Performance Work Statement dated 17 July 2024.pdf

PERFORMANCE WORK STATEMENT

OBJET J850 3D PRINTER ANNUAL SYSTEM MAINTENANCE AND REPAIR

17 July 2024

1.0 DESCRIPTION OF SERVICES. The Contractor shall provide all travel, labor, tools, materials, parts, and equipment as required to perform on-site annual system maintenance and emergency repairs on the Objet J850 3D Printer currently located in building 229E, Robins Air Force Base, Georgia. The Emerald Care annual maintenance shall include all service and repair parts (excluding consumables and printer heads), and will cover all worn, damaged, or faulty parts. The service will also include installation of available software maintenance releases. The equipment to be serviced is listed below:

Objet J850 3D Printer Model No: J850 Serial No: G1850203

1.1 Annual System Maintenance. The Contractor shall schedule and perform annual printer system maintenance once per year (every 365 days). Technicians will perform maintenance services using up-to-date maintenance and repair techniques according to Original Equipment Manufacturer (OEM) specifications. All parts furnished by the Contractor shall be OEM compatible components. The Contractor shall contact the Government representative listed in paragraph 4.1 to schedule the date and time to perform annual maintenance.

1.2 Emergency Repairs. The Contractor shall provide an unlimited number of unscheduled onsite emergency service visits for the Objet J850 printer. Once notified by the Government representative that a problem exists, the Contractor shall provide on-site response within three

(3) business days and continue working until the problem is resolved. The Contractor shall contact the Government representative listed in paragraph 4.1 to schedule the date and time to perform emergency repairs.

1.3 Repair of the Objet J850 printer shall be performed on-site. If for any reason the printer cannot be repaired on-site, the Contractor shall inform the Government representative.

1.4 The Contractor shall obtain all parts necessary to repair the Objet J850 3D Printer. Parts will be furnished and shipped at the Contractor’s expense. All consumable items shall be provided by the Government.

1.5 The Contractor shall demonstrate the performance capability of the Objet J850 after servicing or repair of the printer. The performance test shall be observed and approved by the Government representative.

1.6 The Contractor shall provide the Government representatives technical support contact information to include telephone numbers and email address or website to be able to submit technical support requests. The Contractor shall provide technical phone support from 8:00 am to 5:00 pm (EST), Monday through Friday. The Contractor shall provide priority status for technical support inquiries and will respond by telephone or email within one (1) business day of being contacted by the Government representative.

1.7 Over and Above Work. Work discovered during the course of performance that is:

1.7.1 Within the general scope of the contract, not covered by the line item(s) for the basic work under the contract, and necessary in order to satisfactorily complete the contract.

1.7.2 Upon discovery of the need for over and above work, the Contractor shall prepare and furnish to the Government a work request. Upon request the Contractor shall promptly submit to the Contracting Officer, a proposal for the over and above work. The Government and Contractor will then negotiate a settlement for the over and above work. Contract modifications will be executed to define all over and above work.

2.0 SERVICES SUMMARY (SS). None

3.0 GOVERNMENT FURNISHED PROPERTY (GFP). None

4.0 GENERAL INFORMATION.

4.1 Government Representatives. The following individuals will serve as Government Representatives for SWEG.

4.2 Shipping/Delivery/Period of Performance. The Contractor coordinate the annual maintenance, emergency repairs, and replacement parts—in advance, with the Government Representatives above. Any associated deliveries coordinated with the Government shall be FOB Destination.

