P01 SOW Window Washing_Draft.doc

STATEMENT OF WORK – WINDOW WASHING

A. GENERAL:

The contractor will furnish all labor, supervision, materials, and equipment necessary to accomplish complete window washing services as described herein that identify the buildings and the estimated number of windows and screens that require cleaning. A site visit is recommended since some windows may require rappelling to be cleaned. The contractor will be required to replace any window units or fixtures damaged during accomplishment of contracted services. The individuals to be contracted at each division are:

There are approximately 10,050 windows to be washed. See appendix A for the list of windows.

B. Work Hours:

1. Normal Work Hours: The service schedule will be developed between the contractor and Contractor’s Technical Representative (COTR) prior to any service being performed.

2. National Holidays: The ten holidays observed by the Federal Government are: New Years Day, Juneteenth, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

C. SPECIFICATIONS:

1. Removing and cleaning screens if applicable

2. Cleaning windows

3. Replacing screens after cleaning – note some screens are screwed in and tools will be required to remove and replace them if applicable.

4. All cleaning tasks shall be accomplished to meet all standards as follows:

a) Remove all paint, dirt, soil, calcium build up and other substances that may be found on the windows. Screens removed for cleaning must be replaced and securely fastened. Some screens may be attached by screws that will require tools to remove.

b) All damages caused by contractor’s personnel will be repaired to previously existing condition at contractor’s expense.

c) Contractor must follow OSHA guidelines, policies, procedures and directives, as well as fire and safety regulations of the medical center.

d) Work of the contractor is to be coordinated to prevent conflicts with the treatment of patients and the functioning of the facility. No medical apparatus will be moved without approval.

e) The contractor personnel must report to EMS prior to beginning work for each day and shall report back to EMS what they accomplished during the day before leaving the Medical Center grounds.

f) Contractor personnel must wear identifying clothing, such as caps or shirts with contractor logo while on Medical Center grounds.

g) Contract project manager to submit to EMS, the plan for how areas are to be serviced each workday.

h) Contracting is required to re-clean where deficiencies have been noted at no additional expense to the Government. Re-cleaning is to be accomplished within five (5) working days of identification. Re-cleaning is required until the deficiency has been corrected. Payment will be withheld unit all areas are cleaned to the satisfaction of the VA.

i) All work is to be performed in accordance with the guidelines established by Federal, State and Local ordinances and with contractor’s procedures manual and quality control manual.

5 Work at extreme heights. Working at heights 30 meters (100 feet) or more above the ground, deck, floor, or roof, or from the bottom of a tank or pit on such open structures as towers, girders, smokestacks, and similar structures:

a) If the footing is unsure or the structure is unstable; or

b) If safe scaffolding, enclosed ladders, or other similar protective facilities are not adequate (for example, working from a swinging stage, boatswain chair, or a similar support); or

c) If adverse conditions such as darkness, steady rain, high winds, icing, lightning, or similar environmental factors render working at such height(s) hazardous.

D. HOURS OF OPERATION: Normal business hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding Federal Holidays. The eleven holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Christmas and any other day specifically declared by the President of the United States to be a national holiday.

E. SCHEDULING: The contractor shall provide a written work schedule identifying when the work will be accomplished no later than the date identified in this solicitation for work to begin. For example: A schedule identifying when work will be accomplished shall be furnished no later than (list a date). All work must be scheduled through individuals identified in paragraph 2 of this section.

F. Quality Assurance:

G. CONTRACTOR PERSONNEL BADGES AND PARKING:

1. The contractor shall provide the COTR with a list of contractor employees expected to enter the buildings to pick up confidential documents. While on VA premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

2. An access badge will be given to the contractor’s employee upon entrance into VA buildings. The contractor employee must safeguard the access badge and immediately report any lost, stolen, or destroyed badges to the COTR. All contract personnel must properly display their access badges. Access badges must be worn at or above the waist (facing forward.). The contractor’s employees must return the access badge(s) to the COTR or designee at the end of each pick up process.

3. The contractor shall be required to comply with all security policies/requirements of (your facility). All security policies/requirements must be met, and employees cleared prior to the contractor performing work under this contract. Employees that cannot meet the security and clearance requirements shall not be allowed to perform work under this contract.

4. It is the responsibility of the contractor’s personnel to park in the appropriate designated parking areas. Parking information shall be coordinated with each facility COTR.

5. (Michael E. DeBakey VAMC) does not validate or make reimbursement for parking violations of the contractor’s personnel under any circumstance.

K. Interference to Normal Function: Contractor may be required to interrupt their work at anytime so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment and carts.

1. In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.

2. Contractor personnel shall inform the COTR or the designee of the need to gain access to secured areas. If access is required to secure areas, prearranged scheduling will be made with COTR or designee.

L.

CONDUCT AND REGULATIONS

1. Professional conduct expected of vendor employees:

a) Contractor shall abide by set standards for reporting HAZMAT and other incidents. Supplies and equipment shall comply with VA federal or state Occupational Safety and Health Standards and fire regulations.

b) The Contractor’s equipment shall be all Brand New or like new (Brand New, not used or refurbished; like new 5 years old or newer)

c) Contractor shall abide by all current NFPA and OSHA safety standards, and standards for training.

d) Contractor shall abide by all rules and regulations of the facility.

e) Contractor shall abide by Background/Security Requirements

f) Contractor shall abide by Standard Accounting Practices, and Federal Acquisition Regulations

g) Contractor shall possess Safety Data Sheets (SDS) required for any chemicals used during duration of contract.

h) The business partner shall be responsible for:

i. Providing recommendations for industry proven cost cutting methods, and improved performance measures under the contract.

ii. Providing established standard operating procedures complying with quality, assurance reviews and establishing procedures for maintaining employee privacy and customer service

iii. Effectively ensuring quality control.

iv. Effectively assuring customer satisfaction

v. Ensuring that all Contractor personnel proposed to work on the premises of the MED VAMC, Houston, TX under this contract are US Citizens or Naturalized Citizens and shall undergo security processing by the Department's Office of Security before he or she is eligible to work on the premises. Failure to comply with these requirements may result in termination of this contract or removal of some contractor employees from (Agency) facilities. Compliance with these requirements shall not be constructed as providing a contract employee clearance to have access to classified information.

Appendix A

108A