Past Performance Questionnaire.docx

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Attached to
C1DA--Project 575-23-107 | Expand Electrical Capability | Design Federal contract opportunity
Solicitation number
36C25925R0099
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19

About this file

The document is a Past Performance Questionnaire, a comprehensive evaluation form designed to assess a contractor's performance across multiple dimensions including quality, schedule, customer satisfaction, management, cost/financial management, safety, and overall performance. The form provides a detailed rating scale from Exceptional (E) to Unsatisfactory (U) for various performance criteria, allowing clients to provide specific feedback and comments on a contractor's work.

The form covers critical evaluation areas such as technical data quality, timeliness of performance, contractor responsiveness, personnel management, cost control, safety compliance, and overall project execution. It includes sections for contractors to document contract details (like contract type, location, and pricing), and for clients to rate and comment on the contractor's performance across seven primary performance categories. The questionnaire is structured to provide a holistic view of a contractor's capabilities, potential strengths and weaknesses, and suitability for future contract opportunities.

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Text version

PAST PERFORMANCE QUESTIONNAIRE

Solicitation Number:
Project Title:

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information
Firm Name:CAGE Code:
Address:DUNs Number:
Phone Number:Email Address:
Point of Contact:Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information
Contract Number:Delivery/Task Order Number (if applicable): Contract Type:Firm Fixed PriceCost ReimbursementOther (Please specify): Contract Title:Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable): Explain Differences:

4. Project Description:
Complexity of WorkHighMedRoutine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information
Name:Title:
Phone Number:Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

Section D: Performance Information: Choose the letter on the scale that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY UNSATISFACTORY OR MARGINAL RATINGS.

E
VG
S
M
U
N

Exceptional (Outstanding) Very Good (Above Average)

Satisfactory
Marginal
Unsatisfactory
Not Available
Performance meets
Performance meets
Performance meets
Performance does
Performance does
No record of past
contractual
contractual
contractual
not meet some
not meet most
performance or the
requirements and
requirements and
requirements. The
contractual
contractual
record is
exceeds many to
exceeds some to
contractual
requirements. The
requirements and
inconclusive.
the Government’s
the Government’s
performance of the
contractual
recovery is not
benefit. The
benefit. The
element or sub-
performance of the
likely in a timely
contractual
contractual
element contains
element or sub-
manner. The
performance of the
performance of the
some minor
element being
contractual
element or sub-
element or sub-
problems for which
evaluated reflects a
performance of the
element being
element being
corrective actions
serious problem for
element or sub-
evaluated was
evaluated was
taken by the
which the
element contains a
accomplished with
accomplished with
Contractor appear,
Contractor has not
serious problem(s)
few minor problems
some minor
or were,
yet identified
for which the
for which corrective
problems for which
satisfactory.
corrective actions.
Contractor’s
actions taken by the
corrective actions
The Contractor’s
corrective actions
Contractor were
taken by the
proposed actions
appear or were
highly effective
Contractor were effective
appear only marginally effective,
ineffective

or were not fully implemented

1. QUALITY:

a) Quality of technical data/report preparation efforts

E
VG
S
M
U
N

a.1. Comments:

b) Ability to meet quality standards specified for technical performance

E

VG

S

M

U

N b.1. Comments:

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

S

M

U

N c.1. Comments:

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

VG

S

M

U

N d.1. Comments:

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

VG

S

M

U

N

2.a.1 Comments:

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E

VG

S

M

U

N

2.b.1. Comments:

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project?
E
VG
S
M
U
N

3. a.1. Comments:

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

S

M

U

3.b.1. Comments:

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E

VG

S

M

U

N

3.c.1. Comments:

d) Overall customer satisfaction
E
VG
S
M
U
N

3.d.1 Comments:

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

VG

S

M

U

N

4.a.1. Comments:

b) Ability to hire, apply, and retain a qualified workforce to this effort
E
VG
S
M
U
N

4.b.1 Comments:

c) Government Property Control
E
VG
S
M
U
N

4.c.1. Comments:

d) Knowledge/expertise demonstrated by contractor personnel
E
VG
S
M
U
N

4.d.1. Comments:

e) Utilization of Small Business concerns
E
VG
S
M
U
N

4.e.1. Comments:

f) Ability to simultaneously manage multiple projects with multiple disciplines

E

VG

S

M

U

N

4.f.1. Comments:

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E

VG

S

M

U

N

4.g.1. Comments:

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E

VG

S

M

U

N

4.h.1. Comments:

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

VG

S

M

5.a.1. Comments:

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E

VG

S

M

U

N

5.b.1. Comments:

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

S

M

5.c.1. Comments:

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes

No

5.d.1. Comments:

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

5.e.1. Comments:

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

5.f.1 Comments:

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and

E

VG

S

M requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

6.a.1 Comments:

b) Contractor complied with all security requirements for the project and personnel security requirements.

E
VG
S
M
U
N

6.b.1. Comments:

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

VG

S

M

U

N

7.a.1. Comments:

b) Compliance with contractual terms/provisions (explain if specific issues)

E

VG

S

M

U

N

7.b.1. Comments:

c) Would you hire or work with this firm again? (If no, please explain below)

7.c.1. Comments:

d) In summary, provide an overall rating for the work performed by this contractor.

E

VG

S

M

U

7.d.1. Comments:

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

STRENGTHS:

WEAKNESSES:

DEFICIENCIES:

COMMENTS:

Past Performance Information provided by:

(Printed Name)

Signature: Date: Organization: Phone:

File details come from the government source that posted it. Updated .