Performance Work Statement.pdf
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- Attached to
- Vocational Barber Prison Services Federal contract opportunity
- Solicitation number
- W911S824SS0001
About this file
This document is a Performance Work Statement (PWS) for a vocational training services contract at the Northwestern Joint Regional Correctional Facility (NWJRCF) on Joint Base Lewis-McChord, Washington. The contractor shall provide instructors and state-approved curriculum for a Barbering Vocational Program to prepare prisoners for future employment, certification, degrees, and licensure. The contract will be an indefinite-delivery, requirements-type contract with firm-fixed unit prices. The Government anticipates requiring an estimated 221 sessions over 12 months.
In a related federal contract opportunity, the Mission and Installation Contracting Command (MICC) at Joint Base Lewis-McChord has issued a Sources Sought Notice for the Vocational Barber Prison Services requirement. MICC is seeking responses from interested parties, including small businesses, by June 18, 2024 at 10:00 AM PST to help determine the appropriate procurement strategy. The NAICS code is 611511 (Cosmetology and Barber Schools) with a $13 million size standard.
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Text version
PERFORMANCE WORK STATEMENT
VOCATIONAL TRAINING SERVICE CONTRACT
NORTHWESTERN JOINT REGIONAL CORRECTIONAL FACILITY
JOINT BASE LEWIS-McChord, WASHINGTON
TBD
PART 1
GENERAL REQUIREMENTS
1.1 Scope of Contract. The purpose of this contract is to obtain vocational training for prisoner confined at the Northwestern Joint Regional Correctional Facility (NWJRCF) locate at Joint Base Lewis-McChord (JBLM), Washington. The contractor shall provide instructors and state approved curriculum for a Barbering Vocation Program.
1.2 Background. The Northwestern Joint Regional Correctional Facility is a medium security correctional facility which houses military prisoners with sentences up to one year. The mission of the NWJRCF is to provide custody/control, education, and vocational opportunities as well as behavioral/mental health programs to prisoners to assist their transition back into the civilian community or return to duty. The NWJRCF houses prisoners in the military correctional system. Prisoners who demonstrate good behavior, desire to learn, who qualify after screening, and with enough time remaining in their sentences may be enrolled in vocational education programs. The prisoners work toward good conduct time and are kept gainfully employed by learning new skills that in turn prepare them for work upon release.
1.3 Expected Outcomes. Vocational training to provide prisoners with the knowledge and skills for future employment, preparation for certification, degrees, and licensure.
Successful graduates will earn a certificate of competency or certificate of Completion in preparation for the state license The Barbering program under the tutelage of the contractor, will enable the prisoners enrolled in the program to cut the hair of other prisoners (male/female) in the facility, and the hair of NWJRCF staff.
Successful graduates will earn a certificate of competency or certificate of completion in preparation for the state license. After completion of each module, the student must take and pass a comprehensive written and practical examination that includes theoretical concepts.
1.4 Non-personal Services. The contractor’s personnel who perform under this contract are not employees of the Government, but rather of the contractor. The Government and the contractor understand and agree that the services to be delivered under this contract are non-personal services and that no employer-employee or master-servant relationship exists or will exist under the contract between the Government and the contractor or between the Government and the contractor's personnel. Further, the contractor is not the Government's agent. The Government will not exercise any supervision or control over contractor personnel performing services under this contract.
Contractor personnel shall not become an integrated part of the Government organization in connection with performance under this contract. The services to be performed under this contract do not require the contractor or its employees to exercise personal judgment and discretion on behalf of the Government, but rather, the contractor's employees shall act and exercise personal judgment and discretion on behalf of the contractor. Notwithstanding any other provision of the contract, the contractor shall always be responsible for the supervision of its employees in the performance of the services. Contractor personnel shall not be eligible, by virtue of performance under this contract, for payment by the Government of entitlements and benefits accorded federal employees. The entire consideration to the contractor for performance of this contract is contained in the provisions for payment set forth in this contract.
