, Section 13 Motor Vehicle Management.

3.3 Contractor Exclusive Use:

3.3.1 Personal Protective Equipment (PPE). The Government shall furnish the Contractor with appropriate PPE other than specified in paragraph 4 of the contract. The Government will be responsible for any repair, cleaning, and inventory required for the PPE. This does not include any type of uniform or laboratory coat.

3.3.2 The Government will provide facility specific contractor identification badges for each contractor. A minimum fee of $10.00 will be charged for lost or destroyed badges.

3.4 Training: Facility specific orientation/training necessary for the Contractor to perform the required duties, e.g., IHS information technology (IT) systems and operational procedures.

Training will be provided ONLY if the subject matter is necessary to improve or enhance the quality of clinical service or includes mandates made by the IHS Service Units/Health Centers while the provider is working under this contract. Training will not be provided for the purpose of continuing education, career development or individual development.

3.5 Inspection: all primary care services shall be inspected, reviewed and monitored by the Primary Care Clinic Supervisor or her designee for this contract.

3.5.1 Contracting Officer Representative (COR): Is primarily responsible for monitoring the Technical progress including surveillance and assessment of performance for this order.

4.0 Contractor Furnished Property

4.1 Except for the property specified in paragraph 3 as government furnished, the Contractor shall provide all uniforms and other personal medical instruments subject to the following:

4.1.1 Uniforms and Lab Coats: Uniforms and Lab Coats shall conform to the requirements of the Indian Health Service Manual, Part 3 Chapter 4 and meet the approval of the Clinical Director at each IHS facility.

4.1.2 Other personal medical instruments: “Other personal medical instruments” are defined as Contractor owned items may include but not limited to ophthalmoscopes, hand held condensing lenses as appropriate to the work unit. The Contractor shall not use unsafe equipment or supplies at any time during performance of this contract. All Contractor furnished equipment and supplies shall be subject to inspection by the Government and must be approved by the COR prior to use by the Contractor. The Government reserves the right to prohibit the use of any materials, supplies, or equipment.

5.0 Performance-Based Requirements. The Contractor shall provide outpatient Optometry services in the delivery of patient care to the Indian Health Service. Specific tasks include the following:

5.1 Licensed Optometrist Duties

5.1.1 The Contractor shall perform outpatient evaluations, consults, and primary eye care duties and manage patient’s needs as described in the (PD), identified by the Service Unit and as directed by Supervisor.

5.1.2 The Contractor shall perform in accordance with the competency standards listed in the Shiprock Service Unit (SRSU) Medical Staff By-Laws.

5.1.3 The Contractor shall provide professional optometry direct patient care services as follows:

A. Work under the general technical guidance of the FCRHC Chief Medical Officer (or his designee) and the Chief of Optometry.

B. Contractor optometry staff members shall be subject to Medical Staff Ongoing

Professional Practice Evaluation and Focused Provider Performance Evaluation as specified in the Shiprock Service Unit Policy & Procedure, Focused Provider Performance & Ongoing Professional Practice Evaluation.

C. Contractor shall provide direct care to patients within the scope of the

Contractor’s licensure and clinical privileges.

D. Within the scope of the Contractor’s licensure and clinical privileges, services include: patient evaluation, diagnostic testing, clinical management, diagnostic and therapeutic procedures, pharmacotherapy and consultation with/referral to appropriate specialty services, as needed.

E. Contractor shall serve as a consultant to physicians, nurses, and other staff as well as other community agencies and service providers, as needed.

F. Contractor shall: complete appropriate medical records for all patients seen to document pertinent clinical data necessary to provide comprehensive eye care;

complete clinical reports and correspondence concerning patients under his/her care to physicians, hospitals, and other individuals and facilities in a timely fashion. Clinical data reports for the records of each patient shall be maintained in compliance with JCAHO standards.

G. The contractor shall provide direct patient care services and appropriate, timely medical services under the terms of this contract in accordance with the standards of care established by recognized medical care organizations and in accordance with policies and procedures of Service Unit’s Medical Staff Bylaws, Rules and Regulations, including attendance at department and staff meetings.

