Performance Work Statement_ DIMS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Data Capabilities Division (DCD) Data Integration Modernization Services (DIMS)

13 February 2025

PART 1. GENERAL.

1. ADMINISTRATIVE OVERVIEW

1.1 Description of Services/Introduction: The contractor shall provide all personnel, management support, and non-personal services necessary to support the DCD as defined in this Performance Work Statement

(PWS). This PWS is a statement of the technical, functional, and performance characteristics of the work to be performed, identifies essential functions to be performed, identifies performance factors, including the location of the work, the units of work, the number of work units, and the standards and timeliness of the work units. It serves as the scope of work and is the basis for all prices.

1.2 Background: Data Capabilities Division (DCD) under the GISA directorate of INSCOM leads the development and management of software capabilities to enhance all-source intelligence analysis and production on behalf of the Army Intelligence Security Enterprise (AISE). DCD collaborates with operational stakeholders and the acquisition community (PEO IEW&S) to gather feedback and make agile updates to the platform, software, data, and analytics. The division facilitates mission requirements across multiple theaters of operation; its platforms enable the development of a Common Intelligence Picture

(CIP) for commanders. INSCOM is the Information System Owner of AIDP, providing the governance process to prioritize changes aligned to the Army Intelligence Modernization Strategy. DCD enriches systems with data from authoritative sources and ensures protection through strong cybersecurity and risk management processes.

1.3 Objective. The objective of this task order is to provide comprehensive operational intelligence integration and data-centric operations to support DCD customers across tactical, joint, interagency, allied, and coalition partners, including Army Service Component Commands (ASCC), Joint Task Force

J-2s, and Combatant Commands. This activity provides intelligence consumers with a means to discover, access, and share relevant Intelligence Community (IC) reporting on the networks on which they operate including all-source and single-source intelligence. This activity executes 24 X 7 X 365 cross-domain solutions, secure network access support, data management, data and systems integration, and access to intelligence reporting across U.S. and multinational systems.

1.4 Scope. The scope of the effort and volume of deliverables are dependent upon changing global geopolitical developments and a shifting U.S. national security environment. Contractors shall be adjusting the concentration of effort continuously per government guidance in response to emerging and unpredictable threat conditions.

1.5 The scope is outlined within 6 specific task areas identified below, as outlined in Part 4 of the PWS:

▪ Task Area 1: DCD Cross Domain Solutions and Digital Content Management

▪ Task Area 2: DCD Data and Systems Integration and Trex Support

▪ Task Area 3: DCD Data Science and Engineering

▪ Task Area 4: DCD Operations Support

▪ Task Area 5: DCD Help Desk

▪ Task Area 6: Information Technology Support

1.5.1 Reference Materials:

▪ Part 5: Regulations and Policies

▪ Part 6: Technical Exhibit Listings

▪ Part 6: List of CDRLs

1.6 Period and Place of Performance.

1.6.1 Period of Performance. The Task order period of performance is for a 12-month based period from the time of award with four option periods. The PoP start and end dates are shown in the table below:

1.6.2 Places of Performance. Unless otherwise stated, the primary places of performance for all Task

Areas are INSCOM Nolan Building, Fort Belvoir, VA, Ft. Eisenhower, GA, Ft. Liberty, NC, Joint Base Lewis-McChord, WA, and Ft. Huachuca, AZ.

1.6.2.1 In the event of critical need, CMEs should be prepared to support requirements in the following places of performance: Fort Sam Houston, Texas; Wiesbaden, Germany; Vicenza, Italy; Fort Shafter, Hawaii; Camp Humphreys, Korea; Fort Carson, Colorado; Fort Cavazos, Texas; Camp Zama, Japan; Redstone Arsenal, Alabama; Fort Meade, Maryland; Fort Knox, Kentucky; and Charlottesville, Virginia.

1.6.2.2 Additional Continental United States (CONUS) or Outside Continental United States

(OCONUS) travel may be required for contractors to perform training and provide customer support across all Task Areas.

1.6.2.3 The personnel providing services within the CONUS are subject to deployment to OCONUS in support of operations. Some Contractor personnel may be embedded with a unit in combat or hostile areas. The duration of assignments may be for either a known or unknown timeframe. Operationally, the Contractor must be able to rapidly adapt to constantly changing battle areas and operational conditions and be able to rapidly shift assets in support of changing missions and risks.

1.6.2.4 Continuity of Operations (COOP): In response to catastrophic events, DCD will execute a

COOP plan; some contractor personnel shall be required to relocate to an approved COOP location. COOP operational hours are likely 24 X 7/365. DCD government personnel will provide additional guidance for COOP planning. In the event of an emergency or unanticipated impact to operations (such as a pandemic, natural disaster, etc.), telework or alternate worksites may be authorized for up to 90 days. After 90 days, the government will be required to reauthorize after a revaluation by the operations director. Costs of relocating employees, purchasing hardware, sustaining operations, or establishing new workstations at the cost of the government is authorized when approved by the government.

