Performance_Work_Statement.pdf

Project Name: Regional Field Service Facility (14th & Catlin) Snow Removal Services

SCOPE OF WORK

The Contractor shall provide all management tools, equipment, and labor necessary to ensure snowplowing services are performed at the U.S. Forest Service Regional Field Service Facility (RFSF), also known as 14th & Catlin, in a manner that will maintain a satisfactory condition. This work should be done such that it looks professional in appearance. Snow will be plowed so that there are no berms blocking vehicles in the parking lot areas, blocking any roadways or in front of overhead doors. This work is being solicited as a performance-based service contract. Performance based means that the contractor is responsible for an end product. If an end product is not provided in compliance with the contract specifications, an adjustment to the payment will be made. Any damage to government property/personal property is the responsibility of the contractor.

LOCATION

The Government facilities for the services listed in this requirement are located at the following address:

USDA Forest Service Regional Field Service Facility 1615 S. Catlin St., & 1803 Strand Ave Missoula, MT 59801

SCHEDULE OF WORK FOR SNOW REMOVAL

The Government-facilities office hours are from 7:30 a.m. to 4:30 p.m. Mountain Time, Monday through Friday, except Federal Holiday for Snow Removal. The specifications listed below are intended to describe the requirements for services at each location during this period. A Map for snow removal will be provided to all offerors. Site visits are welcome and can be scheduled through the Contracting Officer’s Representative.

• Snow removal services will be required automatically when there is an accumulation of two inches of snow or more throughout the season. Snow removal services are generally performed from November through March (5 months) each year on an as needed basis.

• The Contractor shall maintain all areas to the standards established in this contract which may require services at more frequent intervals for Snow Removal. For example, the Contractor shall on a heavy snow accumulation day may require snow removal in the afternoon before the close of business. The Contractor is not required to provide service on Federal Holidays, except in emergency situations.

• Regional Field Service Facility parking lots and main road (Annotated on the map in white with the letter “A”) connecting the North and Southwest facilities will be plowed. The vendor does not need to wait to be called.

• Ordered as needed, deicing will be the same footprint as annotated with the letter “A” on the map for snowplowing.

• Ordered as needed, snowplow areas are annotated on the map in green with the letter B” and consist of the roadways around storage bldg. 2 & 3.

The contractor shall begin providing services whenever either weather conditions or forecasts reasonably require that performance be initiated to satisfy the above stated Standard of Performance.

Plowing of parking lots and roads shall be done in the mornings before 0700 hours but plowing may continue beyond that time for morning snowfalls where completing plowing by that time is not possible or it is still actively snowing. Snow may be removed at any time during the day during sustained snowfall events.

CONTRACTOR QUALITY CONTROL PLAN (QCP)

The Contractor shall institute and maintain a complete quality-control program to ensure that the requirements of this contract are provided, as specified. The overall goal of the program should be to identify and correct any problems that may exist before they are identified by or reported to the COR and/or the building-management staff. As a minimum, the program shall include:

- An inspection system covering all the services required with a comprehensive checklist to be used to inspect contract performance during scheduled and unscheduled inspections, and the name(s) of the individuals who will be performing the inspections.

- A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided before the level of performance becomes unacceptable and/or Government inspectors point out the deficiencies.

- A file of all inspections conducted by the Contractor and corrective actions taken.

This should include follow-up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, kept current, and made available to the COR and the Contracting Officer during the term of the contract.

Not later than 30 days prior to contract start date, the contractor shall establish procedures to ensure on-call personnel shall report for duty within 60 minutes of notification. The Contractor shall furnish the COR an on-call contact listing. This listing shall be updated to ensure personnel are available continuously throughout the contract period.

B.6 GOVERNMENT QUALITY ASSURANCE

The Government shall evaluate the contractor's performance under this contract. All surveillance observations shall be recorded by the Government. When an observation indicates defective performance, the COR shall request the contractor's representative initial the observation.

Government verification inspections of services shall not constitute acceptance, nor replace the contractor inspection or in any way relieve the contractor of any responsibility to take all actions necessary to assure highest quality of service rendered.

The contractor may be required to meet at least weekly with the COR during the first month of the contract. Meetings shall be as often as necessary thereafter as determined by the COR.

B.7 GOVERNMENT FURNISHED PROPERTY

No Government furnished property.

B.8 CONTRACTOR FURNISHED PROPERTY

Equipment shall be of commercial quality, size, and type suitable for accomplishing the grounds maintenance and snowplowing work. The Contractor's equipment shall be in good repair and able to operate efficiently and safely.

Back up equipment or contingency plans shall be in place to ensure service is still provided in a timely fashion in the event of equipment failure.

The Contracting Officer and Contracting Officer's Representative may inspect the Contractor's equipment, tools, or supplies at any time and direct the removal of any objectionable, improper, inadequate, or unsafe items. These items shall be removed from the job by the Contractor and replaced with satisfactory equipment.

Operation of Equipment

Equipment shall be used by a skilled operator with experience. Contractor shall satisfy all applicable OSHA and DOT requirements or certifications for the operation of equipment.