IA02 DRAFT Performance Work Statement for Hill and Palma Halls.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

FY24 Equipment and Maintenance Support for Cellular Boosters at Hill Hall and Palma Hall For

Cadet Command, Fort Knox, Kentucky

11 February 2024

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide installation of equipment, supplies, materials and other items necessary for cellular phone boosting. In addition, the contractor shall provide all personnel, facilities, transportation, tools, supervision, and other items and non-personal services necessary to provide maintenance support for cellular boosters at Palma Hall (building 9261) and Hill Hall (building 9309), Fort Knox, Kentucky, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services.

The contractor shall perform to the standards in this contract.

1.2 Background: Cadet Command maintains both Hill Hall and Palma Hall facilities located at Fort Knox, Kentucky.

Hill Hall’s training facility supports approximately 700 concurrent students. Hill Hall does have a universal cellular booster that provides coverage inside the facility. This PWS is to provide for the update of equipment and a maintenance contract for the cellular booster system.

Palma Hall’s training facility supports approximately 500 concurrent students. Palma Hall does have a universal cellular booster that provides coverage inside the facility. This PWS is to provide for the update of equipment and a maintenance contract for the cellular booster system.

This contract will provide for the update of equipment and a maintenance contract for the current installed universal solution that boost the signal for any of the top vendors (AT&T, Verizon, Sprint, and T-Mobile) to at least 3 bars when within the building.

1.3 Scope: The contractor shall provide non-personal service(s). The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in this PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents. In addition, the contractor shall provide for the replacement of aging equipment and a maintenance contract that will support the current universal cellular booster system that will maintain coverage for all carriers including Verizon, AT&T, Sprint and T-Mobile with at least 3 bars. Services include management, supervision, labor, transportation, replacement parts, product assembly, material handling equipment and disposal of all debris. The contractor shall provide all labor to include travel to support the system.

1.4 Objectives: The objective of this contract is to provide renewed equipment and a cellular booster maintenance contract that will maintain the system that is already installed, and maintain coverage of at least 3 bars anywhere inside both Palma Hall and Hill Hall.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The contractor shall develop and maintain a QCP to ensure services are performed In Accordance With (IAW) this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The contractor’s proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award (A.001)

The government will review and either notify the contractor in writing of acceptance of the plan or return their comments to the contractor within ten (10) days. If the government has provided comments, the contractor shall then have ten (10) days to submit a final QCP. After receipt of the final QCP, the contractor may receive the contracting officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the contracting officer no later than ten

(10) days prior to the anticipated change and before implementation by the contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the contractor's Quality Control Team;

(b) How the contractor will monitor work to ensure performance complies with all deliverables

(etc. timelines, deadlines, and goals);

(c) How the contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the contractor will ensure all keys issued will remain controlled items (Paragraph 1.7

Key Control);

(f) How the contractor will inventory and track maintenance of all Government Provided Equipment (GPE) / Materials;

(g) How the contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the contractor will file and save all quality control related documents for the life of the contract plus 5 years.

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within 30 days upon completion of each option period or Task Order (A.002).

1.5.1.2 The contractor shall inform the COR of issues or potential issues that might affect the performance within 72 working hours of identifying those issues. Verbal reports shall be followed up by written reports within ten (10) business days (A.003).

1.5.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day: January 1st M. L. King Day: 3rd Monday in Jan Presidents Day: 3rd Monday in February Memorial Day: last Monday in May Juneteenth: June 19th Independence Day: July 4th Labor Day: 1st Monday in September Columbus Day: 2nd Monday in October Veteran’s Day: November 11th Thanksgiving Day: 4th Thursday in November Christmas Day: December 25th

1.5.4 Operating Hours: The government facility office hours, facility operating hours, and the contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The government facility office hours are 0800 to 1600 hours Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0800 and 1600 Monday through Friday. The Government facility is closed during local or national emergencies, administrative closings, or similar government directed facility closings.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support 24 hours a day 7 days a week including Federal holidays except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Training Holidays: RESERVED

1.5.6 Place of Performance: The work to be performed under this contract will be performed at Palma Hall located in building 9261 and Hill Hall located in Building 9309. Both of these locations are government facilities located on the restricted area within Fort Knox, Kentucky.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.2 Personnel Security Clearance Requirements: this standard language is for Contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The contractor shall ensure that any subcontractors used in performance of this contract comply with these requirements and that all employees, of both the contractor and any subcontractor utilized by the contractor, are made aware of and comply with these requirements.

The Contractor and all associated sub‐contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening Database (Army Directive 2014‐05/AR 190‐13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

The Contractor shall return installation passes to the issuing security office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within 3 calendar days after contract award (A.004). The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the government and submitted to the COR within five (5) days after any changes to the log (A.005).

1.6.3.2 Individual Termination or Expiration of Employment: The contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) days (A.006).

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the contractor shall collect all outstanding installation access passes and return them to the issuing office within three (3) business days.

1.6.3.4 Common Access Cards (CAC) and CAC Log: RESERVED

1.6.4 Background Checks: All contractor employees are subject to background check and security requirements of the Fort Knox Post Security office in order to gain access to Fort Knox and the worksite.

