Speed_Reading_PWS.pdf

Western Hemisphere Institute for Security Cooperation (WHINSEC) 7301 Baltzell Avenue

Fort Benning, GA 31905

PERFORMANCE WORK STATEMENT (PWS) – (July 2019-July 2020 FY 19) SPEED READING TRAINING & WORKSHOPS – Base Year + 1 Option Year

General Information

The Speed Reading training and certification workshop supports the School of Professional Military Education (SPME) programs at WHINSEC consisting of leadership courses such as the Command and General Staff Officer Course (CGSOC), the Joint-Operations (JTO) course, and the Maneuver Captains Career Course-WHINSEC (MCCC-W), as well as some graduate level degree education programs. The Speed Reading training and certification workshops will assist the faculty and students in SPME in attaining an increased level of understanding of written course materials, while at the same time; increase the reading speed capacity of those involved in the programs. This will prepare them for the rapid consumption of the enormous amount of reading and research material contained in SPME courses.

1. GENERAL: This is a non-personal services contract to provide Speed Reading Workshops. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such task order service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. All provisions, requirements, and standards of the base contract apply to this task order except as identified in this PWS.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the Speed Reading Training and Workshops as defined in this Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this PWS.

1.2 Background: The School of Professional Military Education (SPME) at WHINSEC provides a wide variety of educational programs consisting of leadership courses such as the Command and General Staff Officer Course (CGSOC), the Joint-Operations (JTO) course, and the Maneuver Captains Career Course-WHINSEC (MCCC-W), as well as some graduate level degree education programs. These programs require a tremendous amount of ‘at home’ study and preparation, and typically requiring students to read an average of 100-175 pages of material in Spanish per night in preparation for informed, graduate level discussions in the classroom. WHINSEC does not have the capability to filter the reading volume & understanding capacity of students arriving for its courses, and although it is expected that students are capable to ready at an undergraduate level, the reality is that many struggle due to the sheer volume and complexity of the assigned readings. This issue is compounded by the fact that US personnel is required to ready the courses’ materials in Spanish.

Other Army education centers such as the Maneuver Center of Excellence, Fort Benning, GA, the Command & General Staff College at Fort Leavenworth, KS, and the Special Warfare Center at Fort Bragg, NC; offer its students some seminars to develop their speed reading and retention skills – so that they are better posture for success in their courses. WHINSEC do not offer these seminars or workshops for students attending their Professional Military Education (PME) courses, even when the level of reading difficulty is increased due to the complexity and richness of the Spanish language.

1.3 Objectives: To provide a seminar that would increase the students speed of reading and retention of read materials by at least 25% from their stating point.]

1.4 Scope: The contractor shall deliver a 4-hour Speed Reading skills seminars or workshops in Spanish at bldg. 396 (WHINSEC) for SPME faculty and students using a combination of large sessions and multiple small group venues. The workshops or seminars shall include: A) Initial test of the group to be trained to assess entry level. B) An initial large scale introduction to all students attending the workshops, C) Multiple, concurrent small-group seminars /workshops to hone in on the necessary skills to read at an accelerated space and to increase retention of material in Spanish, D) At least 1 hour of focused practical exercises in small group setting. E) An exit test to assess progress made as result of the Seminars or workshops.

1.5 Period of Performance: The period of performance shall be for one instance during the 4th QTR of FY19, plus one Option Instance during the 4th QTR of FY20. The Period of Performance reads as follows

Base Year TBD

Option Year I TBD

1.6 General Information

1.6.1 Quality Control Plan. The Contractor shall develop and maintain an effective quality control plan to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall submit a comprehensive written QCP to the KO and COR within 30 days of award, and within 5 working days when changes are made thereafter. The Offerors’ QCP must be detailed, containing a systematic approach to monitor daily operations of key and essential functions for providing quality service to the Government, i.e.

discrepancy identification procedures, corrective action procedures, prevention procedures for occurrence/re-occurrence of discrepancies, trend analysis usage, and customer feedback utilization.

Such QCP requirements will increase the likelihood of successful contract performance. After acceptance of the quality control plan the Contractor shall request the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The days specified below are legal Federal holidays. If the holiday falls on a Saturday, it is observed on Friday; if the holiday falls on Sunday, it is observed on Monday. The contractor shall not be required to work on holidays, except incomplete tasks which are mission essential.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0800 – 1700, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. No Contractor shall work more than 40 hours during the work week; overtime is not authorized.

1.6.5 Place of Performance: The work to be performed under this task order will be performed Government facilities at WHINSEC building 396, Fort Benning, GA.

