Performance Work Statement 9-Nov-22 Revision 1.pdf

Performance of Work Statement 314th MXG

Purchase of NILE Program Delivery

Part 1

General Information

1.0 General: The contractor shall provide to the government its NCO Inclusive Leadership Excellence (NILE) program delivery. In order to maximize the effectiveness and widespread adoption of the NILE program, it is imperative that the contractor provide fully trained facilitators capable of delivering the subject matter, which includes topics of mental wellness, team and organizational culture, leading “emerging adults”, and suicide awareness/prevention.

The contractor shall also provide to the government Organizational Network Analysis (ONA) utilizing proprietary software developed by S2A. Further, the contractor shall provide the command leadership team with highly valuable insights on informal communication networks within the unit. The contractor shall comply with all requirements as outlined in this Statement of Work.

1.1 Background: The contractor has developed an interpersonal skill building program unique to NCOs and Junior Airmen of the Air Force Maintenance community, and more specifically, the 314th Maintenance Group (MXG).

The NILE program is delivered over a 3-day period, which includes 2 days of NCO-specific training and development, and 1 day of collaborations and knowledge sharing between the NCOs and their Junior Airmen.

Topics include organizational culture, self and social awareness, coaching and developing “emerging adults”, balancing individual goals with organizational mission, mental wellness, suicide prevention/awareness, and co-creating a winning team culture.

The sustainable success of NILE requires the encouragement and support of senior leadership to truly be an effective program. As a result, the contractor has developed NILE-X, a 1-day workshop designed to educate the SNCO and Officer community on the core concepts of NILE and how best to support its adoption. During this workshop, participants are exposed to the NILE curriculum, with a deep dive into roles leaders play in shaping high-performing and inclusively excellent cultures.

Each NILE cohort consists of no more than 16 NCOs and 16 Junior Airmen, led by a master facilitator (Contractor supplied). Each NILE-X workshop has a maximum enrollment of 16 SNCO and Officer participants per delivery.

1.2 Objectives: Command-wide adoption of NILE program principles, designed to improve the interpersonal skills and team culture within the ranks of the 314th MXG. More specifically, outcomes focus on the unique leadership challenges experienced by NCOs and junior Air Force maintainers, consisting of individuals with many diverse backgrounds, experiences, interests, and motivating values. Trained NCO cohorts shall receive and practice the skills needed to coach, develop, and increase connectedness with junior enlisted team members, many of whom represent the “emerging adult” population – navigating the attainment of critical life skills and developmental milestones unique to their generation.

1.3 Scope: The contractor shall deliver the NILE program to 3 separate cohorts of the 314th MXG over the period of performance. Each program shall be delivered over 3 days for a total of 9 program delivery days. Exact dates for each program delivery shall be coordinated with and approved by the POC and APOC. In addition, the contractor shall deliver 1 NILE-X program workshop delivered over 1 day in conjunction with the first NILE delivery.

The contractor shall perform a baseline ONA assessment of all personnel within the 314th MXG over a span of 2 weeks by providing each participant with a personalized email with instructions for completing the online assessment, which takes an average of 5-10 minutes to complete. Individual responses are 100% anonymous and known only to the S2A assessment team. No PII (with the exception of name and email) is collected or retained as a part of the assessment process. Then the contractor shall conduct data analysis and insight development during the following week. After that the contractor shall develop the written report and recommendations and present all findings to command leadership, remotely or in person at the Command’s discretion, which shall take 1 week.

1.3.1 Compliance: Work shall comply with applicable building standards and codes, specifically: National Electrical Code (National Fire Protection Association (NFPA 70) and National Life Safety Code (NFPA 101)).

1.3.2 Security: The contractor shall be responsible for following all safety and security guidelines within the area in which work is being performed, to include securing any contractor owned tools or equipment, and any on site storage being utilized. The contractor shall prevent its personnel from entering any area other than the designated work area.

1.4 Period of Performance: The contractor shall accomplish all four classes (3 NILE and 1 NILE-X classes) during the contract’s current period of performance.