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The contractor employee may begin performance of the contract after receiving a favorable local background check. The contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The contractor shall forward a copy to the contracting officer via the COR and the Requiring Activity Manager of each favorable background check within three (3) days of receipt by the contractor, identifying such with the appropriate contract number (A.007). The contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within three (3) days of receipt by the contractor, identifying such with the appropriate contract number (A.008). When the government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: RESERVED

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: The contractor shall establish and implement methods of making sure all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the payment due to the contractor. The contractor shall prohibit the use of government issued keys by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.8.1 The contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the government. Meeting attendees shall at times include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including government drawings, designs, specifications, monitor contractor's performance and notifies both the contracting officer and contractor of any deficiencies, coordinate availability of government property, and coordinate site entry of contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the government. The contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than 5 days after contract award (A.009). The Contract Manager and Alternate Contract Manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0800 and 1600 hours Monday through Friday. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: RESERVED

b. Quality Control Manager: RESERVED

c. Systems Administrator: RESERVED

d. Special Qualifications: RESERVED

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 RESERVED

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715).

1.13 Contractor Travel: RESERVED

1.14 Other Direct Costs (ODCs): RESERVED

1.15 Data Rights: The government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership and copyright belonging exclusively to the government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the government or others. The contractor and contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized government personnel or upon written approval of the Contracting Officer. The contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: RESERVED

1.19 Organizational Conflict of Interest (OCI): RESERVED

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)).

http://www.dimoc.mil/resources/limitations/

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated government personnel.

Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1);

(c) The contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work;

(d) The contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen (15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase; and

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt;

(ii) Long trousers;

(iii) Steel-toed safety boots; and

(iv) Hard hat.

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the contractor shall comply with all federal and state requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

http://www.usace.army.mil/

1.21.1.2 RESERVED

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program: RESERVED

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: RESERVED

1.23.2 OPSEC Training: RESERVED

1.23.3 iWATCH Training: RESERVED

1.23.4 Information Assurance (IA) Training: RESERVED

1.23.5 Personally Identifiable Information (PII): RESERVED

1.24 Authorization to Perform Services On Fort Knox: RESERVED

1.25 Notice to Proceed: RESERVED

1.26 Electromagnetic Compatibility Directive: RESERVED

1.27 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract. For all issued GP for this contract, the Contractor shall submit a Property Management Plan to the Contracting Officer and the Property Administrator via the COR within thirty (30) days after date of contract award.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the government for continued use under the contract

Government Property - means all property owned or leased by the government. Government property includes both government-furnished and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure (WBS).

Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or government contract quality assurance) means the various functions, including, inspection, performed by the government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing contractor performance assessment by ensuring that systematic quality assurance methods validate that contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the government will survey, observe, test, sample, evaluate, and document contractor performance results to determine if the contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to government document.

Quality Control – means all necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved.

Each HLO may have several statements to flesh out the areas necessary to meet the objective.

Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD 250 Department of Defense Form 250 (Receiving Report) DD 254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator

PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office TE Technical Exhibit USAG United States Army Garrison

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide personnel to assist with access into the facility.

3.2 Facilities: The government will not provide or maintain a dedicated workspace, but will provide a temporary location for the contractor to support the requirements outlined in the PWS to include desk space, telephones, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide the contractor with utilities but the contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: There is no Government furnished equipment necessary for this contract, other then the facilities and utilities as described above.

3.5 Special Tooling and Test Equipment: Refer to Part 7 of this PWS for GP for this contract. Refer to GP FAR Clause 52.245-1.

3.6 Materials: There is no Government furnished Material necessary for this contract.

3.7 Training: RESERVED

3.8 Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ).

https://www.dmdc.osd.mil/tass/

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Confidential Facility Clearance: The work to be performed under this contract will be performed at Palma Hall located in building 9261 and Hill Hall located in Bldg. 9309 on Fort Knox, Kentucky. The contractor shall possess and maintain a confidential facility clearance from the Defense Security Service IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and AR 380- 49, Industrial Security Program. The contractor’s employees, performing work in support of this contract shall have been granted a Confidential Security Clearance from the Defense Industrial Security Clearance Office. The Facility Security Clearance must match the highest security clearance required for personnel. The DoD Contract Security Classification Specification (DD Form 254) is provided as an attachment in the basic contract.

4.3 Materials: The contractor shall provide the following in support of this contract: management, supervision, labor, transportation, product, product assembly, material handling equipment and disposal of all debris.

4.4 Vehicles and Equipment: The contractor shall provide all equipment in order to meet the requirements under this PWS.

4.5 Background Checks: The contractor shall provide background checks in accordance with this PWS and as determined by the government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The contractor shall provide equipment for a universal cellular repeater system and a maintenance contract to support the same that includes coverage of at least 3 bars anywhere inside Palma Hall and Hill Hall.

