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SOURCES SOUGHT TECHNICAL DESCRIPTION FOR SERVICES

GCSS-Army Hosting and Managed Support Services (HMSS)

Market Research Notice - Not a Solicitation

INTRODUCTION

Army Contracting Command - Rock Island (ACC-RI) is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support the Global Combat Support System-Army (GCSS-Army) Hosting and Managed Support Services (HMSS) requirement.

This notice is issued for planning and market-research purposes only. The Government is seeking information to assess available capability, small-business participation, potential acquisition approaches, and requirement assumptions for a phased hosting and managed-support services requirement.

Based on responses to this sources sought notice and other market research, this requirement may be set aside for small businesses, including applicable socioeconomic categories, or procured through another authorized acquisition approach. The Government has not made a final acquisition-strategy decision.

Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided regarding submissions.

PLACE OF PERFORMANCE

Location On-Site Government Off-Site Contractor

Government-authorized GCSS- Army facilities, authorized cloud environments, and other locations permitted by the resulting contract and applicable security requirements.

[TBD by Government] [TBD by Government]

DISCLAIMER

THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST

FOR PROPOSAL, REQUEST FOR QUOTATION, OR INVITATION FOR BID. IT DOES NOT

CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE

GOVERNMENT. RESPONSES ARE NOT OFFERS, AND THE GOVERNMENT IS UNDER NO

OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE

AVAILABLE TO PAY FOR PREPARATION OF RESPONSES. INFORMATION SUBMITTED IS

VOLUNTARY AND WILL NOT BE RETURNED. FAILURE TO RESPOND DOES NOT PRECLUDE

PARTICIPATION IN ANY FUTURE SOLICITATION. IF A SOLICITATION IS ISSUED, IT WILL BE

SYNOPSIZED ON SAM.GOV. POTENTIAL OFFERORS ARE RESPONSIBLE FOR MONITORING

SAM.GOV FOR ADDITIONAL INFORMATION.

PROGRAM BACKGROUND

GCSS-Army supports Army enterprise logistics and associated business operations through a fully operational, mission-critical physical on-premises data center hosting SAP and supporting non-SAP enterprise systems. The environment includes supporting infrastructure and services such as IBM Power/AIX, Oracle databases, Linux, networks, storage, interfaces, cybersecurity, continuity, and recovery functions.

The Government anticipates a phased HMSS operating model beginning 15 January 2027: (1) uninterrupted operation and sustainment of the in-scope physical on-premises data center; (2) augmentation of Amazon Web Services (AWS), the Government-designated cloud migration integrator, during migration of approved workloads to AWS GovCloud; and (3) managed services for individually identified cloud workloads after written Government acceptance and authorized activation under the

DRAFT - FOR GOVERNMENT REVIEW | Page 2 resulting contract. On-premises support remains active for retained source assets until separately authorized for release.

The anticipated period of performance is one 12-month base period and four separately exercisable 12-month option periods. Any future solicitation will establish final workload quantities, service boundaries, performance standards, authorized access, and pricing/change mechanisms.

REQUIRED CAPABILITIES

The Government seeks information from firms capable of providing an integrated, performance-based service solution for the following anticipated areas:

• Continuous operation and sustainment of an existing physical on-premises data center, including mission-critical SAP and supporting non-SAP systems and infrastructure;

• SAP Basis, Oracle database, IBM Power/AIX, Linux, network, storage, middleware, integration, and infrastructure operations;

• Incident, problem, change, configuration, availability, capacity, backup, recovery, and service-management functions;

• Cybersecurity support, privileged-access support, vulnerability remediation, RMF-related evidence, and security-event documentation within the awarded scope;

• AWS-led migration augmentation, including source-environment discovery, baseline evidence, design support, rehearsal, testing, data and interface validation, cutover coordination, stabilization, and knowledge transfer;

• Cloud managed services for Government-accepted and contractually activated workloads; and

• Transition-in, knowledge capture, service-desk integration, continuity planning, and transition-out support.

AWS remains the Government-designated migration integrator within its own authorized agreement.

HMSS support would not confer unawarded migration-lead authority, production-access authority, or Government approval authority. Respondents should identify assumptions, Government-furnished information/access needs, transition lead time, and risks associated with the phased operating model.