1.7 Hours of Operation.

1.7.1 Task Area 1. Contractors should provide services covering 24-hours a day, 7-days a week, and

365-days per year. The contractor shall ensure the following:

1.7.1.1 Minimum manning of 3 contractor personnel on shift at all times, two (2) of whom are trained and available to perform Data Transfer Agent (DTA) operations. The two-person minimum DTA manning requirement is mandated by Army and DoD policies for Two Person

Reliable Human Review of all files prior to conducting a cross-domain data transfer. In the event the DCD-designated automated screening toolset is degraded, 3-person manual review is mandatory to ensure Unauthorized Disclosure of Classification Information (UDCI) risks are mitigated.

1.7.1.2 Contractor personnel shall conduct a mandatory shift change/transition meeting between shifts. The primary purpose of the shift change is to provide a seamless transition of ongoing actions or issues from one shift to the next, facilitating continuous situational awareness and understanding and articulating any technical or procedural issues that impact the mission. The

Contractor will maintain a shift change log that captures any of these issues to keep government leadership informed and for tracking purposes.

1.7.1.3 The task lead will be on duty 8 hours a day, Monday through Friday incorporating established organizational core hours of 0900 through 1500 hours.

1.7.2 Task Areas 2, 3, 4, 5. Contractors provide services covering an 8-hour workday, Monday through Friday, and must incorporate the established organizational core hours of 0900 through

1500 unless otherwise directed. Contractor personnel must be available to the Government for the conduct of their contracted efforts during core hours unless coordinated and approved (in advance and in writing) by the Contracting Officer Representative (COR) except during

Recognized Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The

Contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor should keep in mind that the stability and continuity of the workforce are essential.

1.7.3 Surge Capability. Surge staffing and support may be required to support operational needs including support to exercises; respond to dynamic and changing operational conditions or changing requirements. Surg support will be as identified by the Government with approval by the COR and Contracting Officer (KO) with no less than one-week advanced notice whenever practical. The surge will be enacted only in the event of an emergency or extraordinary circumstances. Surge staffing may require additional personnel IAW the nature of the emergency (long term or short-term expediency). See Section H of the task order for option exercise provisions.

1.8 Holidays and Federal Closures

1.8.1 The contractor shall continue to meet all tasks, reporting requirements, and deliverables for

Task Area 1, including all federal holidays, inclement weather condition days, local or national emergencies, administrative closings, and similar Government directed facility closings.

1.9 Administrative and Management of Personnel Requirements.

1.9.1 Host Nation and Local Policy. Contractor employees shall comply with host nation and Status of Forces Agreement (SOFA) requirements. All Contractor employees shall comply with all local policies and orders.

1.9.2 Tactical Timeliness. Due to the highly adaptable nature of the enemy and the need to take advantage of short windows of opportunity, equipment and services are frequently required on short notice. The Contractor’s ability to provide services, and support within short time constraints 24 to 48 hours is critical.

1.9.3 Key Personnel. The contractor shall provide, at a minimum, the identified task order key personnel aligned to the position descriptions (see Technical Exhibit 3/Attachment 3) with personnel meeting the stated qualifications for each position identified. Persons nominated to fill key positions are to be identified as “key personnel”; Contractor shall provide resumes of key personnel within 2 calendar days of contract award for Government review and approval.

Deliverable: CDRL A001 – Personnel Resumes

1.9.4 The contractor shall identify the Project Manager and alternate who is responsible for this task order. These persons are to be identified as “Key personnel” IAW the base ID/IQ contract clauses concerning key personnel.

1.9.5 The contractor shall also provide a contract manager. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. All contractor key personnel shall be knowledgeable in the conduct of intelligence operations and must demonstrate knowledge of battalion, brigade, and division level intelligence operations and production cycles.

1.9.6 Personnel Replacement, Extended Work Week, Backfill, and Vacancies

1.9.7 Replacement of Key Personnel. The Contractor shall notify the KO prior to making any change in key personnel. Prior to directing any of the proposed key personnel to other programs or functional areas, the Contractor shall submit justification to substitute key personnel at least

48 hours prior to the substitution. Justification shall be in sufficient detail, to include the replacement’s resume and start date, to permit evaluation of the impact of the proposed change on the program and its schedule. The Contractor shall not substitute or change the Key

Personnel without prior written consent of the KO. The Contractor shall demonstrate to the satisfaction of the COR that the qualifications of the prospective personnel are equal to or better than the minimum qualifications outlined in this PWS.

1.9.8 Personnel Replacement. In the event that a contractor employee’s performance is determined to be unsatisfactory to the Government, the KO reserves the right to request and receive a written remediation plan from the contractor’s management to achieve satisfactory performance.