1.5 Contractor Qualifications.
1.5.1 Contractor. The contractor shall possess accreditation at the Junior College level or equivalent by an organization recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) as a regional authority on educational quality and institutional effectiveness of higher education institutions, such as the following organization:
Northwest Commission on Colleges and Universities 8060 165th Avenue NE, Suite 200 Redmond, Washington 98052-3981
1.5.2 Instructor. The instructors (primary and substitute) shall possess certification as an instructor/teacher of the applicable field of vocation/education and shall have documented experience in the applicable field. The contractor shall provide proof of the instructor’s qualifications 30 calendar days prior (phase-in) to start of first class and/or whenever there is a new instructor to the Contracting Officer’s Representative (COR) with a copy furnished to the Contracting Officer (KO).
1.5.3 Certification. The contractor shall certify that it has checked references, verified background and training, and is satisfied on the validity of qualifications and abilities of all proposed team members/employee to perform the work in a competent and professional manner. In doing so, the contractor assumes responsibility for all personnel meeting qualification requirements.
1.5.4 The contractor’s employee(s) shall read, write, and speak English fluently and enunciate with sufficient clarity to be easily understood by prisoners, staff, and other military and civilian resources.
1.5.5 The contractor shall not allow any employee to perform any work under this contract while under the influence of alcohol, drugs, or incapacitating agents. The Government will require the removal of contractor personnel if the KO determines that they are a security risk or are in violation of any safety directive. The removal, barring, or both from the job site of such a person shall not relieve the contractor of the requirement to provide sufficient personnel to perform adequate and timely service.
1.5.6 The contractor shall ensure its employee(s) present a clean, neat, and professional appearance while performing contractual duties, and the employee’s conduct shall not reflect discredit upon the military installation.
1.5.7 The contractor shall perform all duties independently, with guidance provided and consultation conducted on major problems and projects in coordination with the COR, who will coordinate with the Chain of Command of the Northwestern Joint Regional Correctional Facility (NWJRCF) and the KO. The COR is available to assist with problem resolution but has no authority to change the terms of the contract. The contractor shall notify the COR of any situation that is of command interest or potentially a risk management issue.
1.5.8 The contractor shall always during the performance of this contract provide qualified personnel who have the minimum qualifications specified in the PWS and who are physically capable of performing tasks associated with their job positions.
1.6 Pre-Service Training of Contractor Personnel. Prior to commencing instruction services in the facility, contractor employees (instructors, primary or substitute) shall complete a 40-hour Guardians Academy training course at the NWJRCF. The training schedule will be provided.
1.7 Clearances and Security – Identification of Contractor’s Employees
1.7.1 All contractors and vendors requesting a pass for access to JBLM will be required to present an “Installation Contractor / Vendor Pass Request Form” when processing at a Visitor Control Center. The form must be filled out when presented at the VCC. There is a portion on the form for the employee (applicant), the employer and the government agent that has oversight of the contract/project that the employee/vendor is working under. Employers should have a copy of the form they provide to employees.
1.7.2 These instructions apply for vehicle access to Joint Base Lewis-McChord, henceforth referred to as JBLM. Procedures for vehicle access to JBLM are subject to change without prior notice. Current information concerning road conditions may be obtained by calling (253) 967-1733. The area formerly known as Fort Lewis is now referred to as JBLM-Lewis Main. The area formerly referred to as North Fort Lewis is now referred to as JBLM-Lewis North. The area formerly known as McChord Air Force Base is now referred to as JBLM-McChord Field.
1.7.3 Each employee who requires access to JBLM to perform work under any contract, at any tier, must obtain a visitor’s pass to obtain access. The visitors pass can be issued for a maximum of 90 days at a time.
1.7.4 All requests for a visitor’s pass must be endorsed by the Government Agent responsible for oversight of the Contract. Companies must be listed on the Contractor Authorization List (CAL) maintained by the Directorate of Emergency Services. Visitor Center staff will call the POC listed on the CAL to verify that requests being presented are valid.
1.7.5 The contractor shall provide information to conduct a criminal history background check (CHBC) on contractor employees who are to have access.
1.7.6 Criminal History Background Check (CHBC). In accordance with Army Regulation 190-47 (para 2-6a (8) and (9)), the contractor shall meet the criminal record check requirements as outlined in the Standards for Adult Correctional Institutions (5th Edition). A criminal records check will be conducted on all new employees to detect any criminal convictions or charges/findings of sexual assault/abuse in accordance with the Prison Rape Elimination Act (PREA). Background checks are conducted at the NWJRCF and will consist of a review through the National Crime Information center (NCIC), and the Washington State Crime Information Center (WACIC). The facility administrators should know of any criminal conviction that could directly affect an employee’s job performance in an institutional setting.
