P01 SOW - Active Threat Training_Revised.pdf

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Training for Staff-Active Threat Response (S-ATR)
Solicitation number
36C26225Q1048
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This Statement of Work (SOW) details a training contract for Staff-Active Threat Response (S-ATR) for the Greater Los Angeles Healthcare System (GLAVAHCS), targeting up to 1,600 medical center staff across 10 different locations. The contractor must provide comprehensive active threat response training that includes live practical exercises, active threat survival options, communication protocols, NIMS/ICS mass casualty incident program elements, and certification for participants.

Key requirements include delivering in-person training using VA-approved active threat response processes, incorporating concepts of Deter, Detect, and Response, and teaching emergency management protocols. Instructors must hold Active Threat/Shooter Instructor certifications from recognized governmental sources, have a minimum of 10 years of qualified instructor experience, and be certified in Homeland Security Exercise and Evaluation Program (HSEEP). Training will be conducted during normal business hours Monday through Friday, with some variations for specific sites like the Sepulveda nursing home, which requires three-shift training.

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?.## Statement of Work (SOW)

1. Contract Title

Training for Staff-Active Threat Response (S-ATR)

2. Background

This requirement is for the training of both clinical, and non-clinical personnel in Staff-Active Threat Response (S-ATR). As part of this requirement, training programs must be consistent with identified VA approved active threat response standards and incorporated elements of the National Incident Management and Incident Command Systems (NIMS/ICS) to aid staff in understanding response planning, preparation and recovery post-incident. The Greater Los Angeles Healthcare System (GLAVAHCS) provides clinical and non-clinical employees with Active Threat Response training throughout its facilities consistent with established policies and procedures. Training will be required for up to 1,600 medical center staff.

3. Scope

Contractor to provide training of both clinical, and non-clinical personnel in Staff-Active Threat Response (S-ATR) for GLAVAHCS staff. This active threat response training must include live practical exercises and/or assessments, active threat survival options and protocols to sound the alarm, communication with police along with other response techniques, and the skills necessary to aid in the recovery and restoration of the Veterans Affairs mission. Contractor must include elements of the NIMS/ICS mass casualty incident program to aid in planning, preparing and prevention to respond to Mass Casualty Incidents and mitigate the further loss of life, and expediting the recovery process.

4. Contractor Tasks

Contractor shall provide the following:

a) Contractor shall include live in-person S-ATR Training using established Active Threat Response processes found in VA Handbooks 0730/5, Appendix F

b) Contractor shall include concepts of Deter, Detect and Response as part of training criteria to meet desired guidelines in addition to including Active Threat Response protocols of Evacuate, Evade and Engage as required by VA.

c) Contractor shall provide training on emergency management protocols to include National Incident Management System and Incident Command System as it relates to active threat response and preparedness.

d) Contractor shall provide training during normal business hours Monday through Friday except at Sepulveda which requires 3 shifts at the nursing home onsite.

e) Drills shall take place during normal business hours Monday through Friday 8am- 430pm, or outside normal business hours (Saturday) when consolidating into a larger singular training event with the addition of a Drill and prior approval from VA leadership.

f) Contractor shall provide each participant with certification in Active Threat Response for Medical Center Staff at successful course completion and ensure certification remain in effect throughout their certification period.

g) All Instructors assigned to this project shall be certified instructors in Active Threat Response, Active Shooter, and/or other Mass Casualty response programs, by a creditable governmental agency or institution as part of the solicitation requirements.

h) Contractor shall complete all After-Action Reports (AAR) consistent with Homeland Security Exercise and Evaluation Program (HSEEP) guidelines upon the conclusion of each S-ATR Drill at all listed locations.

5. Delegation of Authority

No additional service shall be provided without the approval from the Contracting Officer (CO) or his/her designee of this contract. The Contractor shall not accept any instructions issued by any other person(s) other than the CO or his/her delegated representative acting within the limits of his/her authority.

6. Authorized Services

Only those services specified herein are authorized under this contract. Before permitting and/or performing any service of a non-contract nature, the Contractor shall advise the CO of the reason (s) for the additional work and/or service. The Contractor is cautioned that only the CO or his/her designee may authorize additional service that are within the scope of this contract and that reimbursement shall not be made unless prior authorization is obtained from the CO. All changes to the contract shall be issued through a contract modification in writing from the CO to the Contractor.

7. Security Requirements

The C&A requirements do not apply, and Security Accreditation Package is not required.

This service does not involve Contractor connection of one or more contractor-owned IT devices (such as laptop computer or remote connection from a contractor system) to a VA internal trusted (i.e., non-public network) therefore Information Technology (IT) Security certification and accreditation (authorization) (C&A) requirements do not apply per VA Handbook 6500.6.