1.9.9 Extended Work Week: The contractor shall provide a sufficient number of fully trained and qualified employees to meet all reporting requirements and deliverables. The contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed. When hiring personnel, the contractor should keep in mind that the stability and continuity of the workforce are essential. If an

Extended Work Week (EWW) is required, all hours must be approved by the COR in advance.

An EWW is defined as any hours worked in addition to a normal 40-hour work week. The projected EWW hours must be within budget and will not exceed the contract’s limitation of funds. Justification shall be provided for all EWW requested per labor category/contractor name as reflected in the contractor’s invoice backup detail. Approved EWW hours shall apply only to the contractor(s) named in the request and are not transferable to others. If request is approved, all EWW hours worked shall be billed at the normal labor category billing rate. Without approval, EWW hours shall not be included in the contractor's invoice.

1.9.10 Vacancies. When the Contractor becomes aware that an employee will be leaving the contract, the Contractor shall immediately notify the COR and backfill the position with personnel of equal or superior qualifications no later than the eleventh working day and permanently fill the position within 30 calendar days. The Contractor shall notify the COR of their plan to fill the position prior to employee assignment. If a candidate employee does not meet minimum education and/or years of professional experience required for the position but possesses unique specialized experience required for successful performance of tasks assigned to a position, the

Contractor must submit a written waiver request with justification within 5 working days of candidate interview to the COR along with an education plan (as applicable) outlining the candidate’s intended schedule for meeting the minimum education requirements. This education plan will include the name of the candidate’s educational institution, degree/major being pursued, number of credits completed to date, total number of credits required to attain the degree, and anticipated completion date. Following review and concurrence, the COR will submit the waiver request to the Contracting Officer, who will have final approval. If approved and selected, the employee will be added to the Contractor’s annual Waiver Roster Progress

Report (see paragraph 1.6.7). The COR reserves the right to spot check resumes of personnel prior to hiring to ensure they meet minimum qualifications.

1.9.11 Tour of Duty. The first day of Contractor employment and assignment to a position under this

TO shall be considered the beginning date for new personnel. The required minimum tour of duty for all Contractor personnel assigned to OCONUS locations (except contingency operating locations) under this contract shall be 12 months. If a contractor employee assigned to one of these areas fails to complete their minimum tour of duty for 1-month, the relocation expenses for the departing Contractor employee will not be reimbursed by the Government under the terms of this TO.

1.9.11.1 Minimum tour length exception applies to those personnel who are serving in OCONUS duty position(s) that are either designated to be terminated or will be terminated by the

Government. The personnel serving in positions designated for termination that are either not technically qualified for another position at that location, or because of full Contractor manning at their duty location, shall be considered to have served their full tour of duty without penalty or loss of relocation expenses. However, if the position designated for termination is vacated without the prior written approval of the COR, the Contractor shall bear all relocation costs.

1.9.12 If a labor category is terminated for the convenience of the Government, the Government will bear all relocation costs.

1.9.13 Identification and Conduct of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel should also ensure that all documents or reports they produce are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall wear the appropriate security/identification badges when required. The Contractor shall be responsible for ensuring that employees assigned to this contract comply with the applicable laws and regulations of the host country and any political subdivisions thereof. The Contractor shall be responsible for ensuring that such employees comply with military rules and regulations when employed in areas under the jurisdiction of the applicable U.S. Forces Commander.

1.9.14 OCONUS Contractor Employees. Personnel participating in, and providing support to military training exercises, deployments, contingency operations, or other unusual situations may be required to wear Nuclear Biological Chemical/Chemical Biological Radiological

(NBC/CBR) protective clothing/masks, attend training applicable to that effort, receive inoculations, and utilize supporting equipment when required by the supported Commander and/or directed by the COR. When required by the Mission or Theater Commander, the

Government will provide the Contractor with all unique military equipment.

1.9.14.1 The Contractor shall identify its minimum mission-essential Standard Army equipment requirements to the Government for documentation of new and/or increased equipment requirements/authorizations in an INSCOM Table of Distribution and Allowances (TDA), acquisition, and formal transfer to the TO for use in the performance of the PWS.

1.9.14.2 In OCONUS locations, Contractor personnel may be entitled to a Common Access Card for logistical support. See AFI 36-3026 (AUG 17) and Army in Europe Regulation 715-9 (SEP

09) for more information.

1.9.14.3 Contractor personnel who display disruptive behavior or violate U.S., local military, or host nation laws or regulations, as determined by the Government, shall be immediately terminated from this Task Order and returned to CONUS at Contractor’s expense.

