Performance Work Statement.docx

Performance Work Statement (PWS) Provide On-Site Chiller Systems Diagnostics & Troubleshooting Training (Smardt Chillers) 06/17/2019 Version 2.0 Vision Statement Committed to Service – Enhancing Readiness – Foundation of the Army Culture.

1 Scope The Contractor shall provide all labor, transportation, management, tools, supplies, equipment, and material necessary to provide System Diagnostics and Troubleshooting Training for Smardt Chillers, on-site for the Directorate of Public Works (DPW) civilian personnel. Training shall be provided at the DPW, Operations & Maintenance Division, Bldg. 2624, Training Room, Schofield Barracks, on the Island of Oahu, Hawaii.

2 General Requirements This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.1 Non-Personal Services

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of Subcontractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at the DPW, Service Contract Branch (SCB) and the Contractor's corporate offices.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single Point of Contact (POC) between the Government and Contractor personnel assigned. The Contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.3 Personnel Administration

The Contractor shall provide the following management and support as required. The Contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for Subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add Subcontractors to their team after notification to the Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

2.5 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall ensure the labor categories as defined in the Labor Categories document, labor rates, and man-hours utilized in the performance of each Task Order (TO) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work at DPW, O&MD Training Room, Bldg. 2624, 1264 Kolekole Avenue, Schofield Barracks, Monday through Friday between the hours 7:30 a.m. to 4:00 p.m. except US Federal Holidays. In no event shall the Contractor perform work outside the normal working hours without obtaining written approval from the Contracting Officer’s Representative (COR).

3 Performance Requirements The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 Training Description

The training course is designed to equip employees with the skills and tools necessary to service and maintain DPW Smardt chillers and its associated system. The certification received upon completion of this course authorizes the participants to carry out regular maintenance and basic troubleshooting of Smardt equipment.

Training is provided in a classroom and hands-on environment. The training is for seventeen (17) students from DPW.

This training will prevent unnecessary or prolonged down time. It is designed to precondition DPW employees with specific information about Smardt chillers that are in operation throughout the various Army Installations on Oahu. DPW employees will receive an overview of the newest upgrades and gain access to technical support staff for assistance in troubleshooting and servicing unplanned maintenance events. Trainee’s will be provided with hands-on training to be able to set, program, open, diagnose and troubleshoot some of the major components made available at the on-site training. Aside from the access to technical support staff, benefits will also include access to technical documentation, access to software required to interact with major components on Smardt chillers and access to Smardt’s parts list. This is also an opportunity for them to ask the questions that have been or could be of future concerns. Upon completion, DPW employees will be prepared with the valued knowledge necessary in facing the vaguest challenges of maintaining a successful operating Smardt equipped chiller plant as they continue to provide service for our soldiers, families and customers.

Performance Standard

a) STD: Receive Smardt technical training course

b) STD: Gain Smardt benefits as specified in para 3.1

AQL: 100%

3.2 Training and Course Materials

The Contractor shall provide all classroom and hands-on training and course materials. Curriculum will include all facilitation materials and workbooks.

3.3 Service Performance Summary

4 Government Furnished Materials Water and electricity required for the performance of the work covered by this contract will be furnished to the Contractor at no additional cost. Utilities required will be obtained by utilizing existing outlets located throughout the facilities.

5 Point of Contacts (POCs)

OMD Utilities Branch: Mr. Monte Martin, (808) 655-0591 (Office) OMD Systems Maintenance: Mr. Alexander Defrancia, (808) 655-1319 (Office)

OTHER INFORMATION

GENERAL ENVIRONMENTAL STANDARDS

(a) While performing work on any US Army Garrison, Hawaii (USAG-HI) installations, the contractor will comply with Executive Orders 13423 “Strengthening Federal Environmental, Energy, and Transportation Management” signed by the President on 24 Jan 2007 and 13514, “Federal Leadership in Environmental, Energy, and Economic Performance” signed by the President on 8 Oct 2009 requiring the acquisition of environmentally preferable goods and services, use of sustainable environmental practices, purchase of bio based, energy efficient and recycled content products. More specifically, the Contractor will strive to improve upon their sustainability performance by taking actions to:

(1) Reduce energy consumption

(2) Reduce greenhouse gas emissions

(3) Conserve and protect water resources

(4) Eliminate waste, recycle, and prevent pollution

(5) Adopt sustainable technologies

(6) Procure environmentally preferable materials, products and services

(7) Maintain sustainable buildings

(8) Strengthen livability of the local community

(9) Inform and involve personnel in the achievement of these goals.