1.7.7 Any derogatory information received will be provided to the facilities administrator to determine if the contractor employee will be allowed to perform services under the contract. Any unfavorable information received from the checks can be used as a basis for refusing to allow the contractor employee to perform services under the contract.
This refusal will not relieve the contractor of the responsibility of providing the service with qualified personnel.
1.8 Antiterrorism (AT) and Operations Security (OPSEC)
1.8.1 AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, within 30 calendar days after completion of training by all employee personnel.
1.8.2 Access and General Protection/Security Policy and Procedures. Contractor and all employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office.
Contractor workforce must comply with all personal identity verification requirements as directed by the Department of Defense (DoD), Headquarters Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
1.8.3 iWATCH Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Officer (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than (NLT) 60 calendar days after contract award.
1.8.4 Contractor Employees Who Require Access to Government Information Systems (IS): All contractor employees with access to a Government IS, MUST be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DoD Information Assurance Awareness prior to access to the IS and then annually thereafter.
1.9 Conflict of Interest.
1.9.1 The contractor shall not conduct personal business while on duty.
1.9.2 The contractor or its employee(s) shall not be an active duty member of a uniformed service or a regular, full-time Federal civilian employee while in the performance of this contract.
1.10 Phase In and Phase Out Periods.
1.10.1 Phase In. The 15 calendar days prior to start of the performance period shall constitute the phase-in period. During the phase-in period the contractor shall complete all the necessary requirements to ensure continuity of operations. These requirements include, but are not limited to, obtaining clearances and security identification of employees, providing proof of instructor’s qualifications, completing Guardians Academy and AT and OPSEC training, and developing the instructional school calendar.
1.10.2 Phase Out. The 30 calendar days prior to contract expiration shall constitute the phase-out period. The contractor shall develop and implement a plan to affect a smooth and orderly transfer of performance responsibilities to a successor. The contractor shall provide a plan to the COR no later than (NLT) 90-calendar days prior to the end of the base year. The contractor shall provide an updated plan in writing annually as required at the end of each additional performance period. The plan shall contain details that include, but are not limited to, timelines for events, key personnel involved, and interface with the Government and follow on contractor. The plan shall fully describe how the contractor shall approach the following issues: turnover of work in progress, removal of contractor property; data and information transfer, and all other actions required to ensure continuity of operations.
1.11 Contract Manpower Reporting. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DOD organization that is receiving or benefitting from the contracted services.
Reporting inputs will be for the labor executed during the period of performance during each Government Fiscal Year (FY), which runs October 1 through September 30.
While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2023. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. As part of its submission, the contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting.
The contract and/or task order will not be considered complete until report is entered, and proof of completion is provided to the COR.
1.12 Quality Control. Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR Part 46 for Contractor Inspection Requirements). The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures and methodologies for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP as a minimum shall address:
• Continuous process improvement
• Procedures for scheduling, conducting and documentation of inspection
• Discrepancy identification and correction
• Corrective action procedures to include procedures for addressing Government discovered non-conformances
• Procedures for root cause analysis to identify the root cause
• Root cause corrective action to prevent re-occurrence of discrepancies
• Procedures for trend analysis
• Procedures for collecting and addressing customer feedback/complaints.
The contractor shall, upon request, provide to the Government its QC documentation.
Provide initial QCP within 10 workdays of contract award; Updates or changes to the http://www.ecmra.mil/ http://www.ecmra.mil/
QCP after contract award shall be submitted within 5 workdays of acceptance. After acceptance of the QC plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to its QC system.
Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.13 Base Support: The Government will provide working spaces, computer workstations, support equipment, and administrative equipment for personnel at Building 20000 as needed. The contractor is not required to maintain this equipment.
1.13.1 Equipment and Supplies. Current Hand Receipt lists equipment currently available and equipment that the Government is intending to provide. All additional items requested for each program should be identified to the Government for purchase.
