P01 CUSTOMER REVISED SOW .docx

New York Manhattan VA Medical Center New York, New York Statement of Work (SOW) – Medrad Injectors Service Contract

Background: The Manhattan VA Medical Center in New York, New York is currently seeking a full-Service contract to include a Base + 4 Option Years starting on 6/6/20 through 6/5/25 for the government owned equipment listed below.

Equipment to be serviced/maintained includes:

MEDRAD MARK V INJECTOR SYSTEM (3 EA)

M# DCB-PRO, S# 102367

M# DCB-PRO, S# 107224

M# DCB-PRO, S# 94108

ACIST MEDICAL INJECTOR SYSTEM (3 EA)

M# ACIST CVI, S# EP0018071

M# ACIST CVI, S# EP0018068

M# ACIST CVI, S# EP0018059

Location at Manhattan VAMC: 423 E 23rd St, New York, NY 10010

This Full Service contract is to include all necessary labor, full service, maintenance, tools, equipment, transportation and parts (excluding non-Medrad parts) required to perform repair and Preventive Maintenance (PM) on listed equipment. All equipment shall be maintained in proper operating condition as specified by the manufacturer. Vendor must have access to Original Equipment Manufacturers (OEM) parts, manuals and schematics to perform the service. Vendors must have their own schematics available on site at time of service.

A. Scope of Work:

1. Contractor is required to furnish all original equipment manufacturer (OEM) parts and labor to provide maintenance of the Medrad Injectors, in accordance with OEM guidelines.

2. Contractor shall test the functionality of the equipment upon completion of repair. If this is a test for repair, the Test should ensure that damaged parts have been successfully repaired and all functions including, but not limited to those related to repaired parts, are operational. If this is a test for a routine PM service, inspection, etc., then the test should just ensure that the equipment is functioning within the guidelines of the OEM or the applicable standards (OSHA, ASSE, JCAHO, NEFP, etc).

3. Repair services will be provided, at the request of the VA, to diagnose and correct equipment malfunctions on a routine basis. All repairs shall be performed by a manufacturer-trained technician. Contractor will follow manufacturer's recommendations for PM, repair, calibration and modifications

4. Preventive maintenance: PMs will be scheduled in advance and conducted annually. It is the contractor's responsibility to schedule preventive maintenance as listed. PM procedures subscribed to must follow manufacturer’s specifications, and must be documented and submitted in writing to biomedical engineering. Upon completion of PM procedures, an applicable label should be applied to the unit, indicating the date of PM performance, the next date following PM is due, as well as the initials of the individual that performed the PM. At inception of contract, PM shall include, at a minimum, electrical safety testing, lubrication adjustment, calibration, testing and replacement of faulty parts and/or parts which are likely to fail at no additional charge.

5. At the completion of each service call/PM, the contractor will provide a written service report to Biomedical Engineering. This report will clearly show the date of service, type of service performed, model and serial numbers, name of field technician(s) a description of the work performed, a list of any parts replaced, and the unit condition as left at the completion of said work. The contractor has the option of leaving the service report with Biomedical Engineering department after servicing equipment or of sending the service report with the invoice. Leaving service reports with a person in the vicinity may be performed in addition to the previously stated requirement, but is not to be used as a substitution. Certification of invoices is clearly dependent upon receipt of service reports as proof of services rendered. Payment may be delayed if proper documentation is not provided.

6. Response time: Contractor shall provide a phone call back by a qualified technician within 4 hours of a service request and an onsite response by a qualified technician within 24 hours of original request for service. Technical service personnel are required to sign in and out of engineering service area.

B. Safety Requirements

To be for consideration, offerors will have been engaged in maintaining/servicing the equipment listed for a period of no less than two (2) years (on model listed) and be capable of presenting certification of. No allowance will be made for the contractor not having qualified personnel available to respond as specified in this contract at all times with-in the contract period.

The Contracting Officer or his/her designee will notify the contractor of any noncompliance with the foregoing provisions and the action to be taken. The Contractor shall, after receipt of such notice, immediately correct the conditions to which attention has been directed. Such notice, when served on the Contractor or his/her representative at the site of the work, shall be deemed sufficient for the purpose aforesaid. If the Contractor fails or refuses to comply promptly, the Contracting Officer may issue an order stopping all and any part of the work, and hold the Contractor in default.

C. Period of Performance

Contract hours will be 8:00AM-4:30PM, Monday-Friday, excluding Government Holidays The contract will have an estimated period of performance of June 6, 2020 through June 5, 2021 with the provision of four (4) Option Years.

D. Place of performance

New York Harbor Hospital, specifically departments that utilize the contract agent injectors: Radiology, OR, and Cath-lab.

New York Harbor Healthcare System Manhattan 423 East 23 Street New York, NY 10010

E. Inspection

The COR/POC will perform the inspection in the presence of the contractor personnel, prior to the contractor personnel leaving the facility. No invoices will be processed for payment prior to the completion of POC inspection.

F. Other Related Services (Not Included in the Scope of Work)

Any services not expressly stated in this statement of work are not authorized. Services such as inspection, Original Equipment Manufacturer (OEM) required maintenance, or other maintenance and repair vital to the continued functioning of the systems may be added only after written modification from the contracting officer. No other person, including the COR or any other VA personnel are authorized to request additional work be performed by the contractor. Any additional services performed that are not authorized by the contracting officer will be considered inclusive.