Draft PWS 07102024.pdf
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- Solicitation number
- PANHCA-24-P-0000_006168
- Issued by
-
Department of the Army Medical Command
About this file
This document is a Draft Performance Work Statement (PWS) for an Online Subscription Service Data Storage and Competency contract. The key details are:
The Department of the Army Medical Command is seeking a contractor to provide a subscription for web-based compliance and continuing education courses, cloud-based storage for inspection checklists and personnel certification documentation, and web-based case analysis simulators such as white blood cell differential and urinalysis case simulators. This is a follow-on requirement to a previous contract. The anticipated period of performance is a base year plus four option years. The Government is interested in responses from small businesses, including 8(a), SDVOB, HUBZone, and WOSB concerns. Responses are due by 12:00 CST on July 24, 2024. The key objectives of the PWS are to maintain ongoing competency assessments, checklists, and data storage to meet various regulatory requirements, while providing users with a rapid and reliable database and 24/7 support.
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DRAFT
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PERFORMANCE WORK STATEMENT (PWS)
Online Subscription Service Data Storage and Competency 7/8/2024
Part 1 General Information
1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.
1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide Online Subscription Services for Maintaning Data Storage and Competncy.
1.2 Background: Previous contract POP 01 Oct 2019 – 30 Sep 2024. Contract is needed to maintain ongoing Competency Assessments
1.3 Scope: The Contractor shall provide non-personal service(s). The contractor shall provide fully qualified technicians to perform necessary maintenance service and repairs to the Online Subscription described herein to ensure that optimum operation and efficiency of the data storage is maintained, and that proper functioning of the data storage conforms to the standard specifications.
1.4 Objectives: The purpose is to have no lapse in ability to maintain updated dashboards regarding checklist items and no downtime for checklist readiness. The product reliability and functionality is at no cost to the government. The subscription shall provide users with a rapid and reliable database which is critical for patient care.
The contractor shall provide unlimited telephonic support 24 hours a day. The contractor shall maintain the database and support EACH customers. The vendor shall provide routine maintenance at NO COST to the government. The vendor shall provide the subscription within 14 days of contract award. The contractor shall provide all software and hardware upgrades to maintain services at no cost to the government during the life of the contract..
1.5 General Information: The requirement maintains ongoing Competency Assessments, College of American Pathologists (CAP) checklists and a data storage for Standard
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Operating Procedures (SOP), upload supporting files, meet CAP, CUA, The Joint Commission, Food and Drug Administration (FDA), and FAR requirements, and link to policies and procedures.
1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.
The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten days.
The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten days. If the Government has provided comments, the Contractor shall then have ten days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than ten days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:
(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;
(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);
(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;
(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;
(e) How the Contractor will ensure all keys issued will remain controlled items
(Paragraph 1.7 Key Control);
(f) How the Contractor will inventory and track maintenance of all Government Provided
Equipment / Materials;
(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and
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(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.
1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty days upon completion of each option period.
1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 12hrs. of identifying those issues. Verbal reports shall be followed up by written reports within 5 days.
1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).
1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)
deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.
1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.
When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.
New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th
1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.
1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0700 to 1700 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0600 to 1700 and days Monday through Friday. The Government facility is The Government facility may close due to local or national emergencies, AUG 22 administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.”)
1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0700 to 1700 Monday through Friday. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.
1.5.4.3.1 Contractor Work Plan: Reserved
1.5.5 Training Holidays: Reserved
1.5.6 Place of Performance: The work to be performed under this contract will be performed on Ft Carson Colorado Lab Department.
1.6 Security Requirements: The following information is provided on security related matters.
1.6.1 Security Program: Reserved
1.6.2 Personnel Security Clearance Requirements: Reserved
1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.
The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.
The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.
1.6.3.1 Installation Pass Log: Reserved
1.6.3.2 Individual Termination or Expiration of Employment: Reserved
1.6.3.3 Contract Termination or Cancellation: Reserved
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1.6.3.4 Common Access Cards (CAC) and CAC Log: Reserved
1.6.4 Background Checks: Reserved
1.6.4.1 U.S. Citizen: Rserved
1.6.4.2 Local Nationals and Third Country Nationals: Reserved
1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.