The Government will provide equipment, supplies and utilities it deems necessary to perform required services, including instructional space for the contractor to conduct the work. All items purchased will remain property of the Government. (See attached Spreadsheet with 3 tabs detailing equipment, hazmat and furnishings.)
1.13.2 Telephone. The Government will provide access to a telephone. The contractor shall not use Government telephones for any personal toll or long-distance calls but may use Government telephones for short local personal calls to check on children, spouse, or in emergency situations. The contractor may not bring a cellular phone into the NWJRCF.
1.13.3 Daily Access Badge/Key/Key Card. The Government will issue an access badge/key card/keys for entry into the facility to contractor personnel upon completion of Guardians Academy, if required by the position. Access badges, key cards and keys are sensitive items, and therefore must be reported when lost or stolen. Access badges will be worn and presented as instructed in Guardians Academy. Procedures for key/key card control will also be covered in Guardians Academy.
1.13.4 The contractor shall safeguard all Government support items in its possession and in the work area. At the close of each work period, facilities and equipment shall be secured and inventoried by the assigned Correctional Employment Supervisor.
NWJRCF provided equipment and supplies will not be removed from the facility by the contractor, without prior approval from the NWJRCF Commander.
1.14. Insurance. Before commencing operations, the contractor shall provide the KO evidence of the following insurance coverage. All coverage shall be maintained throughout the contract period. All subcontractors shall require the same coverage.
1.14.1 Statutory worker’s compensation and employer's liability insurance: *$100,000.
*Except in states with exclusive or monopolistic funds which do not permit the writing of workmen's compensation by private carriers (Nevada, North Dakota, Ohio, Washington, West Virginia, and Wyoming). Although Washington does not allow such insurance, the contractor is responsible for obtaining insurance for those employees who, although working on this contract, will be situated in a jurisdiction which requires such insurance (e.g., clerks or technicians, whose offices are in other states).1.14.2 General liability - Bodily injury liability insurance: $500,000 per occurrence.
1.14.3 Vehicle liability (comprehensive): $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. Bodily injury liability and property damage liability shall cover the operation of all automobiles, trucks, vehicles, and other mobile equipment used in connection with the performance of the contract.
1.14.4 The contractor shall be required to sign a certificate of compliance with insurance requirements prior to start of contract performance.
PART 2
DEFINITIONS AND ACRONYMS
2.1 Contract Administrator (CA). A person whose responsibilities reside in day to day administration and oversight of contract on behalf the KO.
2.2 Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the Government.
2.3 Contracting Officer’s Representative (COR). A person duly appointed by the KO to manage the daily operations of the contract. The COR has no authority to enter into or change Government contracts.
2.4 Installation. Joint Base Lewis-McChord (JBLM). The organization, activity, or military community that has overall command responsibility for where the Soldier or civilian employee is assigned.
2.5 Installation Commander. The term refers to the Commander of JBLM. The Installation Commander has overall responsibility for JBLM and its programs.
2.6 Main gate. The main entrance of the NWJRCF, located outside Bldg. 20000.
2.7 Privately-Owned Vehicle (POV). Individual’s own vehicle.
2.8 Quality Control Plan (QCP). Contractor’s plan for work performance.
2.9 Session. A Session is defined as a period of time during which class will be held during each day.
PART 3
GOVERNMENT-FURNISHED PROPERTY AND SERVICES
3.0 Government-Furnished Property and Services. As stated in 1.13.1 See attached spreadsheet. 3.1 Equipment and Supplies. Current Hand Receipt lists equipment currently available and equipment that the Government is intending to provide. All additional items requested for each program should be identified to the Government for purchase. The Government will provide equipment, supplies and utilities it deems necessary to perform required services, including instructional space for the contractor to conduct the work. All items purchased will remain property of the Government.
PART 4
CONTRACTOR-FURNISHED ITEMS
4.0 The contractor shall furnish any property or materials necessary to the performance of this contract not provided by the Government as specified in Section 3, Government- Furnished Property.(e.g. Textbooks, instructional material for curriculum, videos relating to curriculum, etc.