1.5 Warranty: N/A

1.6 General Information`: During the contract period, the contractor will perform duties as described in the contract. S2A will conduct an initial survey to all members of the 314 MXG, conduct data collecting and analysis from that survey and present that information to Command leadership. During the contract period, the contractor will teach 3 NILE classes and 1 NILE-X class with each class comprised of no more than 16 students. Shortly after the last class, the contractor will do a follow-up survey with the individuals that attended the classes to analyze the unit’s culture.

1.6.1 Place of Performance: The work is to be performed in a location meeting the contractor’s requirements for equipment at Little Rock AFB, AR.

1.6.2 Type of Contract: Firm-Fixed Price (FFP).

1.6.3 Hours of Operation: Monday – Friday 0700 - 1600

1.6.4 Base Access: The government will provide access to the base and required facilities in support of data collection and training.

1.6.5 Recognized Holidays: The following holidays are recognized as Federal holidays and Government offices will not be open.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Juneteenth Day Thanksgiving Day Independence Day Christmas Day

1.6.6 Post Award Conference: The contractor shall participate in a virtual post award conference to go over schedules as soon as practical following contract award.

1.6.7 Key Personnel: The follow personnel are considered key personnel by the Government:

POC – SMSgt Phillips, William APOC – MSgt Horrocks, Nathan CO – SSgt Hebert, Abigail

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions and Acronyms:

NILE- Noncommissioned Officer Interpersonal Leadership and Excellence NILE-X- Noncommissioned Officer Interpersonal Leadership and Excellence for senior leadership MXG- Maintenance Group

NCO- Noncommissioned Officer ONA – Organizational Network Analysis

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (CO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 Deliverable: Anything that can be physically delivered and / or installed per this Scope of Work, and associated attachments.

2.2 Acronyms: These acronyms may or may not apply to this Scope of Work.

AFFARS – Air Force Federal Acquisition Regulation Supplement APOC – Alternate Point of Contact CCE - Contracting Center of Excellence CFR - Code of Federal Regulations COTR - Contracting Officer's Technical Representative DFARS - Defense Federal Acquisition Regulation Supplement DOD - Department of Defense FAR - Federal Acquisition Regulation HIPAA - Health Insurance Portability and Accountability Act of 1996 CO - Contracting Officer OCI - Organizational Conflict of Interest ODC - Other Direct Costs POC - Point of Contact PRS - Performance Requirements Summary USACE U.S. Army Corps of Engineers VTC – Video Teleconferencing

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Items and Services:

3.1 Services:

3.2 Facilities: The Government will provide the necessary workspace for the contractor to conduct training sessions and “classes” of Airmen.

3.3 Equipment: Government will provide a laptop and projector for any slides that need to be shown at the contractor’s request. Media must be conveyed using optical disks (USB drives are not acceptable)

3.4 Materials: The government will provide feedback and sources of data to support the tailoring of the training for our unique demographic.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 Contractor Furnished Items and Responsibilities:

4.1 General: The contractor shall furnish an outline of the curriculum for the NILE and NILE-X programs.

4.2 Secret Facility Clearance: Not applicable.

4.3 Materials: The contractor shall furnish all training materials required for participants during the course of program delivery.

4.4 Performance Objectives. The following is a list of the key performance objectives that will be verified as contractually compliant by Government personnel; however, inspection of any contract requirements is authorized.

Remedy to correct unacceptable performance is to re-perform the service within one (1) business day of notification, or mutually acceptable timeframe to the COR, customer, and contractor.

Table 1 – Services Summary

Performance Objective (PO) PWS Section

Performance Threshold

The contractor shall provide the ONA survey to all members of the 314 MXG. Data collecting and analysis shall be provided to 314 MXG leadership prior to first class start date

1.3 3 valid customer complaints/Inspection findings per class

The contractor shall perform all program delivery timelines IAW the PWS with the agreed upon instruction days per class.

1.3 No more than 1 valid customer complaints per month.

The contractor shall accomplish all 4 classes during the current period of performance. 1.4

No more than 1 valid customer complaint/inspection finding per month.

The contractors shall arrive on-time per class day as agreed upon in the PWS. 1.6.3

No more than 2 valid customer complaints/inspection findings per month.

The contractor shall provide class curriculum for each course being held i.e., NILE/NILE-X 4.1

No more than 2 valid customer complaints/inspection findings per month.