1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.
1.7 Key Control: Reserved
1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.
Meetings may start or end outside of regular duty hours.
1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, AUG 22 including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.
1.10 Key Personnel: The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than 5 days. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0700 to 1600 Monday through Friday. Qualifications for all key personnel are listed below:
a. Contract Manager and Alternate Contract Manager: Resreved
b. Quality Control Manager: Reserved
c. Systems Administrator: Reserved
d. Special Qualifications: Reserved
1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.12.1 Reserved
1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)
1.13 Contractor Travel: Reserved
1.14 Other Direct Costs (ODCs): Reserved
1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor
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without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.
1.18 Non-Disclosure Statements: Reserved
1.19 Organizational Conflict of Interest (OCI): Reserved
1.20 Phase In /Phase Out Period: Reserved
1.21 Safety: Reserved
(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel. Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.
(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1);
(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work;
http://www.dimoc.mil/resources/limitations/ http://www.usace.army.mil/
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(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen
(15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase; and
(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:
(i) Short sleeve shirt;
(ii) Long trousers;
(iii) Steel-toed safety boots; and
(iv) Hard hat.
1.21.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.
The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.
1.21.1.1 The Contractor shall complete and provide safety notifications required by EACH and will provide documented proof to the Contracting Officer via the COR, no later than 10 days that such notifications were made.
1.22 Environmental Compliance: The following provides information on Environmental Compliance.
1.22.1 Environmental Compliance Plan and Program: Reserved
1.23 Required Training: The following provides information on training requirements.
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1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 10 Days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 10 after employment of new personnel.
Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion 5 days for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 10 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.
Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies
If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.
Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 10 days after completion of the training.
1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 10 days of employment under this contract. Verification of the training shall be provided to the COR within 10 days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within 10 after completion of the training.
If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.
Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 daysafter completion of the training.
1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days after the contract is awarded and within 10 days after new employees commence contract performance, with the results reported to the COR within 30 days after the contract is awarded and within 10 days after new employees commence contract performance. Verification of the training shall be provided to the COR within 5 days after completion of the training. Training slides can be found on the Army OneSource we site:
http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx
1.23.4 Information Assurance (IA) Training As required on the AT/OPSEC Cover Sheet https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx
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1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within 30 daysafter contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 10after employment of new personnel. Verification of the training shall be provided to the COR within 5 days after completion of the training.
1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .
1.23.4.3 Reserved
1.23.5 Personally Identifiable Information (PII): Reserved
1.24. Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.
1.24.1 Contractor employees who: (a) are not nationals of Germany or other European Union countries; (b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the North Atlantic Treaty Organisation Status of Forces Agreement shall possess work and residence permits.
1.24.2 By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement. Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.
1.25 Notice to Proceed: Reserved
1.26 Government Property and Services: Reserved
PART 2
DEFINITIONS & ACRONYMS
https://ia.signal.army.mil/DoDIAA/default.asp
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2. Definitions and Acronyms:
2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.
Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”
Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.
Day – means, unless otherwise specified, a calendar day.
Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.
Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired
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property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract
Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.
Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.
High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.
Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.
Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.
Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.
Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas
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necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.
Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.
Work Day - The number of hours per day the Contractor provides services in accordance with the contract.
Work Week - Monday through Friday, unless otherwise specified.
2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.
ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate
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IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure
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PART 3
GOVERNMENT PROPERTY (GP) AND SERVICES
3. Government Property and Services
3.1 Services: Reserved
3.2 Facilities: Reserved
3.3 Utilities: Reserved
3.4 Equipment: Reserved
3.5 Special Tooling and Test Equipment: Reserved
3.6 Materials: Reserved
3.7 Training: The Government will provide the following training: AT Level 1 Awareness, OPSEC, iWATCH, etc.).
3.8 Common Access Cards (CAC): Reserved
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. Contractor Furnished Property and Services
4.1 General: Reserved
4.2 Secret Facility Clearance: Reserved
4.3 Materials: Reserved
4.4 Vehicles and Equipment: Reserved
4.5 Background Checks): Reserved
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PART 5
SPECIFIC TASKS
5.1 Basic Services: Reserved
5.2 Tasks: Reserved
5.3 Service Contract Reporting
5.3.1 System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address: www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.
