P11 Statement of Work Lobby Upgrade.docx

STATEMENT OF WORK (SOW)

1. The service to be provided by the contractor under this full-service agreement shall consist of installing two (2) single storefront doors and frame with a sidelight and transom above. Installing (1) pair storefront doors and frame with a sidelight and transom above.

2. Hours of Coverage:

2.1. Normal hours of coverage will be Monday through Friday from 7:00am to 5:00pm, excluding federal holidays.

2.2. All service/repairs will be performed during stipulated hours of coverage unless requested or approved by Engineering.

2.3. Federal Holidays observed by the VAMC are:

3. New Year’s Day: January 1

4. Martin Luther King ‘s Birthday: Third Monday in January

5. President’s Day: Third Monday in February

6. Memorial Day: Last Monday in May

7. Juneteenth Independence Day: June 19

8. Independence Day: July 4

9. Labor Day: First Monday in September

10. Columbus Day: Second Monday in October

11. Veterans Day: November 11

12. Thanksgiving Day: Fourth Thursday in November

13. Christmas Day: December 25

4. Services to be Provided:

4.1 Install (2) single storefront doors and frame with a sidelight and transom above. Door and frame are to be standard aluminum anodized finish with manual panic exit devices, 10" offset pull on the exterior with a lock cylinder, continuous hinge, closers, medium styles, 10" bottom rails and 1/4" clear tempered glass. 2 openings approx. 5’10” x 8’2".

4.2 Install (1) pair storefront doors and frame with a sidelight and transom above. Doors and frame are to be standard aluminum anodized finish with manual panic exit devices, 10" offset pull on the exterior with a lock cylinder, continuous hinge, closers, medium styles, 10" bottom rails and 1/4" clear tempered glass. 1 opening approx. 12’- 6” x 7’- 10".

5. Labor: The contractor will provide all labor associated with the installation of the doors covered under the contract agreement. Inadequate or improper installation performed by the contractor will be correctly repaired at a time convenient to the VA at no additional expense to the VA. There will be no limitation to the number of labor hours provided within the stipulated timeframes of contract coverage.

6. The contractor will always contact the Engineering Section, before and after arrival at the site.

7. Documentation: Contractor will provide a written service report which describe services performed. The following information must be provided in the service report:

7.1 Date of service

7.2 Doors installed

7.3 Labor hours

7.4 Travel time

7.5 Purchase order number

8. Note: This report must be approved and signed by the Contracting Officer Representative (COR) or their representative. A copy of each report will be left with the COR. In the event the COR is not available to receive the service report (outside normal working hours), the service report will be left with the supervising official of the doors that were installed; the supervising official will forward the service report to the COR the next working day. Contractor shall, without exception, provide all tools, equipment, ladders, and anything else necessary to perform the work.

9. Delegation of Authority: No additional service shall be provided without the approval from the Contracting Officer (CO) or his/her designee of this contract. The Contractor shall not accept any instructions issued by any other person(s) other than the CO or his/her delegated representative acting within the limits of his/her authority.

10. Authorized Services: Only those services specified herein are authorized under this contract. Before permitting and/or performing any service of a non-contract nature, the Contractor shall advise the CO of the reason (s) for the additional work and/or service. The Contractor is cautioned that only the CO or his/her designee may authorize additional service that are within the scope of this contract and that reimbursement shall not be made unless prior authorization is obtained from the CO. All changes to the contract shall be issued through a contract modification in writing from the CO to the Contractor.

11. Complaints: Contractor shall promptly and courteously respond to complaints within three (3) working days to the COR. Including complaints brought to the contractor’s attention by the CO. Contractor shall maintain a written record of all complaints, both written and oral showing the identity of the individual, the nature of the complaint, and contractor’s response. Contractor shall permit the Government to inspect the written records of complaints upon reasonable notice from the CO.

12. Specific Tasks: Ensure tooling is monitored for the safety of the Veterans, Staff and Contractor performing the work. Cleanliness is essential during period of performance, dust dirt, debris and excess materials shall be removed and cleaned up prior to leaving for breaks or end of shift. Jobsite shall be clean at the completion of installation.

13. Scope: Contractor shall provide all the materials, labor, equipment, transportation, disposal of materials, tooling, equipment, and supervision for the duration of start to completion of work.

14. Security Requirements: Secure work area and tooling for safety at all times.

15. Other Pertinent Information or Special Considerations: No substitutions of materials shall be allowed.

16. Risk Control: Ensure work area does not interfere with pedestrian traffic and egress. COR shall inform building staff of the work to be completed and close off corridor areas as needed and deemed by contractor.

17. Place of Performance: West Los Angeles Campus Building 401 Lobby