Performance Work Statement.pdf

Performance Work Statement

SOUTHWEST REGION FLEET TRANSPORTATION (SWRFT)

MOTOR VEHICLE OPERATOR SUPPORT

1. INTRODUCTION

The United States Marine Corps (USMC) Southwest Region Fleet Transportation (SWRFT) Department provides commercial vehicle transportation support management of garrison mobile equipment assignments, and maintenance support to Marine Corps Installation Commanders and Tenant activities located in the Southwestern United States.

2. SCOPE

The purpose of this acquisition is to provide an Indefinite Delivery Indefinite Quantity (IDIQ) contract for commercial vehicle transportation support. A firm fixed priced CLIN shall be utilized for the On-Site Coordinator and a Labor Hour CLIN shall be utilized for the motor vehicle operators. Ad-hoc travel shall be established as a Cost Reimbursable CLIN. This contract structure shall support the SWRFT department with an on-call responsive, and efficient means of obtaining qualified motor vehicle operators to meet the needs and operational objectives.

SWRFT is frequently required to provide transportation of property and personnel to various civilian and military installations throughout California, Arizona, and Nevada in support of military operations. In order to support the mission, the contractor shall provide support for vehicle operators with Class A, Class B, and Class C driver’s licenses. This contracted support supplements existing government motor vehicle operators and will be provided as needed on an on-call basis. The required occupations and descriptions are provided as follows:

Occupation Code Description of Vehicles & Operators Class

31030 Bus Driver B 31290 Shuttle Bus Driver B 31361 Truck driver, Light C 31362 Truck driver, Medium B 31363 Truck driver, Heavy A 31364 Truck driver, Tractor-Trailer A 21020 Forklift Operator A/B

The typical vehicles driven are:

44 Passenger Bus 3 axle Truck capable to pull numerous types of trailers 2 axle Truck capable to pull 28ft trailers 3 axle Truck, 24ft long dry box or stake bed 2 axle Truck, 20ft long dry box or stake bed Trailer/Truck Mounted Forklifts:

- 4000lb – mounted

- 10000lb – tow behind

3. GENERAL REQUIREMENTS

The Contractor shall provide non-personal services for on-call qualified motor vehicle operators (MVO) and on-site supervision services necessary to operate Government- owned/leased tractor-trailers, buses, and medium duty cargo vehicles for transporting USMC property and personnel throughout California, Arizona, and Nevada.

3.1 On-Call. On-call support is to provide MVO support and capabilities when the SWRFT mission is met with surge requirements. The SWRFT environment is in constant fluctuation and this contract is imperative to meeting the SWRFT mission.

3.2 Compliance. The contractor shall be in compliance with all Federal, State, and local laws and regulations, including, but not limited to, the Federal Motor Carrier Safety Regulations and Marine Corps Installations West Order 11240.3. (Appendix 1)

3.3 Contractor Personnel Qualifications. The contractor shall provide qualified MVOs with appropriate combinations of education, training, physical capabilities, licensing, and experience.

3.3.1 The Contractor shall only provide employees that have the proper licenses and endorsements required to operate equipment the motor vehicle operator is scheduled to perform.

3.3.2 The Contractor shall provide proof of driving experience for all MVO’s within 10 days of contract award and within 3 days when new MVO’s are supporting this requirement. (Deliverable 7.1) Proof of experience shall be validated with a DMV printout and resumes/certifications.

3.3.3 All Motor Vehicle Operators must have been employed as a commercial driver, for at least two years, immediately preceding employment under this contract and have operated a vehicle representative of the vehicles that are used in support of the contract.

3.3.4 The contractor shall provide an On-Site Contract Coordinator (OCC). This position is a Key Personnel position.

3.3.5 The contractor shall provide operators capable of meeting the physical requirements to include, but not limited to, securing cargo loads using chains, binders, and straps; in addition to lifting up to 50lbs.

3.3.6 Contractor personnel shall either be citizens of the United States or shall carry a valid U.S. Immigration Alien Registration Card.

3.3.7 Contractor personnel must be capable of understanding and speaking the English language.

3.3.8 The Contractor shall ensure all MVO’s follow SWRFT protocols.

3.3.8.1 An initial overview of SWRFT protocol shall be provided by a SWRFT POC at the beginning of the contract on the utilization of government furnished equipment/vehicles to the OCC and all MVO’s available for the overview.

3.3.8.2 The OCC shall be responsible for disseminating this information for all MVO’s that have not attended the SWRFT protocol meeting and all new MVO’s supporting this contract.

3.4 Contract Management. The Contractor shall provide the necessary resources to manage, perform, and administer the contract. See Appendix 2 for an ESTIMATION of the number of Motor Vehicle Operators that MAY be required for any given day.

3.4.1 The contractor shall provide an organizational chart within 10 days after award and as needed that provides up-to-date contact information (phone/email).

(Deliverable 7.2)

3.4.2 The contractor shall provide an On-Site Contract Coordinator (OCC) as a single point of contact between the support operations at MCB Camp Pendleton, MCAS Miramar, MCRD San Diego, MCAGCC 29 Palms, MWTC Bridgeport, MCLB Barstow, MCAS Yuma, and the contractor's corporate offices.

3.4.3 The contractor shall establish processes and assign appropriate resources to effectively administer this requirement.