Steps for Submitting a Service Contract Report (SCR)
1. Go to www.sam.gov and log in.
2. Select Entity Registrations and then select Service Contract Reporting.
3. SAM displays your entities which have service contracts and meet the reporting criteria.
Select View by entity to see the service contracts for each entity.
4. Next, select Add for the service contract against which you want to create a Service
Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.
5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:
• Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).
• Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.
6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.
http://www.sam.gov/
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7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.
Steps for Editing a Submitted Report
1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.
2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.
STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.
AQL: 100% Compliant {Insert Deliverable #}
PART 6
APPLICABLE PUBLICATIONS
6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.
6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)
6.1.2 Department of Defense Security Agreement (DD Form 441)
6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)
6.1.4 Installation Access Control (AE Reg 190-16)
6.1.5 The Army Physical Security Program (AR 190-13)
6.1.6 Contractor Identification (AE Reg 27-715)
6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)
6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)
6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)
6.1.10 Information Assurance (AR 25-2)
6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)
6.1.12 Policies and Procedures for Property Accountability (AR 735-5) 6.1.13
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PART 7
ATTACHMENT AND TECHNICAL EXHIBIT LISTING
7. Attachment and Technical Exhibit List
7.1 Technical Exhibit A – Performance Requirements Summary
7.2 Technical Exhibit B – Deliverables Schedule
7.3 Attachment 1 – Estimated Workload Data
7.4 Attachment 2 – (If applicable) Historical Workload Data (The Requiring Activity shall provide Historical Workload Data if such data exists.)
7.5 Attachment 3 – (If applicable) Government Property (GP) (The Requiring Activity shall consult with the Property Administrator when providing GP.)
7.6 Attachment 4 OR Technical Exhibit C, etc. - {Continue inserting attachments/technical exhibits in sequential order as they are referenced in this PWS}
TECHNICAL EXHIBIT A
Performance Requirements Summary (PRS)
PERFORMANCE
OBJECTIVE
STANDARD PERFORMANCE
THRESHOLD
ACCEPTABLE
QUALITY
LEVELS (AQLs)
METHOD OF
SURVEILLANCE
PRS#1 - PWS para 1.5 The Contractor shall maintain ongoing Competency Assessments, College of American Pathologists (CAP) checklists and a data storage for Standard Operating Procedures (SOP), upload supporting files, meet CAP, CUA, The Joint Commission, Food and Drug Administration (FDA), and FAR requirements, and link to policies and procedures.
The Contractor shall provide support between the hours of 0700 to 1700 Monday through Friday. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance.
95% Compliance;
no more than 2 discrepancies found per month, etc.
Periodic Inspection
PRS#2 - PWS para 1.4
The subscription shall provide users with a rapid and reliable database which is critical for patient care
The contractor shall provide unlimited telephonic support 24 hours a day
95% Compliance;
no more than 2 discrepancies found per month, etc.
Periodic Inspection
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PRS #X - Service Contract Reporting
(SCR)
PWS 5.3 and CLIN
The Contractor shall completely fill in all the information in the format using the following web address www.sam.gov The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement.
Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 days from end date of the contract to complete the SCR requirement.
Zero Deviation from Standard
100% Inspection
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TECHNICAL EXHIBIT B
DELIVERABLES SCHEDULE
Deliverable Frequency # of Copies Medium/Format Submit To Quality Control Plan (paragraph 1.5.1
Once within 10 days after contract award and no later than 30 days prior to any anticipated changes.
One each to the Contracting Officer.
Electronic delivery via email using Microsoft Office Word or Power Point.