1.6.6 Type of Contract: The Government will award a Firm Fixed Price contract.

1.6.7 Security Requirements: Not Applicable – Security Clearance is not required.

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. The Government will be assigned an activity sponsor to maintain control of keys.

1.6.7.2 Key Control: Not Applicable – The Government will be assigned an activity sponsor to maintain control of keys.

1.6.7.2.1. RESERVED

1.6.7.2.2. RESERVED

1.6.7.3 Not Applicable– The Government will be assigned an activity sponsor to maintain control of Government provided facilities.

1.6.7.4 Other Security Considerations. Not Applicable – There are no other Security Considerations.

1.6.7.4.1. AT Level I Training. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract award date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 7 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.7.4.2. Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area https://atlevel1.dtic.mil/at commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.4.3. AT Awareness Training for Contractor Personnel Traveling Overseas. Not Applicable.

1.6.7.4.4. iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO).

This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.7.4.5. Access to Government Information Systems. All contractor employees, and associated subcontractor employees, with access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Cyber Awareness Challenge training prior to access to the information system and then annually thereafter.

1.6.7.4.6. OPSEC Standing Operating Procedure/Plan. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security.

This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.7.4.7. OPSEC Training. In accordance with AR 530-1 all personnel will complete Level I Operations Security (OPSEC) training which is composed of both initial and continual awareness training (annually). All newly assigned personnel within the first 30 days of arrival in the organization must receive initial training to include a briefing on the organizations critical information. The end state of initial and continual awareness training is that each individual should have the requisite knowledge to safeguard critical information.

1.6.7.4.8. Information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.7.4.9. Information assurance (IA)/information technology (IT) certification. Not Applicable.

1.6.7.4.10. Contractors Authorized to Accompany the Force. Not Applicable

1.6.7.4.11. Contract Requiring Performance or Delivery in a Foreign Country. Not Applicable.

1.6.7.4.12. Handling of or access to Classified Information. Not Applicable.

1.6.7.4.13. Visit Authorization Letter. The Contractor must provide a valid (IAW DoD 5220.22-M) Visit Authorization Letter (VAL) for every employee on the contract, prior to their visit. This VAL must be originated by the Contractor's Security Office (also called Facility Security Officer or FSO), and shall be sent to the Contracting Officer Representative or Security Representative. The VAL must include the purpose and date(s) of visit, security clearance information, social security number, the contract number. This request is valid for up to one year. The request must be reviewed and updated as needed, but at least annually.

1.6.7.4.14. Statement of Non-Disclosure. All Contractor personnel will comply with the non-disclosure requirements in the clause at FAR Part 52.227-14 (or DFAR equivalent). All Contract Personnel must sign a statement of non-disclosure.

1.6.7.4.15 Access and General Protection/Security Policy and Procedures. Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures provided by government representative. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.5. Information Assurance and Cyber Security.

1.6.7.5.1. Contractor Employees Who Require Access to Government Information Systems: All contractor employees, and associated subcontractor employees, with access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Cyber Awareness Challenge training prior to access to the information system and then annually thereafter.

1.6.7.5.2. Information Assurance (IA)/Information Technology (IT) Certification: Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, contractor employees and associated subcontractor employees supporting IA/IT functions shall be appropriately certified for each category and level upon contract award.

The baseline and computing environment certifications are stipulated in DoD 8570.01-M must be completed upon contract award. Upon request by the Government, the Contractor shall provide documentation supporting the IA certification status of personnel performing IA functions. Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing IA functions.

1.6.8 Special Qualifications: Contractor personnel working in this contract shall be certified teachers and considered experts in the field of efficient reading skills and techniques in the Spanish language, and highly competent managers of the Adult Learning Environment. The contractor team must consist of one or more persons with certifications in the management of Adult Learning Environments, and graduate level Spanish language teaching.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the task order and assists in task order administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11 Key Personnel: The following personnel are considered key personnel by the government:

company’s Program Manager (PM) and Alternate PM. There are no other key personnel considered. The Contractor shall provide a Program Manager and alternate Program who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The task order manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800-1700, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: Certified instructor / facilitator in the subject of efficient reading techniques.

1.6.12. Invoicing Training: All vendors must show proof of experience in creating any necessary documents required for electronic invoicing. Vendors, or designated Program Managers, shall complete necessary ‘Invoicing, Receipt, Acceptance, and Property Transfer – IRAPT’ (formerly WAWF) training and show proof of completion of training. Training may be found at:

https://wawftraining.eb.mil

1.6.13 Identification of Contractor Employees: All task order personnel attending meetings, answering Government telephones, writing e-mails, and working in any situation where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.13.1. ID Badges: The Contractor shall provide each employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material easily readable and include employee's name, Contractor's name, functional area of assignment, https://wawftraining.eb.mil/ and color photograph. The ID badge shall be approved by the Contracting Officer or his/her designee before contract start date.