H. The contractor shall complete the electronic character investigation forms on-line as required by Public Law 101-360, the Indian Health Child Protection and Family Violence Prevention Act prior to performance contract by utilizing the US Office of Personnel Management (OPM), Electronic Questionnaire for Investigation Processing (eQIP) system.

I. The contractor shall follow all appropriate federal and locally required

Information Technology security requirements and will be operating under HIPAA and Privacy Act regulations.

J. Contractor will be subject to peer review per Joint Commission standards.

K. Contractor will submit invoices as required for payment of services rendered and hours worked. Contractor shall submit an original invoice. Invoice shall be certified by Contractor that serves have been provided and attach daily sign in/sign out sheets that verify the hours worked. Invoices will also include certification statement of services received, which are to be signed by the Project Officer or Alternate.

L. Safety management reporting requirements will be in accordance with the

Service Unit Safety Measure Policy.

M. Contractor shall be responsible for all applicable Federal, State, and Local Taxes, Meals, Travel/Transportation. Government quarters are available at prevailing rental rates plus utilities, as applicable, if government quarters are utilized. The contractor shall be responsible and liable for the proper care of government owned or leased property furnished in occupied quarters.

5.2 Work Schedule:

5.2.1 The FCRHC department supervisor shall determine the contractor’s specific tour of duty so as to meet the needs of the clinic/facility. Specifically:

A. the Contractor shall not work more than 80 hours in each two-week pay period

B. the Contractor may be scheduled on any weekday, Monday through Friday, except for Federal holidays when the facility is closed.

C. the Contractor will have no weekend, after-hours on-call or call-back responsibilities

D. the Contractor shall not work more than 10 hours in a single day

E. the Contractor’s tour of duty shall include an unpaid lunch period not to exceed one hour in length.

F. all hours worked will be paid at the same negotiated hourly rate

G. by mutual agreement, the department Supervisor may schedule the Contractor for less than 8 hours of work on a given day

5.2.2 The Contractor shall obtain approval of the department Supervisor or designee prior to any anticipated absence from or unavailability for scheduled work. Except for illness/injury and verifiable emergencies, the contractor shall request approval for absence at least fifteen (15) days in advance of the desired absence.

5.2.3 Approval of absence may be contingent upon availability of a qualified replacement.

5.3 Conduct: The Contractor shall meet standards as listed in the Federal Code of Conduct.

5.3.1 The contractor shall be subject to character investigation as required by Public Law 101-360, the Indian Health Child Protection and Family Violence Prevention Act prior to performance of a contract by utilizing the US Office of Personnel Management (OPM), Electronic Questionnaire for Investigation Processing (eQIP) system and this shall include all fingerprinting procedures and clearances. The contractor shall provide all requested information necessary to perform Level I and Level II background checks.

The contractor shall comply with the requirement to obtain security investigations. The contractor shall work with the I.H.S. to ensure that the pre-employment screening process includes the appropriate investigation questionnaires and forms to be completed. All completed forms will be reviewed by the contractor and forwarded to the government personnel. The contractor will be immediately removed from the position if at any time the investigation receives unfavorable adjudication, or, if other unfavorable information that would affect the investigation becomes known.

5.4 Performance Evaluation:

5.4.1 The Contractor’s performance will be evaluated in accordance with the standards set forth in the contract and Performance-based Matrix of section 10.0.

5.4.2 Substantiated reports written by any customer dealing with patient safety, infection control, or other procedure that adversely affects patient outcome constitutes a breach of contract.

5.5 Identification of Contractor:

5.5.1 The Contractor shall wear a government issued contractor identification badge during performance of duty.

5.6 Management of Medical Information: The Contractor shall manage all patient information in accordance with HIPAA standards, Privacy Act, and IHS Service Unit and/or Health Center specific policies and protocols.