(b) The contractor will comply with the Government directives, permit conditions, installation policies and plans as administered by the Government. The Contractor will be held liable to pay for any environmental fines resulting from his operations, waste generated or other operational environmental requirements. As applicable, the Contractor will obtain environmental permits required for wastewater pretreatment, underground tanks, hazardous waste identification numbers, air pollution permit for temporary sources, storm water permits or other pertinent environmental permits.

(c) The contractor will review and comply with applicable policies, program documents and regulatory requirements as stipulated under each environmental program media below.

(1) Environmental program documents include, but are not limited to; the Installation Hazardous Waste Management Plan – USAG-HI Regulation 200-4, Asbestos Management Plan, Lead-based Paint Management Plan, Installation Spill Prevention, Control, and Countermeasures (SPCC) Plan, Integrated Natural Resources Management Plan, Integrated Cultural Resources Management Plan, Pollution Prevention Plan, and the Storm Water Pollution Prevention Plan available at the DPW Environmental Division. Environmental program documents can be downloaded from the installation sustainability and environmental management website at: http://www.garrison.hawaii.army.mil/sustainability/Environmental.aspx.

(2) Installation policies include, but are not limited to; the Environmental Compliance and Protection Program Policy Memorandum USAG-HI-4; Environmental Policy Memorandum USAG-HI-10; Authorized Use List Policy Memorandum USAG-HI-19, Waste Reduction and Recycling Policy Memorandum USAG-HI-25; Open Burn Policy Memorandum USAG-HI-51; Generator Control Policy Memorandum USAG-HI-55; Illicit Discharge Detection and Elimination Policy Memorandum USAG-HI-59; and the Joint USARPAC and IMCOM-Pacific Energy Conservation Policy Guidance. Installation Policy Memorandums are available for download at: http://www.garrison.hawaii.army.mil/command/documents.htm

(3) The contractor is also encouraged to view the online A to Z sustainability and environmental management guide for instructions on managing common environmental issues. The A to Z sustainability and environmental management guide is available at:

http://www.garrison.hawaii.army.mil/sustainability/AtoZ.aspx.

(d) The Contractor shall at all times keep the work area, including storage areas used by him, free from accumulations of waste material or rubbish and prior to completion of the work remove any rubbish from the premises and all tools, scaffolding, equipment and materials not the property of the Government. Upon completion of the work, the Contractor shall leave the work and premises in a clean, neat and workmanlike condition satisfactory to the Contracting Officer. If debris is not disposed of properly or the site is not left clean, the Government will clean the site at the expense of the contractor. The contractor will also be held liable for damages done to the environment as a result of disposal and/or cleanup.

(e) The contractor may be subject to unannounced Environmental Compliance Inspections by the DPW Environmental Division.

(f) Environmental and Safety Noncompliance Fees. The contractor shall be solely responsible for remedying all Federal, State and local environmental and safety violations or noncompliance and any payment of fines, penalties and fees levied as a result of the violations or noncompliance. The government reserves the right to withhold payment in the amount of the fines, penalties and fees levied if not paid by the contractor.

EMERGENCY PLANNING COMMUNITY RIGHT TO KNOW ACT (EPCRA) HAZARDOUS SUBSTANCES (HS)

(a) Contractors using EPCRA HS in the performance of any work while on USAG-HI installations are responsible for complying with the provisions of EPCRA regulations and submitting applicable reports (TIER II/TRI) to Federal and State regulatory agencies as applicable.