1.6.13.2. Display of ID Badges: Contractor personnel shall wear an ID badge (company-issued or CAC) at all times when performing work under this contract to include attending Government meetings and conferences. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.13.3. Answering Telephones: Contracted staff shall identify themselves as Contractor employees when answering Government telephones.

1.6.13.4. Utilizing Electronic Mail: When prime Contractor or Sub-Contractor personnel send E-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), contact information (e-mail, phone), and the name of the individual's employer to their signature block.

1.6.14 Contractor Travel and Program costs: The Contractor will be required to travel to fulfill the requirements of the tasks in this PWS. The Government will pay a one-time service fee; which includes consultant travel expenses and also includes the following details associated with the cost:

• 100 sets of Program materials for Participants

• Assessment administration

• Program management and coordination

• Training and Workshops delivery, exam scoring

• Participant Certification, and follow-up

• Consultant travel expenses

• Associated shipping costs

1.6.15 Other Direct Costs: Travel to facilities at WHINSEC, Fort Benning, GA to provide initial assessment to benchmark entry level of participants. No other Direct Costs considered.

1.6.16 Data / Intellectual Rights: The Government has unlimited rights to all documents/material produced under this task order. All documents and materials, to include the source codes of any software, produced under this task order shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17 Phase In/Phase Out Period: Not Applicable.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a task order to provide specific supplies or service to the government. The term used in this task order refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the task order. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the task order, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the task order.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a task order by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet task order requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day provides the services in accordance with the task order.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Anti-Terrorism/Operations Security CCE Contracting Center of Excellence C Date Contract Award Date CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off the Shelf DA Department of the Army D Date Date of actual Training and Workshops DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Assurance IRAPT Invoicing, Receipt, Acceptance, and Property Transfer MCoE Maneuver Center of Excellence NLT Not later than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SPME School of Professional Military Education TA Trusted Agent TE Technical Exhibit WAWF Wide Area Work Flow WHINSEC Western Hemisphere Institute for Security Cooperation

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide assistance with complex terminology. After the award of the contract, the Government will provide an electronic copy of the most updated WHINSEC Glossary of Terms and Graphics for the Contractor to use during the preparation of their training materials for WHINSEC. The contractor may contact the designated Contracting Officer Representative who will in turn provide guidance with terminology not found in WHINSEC’s glossary.

As mission permits, the Government will provide personnel to assist with complex terminology and any clarification pertaining to WHINSEC’s glossaries. Any clarifications discussed between the Contractor and the WHINSEC translation personnel and the COR, shall be captured by the Contractor for modification and inclusion in the WHINSEC Glossary of Terms and Graphics, and an addendum or errata sheet, and shall be property of the Government. The designated Contracting Officer Representative will also serve as a point of contact to clarify any payment issue.

The Government will provide:

• Access to on-line or in-class training to complete AT/OPSEC and IA requirements

• Under certain conditions, initial/refresher training to meet mission requirements or to increase proficiency level caused by changes in tools used (e.g. software application)

3.2 Facilities: The Government will provide approximately five areas of 900 square feet of usable floor work and training space for groups of up to 20 participants, which provide sufficient space for group exercises and break out activities. Furthermore, the training room will have adequate movable tables and chairs to include a table and chair for facilitator and round tables set with half crescent seating or rectangular tables configured in a “hollow U" for participants.

3.3 Utilities: All utilities in the facility will be available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide a computer with accessible CD-ROM capability to upload teaching content materials, a projector, a screen and power cords for PowerPoint presentations in order to facilitate the training.

3.5 Materials: The Government will provide an electronically formatted copy of WHINSEC’s glossary, and electronic copies of sample analysis and memorialization academic material that students are required to read and analysis. The Government will also provide, at a minimum, one 1 flip chart pad and flip chart stand.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this task order that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not Applicable

4.3. Materials. The Contractor shall furnish all materials, and supplies necessary outside of those identified in paragraphs 3-1 thru 3-5 before, to meet the requirements under this PWS.

4.4. Equipment. The Contractor shall provide all equipment necessary outside of those identified in paragraphs 3-1 thru 3-5 before, to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The Contractor shall deliver a four (4) hour long Speed Reading Training and Workshop in Spanish for 100 faculty and students at SPME/WHINSEC with the aim of attaining an increased reading speed capacity, and an increased level of understanding of the read written course materials in Spanish by the end of the workshops, of those participating in it.