3.4.4 The contractor shall maintain proper and accurate time keeping records of personnel assigned to this requirement. These records shall be verified against the SWRFT daily trip ticket reports. All discrepancies shall be addressed before invoicing.

3.5 Subcontract Management. The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement.

3.5.1 The prime contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

3.6 Key Personnel - On-site Contract Coordinator (OCC). The Contractor shall provide for an On- site Contract Coordinator with at least 2-years of commercial vehicle management experience. Management experience shall include, at a minimum, managing multiple sites and at least 50 motor vehicle operators simultaneously. The OCC shall have and maintain a valid Class A commercial driver’s license.

3.6.1 The contractor shall provide 24 hours 7 days a week (24/7) contract coordination support via phone for after-hour and holiday operations as identified on the organizational chart.

3.6.2 The contractor shall provide an On-Site Contract Coordinator during SWRFT core hours. The SWRFT core hours are 0700 -1500 Pacific Time (PT), Monday through Friday.

3.6.3 SWRFT government personnel observes the following legal holidays, and the government facility will not be available for OCC use:

Recognized Holidays*:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Independence Day Christmas Day Independence Day

*And any other day determined to be a holiday by the President of the United States

3.6.4 The OCC shall have the knowledge and experience of operating commercial vehicles representative of the vehicles that are used in support of this contract.

3.6.5 The OCC shall be responsible for the daily performance of this contract and shall be the primary point of contact for scheduled and non-scheduled work.

3.6.6 The name of the On-site Contract Coordinator and any alternate(s) shall be designated in writing and submitted to the Contracting Officer 5 days after award.

(Deliverable 7.3)

3.6.6.1 Alternate OCC’s shall meet the minimum qualifications set forth in PWS paragraph 3.6.

3.6.6.2 The contractor shall ensure that if the OCC is unable to be onsite, the alternate OCC shall report to the position at SWRFT building 22143T located on Camp Pendleton.

3.6.7 Scheduling: The OCC shall provide a roster by 1000 on Friday’s, with all available MVO drivers for the next workweek, for each location. (See PWS 4.2 for additional details on roster). (Deliverable 7.4)

3.6.7.1 Normal Operations. SWRFT will provide by Noon for the next day’s run sheet requirement to the OCC. The OCC shall complete and submit the run sheet by 1300 daily. The exception would be weekend runs shall be completed by 1300 on Friday for Saturday, Sunday, and Monday (Holidays included).

3.6.7.2 Emergency Operations. The contractor shall provide confirmation within 15 minutes of being notified, by the Contracting Officer Representative (COR) (ref section 5) or authorized government designee, that MVO support is available and shall be provided within 3 hours for the operational support.

3.6.7.3 Special Events. The contractor shall provide the required number of operators within 36 hours of receipt of notification, by the COR (ref section 5) or authorized government designee, for Special Events. Special event examples are parades and airshows where overnight stays may be required. (See PWS 10.0 for more details on Travel). These requirements are normally other locations in AZ, CA, and NV than those identified in Appendix 3. (I.e. Naval Air Station, NV, and Hawthorne, NV).

3.6.7.4 The contractor shall provide the required number of qualified Motor Vehicle Operators for the next workday(s) operations based on receipt of the Government's requirements.

4. TASKS.

Operators shall drive and load SWRFT vehicles in and around sites identified in Appendix 3 for both daytime and nighttime operations except for infrequent special events at other locations within NV, AZ, and CA.

4.1 Motor Vehicle Operator Requirements. Contractor shall provide vehicle operators to provide support at the following Marine Corps locations:

• Marine Corps Base (MCB) Camp Pendleton, CA (CPEN)

• Marine Corps Air Station (MCAS) Miramar, San Diego, CA (MCAS-M)

• Marine Corps Recruit Depot, San Diego, CA (MCRD)

• Marine Corps Air Station Yuma, AZ (MCAS-Y)

• Marine Corps Air Ground Combat Command, Twentynine Palms, CA

(MCAGCC)

• Marine Corps Logistics Base, Barstow, CA (MCLB)

• Marine Corps Mountain Warfare Training Center, Bridgeport, CA (MWTC)

4.2 Rosters. Rosters shall be provided each week on Fridays by 1000 to DISPATCH with names and available hours for upcoming week’s schedule. Rosters shall be provided to DISPATCH by 1000 on the last workday prior to weekend or Holiday and shall provide a roster of available MVOs that covers weekend, Holiday, and the upcoming week.

(Deliverable 7.4)

4.2.1 The contractor shall utilize Appendix 2 for estimating the MVO’s for the roster.

4.2.2 The contractor shall provide a roster of MVOs by 1000 on Friday, listing operators available for Saturday, Sunday, Monday, and Holidays.

4.2.3 The roster shall identify MVO’s by Name, Class of Driver's License, Number of Hours Worked, and Hours available for the next day.

4.2.4 The contractor shall submit the roster even if there are no changes as identified in PWS paragraph 4.2.

4.2.5 The contractor shall maintain operator hours, to include hours’ work outside of this contract, in accordance with Federal Motor Carrier Safety Regulations (FMCSR) 395.3, Maximum driving time for property carrying vehicles.

4.2.5.1 The OCC shall maintain and provide information as requested for contracted MVO support.

4.3 Corrective Actions. The contractor shall take corrective action(s) to remedy any deficiencies identified by the COR (ref section 5) in accordance with this Performance Work Statement.