5.6.1 Medical Records and Other Required Documentation: 100% percent of all medical records and other required documentation meets established IHS Medical Facility, Joint Commision, and CMS standards to include, but are not limited to, timeliness, legibility, accuracy, content, date, time, signature and designated profession. (Note: payment will be withheld for inaccurate or incomplete medical records per paragraph 10.0 of this performance work statement.)

5.6.2 The Contractor shall ensure adherence to DHHS IT system security policies and procedures. The IT policies and procedures will be made available to the Contractor.

5.6.3 The Contractor shall immediately report to the Contracting Officer or COR any information or circumstances that may violate any statute, policy, or procedure.

5.7 IHS Information Technology Systems:

5.7.1 In performance of this contract, the Contractor shall adapt to and successfully utilize IHS information technology systems that are deemed by the Supervisor as necessary for acceptable contractor performance.

5.7.2 The Contractor shall ensure that IHS information technology system security policies and procedures are adhered to. The IT policies and procedures will be made available to the Contractor at each IHS facility.

6.0 Contractor Qualification Requirements: The Contractor must meet the following qualifications and retain this status thoughout the term of the contract.

6.1 Residency Training, Board Certfication, Experience.

A. the Contractor must hold a valid license to practice optometry or ophthalmology. The license must include diagnosis and treatment of glaucoma.

B. the Contractor must have passed all parts of the National Board of Examiners in

Optometry (NBEO) exams, or hold current board certification in ophthalmology.

C. the Contractor must have a minimum of 12 months experience providing direct clinical care in the preceding two years.

6.2 Medical License. The Contractor must possess a current, valid, unrestricted optometry or ophthalmology license from any state, the District of Columbia, the Commonwealth of

Puerto Rico, or a Territory of the United States, throughout the term of this contract.

Candidates with a history of suspension or loss of license will not be considered.

6.3 Credentialing and Privileging. The Contractor must meet the qualifications and credentialing standards necessary for the granting of medical staff membership and clinical privileges.

6.4 Basic Life Support Certification. The contractor shall have current Basic Life Support (BLS) provider certifications prior to commencing work at the facility

6.5 Motor Vehicle Operator’s License. If required by the position, the Contractor shall possess a valid state driver’s license throughout the term of this contract.

6.6 Health Requirements/Conditions of Employment:

6.6.1 Medical Evaluation. The Contractor shall provide a fitness for duty certificate issued by a licensed physician to perform the proposed job without significant risk to personal health or the health and safety of others.

6.6.2 Immunization. The Contractor shall also provide documentation of current immunization for MMR (Measles, Mumps and Rubella, Diphtheria, and Tetanus), DT booster, PPD status or as required by NAIHS immunization policy.

6.7 Language Requirements and Cultural Awareness. The Contractor shall read, understand, speak, and write English to effectively communicate with patients and other health care workers, and shall be respectful of the local, American Indian and Alaska Native culture.

6.8 Information Technology Skills. The Contractor shall possess basic knowledge, skills, and abilities to use a computer.

6.9 Background Checks: As directed by the Contracting Officer, the Contractor shall provide all requested information necessary to perform Level I and Level II background checks. The Contractor shall comply with the requirement to obtain security investigations. The Contractor shall work with the IHS to ensure that the pre-employment screening process includes the appropriate investigation questionnaires and forms to be completed. All completed forms will be reviewed by the Contractor and forwarded to the Supervisor. The Contractor will be immediately removed from the position if at any time the investigation receives unfavorable adjudication, or, if other unfavorable information that would affect the investigation becomes known.

An Agreement to a Temporary Waiver of Character investigation form shall be signed and used pending completion of background investigation.

6.10 General Requirements:

6.10.1 Obtain at least three current letters of reference from other health care providers familiar with the candidate's clinical practice skills. If the contractor's has just completed a residency program, one of the letters shall be from the program director or service chief.

6.10.2 Contractor shall work directly with the Shiprock Service Unit Credentials Committee to attain approval of credentials and privileges.