(b) Copies of reports for substances used in connection with work performed on USAG-HI installations shall be provided to the DPW Environmental Division, Attention: EPCRA Program Manager, STOP 253, 3rd Floor, 948 Santos Dumont Ave., Wheeler Army Airfield, phone 656-2878.

(c) Chemicals regulated under EPCRA HS are defined in EPA document EPA 550-B-98-017, Title III List of List, Consolidated List of Chemicals Subject to the Emergency Planning and Community Right to Know Act and Section 112(r) of the Clean Air Act Amended.

(d) The contractor is responsible for knowing which chemicals it uses or transports that are contained on the list. For convenience, the contractor may review a copy of the EPA document at the Directorate of Public Works (DPW) Environmental Division. The document can also be downloaded from the U.S. Environmental Protection Agency (EPA) at: http://www.epa.gov/oppt/pubs/genpub.htm.

(e) The contractor must maintain copies of Material Safety Data Sheets (MSDS’s) of all chemicals used in the performance of any work while on USAG-HI installations. MSDSs must be readily available at the site location where the work is being performed.

(f) The contractor can request the list and locations of EPCRA HS currently utilized on USAG-HI installations by contacting the DPW Environmental Division EPCRA Program Manager. The contractor must provide name, company, contract number, date the contract was awarded and provide a description of the contract. A database of locations of chemicals will then be forwarded upon review and approval of request. Contractors working on USAG-HI installations are encouraged to review this database, which will provide information where potentially hazardous chemicals are stored.

(g) All spills of substances containing EPCRA HS will be immediately reported to the Directorate of Public Works Spill Response line at 656-1111 and the USAG-HI, Public Affairs Office at 656-3160 or 542-9489 (after hours). The Contracting Officer must be notified during the first business hour immediately after. All waste generated from EPCRA HS being utilized will be immediately reported to the DPW Environmental Office, phone: 656-2878.

(h) All Contractors utilizing substances containing EPCRA HS will perform the following prior to contract start.

(1) Review the Installation Spill Prevention, Control, and Countermeasures (SPCC) Plan and the Installation Hazardous Waste Management Plan – USAG-HI Regulation 200-4 available at the DPW Environmental Division or from the from the installation sustainability and environmental management website at: http://www.garrison.hawaii.army.mil/sustainability/Environmental.aspx. Upon review, the contractor or designated responsible employee shall sign a certification statement that they have reviewed and understand the contents of these documents.

(2) Provide a listing and MSDS copies of oil and Hazardous Substance (HS) products projected to be utilized in the performance of any work while on USAG-HI installations to the DPW Environmental Division. The estimated average and maximum quantities of each material anticipated to be on-site at any given time shall also be provided to the DPW Environmental Division EPCRA Program Manager, STOP 253, 3rd Floor, 948 Santos Dumont Ave., Wheeler Army Airfield, phone 656-2878 and to building 6040 East Range for material to be bar-coded. The contractor must ensure the product listing is current and updated as frequently as necessary and/or at a minimum, on an annual basis by 1 January of each year.

(3) Provide the name, office phone number, and cellular phone number of a company spill response point of contact. The point of contact must be trained in spill response.

(4) Provide a copy of an agreement with a hazardous materials spill response company in the event of a spill.

(5) Provide copies of employees training certificates on environmental and spill response training.

(6) Appoint a primary and alternate Environmental Compliance Officer in writing.

(7) Develop a notification procedure in the event of a spill to include phone numbers of response personnel, support agencies, National Response Center, State Hazard Evaluation Emergency Response Office and Civil Defense.

(8) Accomplish all spill notifications as required by the U.S. Environmental Protection Agency and State of Hawaii to the Hazard Evaluation Emergency Response Office, Local Emergency Response Commission and National Response Center. Copies of written spill notifications shall be provided to the DPW Environmental Division.

(9) All spills caused by the contractor will be cleaned up under supervision of the contractor and a qualified hazardous materials spill response company, at no cost to the government, in accordance with all applicable laws and regulations and to the satisfaction of the DPW Environmental Division.

