Performance Work Statement.pdf

Contract #FA466125Q0024

PERFORMANCE WORK STATEMENT

FOR

PREVENTIVE & EMERGENCY MAINTENANCE SERVICES

OF THE

7 SFS Pelco Camera System

DYESS AFB, TEXAS

Effective: 18 March 25

Approved By: Candelyn Carey 7 CONS QAPC

Preventative and Emergency Maintenance Support Services

Table of Contents

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General Scope

1.2 Background

1.3 Inherently Governmental Function

1.4 Period of Performance

1.5 Place of Performance

1.6 Specific Tasks

1.7 Historical Data

1.8 Minimum Qualifications

1.9 Deliverables

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Performance Evaluation

2.3 Government Quality Assurance

2.4 Performance Assessment

2.5 Quarterly Progress Meetings

2.6 Contracting Officers’ Representative

2.7 Quality Control

2.8 Contractor’s Performance

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY and SERVICES

3.1 Security Forces and Fire Protection

3.2 Telephone Service

3.3 Utilities

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel

4.3 Conservation of Utilities

4.4 Environmental Protection

4.5 Miscellaneous Paragraph

4.6 Security

5.0 SECTION V APPENDICES & EXHIBITS

APPENDIX 1 Definitions, Abbreviations, and Acronyms

APPENDIX 2 Equipment Camera Listing

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. This is a non-personnel services contract to provide Preventative and

Emergency Maintenance Support for 7th Security Forces Squadron Base Camera System. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the government.

1.1.1 Description of Services/Objectives. The contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventative and emergency maintenance as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property and services. The contractor shall perform to the standards in this PWS. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasking under the contract and PWS. The contractor shall be responsible for maintaining communication with the Contracting Officer (CO), Contract Administrator (CA), 7 SFS Contracting Officer Representative (COR) and to immediately notify both the CO/CA and the COR of any problems that would prevent timely performance of this service. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract.

1.2 Background Currently we do not have an active maintenance contract for our cameras.

Contractor shall ensure all cameras in the library have updated software plans and licensing for the camera system. 7 SFS Cameras have no current warranty.

1.3 Inherently Governmental Function. The contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.4 Period of Performance. This is a five-year contract with 1 base year and four option years.

1.5 Place of Performance. The contractor shall perform the services in the PWS at Dyess

Air Force Base, Texas 79607, where all Pelco Cameras are currently utilized on Dyess

AFB for 7 SFS to monitor. This would include Bldg.6122, which the camera server will be located, 7 SFS Bldg.7232 workstation, and Bldg. 5013, which is the primary BDOC workstation location. Building 5013 is a shared facility between the Fire Department and Security Forces. (Note: There are available parking spaces on the south side of the building for the contractor).

1.6 Specific Tasks. The following items shall be performed by trained personnel. The contractor shall provide all labor, services, tools, materials, equipment, transportation, supervision, and all requirements to provide preventive and emergency maintenance of items in 1.6.1 - 1.6.3

1.6.1 Software Service

Contractor will update to the most current software and licensing to our current Pelco Endura server and the 40 cameras that are in our library. This software and licensing shall be approved to meet Department of Defense standards. Will perform antivirus updates.

1.6.2 Preventative Maintenance

Contractor will perform annual server health checks. Checking for fragmented or damaged database of the video server. Archiving old data off the database and testing functionality of the server. The backup of the database will be provided to the COR. Check and re-seat cables and connectors as necessary. Contractor will check the UPS system and shall perform a self-test if applicable to the UPS batteries to ensure proper power is functional in case of a power outage. The annual preventative maintenance will include the following: Ensure the server will have the most up-to-date licensing and software plans that the system requires, cleaning of the hard drive, validate the system performance after Preventive Maintenance Inspection (PMI) has been completed and ensure all workstations are operational. Contractor will provide a completed maintenance report no later than 14 days after completion of each scheduled preventative maintenance service. The reports shall include description of all work performed, and any issues discovered after visit to installation. The base year of the multi-year contract will include a troubleshoot and diagnostic test of 9 offline cameras on Dyess AFB.