Materials must be reviewed for Correctional and Security purposes. )
PART 5
SCOPE OF WORK AND SPECIFIC TASKS
5.0 The nature and scope of services to be provided are described in succeeding paragraphs.
5.1 The contractor shall provide certified/licensed personnel who are fully trained and qualified to instruct barber training. The contractor shall be responsible for providing all necessary personnel for each scheduled session, primary and substitute instructors as needed.
5.2 The contractor shall notify the NWJRCF at least 14 calendar days prior to scheduled absences, when possible. If the contractor becomes ill while on duty or is otherwise unable to fulfill contractual obligation to work, contractor shall notify the NWJRCF assigned COR immediately. The contractor shall be responsible for performance and shall provide a qualified replacement during scheduled absences to ensure work is completed.
5.3 Curriculum for the Barber Program shall include Core Workplace Competencies (e.g., Occupational Human Relations, Occupational Math Principles, Safety Principles and Occupational Communications) as well as Industry Specific Competencies in accordance with (IAW) State Approved Curriculum Models. The Barber Program should include Work Based Learning Experience. All work-based learning experience shall be conducted within the confines of the NWJRCF.
5.3.1 Lesson Plans. The contractor shall develop and provide lesson plans based on the State Approved Curriculum with the Core Workplace Competencies and present a lesson plan outline to the COR for review no later than 2 calendar weeks prior to the commencement of instruction.
5.3.2 Class Sizes. The Barbering Program shall be able to instruct up to 8 prisoners.
The program shall be flexible and self-paced, depending on the abilities of the prisoners. Due to the nature of the facility, prisoners may be removed from programs with little or no notice for disciplinary, security, or safety reasons. The Government reserves the right to place another prisoner into that program. The contractor shall be capable of providing instruction to prisoners. A member of the correctional staff will maintain control and supervision of up to 8 prisoners during the instructional periods;
however, the contractor may also supervise prisoners without a member of the correctional staff present for periods of time. The contractor, upon completion of the 40-hour Guardians Academy training shall have escort privileges within the facility.
5.3.3 The program shall be designed to provide varied levels of instruction depending on the length of time the prisoner is available to be in the program. Some prisoners may have sufficient time to complete a degree if applicable to the program. For programs that lead to licensure such as barbering, the program shall bring the prisoner as close to completion as possible within the limitations of working in a confinement facility (e.g., they cannot complete the portion involving straight razors, but can complete most other tasks). Certification of job skills is crucial to the success of the programs and the prisoners upon release. Successful graduates will earn a certificate of competency or certificate of completion in preparation for the state license. After completion of each module, the student must take and pass a comprehensive written and practical examination that includes theoretical concepts.
5.3.4 Student Helpers/Assistants. Prisoners who reach a determined level of competency may be retained in the program as an assistant and no longer be considered a student. The facility staff, along with program instructor’s input, shall make final determination of whether a prisoner will be granted this privilege.
5.4 Physical Security. The contractor shall be responsible for safeguarding all government equipment and property provided for use by understanding and complying with all established physical security directives and policies.
5.4.1 The contractor, upon completion of the 40-hour Guardians Academy shall have privileges to walk unescorted within the facility and shall also be able to escort medium and minimum custody prisoners within the facility.
5.5 The contractor shall abide and perform services IAW established Army Regulations (AR’s), local JBLM and NWJRCF Standard Operating Procedures (SOP’s) and Policy Letters as well as any required professional standards. The COR will make all documents available to the contractor upon request.
5.6 The contractor shall provide monthly evaluations, quality control and other documentation as required by the contract to the COR.
5.7 Recordkeeping. The contractor shall keep a record of all documents received, agendas and attendance for instructional sessions, and review by Army Corrections Command and the American Correctional Associations during audits.
5.8 Summary Output Reports. The contractor shall provide the summary output reports to the Employment Noncommissioned Officer in Charge (NCOIC). The summary output reports shall be delivered by the program instructor to the Employment NCOIC by close of business (COB) every Friday or the last workday of the week. The reports shall include but not be limited to the number of prisoner and staff haircuts over the past week, number of prisoners attending instruction each day, hours of classroom instruction and hours of work experience provided.
5.9 Class Schedules / Hours of Operations. The contractor shall provide instruction per schedule below:
Program Days/Hours
Barbering M-F/ 8 A.M. to 3 P.M. (1 hour lunch)
5.9.1 Sessions. A minimum of 50 minutes of instruction shall be provided per each hour of class. Classes must commence 5 days a week with minimal call-outs. If the primary barber is unavailable, then a substitute barber must be present.