8. Place of Performance

1) Sepulveda Ambulatory Care Center (SACC) 16111 Plummer St.

North Hills, CA 91343

2) Los Angeles Ambulatory Care Center (LAACC) 351 E. Temple St.

Los Angeles, CA 90012

3) East Los Angeles CBOC 5426 E. Olympic Blvd Commerce, CA 90022

4) San Gabriel Valley CBOC

7 W. Foothill Blvd Suite# 201 Arcadia, CA 91006

5) Capt. Rosemary Bryant Mariner Outpatient Clinic

5250 Ralston St.

Ventura, CA 93003

6) Bakersfield CBOC 1801 Westwind Dr Bakersfield, CA 93301

7) Antelope Valley CBOC 340 E Avenue Lancaster, CA 93535

8) Santa Maria CBOC 1550 E. Main St Santa Maria, CA 93454

9) San Luis Obispo CBOC 1288 Morro Street, Suite 200 San Luis Obispo, CA 93401

10) Santa Barbara CBOC 4440 Calle Real Santa Barbara, CA 93110

9. Travel

All travel shall be responsibility of the vendor to all 10 VAGLA annexed locations throughout the healthcare system’s coverage, during each training period for the established term.

10. Period of Performance

Work Hours

Normal hours of operation are Monday through Friday from 6:00 am to 6:00 pm Pacific time. All work is expected to be performed generally during normal hours of coverage unless requested or approved by the COR or his/her designee.

Before commencement of work, the Contractor shall confer with the VA COR and Contracting Office to agree on a sequence of procedures; means of access to premises and building. All work performed, to include delivery of materials and equipment, shall be made with minimal interference to Government operations and personnel.

Work performed outside the normal hours of coverage must be approved by the COR or his/her designee.

All time shall be approved in advance by the Contracting Officer’s Representative (COR). Allow 5-days for approval of any alternate working hours needed.

Federal Holidays

New Year’s Day January 01 Martin Luther King’s Birthday Third Monday in January

President’s Day Third Monday in February Memorial Day Last Monday in May

Juneteenth June 19 Independence Day July 04

Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11

Thanksgiving Day Fourth Thursday in November Christmas Day December 25

If the holiday falls on a Sunday, the following Monday will be observed as a national holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a National holiday by U.S. Government Agencies, and any day specifically declared by the President of the United States of America.

11. Identification, Check-in, Parking, and Smoking Regulations

Identification

The vendor's employees shall wear visible identification at all times while on VAGLAHCS premises. Contractor employees shall report to VA Police upon entry to the VAGLAHCS facility to get a visitor badge. Contractor employees are required to be escorted by the COR or designee’s office once on campus prior to commencement of work. During emergencies contractor personnel shall check in with VAGLAHCS Police if the VAGLAHCS COR or designee is not available.

Parking

It is the responsibility of the contract personnel to park in the appropriate designated parking areas. Parking information is available from VA Police & Security Service Office.

The Contractor assumes full responsibility for any parking violations.

Smoking

Veterans Health Administration (VHA) Directive 1085, dated March 5, 2019, provides a comprehensive smoke-free policy for patients, visitors, contractors, volunteers, and vendors, at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA) health care facilities. This updated VHA directive implements a smoke-free policy for patients, visitors, contractors, volunteers, and vendors at VA health care facilities, as defined in this directive, based on scientific evidence regarding the adverse health effects of secondhand and thirdhand smoke exposures.

The Assistant Deputy Under Secretary for Health for Administrative Operations (10NA) and the Assistant Deputy Under Secretary for Health for Clinical Operations (10NC) are responsible for the contents of this directive. Questions may be referred to VHA Smoke Free: vhasmokefree@va.gov.

This VHA directive is scheduled for recertification on or before the last working day of March 2024. This VHA directive will continue to serve as national VHA policy until it is recertified or rescinded.

Weapons and Contraband

Possession of weapons or contraband is prohibited and shall be subject to arrest and termination from future performance under this contract. Enclosed containers, including tool kits, shall be subject to search. Violations of VAGLAHCS regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

Safety

All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering on VAGLAHCS shall comply with applicable Federal, State, and VA safety and fire regulations and codes, which are in effect during the performance period of the contract.

Contractor shall perform work in strict accordance with existing relevant, accredited standards and codes to minimize the possibility of injury to personnel, or damage to Government equipment. Every effort shall be made to safeguard human life and property.