Appendix 2 will have a listing of cameras and equipment that we have in storage. For the locations below if contractor determines it is a camera issue, they will look into our storage inventory to see if a model can be installed at that respective location. A separate quote will be presented and 7 SFS will determine how to proceed with funding that separate quote before the contractor conducts the replacement.

1.6.2.1 1st camera offline is located at Arnold Gate Barries Model: IMM12018

1.6.2.2 2nd camera offline is at Arnold Gate PTZ Model: D6230

1.6.2.3 3rd camera offline is at Command Post NE Corner Model: IMM12027

1.6.2.4 4th camera offline is at Command Post SW Corner Model: IMM12018

1.6.2.5 5th camera offline is at Delaware Gate Fixed Model: 3.0W-H3-BO1-IR

1.6.2.6 6th camera offline is at Delaware Gate Thermal Model: Q8641-E

1.6.2.7 7th camera offline is at Tye Search Pit Model: IME229

1.6.2.8 8th camera offline is at the North Water Tower

1.6.2.9 9th camera offline is at the South Water Tower

1.6.3 Emergency Service

Contractor will be made available for emergency service calls 24-7/365. This entails if any camera goes offline that is related to the hardware only. They will assist the COR on troubleshooting over the phone. If problem persist and the situation is determined to require physical service, the contractor will communicate with the COR to arrange for the contractor to come troubleshoot and repair the issue at no additional cost to the government.

1.7 Historical Data - N/A

1.8 Minimum Qualifications: Contractor must have knowledgeable and experienced technicians who have done work on Pelco brand equipment to include cameras and servers. If possible, contractor will provide a description and or history of previous work done on Pelco brand name equipment.

1.8.1 All Work shall be in accordance with the manufacturer's requirements.

1.9 Deliverables – Contractor shall provide their own equipment that is needed in order to accomplish the PMI at no additional cost to the Government. Will provide inspection reports of what was conducted after each visit.

Page - 9 - of 20

SECTION II

2.0 Service Summary (SS)

2.1 General.

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2 Performance Evaluation.

Performance of a service shall be evaluated to determine whether it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports

(CARs), the Contracting Officer shall take appropriate measures according to inspection of services clause in the contract, i.e., FAR 52.246-4, 52.246-5, or 52.212-4(a).

SS# Performance Objective (PO) PWS

Para

Performance Threshold Method of

Surveillance

CPAR Rating

Criteria

1 The following items shall be performed by a contractor that have experienced technicians who have dealt with Pelco camera and server equipment. The contractor shall provide all labor, services, tools, materials, equipment, transportation, supervision, and all requirements to provide preventative and emergency maintenance of items mentioned in Para

1.6.1-1.6.3.

1.6.

inclusive

Excellent: 0 defects

Very Good: 1 defect

Satisfactory: 4 defects

Marginal: 5 defects

Unsatisfactory: More than 5 defects

Customer

Complaint;

100%

Inspection

Exceptional: 0 defects

Very Good: 1 defect

Satisfactory: 4

Marginal: 5

Unsatisfactory:

More than 5

2.3 Government Quality Assurance

2.3.1 Contractor will provide quality checking and assurance to fulfill mission capability.

2.4 Performance Assessment.

2.4.1 Periodic Surveillance. This method requires the 7 SFS COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

Page - 9 - of 20

2.4.2 Customer Complaints. 7 SFS will receive and investigate all complaints and shall be responsible for validating all complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with 7 SFS and the contractor. Validated customer complaints shall be corrected within 2 hours of notification. CO will validate corrective action.

2.4.3 Review of Audits. 7 SFS reviews result of the contractor’s accepted quality management system audits and related quality metrics after each visit.

2.5 Quarterly Progress Meetings. Progress meetings are not required, but the contractor shall be allowed two meetings (in person or via teams call) to be conducted per quarter to check the status of the camera system and go over any issues.