4.3.1 Corrective Action request shall be submitted to the contractor in accordance with the Quality Assurance Surveillance Plan (QASP).

4.3.2 The contractor shall remedy any deficient behavior of MVO’s. The contractor shall investigate any complaints from third parties. The results of any corrective measures or disposition of any inquiries shall be annotated in the monthly Accident/Incident Summary Report. (Appendix 8)

4.4 Operations Check & Incident Reporting: The contractor shall ensure that all operators perform an operations check and complete the operation check forms. (Deliverable 7.5) (Appendix 4 and Appendix 5)

4.4.1 Before and after operation of Government owned vehicles, these forms will be returned to the Government prior to signing out at the end of the work period.

4.4.2 If new damage is noted before operation begins, the Motor Vehicle Operator should advise the On-site Contract Coordinator, who will ensure that the existing damage is annotated.

4.4.3 The OCC shall immediately notify the Contracting Officer's Representative (COR) (ref section 5) that damage has been identified and determine whether or not the damage was previously reported or is deemed to be a new incident.

4.4.4 If damage is noted after operation, the Motor Vehicle Operator shall notify the OCC who shall ensure that an incident report is completed for new damage.

4.5 Trip Tickets: The OCC shall ensure that all Motor Vehicle Operators complete a Government provided trip ticket and complete a Daily Vehicle Inspection Report and provide that data to the SWRFT Dispatcher or COR (ref section 5) upon completion of each trip. (Deliverable 7.6) (Appendix 6)

4.6 Service Hours Monitoring: The contractor shall keep a record of all Motor Vehicle Operators’ hours driven, and all work assigned under each task order.

4.6.1 A copy of the record shall be provided to the COR (ref section 5) within 24 hours from the time of request. (Deliverable 7.7) (Appendix 7)

4.6.2 The contractor shall ensure all Motor Vehicle Operators are in compliance with the motor vehicle laws on driving hours in accordance with Federal Motor Carrier Safety Regulations (FMCSA).

4.6.3 The Government will not pay overtime.

4.6.4 All hours driven shall be invoiced to the nearest 10th of an hour as identified in Appendix 9.

4.6.5 Minimum Guarantee:

4.6.5.1 Minimum Time: The Contractor shall be entitled to invoice for four (4) hours of work if the work period lasts less than four (4) hours.

4.6.5.2 Cancellation: If Government fails to notify the contractor two (2) hours in advance of any cancellations of scheduled/non-scheduled work the contractor shall be entitled to invoice two (2) hours for the cancellation.

4.6.5.3 Non-Use: Contractor is entitled to invoice two (2) hours when an operator is assigned, reports and then informed by Government that their services are no required. The contractor is entitled to an invoice for the actual time the operator was on station.

4.7 Accident & Traffic Violation Notification. The OCC shall notify the SWRFT Accident Section and the COR (ref section 5) in the event of any vehicle accident or traffic violation involving the contractor's operators.

4.7.1 The OCC shall submit a completed written accident/incident report (SF-91) to the SWRFT Accident Section within 24 hours. (Deliverable 7.8)

4.7.1.1 If an accident or collision occurs away from an installation on public or private property, the local law enforcement shall be contacted.

4.7.1.2 If an accident or collision occurs on an installation the Provost Marshal Office shall be notified after the OCC notifies the SWRFT Accident Section.

4.7.2 The contractor shall obtain a copy of the police report at its own expense and provide that report to the Government.

4.7.3 The contractor shall provide any supplemental supporting documentation, to include but not limited to, photographs and contact information for all involved parties.

4.7.4 The On-site Contract Coordinator shall provide immediate oral notification to the SWRFT Accident Section for any incident that involves death, injury, property damage, or involves a third party.

4.7.5 The contractor shall notify and provide the traffic violation citation to the COR (ref section 5) in the event of a traffic violation that involves the contractor’s vehicle operators.

4.7.6 The Government reserves the right to require the contractor to suspend or remove an employee from performing under this contract if they violate the terms of this contract.

4.7.7 Suspension. A 30-day suspension of contractor employees may be required if one or more of the following occur during the life of the contract:

4.7.7.1 Employee incurs more than $2500 in damage as a result of a single accident, or a series of accidents that total $2500, where the operator is determined to be at fault.

4.7.7.2 Employee incurs one moving violation, while operating a Government vehicle.

4.7.7.3 Employee incurs two (2) vehicle monitoring violations while operating a Government Vehicle.

4.7.8 Removal. Removal of contractor employees from performing under this contract may be required, if one or more of the following occur during the life of the contract:

4.7.8.1 Employee incurs more than $5000 in damage as a result of a single accident, or a series of accidents that total $5000, where the operator was determined to be at fault.

4.7.8.2 Employee incurs an accident where bodily injury is involved, and the operator was determined to be at fault.

4.7.8.3 Employee incurs three (3) moving violations, while operating a Government vehicle.

4.7.8.4 Employee incurs five (5) vehicle monitoring violations, while operating a Government vehicle.

4.8 Accident/Incident Summary Report. A summary of the preceding month’s accidents and incidents shall be submitted to the SWRFT Accident Section no later than three (3) working days after the end of each month. (Deliverable 6.9)

4.8.1 The report shall contain the following information and shall be in Excel Spreadsheet format: Operator’s name; Vehicle type; Date of Accident/Incident; Damage to vehicle (if applicable); Violation cited (if applicable); Date Operator was counseled by the Contractor or disposition of any investigations or complaints.