(10) The contractor shall pay for disposal cost of all contaminated materials to include but not limited to soil, sorbent materials, disposable equipment and other materials contaminated by the spill. Ensure all disposals are in accordance with all applicable laws and regulations at authorized disposal facilities.

SPILLS OF PETROLEUM/OIL/LUBRICANTS OR HAZARDOUS MATERIALS/HAZARDOUS WASTE

(a) The contractor will prepare and maintain a site-specific spill plan, including notification procedures for spills/releases. The spill plan will include phone numbers of response personnel, support agencies, National Response Center, State Hazard Evaluation Emergency Response Office and Civil Defense. The contractor will provide a copy of the spill plan to DPW Environmental Division upon request.

(b) The contractor shall provide immediate response to stop, contain, and clean-up all spills of oil and other hazardous substances that result from his performance under this contract.

(c) The contractor must report all spills immediately to the DPW Spill Response line at (808) 656-1111 in accordance with the Installation SPCC Plan. Additionally, the contractor shall notify the COR of the incident during normal business hour or the first business hour following the incident.

(d) The contractor will accomplish all spill notifications and written spill reports as required by the U.S. Environmental Protection Agency, State of Hawaii Hazardous Evaluation Response Office, Local Emergency Planning Commission and National Response Center, in accordance with applicable laws and regulations.

(e) The contractor will provide a copy of spill notifications and written reports to the DPW Environmental Division.

(f) All spills caused by the Contractor will be cleaned up under the supervision of the Contractor and/or a qualified hazardous waste/materials spill response company, at no cost to the USAG-HI, in accordance with all applicable laws and regulations and to the satisfaction of the DPW Environmental Division. If cleanup is not accomplished in a timely fashion, or to the satisfaction of the DPW Environmental Division, the Government will assist with the final cleanup, and the Contractor will provide appropriate reimbursement of cleanup costs.

(g) The contractor will pay for all clean up, management, and disposal cost of all contaminated materials to include but not limited to soil, sorbent materials, disposable equipment and other materials contaminated by the spill. The contractor will ensure waste disposal is accomplished in accordance with all applicable laws and regulations and at an authorized/permitted treatment and disposal facilities.

(h) The contractor will pay any fines or penalty charges associated with a citation issued by federal, state or local officials as a result of the accident.

(i) Contractors handling bulk fuel must be trained to do so, and mobile fuel operations must be approved by the DPW Environmental Division.

(j) Off-Post Spills. The contractor shall be responsible for and pay for cleanup of off-post spills in accordance with directions received from appropriate local authorities (e.g., Honolulu Fire Department, State Civil Defense, etc.). Off-post spills in connection with work performed under this contract shall also be reported to the DPW Spill Response line at (808) 656-1111 and the COR.

(k) Discovery of other than contractor-caused spills. The contractor shall report any spills of hazardous materials to the DPW Spill Response line at (808) 656-1111 and the COR upon discovery.

HAZARDOUS WASTE (HW) and NON-REGULATED WASTE (NRW).

(a) The Contractor will comply with the Environmental Compliance and Protection Program Policy Memorandum USAG-HI-4.

(b) The Contractor will determine, based on generation of hazardous waste(s) resulting from their operation/activities their respective hazardous waste generator status. The contractor is responsible to manage HW and NRW generated on-site from inception to disposal in accordance with all applicable, federal, state, and local regulations. All costs associated with disposal are borne by the Contractor.

RECYCLING PROGRAM

(a) The contractor will comply with USAG-HI Policy Memorandum 25, Waste Reduction and Recycling, requiring diversion of solid waste to the fullest possible. More information can be found on the installation sustainability and environmental management website at: http://www.garrison.hawaii.army.mil/sustainability/Recycling.aspx

(b) Identify a recycling POC to DPW Environmental Division to include name, phone number and email address.

(c) Report quantities of refuse disposed and recycled to DPW Environmental Division as part of the work performed under this contract as applicable.

NATURAL AND CULTURAL RESOURCES PROGRAM

(a) The contractor will comply with USAG-HI Range Standard Operating Procedures (SOPs). All personnel who use the ranges must complete a mandatory pre-brief covering issues associated with Natural and Cultural Resources.