2.6 Contracting Officers’ Representative. 7 SFS Physical Security/S5P and 7 SFS Electronic

Security Systems/S5E will be the representatives of the CO and will participate in the administration of this contract. After award of the contract, the contractor will be provided a letter identifying the Physical Security and setting forth their duties and authorities. The Physical

Security NCOIC is not authorized to change any of the terms and conditions of the contract/task order.

2.7 Quality Control. In compliance with the applicable contract clauses FAR 52.246-4 “Inspection of Services (Fixed Price),” or FAR 52.212-4(a) Commercial Terms and Conditions Inspection/Acceptance, develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations and IAW best commercial practices.

2.8 Contractor’s Performance. The government assesses a contractor’s performance on an on- going basis, both positive and negative, and provides a record on a given contract during a specified period.

2.8.1 Contractor Performance Assessment Report (CPARS). Depending on the estimated value of the contract, formal assessment and reporting of contractor performance is documented using the CPARS system. The contractor will be provided a copy of their assessment 365 days from contract award. The contractor shall have 60 days to review and submit comments for the evaluation activity’s consideration before the assessment is made final. Past Performance assessment reports will be protected by all parties and treated by government personnel as “For Official Use Only/Source Selection Information in accordance with FAR 2.101 and 3.104”.

SECTION III

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Security Forces and Fire Protection. Phone number for Security Forces Squadron, 911 or commercial 325.696.2131; Fire Protection, 911.

3.2 Telephone Service. The government will provide local and DSN telephone services FOR

OFFICIAL USE ONLY use at no cost to the contractor. Commercial long-distance calls shall be at the contractor’s expense.

3.3 Utilities. The government will provide all electricity, water, and sewage at no additional cost to the contractor. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this PWS.

SECTION IV

4.0 GENERAL INFORMATION

4.1. Hours of Operation. The contractor shall perform the services required under this contract during the following hours: 0730 - 1630 Monday thru Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. On occasion, an employee will be required to work on weekends and Federal holidays. The government will notify the contractor within 24 hours of such occurrence.

4.1.1 Recognized Holidays. The Contractor is not required to perform routine services on Recognized

Holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day

Memorial Day

Juneteenth

Independence Day

Veteran’s Day

Thanksgiving Day

Christmas Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on

Sunday, it will be observed on the following Monday.

4.2 Contractor Personnel – N/A

4.2.1 Work Schedules, Leave, and Absences. Monthly schedules will be provided for the upcoming work month to the COR. Any changes in the schedule shall be coordinated between the Contract

Manager and the 7 SFS Physical Security/Electronic Security System NCOIC at (325)-696-1446/1281.

4.2.2. Personnel Roster. The contractor may be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

4.2.3. Use of Government Employees.

The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. In addition, the contractor shall not employ any person who is an employee of the Department of the Defense if such employment would be contrary to the policies contained in AFI 64-106, Chapter 1, Industrial Labor Relations Activities.

4.2.3.1 Employment of Spouses/Dependents. The contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

4.2.3.2. Off-duty Military Personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty.

The abrupt absence of these personnel could adversely affect the contractor's ability to perform.

However, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.2.3.3 Privately Owned Vehicles. Each contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.3. Conservation of Utilities. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

4.3.1. Safety

It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of and full compliance with OSHA requirements. Detailed information is available on the OSHA website at http://www.osha.gov. It is the contractor's sole responsibility for compliance with

OSHA, Public Law 91-596. The contractor shall comply with all federal, state, and local laws. Air http://www.osha.gov/

Force Instructions for the protection of their employees while working on an Air Force Installation or property. The protection of contractor employees is exclusively the obligation of the contractor.

Contractor shall manage all work areas to ensure the safety of building occupants, base personnel, or visitors in or near the areas.

4.3.2. Safety Equipment. The contractor shall furnish personal safety equipment for its employees in performance of this contract. Safety equipment includes shoes or boots, eyewear, respirators, and gloves.

4.3.3. Safety Threats. The government reserves the right to restrict the employment, under this contract, of any contractor employee, or prospective contractor employee who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population. Contractor shall perform background checks, at contractor's expense, to ensure that said employee has not been convicted of any sexual crime or any crime against children.