4.9 Motor Vehicle Operators. The Contractor shall provide Motor Vehicle Operators with valid Class A, Class B and Class C Commercial Driver Licenses (CDL).

4.9.1 The contractor shall have valid CDL’s and endorsements for the type of equipment being operated to meet the requirements of this performance work statement.

4.9.2 The contractor shall ensure Class A operators receive training and testing before assigning drivers to specialized trailers (i.e. removable gooseneck, sliding axle, hydraulic lowboy, and car hauler).

4.9.3 All Class A and B licensed MVOs shall be able to operate a bus, during daylight and nighttime and shall have a passenger endorsement for their CDL.

4.9.4 The contractor shall, at a minimum, provide the following capabilities:

4.9.4.1 Class A and B MVOs shall possess the following quantities for Hazardous Material Endorsements:

• Qty 1 – Yuma

• Qty 2 – Miramar

• Qty 3 – Camp Pendleton

• Qty 3 – 29 Palms

4.9.4.2 Class A MVOs must be licensed for 4000-, 6000-, and 10000-pound capacity forklifts as follows:

• Qty 1 – Yuma

• Qty 2 – Miramar

• Qty 3 – Camp Pendleton

• Qty 3 – 29 Palms

4.9.5 MVOs will provide cargo and passenger transportation support in support of this requirement, which is normally within a 250-mile radius of the seven (7) Marine

Corps Installations/Training Sites. Outside of the 250-mile radius is considered a “special” event.

4.9.6 MVOs shall be available to work 24/7, 365 days a year to include federal holidays.

Overtime shall not be paid by the Government. Vendors are expected to manage personnel appropriately to comply with applicable laws and regulations.

4.10 Safety Meeting. The contractor shall conduct monthly, or as necessary, safety meetings for all contractor MVOs, which should incorporate input from the COR (ref section 5).

4.10.1 The contractor shall provide the subject matter and an attendance roster of each site safety meeting to the COR (ref section 5).

4.10.2 Use of the SWRFT facility (common area) is available for these meetings unless it is being used for other purposes.

4.11 Vehicle Monitoring. The Contractor is advised that most of the vehicles to be utilized under this contract are equipped with on-board telematics vehicle monitoring devices and cameras. The devices track vehicle location, speed, idle time, etc. The cameras record both video and sound in the cab and out the front window. The camera and sound are always on, but recorded into memory when G-force limits are exceeded. It is the Contractor’s responsibility to advise its operators of the vehicle monitoring devices and cameras.

4.11.1 The OCC shall be the leadership personnel (review video) for the MVOs driving Government issued equipment. All vehicle monitoring infractions shall be addressed by the OCC. The OCC shall notify the COR (ref section 5) within 5 days of the incident and provider rectifications.

4.11.2 The OCC shall utilize the vehicle monitoring data to improve driver behaviors.

4.11.3 MVO’s, who are repeat offenders, shall be suspended (ref PWS 4.7.7) or removed (ref PWS 4.7.8) from this this contract.

4.12 Safety Compliance and Appearance Standards. Operators shall be in compliance with safety standards as identified in 29 CFR 1910.132/178, Operators shall be dressed in appropriate attire in compliance with federal, state, and local laws and regulations and in compliance with Marine Corps Installation West Order 11240.3 (Appendix 1)

4.12.1 All Contractor personnel shall have a conservatively styled standard uniform shirt and must be identified visibly as a contracted employee.

4.12.2 The contractor shall ensure employees refrain from wearing military styled clothing.

4.12.3 All Contractor personnel shall present a neat and professional appearance (no shorts, tank tops, or torn clothing).

4.12.4 Contractor shall ensure that its employees are attired with all required safety equipment such as steel toe shoes, safety glasses, safety helmets, safety gloves, etc. at no expense to the Government.

4.12.5 All persons operating forklifts are required to wear both a safety helmet with steel toe shoes at no expense to the Government.

4.13 Compliance with the Federal Motor Carrier Safety Administration (FMCSA) regulations. The contractor shall adhere to FMCSA’s safety and security standards.

4.13.1 Operators shall abide by motor vehicle laws and operate vehicles in a safe manner.

As a government contractor, the contractor and its employees are not considered Government employees under the Federal Tort claims Act because the definition of “Federal agency,” found at 28 U.S.C. 2671, specifically excludes “any contractor with the United States.” The United States is not liable for the negligence of the contractor’s employees. The Contractor assumes that liability.

4.13.2 All expenses related to contractor employee toll fees, parking fines, traffic violations and accidents are the responsibility of the contractor.

4.13.3 The contractor is responsible for making restitution to the Government for any expenses incurred by the government as a result of contractor employee toll fees, parking fines, traffic violations and damages caused by accidents or other operator caused damages.

4.14 Employee Conduct and Substance Abuse Testing. The Contractor shall comply with the FMCSR 382.305, regarding substance abuse testing of MVOs.

4.15 Government Provided Testing. Testing of new MVOs is necessary to demonstrate capability of operating vehicles safely. New MVOs are classified as those that have not supported the SWRFT mission in the past 12 months.