(b) The contractor must be cognizant of the potential environmental impact and liability their actions could have, if specified procedures are not followed on Army lands. The contractor must be aware that USAG-HI manages more than 100 threatened and endangered species including plants, snails, birds, bats, insects and their critical habitat and over 1,300 prehistoric archaeological sites, including temple structures, stone markers, fishing shrines, habitation sites, caves, rock shelters, mounds, burial platforms, earth ovens, stone walls and enclosures, agricultural terraces, irrigation canals, petroglyphs and trails.

(c) The contractor shall take every precaution to prevent starting wildfires at training areas and must put them out if they do occur. The contractor must report all wildfires to range control immediately at 808-655-1434.

(d) The contractor must be familiar with the policy and restrictions regarding the types of ammunition that can be used under the different Burn Indices (BI) and on the different ranges.

(e) The contractor must comply with the non-smoking policy at training areas and only allow smoking in designated areas.

(f) The contractor must comply with the range best management practices to prevent the spread of invasive plant species from one training area to another by always washing vehicles, gears and equipment before starting new training activities.

(g) The contractor will stay out of areas marked with Seibert Stakes. Seibert stakes are placed along roads and within vegetated areas to advise personnel of unsafe or hazardous range or training conditions and/or environmentally sensitive off-limit areas.

(h) The contractor will refer to the installation sustainability and environmental management website at: http://www.garrison.hawaii.army.mil/sustainability/NaturalResources.aspx and http://www.garrison.hawaii.army.mil/sustainability/CulturalResources.aspx for additional information.

NATIONAL ENVIRONMENTAL POLICY ACT (NEPA)

As applicable, and upon request by the Government, the contractor will comply with the NEPA process, notify the DPW Environmental Division and complete a Record of Environmental Consideration (REC) for actions such as, but not limited to:

(1) Actions that could impact historic structures, cultural and natural resources

(2) Minor renovation or new construction

(3) Actions that introduce new training vehicles, maneuvers, and weapons

(4) Replacing or removing floor tiles, ceiling tiles, sound proofing material, lighting fixtures, carpet, serving line equipment, natural gas unit

(5) Installing interior doors, windows, partitions, security cameras, rerouting ductwork

9. SUSTAINABLE ENVIRONMENTAL MANAGEMENT (SEM) SYSTEM

(a) The contractor will be familiar with and comply with the installation’s Environmental Policy Memorandum USAG-HI-10 and all 18 components of the installation SEM system manual in conformance with the ISO 14001 standard. The SEM system manual is available for download at: http://www.garrison.hawaii.army.mil/sustainability/SEM.aspx

(b) In accordance with OPORD IMPC-HI-ZA 02-09, the contractor will train all personnel in SEM awareness provided by DPW Environmental Division upon contract award. Refer to the installation Sustainable and Environmental Management website at http://www.garrison.hawaii.army.mil/sustainability/Training.aspx for information about the online training logging and access procedure.

(c) The contractor will support, as applicable, USAG-HI in achieving the reduction and environmental improvement goals identified in the installation Strategic and Sustainability Plan, as well as Executive Order 13514. The Contractor will strive to accomplish these goals by implementing and promoting green practices to help reduce their environmental footprint, fostering an ethic that takes the Army beyond environmental compliance to sustainability.

(d) Appoint a SEM point of contact to DPW Environmental Division to include Name, phone number and email address upon request by the Government.

ENERGY AND WATER CONSERVATION

(a) Upon request by the Government, the contractor will appoint a Unit Energy Conservation Officer (UECO) and Building Energy Monitor (BEM) and fully participate in the Garrison's energy and water conservation program.

(b) Appointed BEM and UECO must attend the training class provided by the DPW Engineering Branch.

(c) The appointed UECOs and BEMs are responsible for ensuring energy-saving measures are being enforced in each building and to provide regular reports to DPW Engineering Branch showing how well the contractor is doing at conserving energy.