5.1.1. Attend Post-Award Conference NLT 30 days after award contract award. Create and maintain a continuity book. The Contractor shall prepare, update, and maintain a notebook which contains references and information supporting the performance of respective tasks. Each Continuity Book shall contain, at minimum: table of contents, Points of Contact (POCs), Standard Operating Procedures (SOP), and special instruction / direction / restriction information. Additional information may be included, at the discretion of the Contractor and approval of the COR. The Contractor shall prepare the Book for initial review within 45 days of contract award, and ensure the Book is updated / reviewed at least quarterly thereafter.

5.1.2. Monthly Invoice. The Contractor shall prepare and forward monthly invoice via electronic invoicing through the ‘Invoicing, Receipt, Acceptance, and Property Transfer – IRAPT’ application (formerly Wide Area Work Flow -WAWF, using correct DoDAC, CLIN(s), dollar amount per CLIN, etc., prior to the 10th of the month following billing period. Billing for travel reimbursement must include either: (a) mileage log with dates, purpose of travel, to and from locations, mileage total per trip, final total at end of log, signed by Contractor and Supervisor; or (b) expense report with date, name of Contractor, purpose of travel, dollar amount per receipt, copy of airline ticket, copy of lodging invoice, etc., signed by Contractor and approved by Supervisor.

5.1.3. Monthly report. The Contractor shall submit a monthly report to the COR NLT the 10th calendar day of the month. This report is a culmination of each task requirement, with details such as: volume and type of services rendered; number of operating days and average daily customers;

dates and events supported; periods of non-availability; other information as needed. Delivery via WAWF, with invoice, is permitted. The report shall contain, at a minimum, the information outlined below for the reporting period.

• First page or cover sheet

1. Header with Company name (logo permitted)

2. Date prepared

3. Preparer’s name, contact information

4. Client information (i.e. COR, Directorate)

5. Name and contact information of other addressees, if applicable

6. Period covered (month & year)

7. Contract number & title

• Administrative notes, such as personnel changes, extended periods of personnel non-availability (vacation, sick, military duties), or similar items of note.

• Brief description of requirements (1-2 sentences).

• Brief summary of accomplishments during the monthly reporting period.

• Progress on deliverable products (percentage complete or other measurements).

• Any current or anticipated problems and the resolution, as applicable.

• Brief summary of specific activity planned for the next reporting period (month), and projected date(s) of said activity (e.g. upcoming events, deadlines, hire dates, etc). Planned activity beyond the next reporting period is permissible, if complicated or a long-term project. NOTE:

“Continued support” is insufficient.

5.2. Conduct Pre-workshops set-up activities. The contractor shall provide and deliver all the necessary instructions, preparation and pre-workshops requirements to the selected participants at least 25 calendar days prior to the scheduled workshop.

5.2.1 Conduct Entry Assessment. The contractor shall deliver, administer, and evaluate an initial entry exam or assessment of the participants to benchmark the individual and collective average reading speed in Spanish of the participants NLT10 calendar days from the start of the workshops.

5.2.2. Conduct /teach the Workshop. The contractor shall deliver and conduct/teach a hands-on workshops focused on improving anywhere between 30-50% the reading and retention capacity average of Spanish language written material of a cohort group of adult students and faculty members, in a span of 4 consecutive hours.

5.2.3. Conduct Post Training Assessment. The contractor shall deliver, administer, and evaluate a Post-Workshops exam to assess the average improvement of individual participants reading speed in Spanish immediately upon the conclusion of the Workshops.

5.2.4. Issue Certificates. The contractor shall provide and deliver a standard acceptable enterprise practices certificate that would credential the participants as having professionally participated in this type of training.

5.2.5. Conduct Post-Workshop survey. The contractor shall deliver, administer, and tabulate a Post-Workshops survey immediately upon completion of the workshops to determine level of satisfaction with the training by the participants, and areas for improvement in future similar workshops. Deliver a report with findings of the survey and recommendations for improvements or other courses of action to the COR and Division Chief. Delivery may be made digitally, IAW local policy, but must be accepted by the Government by 21 after the conclusion of the workshop.