4.4 Environmental Protection. The contractor shall comply with all applicable federal, state and local laws, regulations and standards that are or may become applicable to contractor’s activities in performance of this PWS.

4.4.1 Permits. The contractor shall be solely responsible for obtaining at its cost and expense any environmental permits required for its operations under the contract, independent of any existing permits held by the government. The contractor acknowledges that the government will not consent to being named a secondary discharger or co-permittee for any operations or activities of the contractor under the contract. In the event the government is named as a secondary discharger or co-permittee for any activity or operation of the contract, the government shall have the right to take reasonable actions necessary to prevent, suspend, or terminate such activity or operations, including terminating this contract, without liability or penalty.

4.4.2 Right to Inspect. The government’s rights under this contract specifically include the right for government officials to inspect upon reasonable notice the work site for compliance with environmental, safety and occupational health laws and regulations, whether or not governmental is responsible for enforcing them. Such inspections are without prejudice to the right of duly constituted enforcement officials to make sure inspections. The government normally will give the contractor 24 hours prior notice of its intention to inspect, unless it determines the entry is required for safety, environmental, operations or security purposes.

4.4.3 Non-compliance. If the contractor is found to not be in compliance with any of these regulations, there may be cause for the facility to shut down until the contractor, when within the contractor’s control or the government, has remedied the problem. Any sanitary deficiencies shall require immediate correction.

4.4.4 Spill Response. The contractor is responsible to report and promptly clean up all spills in a manner consistent with current environmental regulations. In the event that it is necessary to utilize government material, equipment, or personnel to clean up a contractor caused spill, the contractor shall be required to reimburse the government for all associated costs.

4.4.5 Audit. This contract may be subject to audit by all cognizant government agencies. The contractor shall make available all records, which it maintains with respect to this contract, to such agencies.

4.4.6 Failure to Insist On Compliance. The failure of government to insist, in any one or more instances, upon performance of any of the terms, covenants or conditions of this contract shall not be construed as a waiver or relinquishment of government’s right to the future performance of any such terms, covenants or conditions and the contractor’s obligations in respect to such future performance shall continue in full force and effect.

4.4.7 Green Procurement Program (GPP). The GPP is mandatory federal acquisition program that focuses on the purchase and use of environmentally preferable products and services. Many different items are covered by the GPP. Recycled-content products are designated by the Environmental Protection

Agency (EPA). “Bio-based” products made from renewable plant materials are designated by the United

States Department of Agriculture (USDA). Energy and water efficient products are designated by the

Department of Energy (DOE). GPP also requires the government to avoid purchasing Ozone Depleting

Substances (ODS) and EPA-designated priority chemicals. Environmentally preferable purchasing (EPP) is a voluntary program, and it encourage the purchase of goods and services that have decreased effects on human health and the environment (compared to the competing goods and services that serve the same purpose) but are not already required by one of the mandatory GPP elements.

(1) Green Procurement is mandated except when the contractor can show that the product with recycled content does not meet intended specifications, has excessive costs, or cannot be delivered in time to support the schedule of the contract. If the contractor is unable to locate a specified product meeting the

GPP requirement, identify the issue to the CO or GPM for guidance. GPP is based on legal requirements and the Department of Defense facilities are subject to enforcement action if these requirements are ignored.

4.5. MISCELLANEOUS PARAGRAPHS:

4.5.1 Freedom of Information Act (FOIA). All official government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R/AF Supplement). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

4.5.2 For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.5.3 Notification of Debarment/Suspension Status. The contractor shall provide immediate notice to the CO in the event of being suspended, debarred, or declared ineligible by any other federal department or agency, or upon receipt of a notice of proposed debarment from another DoD Agency, during the performance of this contract.

4.5.4 Correspondence. The government singularly identifies each project with a contract number at time of award. The contract number is a unique identifier to represent an awarded project purposely and permanently. The government issued contract number is to be referenced on all official communication starting upon notice of award.

4.5.5 Post Award Conference. The contractor agrees to attend any post award conference convened by the CO IAW FAR Part 42.5. These meetings shall be at no additional cost to the government.

4.5.6 Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S.