Contractor shall comply with all applicable Federal, State, and local requirements regarding workers’ health and safety. The requirements include, but are not limited to, those found in Federal and State Occupational Safety and Health Act (OSHA) statutes and regulations, such as applicable provisions of Title 29, Code of Federal Regulations (CFR), Parts 1910 and 1926, NFPA 70E, Article 130.7 29 CFR 1910.132(d)(1)(iii), 29CFR1910.137.

Contractor shall provide all necessary tools, and Personal Protective Equipment (PPE) to perform the work safely, effectively, and timely.

12. Contractor Personnel

Contractor’s Program Manager

The Contractor shall provide a contract program manager who shall be responsible for the performance of the work. The name of this person shall be designated in writing to the Contracting Officer. The Contractor’s Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

Contractor’s Employees

The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

mailto:vhasmokefree@va.gov

Contract Personnel shall be subject to the same quality assurance standards or exceed current recognized national standards as established by the Joint Commission (JC).

13. Contractor Qualifications & Other Responsibilities

Contractor shall obtain all necessary licenses and certifications required to perform this work. Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. Contractor shall be responsible for any injury to himself/herself, his/her employees, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by him/her or his/her employees’ fault or negligence. Contractor shall maintain personal liability and property damage insurance prescribed by the laws of the Federal Government.

The Government reserves the right to accept or reject Contractor’s employee for the rendering of services. Complaints concerning Contract Personnel’s performance or conduct will be dealt with by the Contractor and COR with the final decision being made by the Contracting Officer.

• The Contractor and their instructor staff shall be required to hold Active Threat/Shooter

Instructor level certifications from recognized Governmental sources which include but limited to; Federal, State or Local Law Enforcement, Office of Emergency Management, and Accredited Law Enforcement Training Centers.

• The Contractor shall be required to have training and experience NIMS/ICS as part of this requirement.

• The Contractor and their instructor employees/representatives shall have a minimum of 10 years of qualified Instructor certification, experience, and proficiency, up to include serving as adjunct instructor at a Law Enforcement Training Center. (Subject to Verification by the COR or designee)

• Contractor or designee shall be certified in Homeland Security Exercise and Evaluation Program (HSEEP) ensuring compliance with AAR requirements

• All training programs under this requirement must have been reviewed and vetted by VA Police Training Operations serving as Agency Subject Matter Experts (SME) prior to award.

14. Insurance Coverage

The Contractor agrees to procure and maintain, while the contract is in effect, Workers Compensation and Employee’s Public Liability Insurance in accordance with Federal and State of California laws. The Contractor shall be responsible for all damage to property, which may be done by him, or any employee engaged in the performance of this contract.

The Government shall be held harmless against any or all loss, cost, damage, claim expense or liability whatsoever, because of accident or injury to persons or property of others occurring in the performance of this contract.

Before commencing work under this contract, the Contracting Officer shall require the Contractor to furnish certification from his/her insurance company indicating that the coverage specified by FAR 52.228-5 and per FAR Subpart 28.307-2 has been obtained and that it may not be changed or canceled without guaranteed thirty (30) day notice to the Contracting Officer.

Contractor is required to provide copies of proof of Workers Compensation and Employee Public Liability Insurance within fifteen (15) calendar days after notification of contract award.

15. Invoicing and Payment

Overtime & Holiday Pay

Any overtime and/or holiday pay that may be entitled to the Contractor’s employees shall be the sole responsibility of the Contractor and shall not be billed to nor reimbursed by the Government.

Contractor will bill and be paid for actual services provided by Contractor personnel.

Contractor will not be paid for “availability” or “on-call” services unless otherwise provided herein.

Invoices

Payment of services rendered under this contract shall be made in arrears upon satisfactory completion of each service and receipt of a properly prepared invoice and submitted by the Contractor to the payment address specified by Contracting. Invoices shall reference the Contract Number and Purchase Order Number, Manifest Number(s), provide a complete and accurate description of services/ supplies delivered/ rendered, including dates of performance, amounts, unit prices, extended totals and any other data relevant for payment purposes.

The Government shall not authorize payment until such time that the VAGLAHCS COR all properly executed and signed documentation.

No advance payments shall be authorized. Payment shall be made on a monthly arrears for services provided during the billing month in arrears in accordance with FAR 52.212- 4, para. (i). Upon submission of a properly prepared invoice for prices stipulated in this contract for services delivered and accepted in accordance with the terms and conditions of the contract, less any deductions stipulated in this contract.

Payment of invoices may be delayed if the appropriate invoices as specified in the contract are not completed and submitted as required.

?.## Statement of Work (SOW)

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