Otho _ Vitros Sole Source Document.pdf

1001 US Route 202 Raritan, NJ 08869-0606

© Ortho-Clinical Diagnostics, Inc.

May 10, 2022

Indian Health Systems

33 Mission Rd.

Fort Hall, ID 83203

Customer Number: 00011210

Dear Customer;

Ortho-Clinical Diagnostics, Inc. (“Ortho”) certifies that it is the sole source supplier of the reagents and supplies for the proprietary Ortho Vitros® family of analyzers and the associated reagents and consumables. Additionally, Ortho is the sole source provider for service coverage, onsite repairs

(including Preventative Maintenance services) and replacement parts on all Vitros® analyzers.

Customer use of a third party and/or non-Ortho service provider will void all existing service agreements and instrument warranties.

Ortho also provides, with a paid service agreement, one (1) annual Preventative Maintenance

(“PM”) check on each Vitros® analyzer. This PM will allow Ortho to provide routine service on the instrument, replace worn parts and ensure all software updates are implemented.

Should you have any further questions or require additional information, please contact your Ortho

Government Account Representative:

Dave Holton dave.holton@orthoclinicaldiagnostics.com

Ortho looks forward to being of future service to you.

Sincerely, Emil Hansen

Account Specialist

100 Indigo Creek Drive, Canal Ponds Bldg.

Rochester, NY 14626

Emil.Hansen@OrthoClinicalDiagnostics.com www.orthoclinicaldiagnostics.com

“Because Every Test is a Life”