Code, Section 552a and applicable agency rules and regulations when handling such information.

4.5.7 Records. All records created and received by the contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the government.

4.5.8 Insurance. The contractor shall obtain the necessary insurance as required by FAR part 28.3.

The minimum amounts of insurance will be maintained IAW FAR 28.307-2.

4.5.9 Subcontracting.~ N/A

4.5.10 Data Rights. The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

4.5.11 Fire Prevention. The contractor shall take all necessary precautions to prevent fires in the units and contractor-furnished and government-furnished facilities while performing any work under this contract. In the event fires do occur, the contractor shall immediately notify the Base Fire Department at

911. The contractor shall then notify the requiring activity and the CO. The contractor shall brief and document its employees monthly in fire safety issues and procedures in reporting fires.

4.5.12 Hazardous Materials.

(1) Prior to use, the contractor shall provide the Base Hazardous Material Pharmacy, through the

CO, a list of all hazardous materials the contractor brings onto government property and shall submit and AF Form 3952 along with a Material Safety Data Sheet (MSDS) for each Hazardous Chemical listed in OSHA Hazard Communication Standard 29 CFR 1910.1200. The purpose of the inventory is to provide information for Emergency Planning and Community Right-to-Know Act (EPCRA) reporting.

(2) Any products that meet the criteria of “Hazardous Waste” must be bar coded and tracked until permanently removed from government property. Criteria for identifying hazardous waste are contained in Subpart C of 40 CFR Part 261. NOTE: Products containing chlorofluorocarbons (CFC’s) or ozone depleting substances shall not be allowed or approved for use.

(3) The contractor shall ensure that all contractor employees complete the local Air Force

Hazardous Communication, HAZMart, and hazardous waste training. The contractor shall appoint a primary and alternate HAZMART and Hazardous Waste monitor. Monitors are responsible for training all contractor personnel regarding hazardous material containers maintained on base and complete

MSDSs immediately upon receipt of new chemicals, products, or materials.

4.5.13 Inclement Weather. If the base closes due to inclement weather, the contractor will be released, by the installation commander, with the general population of the base at no decrement to contract price.

The contractor shall follow the local procedures for reporting in inclement weather as advertised on local television and radio stations.

4.5.14 Section 508 Compliance. The contractor shall support the government in its compliance with

Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when federal agencies develop, procure, maintain, or use electronic information technology, federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency.

Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

4.6 Security

4.6.1 General:

4.6.1.1 The contractor shall comply with all base security regulations and with actions dictated by force protection condition changes/measures. For real-world situations/exercises, changes to force protection conditions could impact contractor performance of work and can include denial of access to the installation to perform work.

4.6.1.2 The contractor and its employees shall comply with all base traffic regulations.

4.6.1.3 Contractor employees are prohibited from possessing weapons, firearms or ammunition, on themselves or within contractor-owned or privately owned vehicle while on Air Force installations.

4.6.1.4 The contractor shall report suspicious activity to Security Forces at 911 in a timely manner.

4.6.2. Contractor Access To Air Force Installations. All contractor employees shall be subject to a criminal history background check IAW Air Force Manual (AFMAN) 31-113, Installation Perimeter

Access Control, as stipulated in the Installation Commander’s memorandum to the 7th Security Forces

Office dated 23 Apr 2015 (the AFMAN and memorandum are both limited access documents but more details on the requirements/process in terms of background checks can be provided by the CO upon request). Vehicle registration, proof of insurance, and a valid driver's license must be presented for vehicles. Installation Commanders may deny access and credentials based on information obtained during identity vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation.

4.6.2.1 During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel.

The contractor shall be responsible for prompt return of credentials and vehicle passes for: 1) any employee who no longer requires access to the work site; 2) upon request by a CO; and 3) upon completion of service termination of the contract. The prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in withholding of payment.

SECTION VI

APPENDIX 1

DEFINITIONS

Contract Administrator (CA). The individual within the contracting office who performs the day-to-day administration of the contract. The contract administrator may also be the contracting officer.

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Corrective Action Report (CAR). Used to document unacceptable performance by the

Contractor.