5.3. CONTRACTOR MANAGEMENT REPORTING (CMR) : The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR);

(2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub- Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors);

(7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit

Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language;

and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 Army publications (see http://www.apd.army.mil/)

AR 25-1, Knowledge Management and Information Technology, 4 Dec 08

AR 25-2, Information Assurance, 24 Oct 2007 (RAR 001, 23 Mar 09)

AR 350-1, Army Training and Leader Development, 18 Dec 09 (RAR 001, 4 Aug 11)

AR 350-38, Training Device Policies and Management, 15 Oct 93

AR 530-1, Operations Security, 19 Apr 2007

6.1.2 TRADOC publications (see http://www.tradoc.army.mil/Publications.asp)

TR 350-70 Army Learning Policy and Systems, 6 Dec 11

6.1.3 MCOE publications

MCOE Regulation 190-13: Installation Access Control

6.1.4 CGSC publications

CGSC Bulletin #930

CGSC Bulletin #931

6.1.5 Miscellaneous

DFARS 252.239.7001

http://www.apd.army.mil/) http://www.tradoc.army.mil/Publications.asp)

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Deliverables Schedule

7.2. Attachment 2/Technical Exhibit 2 – Activities Schedule

7.3. Attachment 2/Technical Exhibit 3 – Estimated Workload data

7.4. Attachment 2/Technical Exhibit 4 – Performance Requirements Summary

7.5. Attachment 2/Technical Exhibit 5 – Quality Assurance Surveillance Plan

TECHNICAL EXHIBIT 1

TECHNICAL EXHIBIT 1

DELIVERABLES SCHEDULE

(C = Contract Award Date; D = Training / Workshops Date)

Deliverable Frequency # of Copies Medium/Format Submit To

1.6.1 QC Plan

NLT C+30 days of Contract award, and within 5 days if, and after corrections and changes are made.

2 copies, 1 for COR and 1 for

KO

Both hard copy (paper) and digital (CD)

KO, COR

1.6.7.4.1 AT

Level 1 Training Certificates

NLT C+30 days after award or backfill (new hire of employees)

1 per employee

Digital (CD or e-mail)

COR,

1.6.7.4.4 iWATCH Training Certificates

NLT C+30 days after award or backfill (new hire of employees)

1 per employee

Digital (CD or e-mail)

COR,

1.6.7.4.6 OPSEC

SOP

NLT C+90 days of award of contract

1 Hard copy (paper) and digital (CD)

COR,

5.1.1 Continuity

Book

NLT C+45 days after award of contract

2 copies, each addressing every task.

Hard copy (paper) and digital (CD)

COR

5.1.2 Invoice Monthly, NLT 10th

of month of billing period

1 Digital IRAPT

5.2 Pre-

Workshop Activities

NLT D-25 calendar days from start of Workshop

1 set per participant

Both hard copy (Paper) and digital (CD)

COR

5.2.1 Entry

Assessment

NLT D-10 calendar days from start of Workshop

1 assessment instrument per participant

Hard copy (paper), plus 1 digital copy for

COR

Each participant, and COR

Deliverable Frequency # of Copies Medium/Format Submit To

5.2.2 Workshop D Day - One (1) 4-

hr workshop conducted on D-day.

One workshop on multiple simultaneous venues by one or more instructors.

In a classroom environment as a interactive hands on workshop – using qualified instructors

Participants &

COR

5.2.3 Post

assessment

Immediately after the conclusion of the Workshop (D + 4 hrs.)

1 assessment instrument per participant

Hard copy (paper), plus 1 digital copy for COR

Each participant, and COR

5.2.4 Certificates Immediately after

the conclusion of the Workshop (D + 4 hrs.)

1 certificate per participant

Hard copy (paper), plus 1 digital copy for COR

Each participant, and COR

5.2.5 Survey NLT D+21 calendar

days after the conclusion of the Workshop (D+21 days)

1 survey entry per participant

Hard copy (paper), plus 1 digital copy for COR

Each participant, and COR

5.3 CMR Month of Oct (Full

performance period)

1 Digital CMR website:

https://Contractor manpower.army.p entagon.mil https://contractormanpower.army.pentagon.mil/

TECHNICAL EXHIBIT 2

ACTIVITIES SCHEDULE

Type of Activities per year

Frequency of Activities

Expected Duration of Activity

Expected Student Load

Entrance Test Once per Year 1 –hr. 100 Workshop Once per Year 4-hrs. 100 Exit Test Once per Year 1-hr. 100 Survey Once per Year 30 min. 100

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Workshop Lead / Program Manager (GS 12-9) ___1_____ 80 hrs.

2 Workshop Instructional Specialists (GS 11-9) ___5_____ 400 hrs.

TECHNICAL EXHIBIT 4

PERFORMANCE REQUIREMENTS SUMMARY

TECHNICAL EXHIBIT 5

QUALITY ASSURANCE SURVEILLANCE PLAN