(d) More information can be found on the installation sustainability and environmental management website at: http://www.garrison.hawaii.army.mil/sustainability/Energy.aspx

PRECAUTIONS FOR THE PROTECTION OF EXISTING UTILITIES (INCLUDES COMMUNICATIONS) AND FACILITIES.

(a) Contractors are required to ensure necessary precautions and obtain required permits to protect government utilities and facilities. Contracts involving dredging, excavating, blasting and grading operations, demolition of structure and the moving of heavy and/or bulky equipment shall be subject to the following procedures and conditions:

(1) The Contractor shall obtain a written concurrence of the existing conditions and locations of utilities for his operations from the COR prior to beginning work and request the best information available on the location of Engineer facilities. Contractor shall verify locations of all utilities identified by the Government which affect his work.

(2) The Contractor shall be required to obtain a written clearance for his operations prior to beginning work and shall have locations of signal underground facilities staked out in the field from the 30th Signal Battalion/Network Enterprise Center-Hawaii (NEC-HI), EMC, IMG (Army Telephone, Data/LAN): Bldg. 600, Room 157, 148 Curtis Loop, Wheeler Army Air Field. Mr. Eugene Brown, (Primary AO) (808) 656-6656; Marion F. Robinson, Jr., (808) 656-1765 (Alt AO). Business Hours: Mon - Fri. 0830-1700.

(3) If any cable/conduit is uncovered or damaged during excavation process, immediately contact:

(i) the JHITS trouble desk, (808) 659-1444

(ii) the NEC-HI RNOSC, (808) 655-2999, with detailed information on situation, and

(iii) the NEC-HI POCs (above) with reported dates, times and details.

(4) The Contractor shall also obtain a written clearance for gas line for this operations from The Gas Company (Tel: 594-5575) prior to beginning work and shall have locations for underground facilities staked out in the field by Gas Company personnel.

(5) Additional Digging Information: At least five days prior to digging please call the number below. Government Agency and Contact Person: Hawaii One Call Center Phone Number: 1- 866-423-7287.

(b) The Contractor shall be liable for damages resulting from his failure to comply with (1), (2), (3) or (4) above.

AMC-LEVEL PROTEST PROGRAM

(a) If you have complaints about this procurement, it is preferable that you first attempt to resolve those concerns with the responsible Contracting Officer. However, you can also protest to Headquarters, AMC.

(b) The HQ, AMC-Level Protest Program is intended to encourage interested parties to seek resolution of their concerns within AMC as an Alternative Dispute Resolution forum, rather than filing a protest with the Government Accountability Office or other external forum. Contract award or performance is suspended during the protest to the same extent, and within the same time periods, as if filed at the GAO.

(c) The AMC protest decision goal is to resolve protests within 20 working days from filing. To be timely, protests must be filed within the periods specified in FAR 33.103. Send protests (other than protests to the Contracting Officer) to:

Headquarters U.S. Army Materiel Command Office of Command Counsel 4400 Martin Road Rm: A6SE040.001 Redstone Arsenal, AL 35898-5000

Fax: (256)450-8840

(d) The AMC-level protest procedures are found at: http://www.amc.army.mil/amc/commandcounsel.html. If Internet access is not available, contact the Contracting Officer or HQ, AMC, to obtain the AMC-Level Protest Procedures.

ACCESS TO ARMY INSTALLATIONS – PERSONNEL AND VEHICLES

We recognize the important roles companies like you play in our day-to-day operations. That is why USAG-Hawaii is enhancing the current access control solution called the RAPIDGate Program. This program supports the security requirements while offering a streamline access procedure for vendors, contractors, sub-contractors, suppliers, and service providers. This voluntary program is available by installation approval to new and existing personnel who require routine access to USAG-Hawaii and are not authorized to receive a Department of Defense CAC and desire streamlined entry into the installation. Separate sponsorship and participation at each USAG-Hawaii location (e.g., Schofield Barracks, Wheeler Army Airfield, Fort Shafter, Tripler Army Medical Center, Pililiaau Army Recreation Center and Pohakuloa Training Area) is required.

