P02_RFI_Health Agile Services_Jan 2026.doc

Request for Information

Health Agile Services

VA-26-00011357

1. Introduction

This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

The North American Industry Classification System (NAICS) for this requirement is 541512 with a size standard of $34 million.

2. Submittal Information:

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of 10 pages. The Government will not review any other information or attachments included, that are in excess of the 10 page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Submit your response via ATOMS by the time and date indicated therein.

A. Interested vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company

Address

Point of Contact

Phone Number

Fax Number

Email address

Company Business Size and Status For VOSB and SDVOSBs, proof of verification in SBA VetCert

NAICS code(s)

Socioeconomic data

Data Universal Numbering System (DUNS) Number Existing Contractual Vehicles (GWAC, FSS, or MAC)

B. Provide a summary of your capability to meet the requirements contained within the draft PWS for the following areas:

a. There are currently 347 registered products in the Health Services Portfolio. Provide your direct experience with scaling and delivering large-scale Agile DevSecOps support across as many as 100 Information Technology products simultaneously. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, contact information, contract number, dollar value, and contract vehicle.

b. Provide your direct experience with supporting continuous exploration in a product line management model with more than three product lines running concurrently. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, contact information, contract number, dollar value, and contract vehicle.

c. Provide your direct experience with recommending needs for, managing, and conducting planned and unplanned steady-state maintenance (adaptive, preventative, corrective, and/or evolutionary patches) through continuous integration supporting at a minimum 40 products concurrently. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, contact information, contract number, dollar value, and contract vehicle.

d. Provide your direct experience with minimizing or mitigating common VA onboarding delays. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, contact information, contract number, dollar value, and contract vehicle.

e. Provide your direct experience with providing multiple product teams at various times, concurrently throughout the lifecycle of a task order/contract and your ability to determine optimal team sizes and skillsets for teams supporting more than 25 products concurrently. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, contact information, contract number, dollar value, and contract vehicle.

f. Demonstrate your understanding of Veterans Health Information Systems and Technology Architecture (VistA). Provide your experience of at least two instances where you have utilized the Massachusetts General Hospital Utility Multi-Programming System (MUMPS) programming language and your ability to recruit and retain staff who are proficient in the programming language. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, contact information, contract number, dollar value, and contract vehicle.

g. Provide direct experience supporting and successfully implemented government-wide cross-organizational integration of people, programs, and initiatives with comparable size and scope of the Health Services Portfolio enabling creation of an effective service delivery organization? Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, and contact information.

h. Provide direct experience implementing solutions utilizing low-code/no-code platforms including, but not limited to: Salesforce, ServiceNow and Pega. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance, and contact information.

i. Provide direct experience supporting and successfully implementing healthcare information technology artificial intelligence solutions where you have actively solved a health care business need. Please include specific narrative describing the time your organization has demonstrated this capability successfully, place of performance and contact information.

j. Based on experience, provide input on the proposed scrum team structuring from a standpoint of ability to estimate cost and operationalize resources in the manner stated in the contract. Things to consider include ease of implementing multiple team sizes verses a single, lowest common denominator, structuring with various team categories, and how to redress the partial delivery of teams in the event of staffing difficulties such as resources that leave the effort or inability to hire resources. For example, if a scrum team of five is procured, but only four are staffed during a billing period.

k. NOTE: Technical questions may be submitted as part of your response, however, questions directed to the customer are prohibited.

C. Small businesses should also include information as to:

a. Your company’s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside For Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.

Your response shall include information as to available personnel and financial resources; full names of proposed team members and the PWS requirements planned to be subcontracted to them, which must include the prime planned percentage or the names of the potential team members that may be used to fulfill the set aside requirement.

b. Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort.

______ YES _______ NO (if No, answer question c)

c. If “NO”, please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost effective effort.

Responses are due no later than (10:00am EST), (February 9, 2026) via email to Dan Schlisserman, Contract Specialist at Daniel.Schlisserman1@va.gov, Matthew Smith, Matthew.Smith8@va.gov and Susan Banasiak, Contracting Officer at Susan.Banasiak@va.gov. Please note “Health Agile Services” in the subject line of your response. Mark your response as “Proprietary Information” if the information is considered business sensitive. The email file size shall not exceed 5 MB.