Past Performance Eval 47PH0921R0035.pdf

EXPERIENCE AND PAST PERFORMANCE QUESTIONNAIRE

CONTRACTOR/OFFEROR:

Reference Name:

Company: Telephone No.:

Title: Email Address.

Building location of contractor’s performance:

Start/End date of Contract Performance:

Estimated price/cost for services:

Construction period (# of days):

EVALUATION. Please rate the Contractor utilizing the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed. Attach additional pages if more space is needed.

Evaluation Definitions –

The following definitions should be used in the assessment of Contractor performance.

0 BEXCEPTIONAL

Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.

VERY GOOD

Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.

SATISFACTORY

Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.

MARGINAL

Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.

UNSATISFACTORY

Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.

NOT APPLICABLE

(N/A)

Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

Past Performance Evaluation

Question 1. Performance

What is your assessment of the Contractor’s ability to meet your requirements?

Exceptional Very

Good Satisfactory Marginal

Unsatisfactory N/A

Performance

Comments, if any.

Questions 2 and 3. Timeliness

What is your assessment of the Contractor’s ability to provide products in a timely manner?

Did contractor provide work schedule for this project?

Satisfactory Marginal

Unsatisfactory N/A

Timeliness

Ability to Resolve Timeliness Problems

Question 4. Preventive Maintenance / Warranty Period

What is your assessment of the Contractor’s ability to meet requirements?

Did contractor provide operation and maintenance services after project? Y/N If so, how long?

Was equipment under the service maintenance program identified? Y/N Was free service warranty period contracted or was in-house? Y/N

Satisfactory Marginal Unsatisfactory N/A

Quality of Maintenance or Warranty

Question 5. Overall Rating of Contractor’s performance

What is your overall rating of Contractor’s performance (requirements, schedule, and price) on contract being assessed?

Exceptional Very Good Satisfactory Marginal Unsatisfactory

Would you contract with this company again? Y/N

General Comments:

Name of Refrence: Date:

RATING/SCORING GUIDELINES

TECHNICAL EVALUATION FACTORS

Rate/Score each factor in accordance with the following guidelines:

Adjectival Numerical Rating Score

Excellent 9-10 Significantly exceeds the standard. Innovative, comprehensive proposal which is complete in all details.

Very Good 7-8 Exceeds standard. Proposal is in clearly definable detail.

Acceptable 5-6 Meets standard.

Marginal 3-4 Does not fully meet standard. Proposal lacks essential information and contains weaknesses.

Poor 1-2 Does not meet standard. Proposal contains significant deficiencies. Proposal shows a lack of essential information to substantiate data presented.

Unacceptable 0 Fails to meet standard. Major deficiencies not readily correctable.

NEUTRAL 5 For Past Performance evaluations where offeror has no past performance