LYJO_Past_Performance_Survey.docx
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- Solicitation number
- P15PS01682
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Past Performance Survey
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PAST PERFORMANCE SURVEY / QUESTIONNAIRE
The Company who has provided you with this survey questionnaire is proposing on a contract for the National Park Service. Past Performance is a very important evaluation factor for this acquisition, so input from previous customers of the offeror is very important. We would greatly appreciate you taking the time to complete this survey. The information is to be provided directly to the National Park Service, Intermountain Region, Santa Fe Major Acquisition Buying Office (Santa Fe MABO).
THE INFORMATION YOU PROVIDE WILL NOT BE DISCLOSED TO THE OFFEROR. Please provide an honest assessment and immediately return to the e-mail or physical address provided below. If you have any questions, please contact Debbie Kahawai at 505-988-6824.
The NPS will use the information from this survey questionnaire to evaluate offerors competing for contract awards. Based on the Rating Area Elements and the Rating Guidelines provided at the end of this questionnaire, please evaluate the contractor’s performance in each of the rating areas. Please circle (or type in the “Comments:” area) the rating from 0 to 4 that most closely describes your evaluation of the contractor’s performance. Please add written comments as needed to clarify / support each rating. If you wish, you may attach additional comments or information. Please complete and return this form as quickly as possible to the address provided below. Thank you in advance for your time, assistance and cooperation.
Please return this form to the following address, no later than the date requested by the offeror.:
National Park Service, IMSF – ACG Attn: Debbie Kahawai 1100 Old Santa Fe Trail Santa Fe, NM, 87505-0306 Or e-mail to debbie_kahawai@nps.gov
Survey Completed By:
Agency/Organization ________________________________________________________________ Name and Title _____________________________________________________________________ Telephone number ________________________________ E-mail address ______________________________________________________________________
SOURCE SELECTION INFORMATION (SEE FAR 3.104)
Information entered on this form will be used in source selection decisions and is protected under Subsection 3.104 of the Federal Acquisition Regulation. Information entered on this form may not be disclosed to the contractor or to any other person(s) except as authorized by the contracting officer.
Past Performance Survey / Questionnaire
Contractor Name & Address:
Contract Number:
Type of Contract:
Contract Value (Current plus Any unexercised options):
Period of Performance:
Description of Requirement (attach additional pages if required):
(1) Quality of Services / Products Comments:
(2) Problem Resolution
Comments:
(3) Cost Control
Comments:
(4) Timeliness
Comments:
(5) Knowledge, skill, and ability using primary source material
Comments:
(6) Knowledge of furnishings and historic house museums
Comments:
I hereby certify that the information provided here is accurate and complete to the best of my knowledge.
Signature ______________________________________________ Date _______________________ Rating Area Elements
1. Quality of Services or Products
a. Compliance with contract requirements
b. Accuracy of reports
c. Appropriateness of personnel
d. Technical excellence
e. Report professionally edited
2. Problem Resolution
a. Anticipates and avoids or mitigates problems
b. Satisfactorily overcomes or resolves problems
c. Prompt notification of problems
d. Pro-active
e. Effective Contractor-recommended solutions
3. Cost Control
a. Within budget
b. Current, accurate and complete billings ?
c. Costs properly allocated
d. Unallowable costs not billed
e. Relationship of negotiated costs to actual
f. Cost efficiencies
4. Timeliness of Performance
a. Meets interim milestones
b. Reliable
c. Stays on schedule despite problems
d. Responsive to technical direction
e. Completes work on time, including wrap-up and contract administration
f. No liquidated damages assessed
5. Knowledge, skill, and ability using primary source material
a. Previous research conducted using primary source material
b. Knowledge of how to access and interpret primary source material
c. Independent research skills
6. Knowledge of historic furnishings and historic house museums
a. Familiar with historic furnishings in historic house context
b. Aware of issues related to historic houses
c. Sensitive to fabric of historic structure
Rating Guidelines
1 - Quality of Services / Products
| 0 - Unsatisfactory |
| Nonconformance jeopardizes the achievement of contract goals; default. |
| 1 - Poor |
| Non-conformance requires major agency intervention to ensure achievement of contract goals; show cause or cure notices. |
| 2 - Fair |
| Quality meets specifications in most cases, however, some agency intervention required to ensure achievement of contract requirements. |
| 3 - Good |
| Quality meets specifications in all cases and has been edited. |
| 4 - Excellent |
| Quality exceeds specifications in some cases and has been thoroughly edited |
2 - Problem Resolution
| 0 - Unsatisfactory |
| Inadequately resolved problems jeopardize contract goals. |
| 1 - Poor |
| Significant agency intervention required to resolve problems jeopardizing contract goals. |
| 2 - Fair |
| Some agency intervention required to resolve problems jeopardizing contract goals. |
| 3 - Good |
| Successfully overcomes or resolves all problems and achieves contract goals with minimal agency intervention. |
| 4 - Excellent |
| Anticipates and avoids most problems and successfully overcomes all unforeseen problems. |
3 - Cost Control
| 0 - Unsatisfactory |
| Cost increases jeopardize achievement of contract goals; or billings routinely include unallowable costs. |
| 1 - Poor |
| Significant cost increases; or some inaccurate billings including some with unallowable costs. |
| 2 - Fair |
| Minor cost increases; or some inaccurate billings, but a minimal (1-2) number with unallowable costs. |
| 3 - Good |
| Contractor performed within costs; but some late billings, none with unallowable costs. |
| 4 - Excellent |
| Costs were less than the amount cited in the contract; and billings accurate and timely. |
4 - Timeliness Of Performance
| 0 - Unsatisfactory |
| Delays jeopardize the achievement of contract goals. |
| 1 - Poor |
| Other significant delays. |
| 2 - Fair |
| Minor delays. |
| 3 - Good |
| All deliverables on time. |
| 4 - Excellent |
| All deliverables on time with some ahead of schedule; or stays on schedule despite unforeseen circumstances. |
5 - Knowledge, skill, and ability using production material (porcelain enamel)
| 0 - Unsatisfactory |
| No experience using production material (porcelain enamel) |
| 1 - Poor |
| Some experience using production material (porcelain enamel) |
| 2 - Fair |
| Some experience using production material (porcelain enamel) |
| 3 - Good |
| Experienced in using production material (porcelain enamel) |
| 4 - Excellent |
| Highly effective at using production material (porcelain enamel) |
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