1.9.14.4 The Contractor shall be responsible for ensuring that employees assigned to this contract comply with the applicable laws and regulations of the host country and any political subdivisions thereof. The Contractor is also responsible for ensuring that such employees comply with military rules and regulations when employed in areas under the jurisdiction of the applicable U.S. Army Commander. The Government reserves the right to direct any

Contractor employee to be removed from performance, directly or indirectly, whenever there is probable cause to believe, based on all facts available, that such action is warranted in the interest of national security. This action shall be made whether the cause is deemed of sufficient severity to warrant action to terminate the Contractors or individuals Security clearance. The Government also reserves the right to remove any Contractor for the purpose of conducting any investigation of alleged misconduct that may, in the opinion of the

Contracting Officer, jeopardize the security of the project. Loss or suspension of required facility security clearance as set forth on the DD Form 254, “Contract Security Classification

Specifications,” would result in the Contractor’s inability to perform per the terms and conditions of this TO. As a direct result, the Contractor is subject to termination under the appropriate termination clause herein.

1.9.14.5 If a Contractor's employee is barred from continuing to perform under the contract for failure to comply with the laws, rules, and regulations, the costs incurred by the Contractor because of the removal of the employee, or the substitution of a replacement employee shall not be reimbursable under this contract. The disallowed costs would include relocation costs incurred by the Contractor to furnish a suitable substitute employee for the overseas assignment.

1.9.15 Contractor Travel. Travel to other Government facilities or other contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, estimated reimbursable costs, or dates) will be pre-approved by the COR prior to travel by the contractor. All contractor travel cost invoices will include backups (miscellaneous receipts, mileage, gas, lodging, flight, rental car, etc.) A valid U.S. unrestricted passport is required for personnel traveling for

OCONUS site support. The cost of travel is provided for in the Other Direct Costs (ODC).

1.9.15.1 Contractors may be required to travel up to 25% of the assigned time based on mission requirements.

1.9.15.2 Contractor Travel. Local travel is considered to travel within a 50-mile radius from the home station to perform official duties. Travel outside the 50-mile radius, as tasked by the

Government, will be reimbursed at the applicable Joint Travel Regulations (JTR) rate.

1.9.15.3 Travel outside the 50-mile radius requires Government-issued Letters of Authorization

(LOAs) for OCONUS travel and Letters of Instruction (LOI) for official travel and shall comply with the JTR. A trip report shall be submitted to the COR no later than 10 working days following completion of any Contractor travel. Air travel will be reimbursed IAW the

Government JTR. All other travel costs will be reimbursed IAW the JTR.

Deliverable: CDRL A002 - Travel Trip Report

1.9.17 Local travel of contract employees within DoD or Department of State designated Hostile Fire and/or High Threat mission support areas will be accomplished via military provided transportation IAW supported Combatant Commander (COCOM) inter/intra-theater movement policies and priorities.

1.9.18 The Contractor shall ensure their employees comply with National Industrial Security Program

Operations Manual, DOD 5220.22-M requirements for notification and obtaining authorization prior to travel to areas listed by the State Department or other U.S. Government Agencies as

“denied or restricted” travel areas. Intermittent travel to countries other than those listed in

Table 1-2 may be required for short periods of time and other locations as directed by the COR.

Travel to these locations may require country clearances prior to travel and shall comply with the JTR.

1.9.18.1 International and Foreign Agreements. The Contractor shall ensure that all deployed employees and agents comply with pertinent Service and DoD directives, policies, and procedures.

1.9.18.2 The Contractor shall also ensure compliance with all federal statutes, judicial interpretations, and international agreements (e.g., SOFA, Host Nation Support Agreements, NATO, Security and Defense Cooperation Agreements, host nation government regulations, etc.) and memoranda of agreements or MOA/MOU understanding applicable to U.S. Armed Forces or citizens in the AOR. Failing to adhere to the applicable Status of Forces Agreement (SOFAs) and other similar related agreements and the instructions and general orders issued by the

Theater Commander or his/her designated representative may result in the removal of the contract employee from the area at the Contractor‘s expense. Personnel shall maintain current visas to all countries in the CENTCOM AOR supported by this TO. It is the responsibility of the Contractor to be knowledgeable and execute the requirement for visas, passports, etc., or any entry/exit criteria for any country supported under this Task Order.

1.9.18.3 If Technical Expert Status Accreditation (TESA), Analytical Support Status Accreditation

(ASSA), or Technical Representative (TR) status applies, the Contractor shall be responsible for fulfilling all requirements for TESA/ASSA certifications. Contractors are required to monitor the below links regularly to remain in compliance with the requirements:

https://wr.acpol.army.mil/dcops-user/ and http://www.eur.army.mil/contractor/

1.9.18.4 The Contractor shall submit USFK Form 700-19 Packets for Invited Contractor and

Technical Representative Personnel for accreditation of the Contractor’s employees in Korea

IAW United States Forces, Korea (USFK) Regulation 700-19 (Invited Contractor Program).