4.3 Ship To Address.

Attention:

Peter Gilbane

DODAAC: F3QCBJ

580 SWES/MXDPC

280 Byron Street, Bldg. 229E Robins AFB, GA 31098

4.4 Contractor Program Manager. The Contractor shall provide a Program Manager who shall be the single point of contact between the Contractor and the Government. The name and phone

Primary Government Representative Alternate Government Representative Name: Peter Gilbane Name: Adam Saunders Unit: 580 SWES/MXDPC Unit: 580 SWES/MXDPCA Phone: 478-926-0439 Phone: (478) 926-9852 Email: peter.gilbane@us.af.mil Email: Adam.Saunders@us.af.mil mailto:peter.gilbane@us.af.mil mailto:brian.mccarthy@us.af.mil number of the Contractor’s Program Manager shall be provided in writing to the Contracting Officer, Government Representatives, and Wide Area Workflow Acceptor no later than five (5) calendar days after contract award date.

4.5 Place of Performance and Hours of Work. On-site contract services shall be performed at the Warner Robins Air Logistic Complex. The work will take place in building 229E at Robins Air Force Base, GA. The Contractor’s work hours (shifts) shall normally be from 7:00 am to 4:00 pm (EST), Monday through Friday. The Government may adjust the Contractor’s work hours based on workload requirements, with the flexibility to start work earlier, work odd shifts, and/or work weekends. The Government will provide the Contractor the required work hours (schedule) for contractor personnel, and will provide a 48-hour notice prior to changing any work hours.

4.6 Recognized Holidays. Unless otherwise required by the Government, the Contractor shall not have access to Government facilities to work or telework on all federal holidays or during facility closings as authorized by the Government. If the holiday falls on Saturday, it is observed on Friday.

If the holiday falls on a Sunday, it is observed on Monday.

4.7 Security Requirements.

4.7.1 Government Security Regulations. The Contractor shall ensure personnel, information, system, facility, and international security requirements are met in accordance with DoD 5220.22- M, National Industrial Security Program Operating Manual (NISPOM), Air Force Instruction (AFI) 31-101, Integrated Defense.

4.7.2 Contractor Security Clearance. This requirement does not require a security clearance to perform the required services. Contractor personnel shall not be authorized access to classified and/or sensitive, but unclassified, information and/or materials or be permitted to work on classified and/or sensitive, but unclassified, projects and/or programs without a proper security clearance and a need-to-know.

4.7.3 Visitors Only – No Badging ID. The Air Force has mandated all visitors consent to a check of their criminal history prior to being allowed access to installations. The check will be conducted at the Visitor Control Center (VCC) off Watson Boulevard, Robins AFB, GA.

Visitors requiring unescorted access will need their driver’s license or state-issued ID along with insurance and registration if driving on base. The pass issued by the Visitor Control Center authorizes unescorted entry to Robins AFB for the bearer only. For visitors, a short term pass is up to 60 days. Any time greater than 60 days requires a secondary form of ID (Social security card, birth certificate or passport).

4.7.4 Operations Security (OPSEC). The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. The Contractor shall comply with DoDD 5205.02E “DoD Operations Security”, DoD Manual 5205.02-M and AFI 10-701 “Operations Security” to protect United States (U.S. Government interest. The Contractor shall ensure compliance with OPSEC requirements including procedures to protect classified and/or sensitive, but unclassified, Government projects and/or programs. The

Contractor shall ensure Contractor personnel who perform work at Robins AFB or another Government facility comply with the OPSEC procedures of the facility.

4.7.5 Security Incident or Violation. The Contractor shall immediately notify the Government Security Office of any potential or actual security incidents or violations including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.7.6. Supply Chain Risk Management. The Contractor shall implement risk management procedures to ensure that system, equipment, components, software, maintenance equipment, and supplies do not incorporate counterfeit parts, malicious code, or other elements that would allow adversaries to gain access to data and critical program information and disrupt operations.

Contractor risk management procedures shall comply with:

Air Force Pamphlet (AFPAM) 63-113, Program Protection Planning for Life Cycle Management, SAE Aerospace Standard AS5553C, Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation and Disposition, National Institute of Standards and Technology (NIST) Special Publication 800-53 Rev 5, Security and Privacy Controls for Information Systems and Organizations.

4.8 Contractor Identification. Contractor personnel shall wear visible identification designating them as contractors at all times while on Robins Air Force Base.