Defect. Any non-conformance with requirements specified in the contract.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Fair Wear and Tear. The deterioration of items attributed to normal usage.

Major discrepancy. A major finding is defined as a condition that would endanger personnel, jeopardize equipment or system reliability, affect safety of flight, or warrant discontinuing the process or equipment operation.

Minor discrepancy. A minor finding is defined as an unsatisfactory condition that requires repair or correction, but does not endanger personnel, affect safety of flight, jeopardize equipment reliability, or warrant discontinuing a process or equipment operation.

Performance Assessment. A process that measures success towards achieving defined performance objectives or goals defined within the performance thresholds in the services summary or the process of assessing progress towards achieving the objectives/goals developed in a performance plan or partnering agreement.

Performance Management. The use of performance measurement information to effect positive change in organizational culture, systems, and processes, by helping to set agreed upon performance goals, allocating and prioritizing resources, informing managers to either confirm or change current policy or program directions to meet those goals, and sharing results of performance in pursuing those goals.

Performance Objective. The outcome associated with successful contract performance in a specific area. This is a critical success factor in achieving the organization’s mission, vision and strategy which, if not achieved, would likely result in a significant decrease in customer satisfaction or risk mission failure. Obtaining multi-services/sub-services performed at a certain measurable standard and consistently ensures success in achieving the objectives critical to the mission.

Performance Threshold. The minimum performance level of a performance objective required by the Government.

Quality Assurance (QA). Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

Combat Arms NCOIC. Individual who monitors a Contractor on a daily basis and who is involved in every aspect of a contract to ensure the Contractor is in compliance with that contract.

Quality Assurance Program Coordinator (QAPC). The individual designated by the contracting squadron commander to manage the installation QA program.

Quality Control (QC). Those actions taken by a Concessionaire to control the performance of services so that they meet the requirements of the SOW.

Services Summary (SS). A summary of the performance objective and performance threshold required by the Government in concessionaire performance. Also known as a Performance

Requirements Summary or Services Delivery Summary or Performance Requirements

Document.

Standard. An exact value, a physical entity, or an abstract concept, established and defined by authority, custom, or common consent to serve as a reference, model, or rule in measuring quantities or qualities, establishing practices or procedures, or evaluating results. A fixed quantity or quality. A defined measure of comparison.

ACRONYMS

AFI Air Force Instruction

CM Contract Manager

CA Contract Administrator

CO Contracting Officer

IAW In Accordance With

NCOIC Non-commissioned Officer In Charge

ESS Electronics Security System

APPENDIX 2

EQUIPMENT CAMERA LISTING

Part number Description QTY Location Returned

PAIOI

Pote Mount

Adapter

1 Arnold Gate Barriers X

IWM24-SW

Wall Mount with

Transformer

1 Arnold Gate PTZ

X

PAIOI Pole Mount

Adapter

1 Arnold Gate PTZ X

S7230L-

EWIUS

Spectra Series

IP PTZ Dome

Camera

1 Arnold Gate PTZ

X

PAIOI

Pole Mount

Adapter 1 Flight Line South

X

Q8642-E

Thermal

Network

Camera

1 Flight Line South

X

IWM24-SW

Wall Mount with

Transformer

1 Flight Lint Pole 2 PTZ

X

PAIOI Pole Mount

Adapter

1 Flight Lint Pole 2 PTZ X

PAIOI Pole Mount

Adapter

1 Flight Lint Pole 2 PTZ X

S7230L-

EWIUS

Spectra Series

IP PTZ Dome

Camera

1 Flight Lint Pole 2 PTZ

X

IMM12018-1EP

12 MP Optera 180 Panoramic Camera 1 Flight Line Gate 6

X

WMVE-SR Wall Mount 1 Flight Line Gate 6 X

IMM12018-1EP

12 MP Optera 180 Panoramic Camera 1 Flight Line Gate 20

X

WMVE-SR Wall Mount 1 Flight Line Gate 20 X

RMS-9U Wall Mount Rack 1 Bldg 611717th Security Forces

Squadron X