The contractor shall work closely with the Responsible Officer (RO) to ensure that the Letter of Accreditation and USFK Form(s) 700-19A-R-E are accurate and ready for submission by the RO to HQ USFK, Attn: USFK Assistant Chief of Staff, Acquisition Management

(USFKAQ), 411th CSB, no later than 30 days prior to departure for Korea, to report for duty.

Below is the link for all SOFA information: http://www.usfk.mil/Organization/Acquisition-

Management-FKAQ/ http://www.eur.army.mil/contractor/ http://www.usfk.mil/Organization/Acquisition-Management-FKAQ/ http://www.usfk.mil/Organization/Acquisition-Management-FKAQ/

1.9.18.4.1 The Contractor shall adhere to all relevant provisions of the applicable SOFA and other similar related agreements. The Contractor shall use the DFARS PGI deployment checklist.

1.9.19 Deceased/Missing Personnel. The Program Manager shall notify DCD Leadership and DCD designated personnel will contact INSCOM G-4, IAW INSCOM G-4 Critical Command

Information Requirement (CCIR) policy when Contractor personnel become deceased or are missing while on duty assignment in the performance of work.

1.9.19.1 CONUS The Contractor shall be responsible for arranging mortuary services and for payment of all costs associated with the care, disposition, and transportation of the employee’s remains.

1.9.20 OCONUS Contractors are eligible for the care and disposition of the remains in accordance with AR 638-40, Care and Disposition of Remains.

1.9.20.1.1 The Contractor shall pay all costs associated with the care and disposition of the remains. The Government shall provide, on a reimbursable basis and at the request of the Contractor, suitable transportation for the remains from the place of death to the port of entry within the continental United States.

1.9.21 Contingency Deployment of Contractor Personnel into Hostile Areas.

1.9.21.1 The continuation of DOD Contractor services during crisis situations is essential to the successful completion of DCD contingency mission(s).

1.9.21.2 This is a wartime critical TO and the following provisions are applicable: DODI 3020.37, Continuation of Essential DOD Contractor Services During Crisis; AR 715-9, Operational

Contract Planning and Management; DA PAM 715-16, Contractor Deployment Guide; FMs

100-10 and 100-10-2. Contractor employees assigned to the Republic of Korea must comply with the provisions of USFK Regulation 700-19, The Invited Contractor and Technical

Representative Program.

1.9.21.3 The Contractor shall be required to provide technical support services during military training exercises, deployments, contingency operations, hostilities, war, or other unusual situations at designated locations worldwide. In the event, hostilities do occur, and the Contractor personnel are present, the Contractor may be entitled to additional costs and profit such as hazardous duty pay, danger pay, and separation pay. In these cases, a hostile area differential outlined in U.S. Code 37 or current hostile location shall be paid at the percentage authorized.

All deployed Contractor personnel shall be identified as Emergency Essential/Mission

Essential Personnel.

1.9.21.4 The Contractor shall comply and shall ensure that all deployed employees and agents comply with pertinent Service and DoD directives, policies, and procedures.

1.9.21.5 The Contractor shall also ensure compliance with all federal statutes, judicial interpretations, and international agreements (e.g., Status of Forces Agreements (SOFA), Host Nation

Support Agreements, etc.) applicable to U.S. Armed Forces and citizens in the area of operations. Failing to adhere to the applicable SOFAs and other similar related agreements and the instructions and general orders issued by the Theater Commander or his/her designated representative may result in the removal of the contract employee from the area at the Contractor’s expense.

1.9.22 Medical Requirements.

1.9.22.1 The Contractor shall deploy to Outside Continental United States (OCONUS) locations through CRC, IAW Personnel Proponent Guidance (PPG).

1.9.22.2 Personnel deploying through CRC will follow CRC guidance.

(https://www.bliss.army.mil/crc/)

1.9.22.3 Individuals who are deemed not medically qualified at the CRC or require extensive preventative dental care will not be authorized to deploy.

1.9.23 Medications and Eyewear

1.9.23.1 The Contractor shall ensure that Contractor Personnel deployed to an AOR through a CRC who are taking medications for chronic medical conditions have enough of their medication to last for the duration of their assignment in the AOR.

1.9.23.2 The Contractor shall also ensure that Contract Personnel deployed to an AOR through a CRC who wear eyeglasses, deploy with not less than two pairs of replacement eyeglasses. All personnel must have Authorized Protective Eyewear List (APEL) approved eye protection.