4.15.1 In order to operate Government owned/leased vehicles, contractor MVOs shall pass the SWRFT knowledge and skills evaluation.

4.15.2 Contractor shall provide the SWRFT Licensing Office with certification of a premedical examination (substance abuse testing results) and a copy of current DMV printout for all operators prior to the SWRFT knowledge and skill evaluation. (Deliverable 7.10)

4.15.3 The Contractor shall call SWRFT Licensing Office at (760) 725-4728 to schedule evaluations for all locations to include MCAS Yuma.

4.15.4 Contractor shall maintain a current record of ALL MVOs who have been approved by the SWRFT Licensing Department and make such record available to the Government within 30 days of the contract award and as required during the contract performance. (Deliverable 7.11)

4.15.5 For MVOs being evaluated at Marine Corps Air Station Yuma, SWRFT will accept a third-party evaluation as an exception to the MCB Camp Pendleton SWRFT Licensing Office, for pre-employment knowledge and skills evaluation.

4.15.6 Any re-evaluation by the third-party vendor will be at the Contractor’s expense.

Government agrees to provide for the initial evaluation and the Contractor shall pay for any re-evaluation.

4.15.7 The Government reserves the right to require re-evaluation if operator’s performance is in question, particularly after a traffic incident.

4.15.8 The re-evaluation will be at no expense to the government and must be conducted by a valid Class “A” CDL qualified person.

4.16 Contractor Provided Knowledge and Skills Evaluation. The contractor shall evaluate all MVO’s before assignment to driving roles regardless if the contractor is the incumbent. All evaluations will be completed during the transition period. The OCC shall submit a roster of all successfully completed evaluations.

4.16.1 The Contractor shall provide a road and skills test to all MVO’s and tests shall be given by the Contractor’s designated safety person. Tests shall be of sufficient duration to allow the Motor Vehicle Operator to demonstrate capability to operate commercial vehicles. The testing shall include at a minimum the following:

a. Walk around

b. Putting vehicle in motion

c. Operating of controls and use of all emergency equipment

d. Operate in traffic

e. Turning, Backing, and Parking

f. Coupling and uncoupling

g. Blocking and bracing

h. Proper use of binders

i. Chains and straps

j. Proper load placements

k. Backing of trailers

4.16.2 The Contractor shall submit a Forklift Operator Performance Evaluation on each endorsed MVO. See Appendix 10 for example evaluation worksheet.

4.16.3 The Contractor shall maintain a roster of personnel who have completed the Contractor provided training.

4.16.4 The Contractor shall at a minimum provide refresher training every 24 months and update the roster accordingly.

5. Contacting Officer Representative (COR)

5.1 The COR is responsible for providing continuous technical oversight of the contractor's performance.

5.2 The COR uses the Performance Summary Requirement (ref section 8) to conduct the oversight/surveillance process and shall keep a Quality Assurance file that accurately documents the contractor's actual performance. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The QASP is the primary tool for documenting contractor performance.

5.3 The COR is responsible for reporting early identification of performance problems to the KO. They shall provide final performance assessment to the KO which will be used in documenting past performance.

5.4 The COR is not empowered to make any contractual commitments or to authorize any contractual change on the Government's behalf.

6. QUALITY ASSURANCE

The Contractor shall ensure quality assurance in accordance with an approved Quality Control Plan (QCP) that covers the services performed in accordance with this PWS. The Contractor shall develop and implement procedures specific to this requirement to identify, prevent, and ensure non-recurrence of defective services.

6.1 Contractor Quality Control. At a minimum, the Contractor shall develop quality assurance procedures that address the areas identified in PWS Section 7.0, “Performance Requirements Summary.” These procedures shall be documented in a Quality Control Plan (QCP) and delivered to the Contracting Officer and COR for review within 30 days of the contract award. After the QCP has been approved and accepted by the Contracting Officer, the Contractor shall obtain the Contracting Officer’s acceptance in writing of any proposed change to the QCP. (Deliverable 7.12)

6.2 Government Quality Assurance Surveillance. The government shall evaluate the contractor’s performance under this IDIQ contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied.

7. DELIVERABLES.

Deliverables shall be submitted to the COR (or other specified Government recipients) as identified in the table below. Deliverables shall be provided in Contractor-preferred format (unless otherwise specified below). In most cases, electronic submission via email is the preferred method of transmission.

Note: Timeframes for due dates listed below reflect calendar days, unless otherwise noted.

Deliverable PWS Para.

Frequency

7.1 Proof of driving experience for all MVO’s 3.3.2 Within 10 days of contract award and within 3 days of new MVO’s

7.2 Organizational Chart 3.4.1 Within 10 days after contract

award and 1 day after any changes

7.3 Name of OCC and any alternate 3.6.6 Within 5 days after contract award and within 12 hours days after any changes

7.4 MVO Roster 4.2 Weekly to DISPATCH by

7.5 Operation Check Form – Government Provided

Form ((Appendix 4 and 5) )

4.4 Before and after operation of a

government vehicle

7.6 Trip Tickets – Government Provided Form

Appendix 6

4.5 Upon completion of trips

7.7 Record Keeping Appendix 7 4.6 Within 24 hours from time of written request.

7.8 Incident Reports – Government Provided

(SF91) (Standard Form 91 - Motor Vehicle

Accident (Crash) Report (gsa.gov) )

