P01_Statement of Work for UPS and Cooling Unit Service Contract.pdf

Department of Statement of Work Veterans Affairs Regional Office Bishop Henry Whipple Fed. Bldg.

1 Federal Drive Fort Snelling

St. Paul MN 55111-4050

Date: 07/02/24

From: St. Paul Veterans Benefits Administration (VBA) Regional Office 335

Subj: OIT Service Contract for Rack Cooling System (InRow RD 300mm), 3-Phase UPS Symmetra PX40 and Smart-UPS SRT Units

1. INTRODUCTION

a. The Department of Veterans Affairs (VA) has a requirement for the purchase of a service contract for maintaining IT Rack Cooling System, 3-Phase UPS Symmetra PX40 and Smart-UPS SRT Units in support of MIN Area OI&T’s mission to provide continuous and secure IT support to VA customers. This Statement of Work (SOW) outlines a new contract to procure a service contract for the equipment at the Bishop Henry Whipple Building as outlined above.

2. PERIOD OF PERFORMANCE

a. The base year period of performance will be 12 months within 30 days after award of contract date with (4) 12-month option years.

3. SPECIFICATIONS

a. Necessary Components:

i. The successful contractor awarded this project shall provide all components, hardware, and parts necessary for proper assembly, installation, and operation even though certain items may not be specifically described in the specifications.

b. Standard Components:

i. Unless superseded by parts descriptions, services shall include all components and accessories listed by the manufacturer as standard, as well as part of the contractor’s VA schedule contract.

c. Place of Performance:

i. All work and delivery shall occur at the following address:

1. Department of Veterans Affairs

a. Ground Floor of the Bishop Henry Whipple Building

b. 1 Federal Drive

c. St. Paul, MN 55111

d. Security Requirements

i. All contract personnel will go through building security upon arrival.

Inspection of goods will be done through building security. All contract personnel will be escorted while in building by VBA personnel.

4. INSTALLATION

a. The contractor shall coordinate all deliveries and installation times with the VBA

Project Manager.

b. The contractor shall arrange delivery to the VBA location in accordance with building dock delivery times between 0800 and 1600.

c. Clean up and Disposal of Waste Material. Prior to completion of work, the contractor shall remove from the vicinity of the work, packing, rubbish, unused materials, belonging to the contractor.

5. POINTS OF CONTACT

a. VBA Project Manager Travis Strey 612-528-0338

b. VBA Local POC (Client) Travis Strey 612-528-0338

c. Address:

i. 1 Federal Drive St. Paul, MN 55111

ii. Loading Dock: Entrance through guard shack at main entrance, loading dock on backside of building near River Lot; building security will direct when onsite.

6. FEDERAL BUILDING INFO

a. Building hours from 0800 to 1600 with dock and security restrictions.

b. Onsite storage and staging can be done on dock area.

7. OBJECTIVE DESCRIPTION/SPECIFICATIONS

a. Service consists of two scheduled Semi-Annual Preventative Maintenance visits whereby qualified personnel performs a comprehensive inspection of the Rack Cooling System, 3-Phase UPS Symmetra PX40, and Smart-UPS SRT units to maximize critical load uptime by verifying the components are performing to defined factory specifications. Qualified personnel inspect environmental conditions, perform maintenance tasks and check system operating conditions.

Cleaning or replacement of the return air filters and replacement humidifier cylinders (when applicable).

b. Service calls must cover on-site remedial maintenance visits as required.

Service must offer Next-Business-Day service response. Upon situation review, service will dispatch authorized personnel to service location to arrive next business day. This service will include parts, labor, and travel.

c. Complete functional tests after maintenance has been completed.

d. Deliver detailed report of action taken.

e. Implement firmware updates as needed.

SSDTSTREY

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8. REMOTE MONITORING SERVICE

a. The contractor shall provide remote monitoring. Monitoring shall include, but is not limited to the following:

i. Collect and document pertinent system information.

ii. 24 x 7 system monitoring.

iii. Notify and dispatch field engineer as needed.

iv. Monthly report identifying potential problems and recommendations.

9. CHANGES TO THE STATEMENT OF WORK

a. Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.