1.9.23.3 Medical Screening and Evaluation of Other Contract Personnel

1.9.23.4 The Contractor shall ensure that medical screening and evaluation is performed for all

Contractor personnel hired in the Area of Responsibility (AOR), or not deployed to the AOR through a CONUS Replacement Center (CRC), in order to preclude the assignment of personnel who are unable to perform their assigned responsibilities, or who could potentially cause infection of US military forces or other Contractor Personnel. The medical screening and evaluation shall be performed, at a minimum, for the following:

▪ Testing and detection of communicable diseases and other diseases known to be prevalent in the local region where recruited and where assigned

▪ Current, up-to-date record of vaccinations and immunizations, as appropriate for the areas where assigned

▪ Active tuberculosis

▪ Hepatitis

▪ Human Immunodeficiency Virus (HIV), subject to applicable law and host nation requirements

▪ Screening, as appropriate, for current usage of narcotics and illegal drugs, consistent with applicable law and host nation requirements.

▪ Coronavirus disease 2019 (COVID-19)

1.9.23.5 The Contractor shall maintain a record of individual Contractor personnel medical screening and evaluations, which shall be provided to the COR, upon request. NOTE: local physicians in some AORs, where contingency operations are being performed, may not be reliable sources for screening, evaluation of medical records due to locally rampant corruption. If any medical record is determined to be false or fraudulent, the KO may direct that the Contractor personnel be removed pursuant to DFARS 252.225-7040(g) without prejudice to other

Government rights, including the Termination for Default clause.

1.9.23.6 The Contractor shall maintain a record of individual Contractor personnel medical screening in some AORs, where contingency operations are being performed, may not be reliable sources for screening, evaluation of medical records due to locally rampant corruption. If any medical record is determined to be false or fraudulent, the KO may direct that the Contractor

1.9.23.7 The Contractor shall maintain a record of individual Contractor personnel medical screening in some AORs, where contingency operations are being performed, may not be reliable sources for screening, evaluation of medical records due to locally rampant corruption. If any medical record is determined to be false or fraudulent, the KO may direct that the Contractor

Deliverable: CDRL A003 – Record of Individual Personnel Medical Screening Evaluations

1.9.24 Theatre Item Distribution. When required by the Mission or Theater Commander, the

Government will provide the Contractor with all unique military equipment. When the situation warrants, the Government will provide the Contractor personnel with Mission Oriented

Protective Posture (MOPP) equipment and clothing. The Contractor employees are authorized to participate with local military personnel in all Nuclear, Biological, and Chemical (NBC) training when mission requirements dictate. Upon receipt of individual equipment, the

Contractor shall assume full responsibility and accountability for these items.

1.9.24.1 Contractor personnel may NOT possess privately owned firearms/weapons in the AOR unless authorization is obtained pursuant to DFARS 252.225-7040. Authorization for Contractor personnel to carry a government-furnished weapon for self-defense in the Area of Operations

(AO) is at the discretion of the Theater and INSCOM Commander and will be annotated on the Contractor’s Synchronized Pre-deployment and Operational Tracker (SPOT) orders.

1.9.24.2 Acceptance of Government-furnished weapons by Contractor employees is at the discretion of the Contractor and contract employee. When accepted, the contract employee shall be responsible for using the weapon in accordance with the applicable rules governing the use of force. Upon receipt of any Government issued weapon or ammunition, the Contractor shall assume full responsibility and accountability for these weapons. The Contractor and contract employee must understand that they may incur civil and criminal liability, both under host nation law or U.S criminal and civil law, for the improper or illegal use of a weapon.

1.9.24.3 The Theater Commander issuing weapons to contract employees is responsible for all training and familiarization commensurate with training provided by DOD civilian employees.

1.10 Training. The Contractor is required to ensure that all employees comply with the HQ INSCOM mandatory training requirements for Contractor personnel in accordance with Army Regulation (AR) 381-

10. The Contractor must provide documentation to the COR to confirm that training has been completed for each employee. Training will be completed during the transition period or as available via the

Government. After the initial Transfer-In period, the Contractor must ensure that all CMEs comply with annual/periodic training requirements so that they are never in “overdue” status.

1.10.1 Online Training. The mandatory online training includes 1) DoD Cyber Awareness

Challenge/Information Assurance, 2) Intelligence Oversight and Civil Liberties 3) Information

Security Program, 4) DoD Controlled Unclassified Information Awareness, and 5) OPSEC

Awareness. Additional training may be mandated by the government as necessary. Contractors shall complete all initial online training within 5 business days of indoctrination at HQ

INSCOM.

1.10.2 Classroom Training. Mandatory classroom training includes 1) Classification Marking and 2)

Threat Awareness and Reporting Program (TARP). Additional training may be mandated by the government as necessary. Contractors shall attend the earliest available scheduled online training upon indoctrination at HQ INSCOM.

1.10.3 Data Transfer Agent Training. Personnel assigned to Task Area 1 require training and authorization as Data Transfer Agents (DTA). DTA training will be conducted at HQ INSCOM in coordination with the designated Government Lead, as required. Personnel must attend DTA training and pass DTA examination within 21 calendar days of indoctrination at HQ INSCOM.

