P02 - RFI-Attachment A.docx

Statement of Work (SOW)

1. Introduction:

- NCO 22 and the Veteran Integrated Service Network 22 (VISN 22), Pathology and Laboratory Medicine Services (PALMS) are working a procurement to fulfill the requirement of Automated Hematology Analyzers through CPRR Indefinite Delivery/Indefinite Quantity (IDIQ) contract for VA Desert Pacific Healthcare Networks. VALBHCS is a facility under VA Desert Pacific Healthcare Network and will participate in the IDIQ contract when it is finalized and awarded. This requirement is to prevent break in hematology services. Sysmex instrumentation is already in place at VALBHCS.

2. Definition:

- CPRR price structure encompasses all costs associated with dilution, repeat and confirmatory testing required to produce a single patient reportable result. It will also include the material to perform as well as all other costs associated with quality control, calibration and correlation study testing that is prescribed by National Committee for Clinical Laboratory Standards (NCCLS). This includes use of equipment, emergency repairs, preventative maintenance, reagents, and consumables.

- Pricing is billed for each conclusive test ran on the machine (charged on a per reportable result basis). Inconclusive and calibration/control tests would not be billed in this structure.

3. Includes Use of Instruments:

Sysmex 9000, Serial Number 14367, EE125427.

Sysmex 9000, Serial Number 14368, EE125426.

- Clinical laboratory analyzer software shall have the immediate capability to interface with the Veterans Health Information Systems and Technology Architecture (VistA).

- Contractor provides delivery, installation, and removal of equipment at no additional charge.

- Contractor provides device corrections and/or upgrades to the equipment hardware and operating system software that are offered at no expense to other commercial customers.

4. Includes Emergency Repairs:

- The contractor must be capable of performing emergency repair service 24/7 except when the ordering facility elects reduced service at contract agreed reduction.

- Contractor must respond within a mutually acceptable time frame that is negotiated with the customer (and provide all parts and labor needed to repair the malfunction).

- Travel, per diem and other expenses associated with the repair will be borne by the contractor.

5. Includes Preventative Maintenance:

- Contractor shall provide, regular, scheduled maintenance to assure the continued reliable operation of the equipment.

- The Government agrees to maintain the equipment according to manufacturer’s specifications.

- The contractor shall provide maintenance to keep the equipment in good operating condition; the Government shall provide the contractor access to the equipment.

6. Includes Reagents and Consumables:

- Includes all reagents, standards, controls, supplies, consumable/disposable items, parts, accessories, and any other item required for the proper operation of the contractor’s equipment and necessary for the generation and reporting of a test result.

- Delivery of supplies. The contractor shall allow the Government facility to place an order based on their expected inventory needs as indicated in their delivery order and/or based upon adjustments.

7. Training for Government Personnel:

- Includes training for 2 personnel at the time of equipment installation.

- Annually, the Government may appoint a replacement person to receive contractor provided training, with no additional charge.

- Supplemental operating training to the Government personnel, without additional charge to the Government, upon installation of any upgrade in equipment hardware or operating system software.

- At the Government’s request, the contractor shall furnish training for additional personnel as needed. The expenses associated with additional training are borne by the Gov’t as identified in the vendors VA/FSS contract.

8. Hours of Operation:

- Normal tour-of-duty hours at VALBHCS is 7:30 am to 5:00 pm, Monday through Friday, excluding Federal holidays. However, the service is operating 24/7 and as such there may be instances in which the contractor workday may be outside of this period. The contractor is required to coordinate these times with the designated Program Manager.

- In accordance with 5 U.S.C. 6103, Executive Order 11582 and public law 94-97 the following national holidays are observed and for the purpose of this contract are defined as “Legal Federal official holidays”:

When a holiday falls on a Sunday, the following Monday will be observed as a National Holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a National Holiday by U.S Government agencies.