4.7.1 Within 24 hours of incident or

accident

7.9 Accident/Incident Monthly Report

Appendix 8

4.8 No later than three (3) working

days after the end of each month

7.10 Provide certification of a premedical

examination (substance abuse testing results) and a copy of current DMV printout

4.15.2 Before SWRFT Licensing

Test

7.11 SWRFT Licensing Record 4.15.4 30 days after contract award and thereafter as requested

7.12 Quality Control Plan 5.1 Within 30 days after award

7.13 Travel Report 11.1.2 Within 3 days after travel

https://www.gsa.gov/system/files/SF91-20.pdf https://www.gsa.gov/system/files/SF91-20.pdf

7.14 Motor Vehicle Operator Phone List 12.5.2 Within 30 days after contract awarded and thereafter as requested

8. PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The following performance standards shall be utilized by the COR and will be incorporated into the Government’s Quality Assurance Surveillance Plan (QASP).

Performance Requirements Standards (PRS)

PWS

Para. #

Performance Objective

Standard

And Acceptable Quality Level (AQL)

Acceptable Quality Level (AQL)

3.1 Compliance with

Federal, State and Local laws and regulations

The contractor shall comply with all laws and regulations. (Appendix 1)

No more than 3 incidents per month

3.2 Motor Vehicle

Operators are properly trained

The contractor shall provide qualified personnel in accordance with the PWS.

100%

3.3 Meet Scheduled

Driving requirements

Sufficient number of drivers to support daily Motor Vehicle Operator requirements

No more than 2 unmet requirement per day for overall contract

4.14 Employee Conducts, Substance Abuse Testing

Contractor shall comply with the Federal Motor Carrier Safety Regulations

(FMCSR 382.305)

No more than one incident per month for all locations

4.15 SWRFT Licensing

Testing

Contractor shall ensure all operators pass the required testing

100%

4.12 Safety Compliance and

Appearance Standards.

Operators shall comply with dress and safety standards.

No more than three incidents per month.

12.1.1 Operators Shall Obey

Motor Vehicle Laws and Operate Vehicles in a Safe Manner.

Federal Motor Carrier Safety Regulations.

(https://www.fmcsa.dot.gov/regulations)

No more than three incidents per month.

12.1.2 Operators Shall

Comply with Government Restrictions on Operating Vehicles.

Federal Motor Carrier Safety Regulations.

(https://www.fmcsa.dot.gov/regulations)

No more than 3 incidents per month https://mcas-proxyweb.mcas-gov.us/certificate-checker?login=false&originalUrl=https%3A%2F%2Fwww.fmcsa.dot.gov.mcas-gov.us%2Fregulations%3FMcasTsid%3D15600&McasCSRF=36e74e1d9cf9fe25801be7e985321e933c87dafa10568b74882d88494046db7b https://mcas-proxyweb.mcas-gov.us/certificate-checker?login=false&originalUrl=https%3A%2F%2Fwww.fmcsa.dot.gov.mcas-gov.us%2Fregulations%3FMcasTsid%3D15600&McasCSRF=36e74e1d9cf9fe25801be7e985321e933c87dafa10568b74882d88494046db7b

4.7 At Fault Accidents and

Incidents

Contract Coordinator shall notify the SWRFT Accident Section in the event of any vehicle accident or traffic violation that involves the Contractor’s operators.

No more than two per month.

4.4 Contractor shall ensure

Operators complete before, during, and after operations checks

Operators perform before and after operations checks and complete operations check forms.

100%

4.2 Provide listing of

available operators for the new work day.

Provide listing by 1000 hours each work day

No more than two

(2) late reports per month

9. PERIOD OF PERFORMANCE.

The period of performance will be a 12-month base period with (4) four 12-month option periods. An additional option to extend services up to 6 months is included and will be exercised by the Contracting Officer if deemed necessary.

10. CONTRACT TYPE.

This is a single award Indefinite Delivery Indefinite Quantity (IDIQ) contract with Firm-fixed priced contract line-item numberings (CLINs) for the OCC and a Labor Hour CLIN for MVO hours. A Cost Reimbursable CLIN is also included to fund all ad-hoc travel costs.

10.1 Task Ordering Procedures. Task Orders shall be issued to fund services under this contractor.

10.1.1 Each task order will be issued for a specific period of performance.

10.1.2 The requirements stated in this Performance Work Statement (PWS) automatically flows down to all task orders issued under this contract and is hereby incorporated into all task orders to be issued.

10.1.3 Each task order shall establish a ceiling price for the ad-hoc Travel Costs if applicable.

10.1.4 A funded task order or Contracting Officer authorization (along with available certified funds) is required in order to provide Motor Vehicle Operator support services.

11. TRAVEL.

All ad-hoc travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the COR (subject to local policy procedures) and paid on a cost reimbursable basis.

11.1 Costs for travel shall be billed in accordance with the Federal Travel Regulations (FTR) for the location in which the work is performed. This FTR directive is available electronically at the GSA website Federal travel regulation | GSA

11.2 The contractor shall submit a travel report no later than 3 days after travel completion. (Deliverable 7.13)

12. SPECIAL REQUIREMENTS.

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

12.1 Security and Safety. The Contractor will abide by all security and safety regulations required by the government installation or facility they are accessing.