5.2 Tasks: Tasks consist of the following:

5.2.1 Contractor Installation of Equipment: The Contractor will provide and install all materials for upgrading or maintaining the cell phone booster system in each required building.

(a) The items the Contractor must provide may include but are not limited to: Force8 Boosters, 5G Wideband Splitters, Lighting Protector for Cables, 5G Directional Coupler, 10db attenuator, 500’ SC400 & SC600 Ultra Low Loss Coax Cable, Standard N Plug (Male) Crip Connector, Omni-Directional Domes, Outdoor 5G Yagi Donor Antenna, Mounts, High Isolation PCS/AWS/WCS/BRS/C-Band Donor Antenna (1695~4200 MHz, DIN Connectors), High Isolation 600 MHz /700 MHz/Cell/SMR Donor Antenna (617~960 MHz, DIN Connector, 698- 2700 MHz Lightning DC Blocked Filter Protectors - N Female Connectors, Weather Proofing Kit (with Butyl Rubber), Grounding Kit, Pre-formed Cooper Strap, 1.5m (60") for 1/2" Cable, Light Duty Non-Penetrating Roof Mount 60"x2.38", FLAT ROOF MOUNT, 2" OD MAST SIZE, ROOFTOP MOUNTS, 42.5"x36:x1/8" thick Rubber Mat, Includes Chassis, Network Management System, Accessories, and Wall Mounting Bracket, 700MHz LTE RF Module (90 dB Max Gain, 24 dBm Composite Output Power), Supports Lower A, Lower B, Lower C, and upper C Bands, Cellular RF Module (90 dB Max Gain, 24 dBm Composite Output Power), Supports Any Technology, PCS RF Module (90 dB Max Gain, 24 dBm Composite Output Power), Supports Any Technology.

(b) The Contractor will work with the Building Resource Officer (BRO) to gain access to rooms, ceilings, attics, roofs, etc. in order to install or maintain the cell phone booster system.

The Contrator will coordinate the designated meeting time and location with the BRO of a specific building ahead of time.

(c) The Contactor will clean up any mess left behind as a result of instulations.

(example: Debring from the ceiling or for the wall where drilling was necessary for wall mounts)

5.2.2 Contractor Maintenance: The System shall continue to provide cellular coverage throughout Palma and Hill Hall and provide min 3 bars of voice and data services for commercial carriers, enterprise, public safety and neutral host customers.

(a) Maintain seamless coverage in areas previously void of signal.

(b) Provide support for the currently installed universal system that currently covers Verizon, AT&T, Sprint and T-Mobile

(i.) STD: The contactor will acturately test the signal strength of the boosters in any given building by walking each hallway, classroom, and office while successfully keeping at least 3 bars of cellphone service. AQL: Any spot in a building previously devoid of signal must maintain at least 3 bars of signal in order for a instulation or maintenance visit to be counted as a success.

5.3 Service Contract Reporting

5.3.1 System for Award Management (SAM) Service Contract Report (SCR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields through the following web address: www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select

View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract

Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

• Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

• Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

http://www.sam.gov/ http://www.sam.gov/

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc.

are mentioned in this PWS and are listed below.

6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.10 Information Assurance (AR 25-2)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.12 Policies and Procedures for Property Accountability (AR 735-5)

6.1.13 Acquisition Management and Oversight (TRADOC Regulation 5-14)

6.1.14 Junior Reserve Officers’ Training Corps Program: Organization, Administration, Operation, and Support (Army Regulation 145-2)

6.1.15 JROTC Organization, Administration, Operations, Training & Support (USACC Reg 145-2)

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

TECHNICAL EXHIBIT 2

PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARD

PERFORMANCE

THRESHOLD

INCENTIVE /

DISINCENTIVE

A. 001 Contractor’s Proposed QCP submitted

Submitted within 10 days of contract award

Completion of contract award or rework needed

A. 002 Analysis of Quality Control and Timeliness of Submittals

Quality control is at an acceptable level

Continuation of contract

A. 003 Written report of issues or potential issues

Submitted within 10 days of occurrance

Successful resolution

A. 004 Initial Installation Pass Log

Submitted within 3 days Continuation of contract

A. 005 Changes to Installation Pass Log

Submitted within 5 days Continuation of contract

A. 006 Unused/Expired Installation passes returned to security

Returned within 3 days of determination

Continuation of contract

A. 007 Background checks completed and sent to

KO

Within 3 days of receipt Continuation of contract

A. 008

Unfavorable background checks sent to KO

Within 3 days of receipt Continuation of contract

A. 009 Program/Manager and Alternate identified

Within 5 days of contract award

Continuation of contract

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To User Guide

Initially and when updated

2 copies

MS word and Hardcopies

Mr. Robert Tanguy Ms. Chelsey Price

Equipment list by serial #

Initially and when changed

1 copy .pdf Robert Tanguy

Administrator Guide

Initial and when updated

2 copies

MS word and Hardcopies

Mr. Robert Tanguy

Initial response time

Call back Within 4 hours Telephonic Mr. Robert Tanguy Ms. Chelsey Price

Dispatch a technician

Onsite Within 1 Business Day

In person Mr. Robert Tanguy