1.11 Program / Project Management Requirements

1.11.1 Program Management. The contractor shall provide program management for all subtask areas to include, but not limited to:

▪ Task Planning, Preparation, and Execution (Establish Baseline and Metrics)

▪ Resource Management (Personnel)

▪ Schedule and Task Performance Oversight

▪ Management

▪ Quality Assurance and Controls

▪ Reporting and Deliverables Management

▪ Security Management

▪ Strategic Planning

▪ Situation Assessment and Recommendations

▪ Anticipatory Support as required.

1.11.2 Project Manager’s Responsibility. The contractor’s PM shall actively participate in meetings, briefings, conferences, seminars, progress reviews, etc. This participation may include providing management, technical, cost/Estimate at Completion (EAC), or scheduling information updates and other advice or assistance to the KO/COR.

1.11.3 Project Management Communications. The contractor’s PM shall provide real-time contract information to KO/COR as needed or requested. The Contractor shall also provide system and facility readiness data posted to the in/out Processing Portal. When assigned tasks/projects fall behind schedule, the contractor’s PM shall provide the KO/COR with a report describing the problem, the root cause(s), and a mitigation plan and timeline to resolve the problem. The contractor shall maintain a formal risk management and lessons learned program to facilitate continuous process improvement (CPI). The contractor shall provide the Government with the results of the CPI lessons learned program as changes occur and requested by the COR.

1.11.4 Staff Support. The Contractor shall perform all necessary administrative support requirements, including but not limited to contract financial management, accounting, and reporting, precision scheduling, control and monitoring of mission support operations, task management, coordination of responsible and efficient logistics support. The contractor shall ensure timely updates and accuracy of all Tasks, contract personnel travel and leave, facility readiness, financial reports, contract modifications, and procurements.

1.11.5 Operational Reporting. The Contractor will maintain an existing live dashboard demonstrating daily production, operational requirements, and CDRL reporting, accessible for review by DCD

Government personnel to ensure requirements are executed through defined SOPs. The

Contractor shall submit reports and data as required by the appropriate Contract Data

Requirements Lists (CDRLs). When formats are not specified, and the Contractor developed formats are approved by the COR, the Contractor shall ensure standard formats are used throughout the performance period. All reports and submission requirements shall be posted

IAW established CDRL requirements. In alignment with the Quality Control Plan (QCP), the

Contractor shall establish a process for review and submittal of all contract requirements. The

Contractor shall provide draft submission IAW CDRL requirements and shall make any corrections and adjustments necessary as identified by the customer. Any report submitted shall become the “final” report if no comment and/or corrections are provided within timelines outlined in the appropriate CDRL.

1.11.6 Other Direct Costs. Contractor ODCs shall be approved by the COR or KO in writing. ODC’s will consist mainly of travel, training, materials, software licenses, and equipment as approved to perform the DCD support services requirements. Only material necessary for the performance of this task order shall be acquired. There shall be no production or limited production acquisitions under this task order. Travel will consist of Mobile Training Teams (MTT), conference attendance, and required training.

1.11.7 Task Order Ceiling Compliance Report. The contractor shall provide, at no cost to the

Government, supporting documentation, which includes a Microsoft Excel File that demonstrates compliance with the Task Order Ceiling Rates. The Microsoft Excel File shall list the invoiced employees and hours for each Blended Labor Category Rate and all applicable burdens (Indirect Expenses) for the Blended Labor Category Rate that make up the Fully

Burdened Labor Rate, Less Fee. Additionally, the Fully Burdened Labor Rate, Less Fee, should be mapped to the applicable Ceiling Rate for the blended labor category, and also be traceable to the invoiced labor in Wide Area Workflow. The contractor shall demonstrate compliance with the 5% prime and subcontractor fully burdened labor (less fee) ceiling rates.

1.11.8 Waiver Roster Progress Report. The contractor shall provide annually, at no cost to the

Government, supporting documentation, which includes a Microsoft Excel File that identifies all waivered Contractor Manpower Equivalents (CMEs) (as approved by the Contracting

Officer) and each CME’s progress toward meeting the education and years of professional experience required for the CME’s respective Labor Category. Documented education progress for each CME will include the name of the educational institution, degree/major being pursued, number of credits completed to date, total number of credits required to attain the degree, and anticipated completion date.

Deliverable: CDRL A004 Task Order Ceiling Compliance Report

1.12 Quality Assurance. The COR will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. The Performance Requirements Summary (PRS) defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.12.1 The contractor shall ensure 100% of its services and products go through a comprehensive contractor-led quality assurance and quality control process that when presented to the

Government results in products that meet the requirements in the Performance Requirements

Summary at PWS 6.1.

1.12.2 Quality Control Plan (QCP). The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with the PRS in paragraph 6.1

(attachment 1) of this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how they assure that work complies with the requirement of the contract.