4.9 Contractor Vehicle Entry. The Contractor shall contact the Robins Air Force Base Visitor's Center to and comply with local procedures for obtaining credentials and vehicle entry.

Information may be obtained by calling the following phone number: Commercial 478-222- 1972.

4.10 Agency Affirmative Procurement Program. In accordance with FAR 23.404(b)(1), 100% of purchases of Environmental Protection Agency (EPA)-designated products included in the Comprehensive Procurement Guidelines (CPG) list [https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program] and/or United States Department of Agriculture (USDA)-designated products included in the bio based product listings [http://www.biopreferred.gov] shall, at a minimum, meet the EPA or USDA standards for recovered materials or bio based content, respectively, unless an item cannot be acquired competitively within a realistic timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.

4.10.1 In accordance with FAR 23.404(a)(3)(iii), the Contractor shall provide estimates and verification of recovered material for EPA-designated CPG products and certification for both EPA-designated CPG products and USDA-designated bio based products. In accordance with the Robins Air Force Base, Georgia / Affirmative Procurement Program (formerly Green Procurement Program (GPP)) Plan, the Contractor shall provide estimates and certifications to the Government for completion of the applicable attachment(s) to be included in the Purchase Request (PR) package.

http://www.biopreferred.gov/

4.11 Other Government Furnished Equipment and Services. The Government will provide consumable/expendable items such as plastic cartridges, build trays, print heads, etc.

4.12 Environmental Management System (EMS). Environmental Management Systems (EMS) Awareness Training: All contractor personnel working on Robins AFB who perform activities on the installation are required to complete Air Force-provided initial EMS Awareness Training. It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB.

Notification of training completion shall be sent to the Robins AFB Contracting Officer (CO) to be maintained in the contract file for tracking purposes. Failure to provide documentation of EMS Training may result in termination of the contract.

4.12.1 EMS training is provided by Environmental Management. Request for Robins EMS Awareness training through email at 78ceg.cev.FrontOfc@us.af.mil. Contractors have two options to satisfy the mandatory EMS Awareness Training requirement. Contractors that do not have a Common Access Card must exercise Option 2.

4.12.2 Option 1 (Preferred Option): The Air Force version of EMS Awareness Training is available through the myLearning website: https://lms-jets.cce.af.mil/. EMS Awareness Training is located under the Air Force Civil Engineer Center (AFCEC) /Air Force Environmental Courses tab. This option is only available to contractors who have a CAC and requires self-enrollment.

4.12.3 Option 2: Contractor requests a copy of the Robins EMS Awareness Training Power Point Presentation from Environmental Management. The request should be sent to the Environment Management Workflow Box at the following email address, 78ceg.cev.FrontOfc@us.af.mil. Once the presentation is received, the contractor is responsible for ensuring that all his/her employees view the training.

4.13 Contractor Safety Program. (See Appendix C, Part II, Para 7) The Contractor shall establish and maintain an acceptable safety program in accordance with their accepted Safety and Health Plan. The Air Force is part of the OSHA Voluntary Protection Program (VPP). All shall familiarize themselves with the requirements of VPP. Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. Additionally, the Contractor is responsible for the safety and health of all subcontractor employees. No more than two Class C mishaps per contract year and Zero Class A or B mishaps will be tolerated. All changes to the plan must also be submitted in writing and approved by the Government.

4.13.1 Safety and Health Plan: Within 10 calendar days after contract award, the contractor shall email a copy of their company Safety Plan that is required to ensure compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596) to 402mxw.se.wf@us.af.mil.