6.10.3 Contractor will be subject to Medical Staff Ongoing Professional Practice.

Evaluation and Focused Provider Performance Evaluation as specified in the Shiprock Service Unit Policy & Procedures Evaluation & Ongoing Professional Practice Evaluation.

7.0 Federal Tort Claims Act (28 USC 1346 (B), 1946): According to the Indian Health Care Improvement Act Reauthorizations and Amendments (Section 194) Federal Torts Claim Act (FTCA) (28 U.S.C. 1346 (B), 1946) is extended to Indian Health Service (IHS) Nonpersonal Service Contractors if the health care practitioner is providing services in an IHS facility to IHS beneficiaries.

8.0 Challenges to Conflicts: For any inconsistency between supervisor directions, this Performance Work Statement, attachments and exhibits, the following order of precedence will apply:

(a) First Priority: Supervisor’s directions

(b) Second Priority: Position Description (attached)

(c) Third Priority: Performance Work Statement Exhibits

(d) Fourth Priority: Performance Work Statement Narrative

9.0 52.249-12 Termination (Personal Services) (Apr 1984): The Government may terminate this contract at any time upon at least 15 days’ written notice by the Contracting Officer to the Contractor. The Contractor, with the written consent of the Contracting Officer, may terminate this contract upon at least 15 days’ written notice to the Contracting Officer.

9.1 Any Contractor employee demonstrating impaired judgment shall not be allowed to continue working on the contract. The Government reserves the right to remove from the facility any Contractor employee who in the judgment of a licensed healthcare practitioner is impaired.

10.0 Performance – Based Matrix

Performance-based Task Indicator Standard Quality Assurance Incentives

State the end results or outputs that you, the customer will formally accept or reject.

For the requirement, state the feature(s) of end result that will be surveilled.

For each “indicator,” state a performance level that, when met, means the task has been performed satisfactorily.

This Standard describes “What Success Looks Like.”

For each “Standard”, state the method used to check performance (i.e. random sampling, 100% inspection, periodic inspection, customer complaints).

List Positive and Negative Incentives. Address method of linking payment to quality of service.

Contractor shall provide outpatient clinical services in the delivery of patient care to the Navajo Area Indian Health Service.

Competency

Compliance

Patient Outcomes

Professionalism

Credentialing

Documentation

Service Quality

Perform 100% required tasks at 100% of the required competencies (refer to 11.0)

100% compliance with IHS Service Units and/or Health Centers published Policies;

Procedures; Standards of Care; and hospital and Laboratory Protocols.

No reports of breached patient safety, infection control, and other procedures that might adversely affect patient outcome.

Performance characterized by continual cultural awareness and focus on customer service. 100 % adherence to the Code of Ethics and Federal Code of Conduct.

Uninterrupted credentialing as defined in

6.0 to 6.8 for period of contract.

100% of all medical records and other required documentation meets established IHS Medical Facility, Joint Commision, and CMS standards to include, but are not limited to, timeliness, legibility, accuracy, content, date, time, signature and designated profession.

Satisfaction with quality of service is evidenced by valid customer inputs.

Surveillance systems will include periodic inspections and customer complaints.

Payment of contract price for satisfactory service.

No payment for incomplete work.

Contractor performance will be evaluated using the Contractor Performance Assessment Report (CPAR).

The evaluation will be considered when future IHS contract selections are made.

CPARS evaluation will be forwarded to the GSA/FSS Contracting Officer.

11.0 List of Attachments and Exhibits. To be provided by the Contracting Officer upon request.

11.1 Attachments

Position Description (Service Unit specific)

11.2 Written Competency Assessments

a. Confidentiality/HIPAA/Patient’s Rights

b. EMTALA Compliance Exam, 2004

11.2.1 Standard Emergency Codes

11.2.2 Confidentiality: Legal and Ethical Concerns in Healthcare

11.2.3 An Introduction to the Navajo Culture

11.2.4 Verbal and Telephone Orders

11.2.5 Pain Management

11.2.6 Focus Charting

11.2.7 Medical Staff By Laws