1.12.3 The contractor’s initial draft QCP is to be submitted electronically to the KO and COR within 5 business days of the contract award and within 3 business days when changes are made thereafter. After Government approval/acceptance of the QCP, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to its QC system.

Deliverable: CDRL A005 – Quality Control Plan

1.13 Security Requirements.

1.13.1 Facility Clearance. The Contractor, performing work in support of this contract, shall have been granted a TOP SECRET security clearance from the Defense Industrial Security Clearance

Office. Overarching security requirements and Contractor access to classified information will be as specified in the basic DD Form 254.

1.13.1.1 Contractor personnel shall have and maintain a TOP SECRET/SCI clearance with Special

Background Investigation (SBI) and be able to attain Special Intelligence with sub-compartment G (SI-G), Talent Keyhole (TK), HUMINT Control System (HCS), and North

Atlantic Treaty Organization SECRET (NATO SECRET) access. Personnel shall sign a Non-

Disclosure Statement.

1.13.1.2 Personnel supporting all Task Areas must be eligible to obtain a Counterintelligence (CI) polygraph examination. Select personnel shall obtain the CI polygraph based on project and daily tasks following government nomination and approval. The CI polygraph is required to obtain access to specific intelligence community databases and network platforms. The CI polygraph will be provided by the government at government expense. Personnel shall perform within the security limitations of AR 381-10, USSID 1800, and other appropriate security regulations according to their intelligence disciplines. The Contractor will submit personnel for polygraph examinations within 10 business days of indoctrination at INSCOM.

Failure to pass the polygraph examination will result in loss of access to the Sensitive

Compartmented Information Facility (SCIF).

1.13.1.3 All individuals requiring access to information technology (IT) systems will have the appropriate security clearance and will be granted access according to their security clearance, need-to-know, and their IT position/category. Additional position category and investigation guidance is available in DOD5200.2-R. As referenced from AR 25-2, personnel requiring access to information systems processing classified information to fulfill their duties will possess the required favorable security investigation, security clearance, formal access approval (DoD Directive 8140.01, Cyberspace Workforce Management), and need to know. The Contractor will ensure individuals performing Task Area 2 and 3 will comply with DOD Directive 8140.01 (ADP-II / IT-II) upon onboarding.

1.13.2 Physical Security. The contractor shall be responsible for safeguarding at the government facility all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

The contractor shall safeguard any Government equipment, information, and property at the contractor’s facility.

http://www.dtic.mil/whs/directives/corres/pdf/520002r.pdf http://www.dtic.mil/whs/directives/corres/pdf/520002r.pdf http://www.army.mil/USAPA/epubs/25_Series_Collection_1.html

1.13.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The government also requires a Security Plan within the QCP since key control procedures are required in the QCP.

1.13.3.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon the direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the

Government, in its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government, and the total cost is deducted from the monthly payment due to the Contractor.

1.13.3.2 The Contractor shall prohibit the use of Government-issued keys/key cards by any persons other than the Contractor’s employees assigned to support this requirement. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit the entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.13.4 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer need to know such combinations. These procedures shall be included in the Contractor’s QCP.

The government also requires a Security Plan within the QCP since key control procedures are required in the QCP.

1.13.5 Antiterrorism Considerations: In accordance with DFARS, 27 January 2011, 207.105(b) (20)

(D), and DOD Instruction 2000.16, DoD Antiterrorism Standards, the contractor is hereby advised that it shall comply with the policies and procedures of the U.S. Antiterrorism Officer

(ATO) at each installation where work is being performed. DoD Instruction 2000.16 is available at the Washington Headquarters Services website at http://www.dtic.mil/whs/directives/.

Information about the INSCOM procedures and policies will be provided later. A modification to the contract will be the instrument of notification for this action. The contractor may submit a request for an equitable adjustment for any directly incurred costs for compliance with these policies and procedures, following the modification incorporating the policy and procedures guidance. Equitable adjustment requests shall comply with clauses.

http://www.dtic.mil/whs/directives/

1.13.5.1 Antiterrorism and Force Protection (AT/FP): AR 350-1, 4 August 2011, Army Training and Leadership Development, Section II, G-7, Antiterrorism and Force Protection. Specific

Army standards for AT/FP training are listed in chapter 5, AR 525-13, 11 September 2008.

Individual AT/FP training is mandatory for all Soldiers, Department of the Army civilians, and DOD contractors and is strongly recommended for family members prior to traveling outside the 50 United States and its territories and possessions for any reason, including mobilization, temporary duty, permanent change of station, and leave. There is also an AT/FP training requirement for personnel stationed outside the United States. Individual AT/FP training is valid for one (1) year and must be documented.

1.13.5.2 AT Level I Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete

AT Level 1 awareness training within 30 calendar days after the contract start date…