1) Access Privilege Management options*

a) RAPIDGate Credential holders may access the installation through any of the USAG-Hawaii Gates that size allows and will only be subject to random inspections.

b) Companies that choose not to participate in the RAPIDGate Program will have limited access through the Schofield Barracks Lyman gate, Fort Shafter’s Buckner Gate and Tripler Army Medical Center Main Gate. All employees will be required to go through the inspection area and will be subject to the standard access control procedures, security screenings, and/or vehicle inspections.

RAPIDGate Access Control Program for Vendors, Suppliers, Contractors, Sub-Contractors, and Service Providers.

2) Key Dates*

a) Effective August 15, 2019, Contractor Access Pass (CAP) badges will no longer be issued for long term access. A 30 day CAP badge will be available until August 15, 2019. All currently issued CAP badges will maintain their existing expiration date or expire and be confiscated on September 15, 2019 (whichever occurs sooner).

b) Effective September 15, 2019, the only long-term contractor credential available for access is the RAPIDGate Credential. The only other valid pass available for access is a seven (7) day pass.

*Access control changes can occur at any time due to security requirements

Companies that service USAG Hawaii facilities may initiate enrollment in the RAPIDGate Program by calling 1-877-RAPIDGate (1-877-727-4342). More information about the enrollment process can be found in the attachment titled “RAPIDGate Program Enrollment Information”.

If you have questions regarding the RAPIDGate Program at USAG-Hawaii, please contact RAPIDGate at 1-877-RAPIDGate (1-877-727-4342). If you have any questions regarding the USAG Hawaii access control changes, please contact Chief Lesley Gardner, Chief of Guards, at 808-656-0707 or Lt. Shawn Stackhouse, Security Branch Operations, at 808-656-0232.

We strongly encourage you to review the program benefits that the RAPIDGate Program offers. It will assist us with streamlining access for your employees, improving the ability of our access control personnel, and maintaining higher levels of security and efficiency.

RAPIDGate Program Enrollment Information

1) Enroll your company by calling 1-877-RAPIDGate (1-877-727-4342).

To enroll your company in the RAPIDGate Program, please go to the following web address to fill out the Enrollment Forms, https://eform.rapidgate.com/. On the Enrollment Forms you will need to provide your USAG-Hawaii sponsor point of contact, including a name, phone number, and e-mail address. USAG-Hawaii must authorize your request to participate in the RAPIDGate Program. The minimum elapsed time from company enrollment to an employee receiving his or her RAPIDGate Credential is approximately two weeks. If you would like additional information please call Fortior Solutions at 1-877-RAPIDGate (1-877-727-4342). A Customer Service Representative will give you all the necessary information regarding the RAPIDGate Program. Enroll today to ensure your employees have their RAPIDGate Credentials by the Program effective date September 16, 2019.

If your company is already enrolled in the RAPIDGate Program at another installation, it may request access for its employees at this installation by calling 1-877-RAPIDGate (1-877-727-4342). Once your company is approved by USAG-Hawaii, your employees who already hold RAPIDGate Credentials may be able to use the same Credentials at the additional installation.

2) Employees register at onsite Registration Stations.

Once your company has been approved for enrollment and paid the enrollment fee your company will receive an email with your company’s RAPIDGate Company Code, Instruct your employees who need access to USAG-Hawaii to register at the self- service registration station located at the Visitor Control Center at Leilehua Golf Course Vehicle Registration Office Bldg.6508 or Tripler Army Medical Center Main Gate Building # 50.

Each employee should be ready to provide your company’s RAPIDGate company code, his or her address, phone number, date of birth, and Social Security number. The Registration Station will capture the employee’s photograph for credentialing and fingerprints for identity verification.

Assisted registration at your company’s location may be available if you have 50 or more employees to register. Call 1-877-RAPIDGate (1-877-727-4342) for details.

3) The RAPIDGate Program performs background screening and credentialing.