The Safety Plan will be provided to the Safety Office for review. The Safety Office will provide acceptance or non-acceptance within 5 working days of receipt to the government point-of-contact who will notify the CO. (CDRL A001, DI-SAFT-82080/T NOT 1, Contractor's Safety Plan).

mailto:78ceg.cev.FrontOfc@us.af.mil https://lms-jets.cce.af.mil/ http://www.osha.gov/dcsp/vpp/index.html mailto:402mxw.se.wf@us.af.mil

4.13.2 The Contractor Safety Plan shall address in detail the items listed in the Contract Appendix C, Part II through Part IV as applicable. For task specific procedures identified in the Contract Appendix C, the contractor’s internal procedures for those tasks must be identifiable within the submitted Safety Plan or shall be provided in an amendment or addendum to the company’s Safety Plan. If task specific procedures identified in the Contract Appendix C, are not submitted with the contractor’s Safety Plan, the submitted Safety Plan will be returned as NOT ACCEPTED. The contractor will have 5 working days to resubmit the Safety Plan, amendment or addendum to address or correct issues identified for non-acceptance. The Safety Office will provide acceptance or non-acceptance of the resubmission within 5 workings days of receipt to the government POC who will notify the CO.

4.14 Mishap Notification. (See Appendix C, Part II, Para 5) The Contractor shall notify the Robins AFB Safety Office telephonically at (478)-222-0043 during duty hours and (478)-926- 3567 after hours, within four (4) hour after initial notification of all mishaps or incidents for damage to DoD property (material plus labor) entrusted by this contract and employee injuries as a result of the contract operation. A follow-up (written or e-mail) of this mishap/incident notification shall be sent within three calendar days to the Government Representative, the Procurement Contracting Officer (PCO) or the Administrative Contracting Officer (ACO) (with a copy to program manager), who will forward it to the Safety Office. The information that is not available at the time of the initial notification shall be provided within 20 calendar days after the mishap. Mishap notification shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Impound Authority Name and Phone Number (as applicable)

g. Nomenclature of equipment and personnel involved in accident/incident

h. Corrective actions (taken or proposed)

i. Other pertinent information

(CDRL A002, DI-SAFT-81563 NOT 2, Accident/Incident Report)

4.15 Essential Services During Crisis. The Functional Service Manager (FSM) has determined, by placing in writing their decision, that this requirement is not Mission Essential (M-E) in accordance with DFARS 237.76, Continuation of Essential Contractor Services.

4.16 Inspection of Services/Inspection of Supply: In accordance with the Inspection of Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

4.17 Invoice/Payment and Receipt/Acceptance: In accordance with DFARS clause 252.232-7003, Electronic submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and receipt/acceptance documents via Procurement Integrated Enterprise Environment (PIEE) through module Wide Area Workflow (WAWF). Access at the following site:

https://piee.eb.mil/

4.18 Cybersecurity Requirements. The Contractor shall comply with the following cybersecurity requirements:

1. 48 CFR 52.204-21, Basic Safeguarding of Covered Contractor Information Systems.

2. 48 CFR 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities.

3. 48 CFR 252.204-7008, Compliance with Safeguarding Covered Defense Information Controls.

4. 48 CFR 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting IT system that is compliant with National Institute of Standards and Technology (NIST) Regulations:

i. NIST Special Publication (SP) 800-171, Protecting Controlled Unclassified Information (CUI) in Nonfederal Systems and Organizations

ii. Data-in-transit using encryption that complies with Federal Information Processing Standards (FIPS) 140-2, Security Requirements for Cryptographic Modules

4.19 Controlled Unclassified Information (CUI). The Contractor shall comply with the following CUI disclosure requirements:

1. 48 CFR 227.7103-7, Use and Non-Disclosure Agreement

2. 48 CFR 252.204-7000, Disclosure of Information

3. 48 CFR 252.227-7025, Limitations on the Use or Disclosure of Government-Furnished Information Marked with Restrictive Legends

4. DoDI 5200.48 Controlled Unclassified Information (CUI) (06 March 20)

5. DFARS 252.204-7008, Compliance with Safeguarding Covered Defense Information Controls

6. DFARS 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting

5.0 APPENDICES None

https://piee.eb.mil/