12.1.1 MVOs shall obey all motor vehicle laws and operate vehicles in a safe manner.

12.1.2 Base Access. The current policy governing base access is subject to change throughout the contract period of performance. The contractor will not be entitled to cost reimbursement as a result of any such policy changes. (See Appendix 11 “Security Requirements” for the current base access policy and procedures).

12.1.3 Contractor shall ensure that all operators are aware of and comply with special restrictions that are applicable when operating Government vehicles:

12.1.3.1 Texting or talking on cellular phone or operating a wireless device without a hands-free device is prohibited when operating a Government vehicle.

12.1.3.2 Smoking, Vaping and chewing tobacco is prohibited in a Government vehicle.

12.1.3.3 Safety belts are required and shall be properly worn in compliance with State laws and Department of Defense regulations.

https://www.gsa.gov/policy-regulations/regulations/federal-travel-regulation

12.1.4 Loss and Damages to Government Property. Government owned/leased or rented vehicles and other Government owned property that is damaged, while in the performance of this contract, may be repaired by the Government. This does not release the contractor’s liability for damages.

12.1.4.1 The Contractor shall carry vehicular liability, general public liability and cargo insurance as required by law.

12.1.4.2 The Government will require reimbursement for the cost of repairs or replacement, when damage or loss is attributed to contractor’s employees.

12.1.4.3 Vehicle roadside repairs such as flat tires and other breakdown repairs and maintenance will be provided by the Government.

12.1.4.4 Operators shall be given the Dispatcher’s telephone number to request roadside service.

12.2 Government Furnished Office Space. The Government will provide office space, to include desk, chair, drawers, and locker to the On-site Contract Coordinator at MCB Camp Pendleton. This space will not include a phone line or fax service.

12.3 Government Furnished Equipment. Vehicles to be used in the performance of this contract are Government-owned/leased or rented and will be furnished by the various SWRFT offices where initial performance will take place.

12.3.1 The Government will provide parking and a waiting area for MVOs at the SWRFT location.

12.4 Contractor Furnished Equipment. The Contractor shall provide all office equipment for the On-site Contract Coordinator's office space.

12.4.1 Contractor shall provide MVOs with a wireless telephone for communication.

12.4.2 Contractor shall maintain a current listing of the wireless phone numbers and make such listing available to the Government when requested. (Deliverable 6.14)

13. TRANSITION.

The contractor shall provide and follow an approved transition plan submitted with the quote.

13.1 The transition plan shall include a process for phase-in for the beginning of this award.

13.2 The transition plan shall also include a process for phase-out to another contractor if follow on award is not made to the incumbent.

13.3 The contractor shall keep the Government fully informed of status throughout the transition period.

13.4 Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the SWRFT mission.

13.5 The contractor must cooperate and plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-out periods.

Appendix 1

Laws and Regulations

1. Federal Motor Carrier Safety Regulations. (https://www.fmcsa.dot.gov/regulations)

2. Title 49 Transportation 300 – 399 (https://www.fmcsa.dot.gov/regulations/title49/b/5/3)

3. Commercial Driver License Information (California) (https://www.dmv.ca.gov/portal/dmv/detail/commercial/commercial)

4. California Commercial Driver Handbook (CA CDL Handbook 2024: Interactive Study Guide with Audio & Chat (driving-tests.org)

5. Arizona Commercial License Information (Commercial Driver License (CDL) | Department of Transportation (azdot.gov)

6. Arizona Revised Statutes Title 28 (Arizona Revised Statutes (azleg.gov))

7. Marine Corps Installations West Order 11240.3: Garrison Mobile Equipment Standard Operating Procedures.

(MCICOMO_10100.1_SIGNED_SOP_GARRISON_PROPERTY_AND_GARRISON_MOBIL

https://www.fmcsa.dot.gov/regulations https://www.fmcsa.dot.gov/regulations/title49/b/5/3 https://www.dmv.ca.gov/portal/dmv/detail/commercial/commercial https://driving-tests.org/california/ca-cdl-handbook/ https://driving-tests.org/california/ca-cdl-handbook/ https://azdot.gov/mvd/services/driver-services/commercial-driver-license-cdl https://azdot.gov/mvd/services/driver-services/commercial-driver-license-cdl https://www.azleg.gov/arsDetail/?title=28 https://www.mcicom.marines.mil/Portals/57/G1%20Docs/MCICOM%20DIRECTIVES/Orders/MCICOMO_10100.1_SIGNED_SOP_GARRISON_PROPERTY_AND_GARRISON_MOBILE_EQUIPMENT_AUDIT_PREPARATION_AND_ASSET_MANAGEMENT.pdf?ver=2017-04-06-083226-907

E_EQUIPMENT_AUDIT_PREPARATION_AND_ASSET_MANAGEMENT.pdf (marines.mil))

8. Fair Labor Standards Act (FLSA), which can be accessed via the World Wide Web at: Wages and the Fair Labor Standards Act | U.S. Department of Labor (dol.gov)

9. Contract Work Hours and Safety Standards Act (CWHSSA) are defined in Public Law 99-145, Contract Work Hours and Safety Standards Act (CWHSSA) | U.S. Department of Labor (dol.gov)

*If there are any conflicts between the CWHSSA and state law, the CWHSSA preempts any requirements of state labor laws.