Once your company has approved each employee for participation and paid the registration fee, the RAPIDGate Program performs identity authentication and background screening. Your company will be notified when qualified employees may pick up their personalized RAPIDGate Credentials at the Visitor Control Center at Leilehua Golf Course Vehicle Registration Office or Tripler Army Medical Center Main Gate Building # 50. To retrieve a Credential, each employee must show proof of identity by presenting one form of identification from List A (next page), or two forms of identification from List B.

After activating their RAPIDGate Credentials, employees present their Credentials to request entry to USAG-Hawaii, and must wear and display the Credentials at all times while on the installation. Questions about the USAG Hawaii RAPIDGate Program should be addressed to info@rapidgate.com with the subject line RE: RAPIDGate Program.

Forms of Acceptable Identification for picking up your credential:

List A – One Needed

· U.S. Passport (unexpired)

· Permanent Resident Card or Alien Registration Receipt Card (Form I-551)

· Unexpired foreign passport, with I-551 stamp or attached Form I-94 indicating unexpired employment authorization

· Unexpired Employment Authorization Document that contains a photograph (Form I- 766, I-688, I688A, I-688B)

List B – Two Needed

· Driver’s license or ID card issued by a state

· ID Card issued by federal, state or local government agencies or entities

· School ID card with a photograph

· Voter’s registration card

· U.S. Military card or draft record

· Military Dependent’s ID card

· U.S. Coast Guard Merchant Mariner Card

· Native American tribal document

· Driver’s license issued by a Canadian government authority

· U.S. Social Security card issued by the Social Security Administration

· Certification of Birth Abroad issued by the Department of State (Form FS-545 or Form DS-1350)

· Original or certified copy of a birth certificate issued by a state, county, municipal authority or outlying possession of the United States bearing an official seal

· U.S. Citizen ID Card (Form I-197)

· ID Card for use of Resident Citizen in the United States (Form I-179)

· Unexpired employment authorization document issued by DHS (other than those listed under List A)

ANTITERRORISM (AT) STANDARDS

Pursuant to Department of Defense Instruction Number 2000, “DoD Antiterrorism (AT) Standards,” dated October 2, 2006, each contractor employee requiring access to a Federally-controlled installation, facility and/or Federally-controlled information system(s) shall complete Level I AT Awareness Training on an annual basis and receive a certificate of completion.

Standard Contract Language Provision/Contract Clause Applicability and/or additional SOW language. Detailed information on each of these items are stated below. Applicable items to this contract action are indicated below.

___X__ 1. AT level I Training (general)

1. AT Level I training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 7 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable.

The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

2. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contract or Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2a. For contractors that requiring CAC access to a DoD facility or installation.

2b. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations .

3. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

4. iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. SEE 52.242-5002 IWatch Training.

5. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

6. For contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

7. For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

8. For information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD. 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

9. For information assurance (IA)/information technology (IT) certification. Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award.

The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

10. For contractors authorized to accompany the force. DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States. The clause shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations;

humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

11. For Contract Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US. The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

12. For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished contractor.

13. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

15. IWatch Training

(a) IWATCH within the Army is a nation-wide modern version of a neighborhood watch program focused on the threat of terrorist activity. It is an antiterrorism awareness program that the contractor’s workforce, while on Army installations, must all be familiar with to promote and enhance reporting suspicious activity or behavior. The program has two elements: “passive” and “active.” The passive element is an individual’s situational awareness of his or her surroundings. The active element of IWatch involves individuals taking action to report suspicious behavior or activities to law enforcement for more investigation.

(b) Contractor personnel, to include subcontractors, performing on or within an Army controlled facility, area or on an Army installation are required to brief and train their personnel on the IWatch program for that area, facility or installation. Training standards will be provided by the COR within 5 calendar days of contract award. Contractor personnel are to train all personnel within 30 days of award or within 30 days of a hiring action. Contractors are to report training to the COR within 45 days of contract award or a hiring action.

16. SAFETY REQUIREMENTS

(a) The Contractor shall implement a safety program conforming to the requirements of Federal, State and Local laws, rules and regulations. The program shall include, but is not limited to, the following, as applicable:

(b) The contractor must submit a safety plan and job hazard analysis in accordance with EM 385-1-1, 15 SEPT 08, for…