5.9.2 The instructional school calendar shall be developed between the Government and the contractor during phase-in and annually thereafter.
5.10 Recognized Holidays. The above schedule excludes the Government Federal holidays and breaks, which include, but are not limited to: Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, New Year’s Day, Martin Luther King Jr Day, President’s Day, Memorial Day, Juneteenth, Independence Day, and Day of No Scheduled Activities. The contractor provides a curriculum schedule that includes Summer Break, Staff Days, Faculty In-service Days, Half-Day Workdays, Winter Holiday Break, and Spring Break.
PART 6
APPLICABLE PUBLICATIONS AND REGULATIONS
6.0 The following regulations and references are applicable to this contract. These publications are available for download from http://www.apd.army.mil/.
a) Army Regulation (AR) 190-47, The Army Corrections System Standards for Adult Corrections, Fourth Edition
b) AR 525-13 Antiterrorism
c) AR 530-1 Operations Security (OPSEC)
d) AR 381-12 Threat Awareness Reporting Program (TARP)
e) AR 25-55 Department of the Army Freedom of Information Act Program http://www.apd.army.mil/
PART 7
PERFORMANCE REQUIREMENT SUMMARY
7.1 Performance Requirements Summary. The contractor’s service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. The performance threshold briefly describes the minimum acceptable overall levels of service required for each required service. These thresholds are critical to mission success.
Performance Objective PWS Paragraph
Performance Threshold Allowable Deviation
The contractor shall provide certified/licensed personnel who are fully trained and qualified to instruct barber training.
5.1 No deviation from
standard is allowed.
100% Government inspection and acceptance.
Classes must commence 5 days a week with minimal call-outs. If the primary barber is unavailable, then a substitute barber must be present.
5.9.1 Call-outs must not
impact the program.
100% Government inspection and acceptance.
Successful graduates will earn a certificate of competency or certificate of completion in preparation for the state license. After completion of each module, the student must take and pass a comprehensive written and practical examination that includes theoretical concepts.
5.3.3 Must attain at least a
75% pass rate.
100% Government inspection and acceptance.
7.2 When overall performance for a required service meets or exceeds the standard, quality control is satisfactory. Failure to meet the standard means that the service for the observation period is unsatisfactory. The COR will immediately notify the KO, advise of non-conformance, and provide a copy of the inspection results.
7.3 If the inspection indicates unsatisfactory performance, the KO may issue a Contract Discrepancy Report (CDR) or take other action he/she deems appropriate. If a CDR is issued, the contractor shall respond to the CDR within 3 calendar days to the KO explaining how the unsatisfactory performance has been or shall be corrected and how reoccurrence shall be prevented.
7.4 Contract Deliverables.
Deliverable
PWS
Paragrap h
Frequency Distributio n
Criminal History Background Check Paperwork
1.7 Provide completed forms 15 calendar days after contract award
COR
Phase-In - State industry license or certificate 1.5.2
Provide copies of industry license or certificates within 30 calendar days of contract start date
CA/COR
Phase-In - Attend NWJRCF 40-Hour Guardians Academy Training
1.6 Within 30 calendar days of contract start date or new employee start date
COR
Phase-In – Complete AT Level 1 Awareness and iWATCH training
1.8.1 & 1.8.3
Within 30 calendar days of contract start date or new employee start date
COR
Deliverable PWS Paragraph Frequency Distribution
Phase-Out Plan 1.10 90 calendar days prior to the expiration of the base period COR
Quality Control Plan 1.12
Provide initial QCP within 10 workdays of contract award;
Updates or changes to the QCP after contract award shall be submitted within 5 workdays of changes
CA/COR
State Approved Curriculum 5.3.1
Provide copies of curriculum within 30 calendar days of contract start date
CA/COR
This PWS has been developed and reviewed for accuracy IAW JBLM-Mission and Installation Contracting Command guidance and local available resources.
ENNICE L. HOBBS
GS-13, DAC
Deputy Director
SCOPE OF WORK AND SPECIFIC TASKS
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