To the Contracting Officer through the Contracting Officer’s Representati ve (COR)
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ATTACHMENT 1
ESTIMATED WORKLOAD DATA
ITEM NAME ESTIMATED QUANTITY
1 Supplies / services EA 1
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ATTACHMENT 2
HISTORICAL WORKLOAD DATA
ITEM NAME ESTIMATED QUANTITY
Supplies / Services EA 1
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ATTACHMENT 3
GOVERNMENT FURNISHED PROPERTY (GFP)
( If applicable, Requiring Activity, in consultation with the garrison or installation Property Administrator, shall list GFP here.)
REMINDER - DELETE ALL RED INSTRUCTIONAL INFORMATION AND SAMPLE
LANGUAGE PRIOR TO FINALIZING THE PWS.
Please remember that by identifying the property in this section, this does not fulfill the requirement outlined in PGI 245.103-72 Government-furnished property attachments to solicitations and awards.
(a) When Government-furnished property (GFP) is anticipated, include the fillable electronic “Requisitioned Government Furnished Property” and/or “Scheduled Government Furnished Property” formats provided at the URLs listed in paragraphs (b) and (c) in solicitations and awards to—
(i) Specify the required GFP data elements; and
(ii) Accomplish the electronic transmission of requisitioned GFP lists and/or scheduled GFP lists.
(b) Requisitioned Government-furnished property. This format is a listing of Government Property to be authorized for Contractor requisition from DoD supply sources in accordance with the clause at FAR 52.251-1. The fillable PDF format for this attachment is available at the DoD Procurement Toolbox http://dodprocurementtoolbox.org/site/detail/id/26 In accordance with PGI 204.7105(b) (5), enter a numerical sequence number for the attachment.
(c) Scheduled Government-furnished property. This format is a listing of the Government property to be provided, including when major end items are being provided under a modification or upgrade contract; or when reparable are being provided under a repair, modification, or overhaul contract. The fillable .mil format for this attachment is available at the DoD Procurement Toolbox http://dodprocurementtoolbox.org/site/detail/id/26. In accordance with PGI 204.7105(b)(5), enter a numerical sequence number for the attachment.
http://dodprocurementtoolbox.org/site/detail/id/26 http://dodprocurementtoolbox.org/site/detail/id/26
LIST OF OCONUS USAREUR HOLIDAYS
(OCONUS – A list of European holidays for use by the drafter to select from, for the region(s) associated with this PWS is/are provided below. The drafter shall select the applicable holidays and insert them into paragraph 1.6.3.2 of this PWS. Please note that OCONUS Host Nation and local holidays occur in the region/state where contract performance takes place and may vary per region. Not all local holidays apply to all regions and there may be other countries and holidays which may not be listed below which will require addition by the RA.
REMINDER - DELETE ALL RED INSTRUCTIONAL INFORMATION AND SAMPLE
LANGUAGE PRIOR TO FINALIZING THE PWS
German national and local holidays are:
New Year’s Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st Ascension Day Varies Whit Monday Varies Corpus Christ Varies Assumption Day August 15th Day of German Unity October 3rd All Saints’ Day November 1st 1st Christmas December 25th 2nd Christmas December 26th
Netherlands holidays are:
New Year’s Day January 1st Good Friday Varies Easter Monday Varies The Queen’s Birthday April 30th Ascension Day Varies Whit Monday Varies Christmas Day December 25th Boxing Day December 26th
Belgium holidays are:
New Year’s Day January 1st Easter Monday Varies Labor Day May 1st Ascension Day Varies Bank Holiday Varies Whit Monday Varies National Independence Day July 21st Assumption August 15th All Saints’ Day November 1st Armistice Day November 11th Dynasty Day Varies Christmas Day December 25th Boxing Day December 26th
Luxembourg holidays are:
New Year’s Day January 1st Carnival Monday Varies Easter Monday Varies May Holiday May 1st Ascension Day Varies Whit Monday Varies National Holiday June 23rd Assumption November 1st All Souls’ Day November 2nd Christmas Day December 25th 2nd Christmas Day December 26th
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File details come from the government source that posted it. Updated .