Past_Performance_Questionnaire_S5121A24Q0001.docx
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- Attached to
- American Sign Language Interpreter Federal contract opportunity
- Solicitation number
- S5121A24Q0001
- Issued by
- Defense Contract Management Agency
About this file
This document is a past performance questionnaire for the solicitation American Sign Language Interpreter Services under solicitation number S5121A24Q0001 issued by the Defense Contract Management Agency. The questionnaire requests ratings on a scale from exceptional to unsatisfactory for the quality of American Sign Language services provided by the contractor including the ability and qualifications of interpreters. It also seeks ratings on the contractor's effective and efficient use of resources to obtain required personnel in a timely manner, the timeliness of interpreter arrivals for requirements, and the contractor's effectiveness in establishing working relationships, responding to issues, and understanding the customer's needs. Respondents are asked if they would do business with the contractor in the future. Comments are required to substantiate any exceptional, very good, marginal, unsatisfactory or not applicable ratings. Completed questionnaires must be emailed to the specified contracting officer representative by November 28, 2023.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| RFQ S5121A24Q0001 Amendment 1.pdf | ||
| S5121A24Q0001-U0001.pdf | ||
| Pricing Worksheet UPDATED.xlsx | XLSX spreadsheet | |
| S5121A24Q0001.pdf | ||
| Pricing Worksheet.xlsx | XLSX spreadsheet |
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Text version
Solicitation Name: American Sign Language Interpreter Services Solicitation No.: S5121A24Q0001
Past Performance Questionnaire
Thank you in advance for filling out this questionnaire for the Defense Contract Management Agency (DCMA) Procurement Center. We understand that your time is very valuable, and we appreciate your input. Your rating is essential in successfully evaluating the contractor’s past performance.
GENERAL INSTRUCTIONS:
1. DCMA Requests the Government Contracting Officer, Contracting Officer’s Representative or Technical POC (or Corporate Official for Commercial Experience) complete this questionnaire and submits directly to DCMA by 12:00 p.m. Eastern, November 28, 2023.
2. Provide an adjectival rating for the following questions (the adjectival rating is defined on page 2).
3. Please provide comments to substantiate the assigned rating. At a minimum, provide comments to substantiate any rating that is checked Exceptional (E), Very Good (VG), Marginal (M), Unsatisfactory (U) or Not Applicable (N).
4. E-mail completed questionnaires to: Joan Kramer at joan.d.kramer.civ@mail.mil.
NAME AND ADDRESS OF COMPANY EVALUATED:
| CONTRACT NO: |
| CONTRACT PERIOD OF PERFORMANCE: |
| CONTRACT VALUE: |
| CONTRACT TYPE: |
TYPE OF SERVICE PERFORMED:
CONTRACTING OFFICER NAME, ADDRESS, TELEPHONE NUMBER, AND EMAIL:
NAME OF EVALUATOR, COMPANY/AGENCY, ADDRESS, TELEPHONE NUMBER, AND EMAIL:
DATE EVALUATION COMPLETED:
Solicitation Name: American Sign Language Interpreter Services Solicitation No.: S5121A24Q0001
Past Performance Questionnaire
| Quality of Service |
| Rating |
1. What is the overall quality of the American Sign Language services your company is receiving? (quality, ability of interpreter, and qualification of interpreter)
2. What is the overall quality of the service that the contractor is providing? (relevant, usable)
3. How would you rate the contractor’s overall compliance with the terms and conditions of Previous agreements/contracts?
| Timeliness/Schedule |
| Rating |
1. Effective and Efficient use of resources. Was the contractor able to obtain in a timely manner the appropriate number of personnel resources required to support each requirement? (timely services)
2. Timeliness of performance. Was the contractor successful in ensuring interpreter personnel arrived on time for each requirement?
(timely performance and delivery)
| Business Relations and Customer Satisfaction |
| Rating |
1. How effective was the contractor in establishing and maintaining a positive working relationship? (customer service)
2. To what extent did the contractor respond to and correct any concerns, issues or problems? (problem resolution efforts)
3. How effective was the contractor is gaining an understanding of the work required by your organization? (understanding customer needs)
Given the choice, would you do business with this contractor in the future? (Yes or No) image2.jpeg
File details come from the government source that posted it. Updated .