P09 Performance Work Statement Window Cleaning updated 7.26.docx

PERFORMANCE WORK STATEMENT (PWS)

Window Cleaning

1. General: This is a non-personnel services contract to provide annual Window Cleaning of approximately 2,121 exterior windows (specific buildings listed below) located at the Canandaigua Department of Veterans Affairs Medical Center (VAMC) located at 400 Fort Hill Ave. Canandaigua NY 14424. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform window cleaning of approximately 2,121 exterior windows as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 Background: The requirement is for a firm fixed-price contract for the supervision, labor, equipment and supplies necessary for the cleaning of approximately 2,121 exterior windows located at the Canandaigua VA Medical Center.

1.3 Objectives: To clean approximately 2,121 exterior windows within 30 days of contract award date. Onsite dates shall be coordinated with the COR three (3) business days prior to arrival. Future annual cleaning shall be conducted in October – November.

1.4 Scope: The contractor shall provide all labor, supervision, materials, and equipment necessary to accomplish complete window washing services as described herein. Cleaning exterior windows includes all perimeter windows, including tunnels, exterior courtyard windows, exterior of all skylights, and exterior of entrance doors glass. The exterior windows and sills shall be washed thoroughly in accordance with good commercial practices.

1.4.1 Scope of Work:

1. The exterior windows and storm windows shall be washed thoroughly, in accordance with good commercial practices. Windows are to be left translucent and free from hard water stains, calcium build-up, dirt, streaks, tar, gum, and paint, water proofing compound, soil, weathering, and other substances.

2. All outside sills on all exterior windows, are to be cleaned and left free from dirt, tar, gum, waterproofing compounds, and other substances.

3. Any glass broken by contractor personnel during the performance of this contract shall be replaced to the satisfaction of the COR or his designee, within 24 hours, at no additional cost to the Government.

4. All exterior windows shall be cleaned externally and not internally. The contractor will have no need to open the windows.

5. Any broken glass window that is not caused by the contractor, that the contractor encounters, should be reported to the COR.

Note: The below above cited data is for information purposes only and is intended to furnish an approximate number of windows that require cleaning. The contractor will be required to clean all windows on buildings identified regardless of the window count.

1.4.2 Safety Requirements:

1. The Contractor shall take such safety precautions as reasonably necessary to protect the lives and health of all personnel on VA property.

2. The Contractor shall use only established roads or drives in the performance of this contract and shall be responsible for any damages or VA traffic violations.

3. It is the responsibility of the contractor to be fully insured and comply with all state and federal guidelines for the safety of their employees and to protect their employees from injury.

4. 4.The Federal Government will not be held responsible for any injuries caused to the Contractor’s Employees.

1.4.3 Contractor Owned:

1. Contractor vehicles shall not dispose of or drain off liquid (or any accumulation chemicals that may be harmful to the environment) on VA grounds. The Contractor’s personnel shall immediately clean-up any spills of oil, or other fluids, caused by malfunctions of the engine or hydraulics. This will be in accordance with Environmental Protection Agency (EPA), Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), New York State Department of Environmental Conservation (DEC) and any other state and federal regulations and guidelines.

2. Any equipment needed to perform the work shall be supplied by the vendor (i.e., lifts)

1.4.4 Required Service Standard:

Safe equipment uses

Proper use of belts, ropes, hoists, hard-hats, goggles, masks, protective clothing, rigging, etc.

1.4.5 Smoking Policy:

Smoking is not permitted within or around the VA facility grounds.

1.4.6 I.D. Badges:

All Contractor personnel are required to wear contractor identification badges (I.D.) during the entire time they are on the VA properties. I.D. badges must have an identification picture, name of the individual, and the name of the represented company depicted on it.

1.4.7 Parking:

It is the responsibility of the Contractor’s personnel to coordinate parking with the COR to least interfere with normal operations of the Medical Center.

1.4.8 Travel:

Transportation charges for Contractor’s service personnel will not be billed or paid under the resulting contract.

1.5 Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

1.6 General:

1.6.1 Daily Scheduling / Reporting requirements:

The Contractor, his/her employees will report daily to the Environmental Services (EVS) in building 118 prior to beginning work for each day and shall report back to EVS what they accomplished during the day before leaving the Medical Center grounds. They will be required to complete a sign-in/sign-out log. A schedule must be provided to the COR three (3) business days prior to commencement of work. The Contractor's proposed daily work scheduling is subject to mutual acceptance by the COR. The VA reserves the right to propose alternate daily scheduling to least interfere with the normal operation of Medical Center.

1.6.2 Quality Assurance:

1.6.3 Recognized Holidays:

Services shall not be performed on the following National Holidays:

Independence Day Note: Any other day the President of the United States declares a holiday.

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 a.m. to 4:30 p.m. EST. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the Canandaigua VA Medical Center, 400 Fort Hill Avenue, Canandaigua NY, 14424.

1.6.6 Interference of Normal Function:

Contractor may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems.

1. In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.

1.6.7 Site Visit:

Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

VHA Supplemental Contract Requirements for Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors (Amended October 25, 2021)

A. Contractor employees who work in or travel to VHA locations must comply with the following:

I. Documentation requirements:

a. If fully vaccinated, shall show proof of vaccination.

1) NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.

b. If unvaccinated and granted a medical or religious exception, shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test.

c. Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

d. Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

II. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.

III. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

B. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.