Appendix 2

ESTIMATED Daily Number of Motor Vehicle Operators Required for Day-to-Day Operations

DISCLAIMER: This table is only an Estimation of the number of Motor Vehicle Operators that might be utilized on any given day.

The actual usage of MVO’s will vary depending on daily requirements

LOCATION CLASS

A

CLASS

B

CLASS

C

TOTAL Hazmat * Endorsement

Forklift * Endorsement

Camp Pendleton

– Area 1

10 16 0 26 3 3

MCAS-Miramar

- Area 1

2 4 1 7 2 2

MCRD San Diego – Area 1

0 1 1 2 0 0

MCAGCC 29

Palms – Area 2

3 8 1 12 2 2

MCLB Barstow

– Area 2

1 0 1 2 0 0 https://www.mcicom.marines.mil/Portals/57/G1%20Docs/MCICOM%20DIRECTIVES/Orders/MCICOMO_10100.1_SIGNED_SOP_GARRISON_PROPERTY_AND_GARRISON_MOBILE_EQUIPMENT_AUDIT_PREPARATION_AND_ASSET_MANAGEMENT.pdf?ver=2017-04-06-083226-907 https://www.mcicom.marines.mil/Portals/57/G1%20Docs/MCICOM%20DIRECTIVES/Orders/MCICOMO_10100.1_SIGNED_SOP_GARRISON_PROPERTY_AND_GARRISON_MOBILE_EQUIPMENT_AUDIT_PREPARATION_AND_ASSET_MANAGEMENT.pdf?ver=2017-04-06-083226-907 https://www.dol.gov/agencies/whd/flsa https://www.dol.gov/agencies/whd/flsa https://www.dol.gov/agencies/whd/government-contracts/cwhssa https://www.dol.gov/agencies/whd/government-contracts/cwhssa

MCAS Yuma – Area 3

3 5 1 9 1 1

MWTC

Bridgeport – Area 4

1 2 3 6 0 0

TOTAL 20 Est 36 Est 8 Est 64 Est

Appendix 3

Routine Transit Requirements

USMC driving requirements have historically included both on-base as well as inter-base transit.

This is expected to continue throughout the term of this contract. The following provides typical transit requirements.

Primary Sites:

Marine Corps Base Camp Pendleton, CA (CPEN) Marine Corps Air Station Miramar, San Diego, CA (MCAS-M) Marine Corps Recruit Depot, San Diego, CA (MCRD) Marine Corps Air Station Yuma, AZ (MCAS-Y) Marine Corps Air Ground Combat Command (MCAGCC) Twentynine Palms, CA (MCAGCC) Marine Corps Logistics Base, Barstow, CA (MCLB) Marine Corps Mountain Warfare Training Center, Bridgeport, CA (MWTC)

In addition to travel on and between the primary sites above, occasional travel can be expected to/from the primary sites and the following:

a. On and around sites

b. To El Centro, CA

c. To Yuma Proving Grounds, Yuma, AZ

d. To March Air Reserve Base, Riverside County, CA

e. To Ft Irwin, CA

f. To Reno Airport, NV

g. To Nellis AFB, NV

h. To Hawthorn Army Depot, NV

i. Port Hueneme Ventura County, CA

j. Point Magu Naval Air Station Ventura County, CA

k. Fort Hunter Liggett Bradley, CA

Appendix 4 Inspection Report - Bus

Appendix 5

Inspection Report – Vehicles

Appendix 6

Trip Ticket

Appendix 7

Record Keeping Form

Appendix 8

Monthly Accident Report

Appendix 9

Billing Increment Chart

Appendix 10

Southwest Region Fleet Transportation

Appendix 11

Security Requirements

BASE ACCESS

CURRENT CONTRACTORS

RAPIDGate/MCESS card holders will be required to transition to the Defense Biometric Identification System (DBIDS) credential in order to access MCB Camp Pendleton, MCAS Miramar, MCAS Yuma, MCRD San Diego, MCMWTC Bridgeport, MCAGCC 29 Palms and other controlled areas within the MCIWEST Region.

DBIDS credentials will be valid for the duration of your contract, not to exceed five years;

however, re- vetting of individuals’ information will occur each year.

Contractors will be required to bring the following items:

1. Current RAPIDGate/MCESS credential

2. Second form of government-issued photo identification (Real ID Act Compliant, driver license, passport, etc.)

3. Company Contract/Letter of Authorization (this should come from the Contracting

Officer’s Representative)

4. SECNAV form 5512/1 (the sponsoring organization should complete block 28 of the

SECNAV form).

New DBIDS credentials will be valid for the remainder of the contract (not to exceed 5 years), but individuals will be re-vetted each year.

Effective 1 October 2018, all contractors and venders must be in possession of a DBIDS credential that is authenticated for all MCIWEST and west coast Service-Level Training Installations (SLTI).

Access to MCB Camp Pendleton through Naval Weapon’s Station Seal Beach, Detachment Fallbrook is prohibited unless DBIDS credential is authenticated (I.E., work is also performed there).

NEW CONTRACTORS

New contractors requiring access to MCIWEST installations will be issued temporary passes for up to 60 days.

If you are a new contractor seeking enrollment into DBIDS, please contact the Contracting Officer and/or Contract Specialist managing the contract awarded to your respective company.