MARKET RESEARCH OBJECTIVES

The Government will evaluate market information to assess potential market capacity to:

1. Provide services consistent in scope and scale with the anticipated HMSS requirement;

2. Secure and apply the corporate, human-capital, and technical resources needed to perform mission-critical operations, migration augmentation, and cloud managed services;

3. Implement a feasible transition and project-management approach that addresses schedule, staffing, risk mitigation, continuity, and performance tracking; and

4. Perform under a performance-based services contract, including management of specialized subcontractors or teammates when applicable.

SPECIAL REQUIREMENTS

The following requirements are anticipated and will be finalized, as applicable, in any future solicitation:

• Personnel suitability, facility, physical-access, remote-work, privileged-access, cybersecurity, and safeguarding requirements appropriate to the awarded scope;

• AT/OPSEC requirements. DD Form 254 applicability, if any, will be determined by the Government;

• Government-furnished information, access, facilities/workspace, technical documentation, licenses, equipment, or property, as identified in the future solicitation; and

• Applicable information-technology, labor, security, and other statutory or regulatory requirements.

ELIGIBILITY

The anticipated NAICS code is 541513, Computer Facilities Management Services. The anticipated

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Product Service Code is DC01, IT and Telecom - Data Center Support Services (Labor). The final NAICS code, size standard, and PSC will be established by the Contracting Officer. Businesses of all sizes are encouraged to respond; however, each respondent must clearly identify its business size and socioeconomic status in its capability statement.

ADDITIONAL INFORMATION AND SUBMISSION DETAILS

Site Visit

No site visit is planned at this time. The Government may announce a site visit or other industry-engagement event through SAM.gov if determined necessary.

Capabilities Statement Interested parties are requested to submit a capability statement of no more than ten (10) pages, excluding a cover page and attachments. Use Times New Roman font no smaller than 10-point. The response deadline is [INSERT DATE AND TIME, TIME ZONE]. Responses shall be submitted electronically in Microsoft Word or PDF format to [INSERT CONTRACT SPECIALIST NAME AND EMAIL ADDRESS].

Do not submit classified information, controlled unclassified information, proprietary AWS documents, detailed system configurations, or other information requiring special handling through the response method identified in this notice. Clearly mark any proprietary information.

At a minimum, capability statements shall address the following:

1. Company name, address, UEI, CAGE code, website, primary point of contact, business size, and socioeconomic status. If applicable, identify current 8(a) status and program exit date;

2. Relevant past performance for comparable mission-critical data-center operations, SAP Basis, Oracle, IBM Power/AIX, Linux, networking, storage, cybersecurity, AWS GovCloud or comparable cloud operations, and cloud migration support;

3. Ability to assume uninterrupted on-premises operations by the anticipated start date, including proposed transition-in, knowledge-capture, staffing, access, 24/7 coverage, and continuity approach;

4. Ability to augment AWS-led migration without duplicating AWS or other provider responsibilities, including discovery, testing, cutover support, stabilization, and operational handoff;

5. Ability to manage an integrated prime-contractor effort and, if applicable, specialized subcontractors or teammates. Identify the proposed management structure and division of responsibilities;

6. Technical skills and personnel availability for SAP Basis, Oracle, IBM Power/AIX, Linux, cloud engineering/operations, networking, storage, cybersecurity, backup/recovery, service management, and transition/program management;

7. Recommendations for commercially supportable performance measures, transition lead time, Government-furnished information/access/facilities, workload/service activation, and phase-based CLIN or pricing structure. Do not submit a price proposal;

8. Potential barriers, risks, dependencies, or schedule constraints that could affect successful competition or performance; and

9. For small-business respondents, an explanation of the firm's ability to comply with applicable performance-of-work requirements, including the anticipated division of prime and subcontractor performance.

The Government anticipates one 12-month base period and four 12-month option periods, with performance commencing on or about 15 January 2027. The final contract type, estimated level of effort, and labor-category determinations, including any applicability of Service Contract Labor Standards or collective bargaining agreements, will be addressed in any future solicitation.

All questions must be submitted in writing to the Contract Specialist identified above no later than [INSERT QUESTION DEADLINE]. No phone calls will be accepted. The Government will not pay for response preparation.