OPM26-12-T-0004_Armed Guard Services.pdf

OPM26-12-T-0004

This is a combined synopsis/solicitation for a commercial service prepared in accordance with Federal Acquisition Regulation (FAR) Subpart 12.102 (g) and with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; Quotations are being requested and a written solicitation will not be issued.

The Solicitation number is OPM26-12-T-0004 and is issued as a Request for Quotations (RFQ). This solicitation document incorporates all mandatory commercial item provisions and clauses that are in effect through Federal Acquisition Circular (FAC) 2005-55 dated February 2, 2012.

The North American Industrial Classification System (NAICS) code is 561612, and the small business size standard is $18.5 million. This procurement is being set aside for small businesses in accordance with FAR Part 19.

The Office of Personnel Management’s (OPM) HRS-HR Tools and Technology (HRTT) have a need for armed guard services contractor to provide adequate physical security for a secure information technology (IT) facility. OPM’s Macon, Georgia facility houses HRTT, which provides IT systems design, development, operations, management, and hosting for multiple secure systems that serve agencies Federal governmentwide and users worldwide, as well as OPM Chief Information Officer (CIO) network management support and Trusted Internet Connection (TIC) operations.

The HRTT and CIO systems and operations supported and carried out at the Macon facility require a high level of physical security, which includes armed guards with the training and authority to apprehend, detain, and arrest violators, to meet customer and Federal information security requirements.

OPM intends to award one Firm Fixed Price contract to the offeror that represents the best value to the government. The Period of Performance (POP) shall be five years (base year and four (4) one-year option periods). The base period will begin on May 1, 2012.

Only e-mailed requests for additional information will be accepted at Vito.Bertucci@opm.gov through 12:00 PM, EST, February 16, 2012.

Offerors are invited to submit their quotations to the Office of Personnel Management’s (OPM) Contracting Group in response to this notice by 3:00 PM Eastern Standard Time (EST), February 29, 2012. Quotations submitted in response to this notice shall include the solicitation number in the subject line and be signed, dated and submitted via email to Vito.Bertucci@opm.gov.

Note: communications with other officials may compromise the competitiveness of this acquisition and result in the cancellation of the requirement.

In accordance with Title 38, United States Code, Section 4212(d), the U.S. Department of Labor (DOL), Veterans' Employment and Training Service (VETS) collects and compiles data on the Federal Contractor Program Veterans' Employment Report (VETS-100 Report) from Federal contractors and subcontractors who receive Federal contracts that meet the threshold amount of $25,000 or more prior to December 1, 2003 or $100,000 on or after December 1, 2003. The VETS-100/100A reporting cycle begins annually on August 1 and ends September 30.

Vendors not registered in the Central Contractor Registration (CCR) database and not registered in the VETS-100 database at the time the requirement is to be awarded will not be considered. Vendors may register with CCR by calling 1-888-227-2423 or (269) 961- 5757, or by accessing www.ccr.gov. Vendors may register with VETS-100 by accessing https://vets100.vets.dol.gov/.

PERFORMANCE WORK STATEMENT

A. Background:

The United States Office of Personnel Management Macon Georgia Facility is comprised of a two-story cement structure of approximately 75,000 square feet located on 13.5 acres of land. The facility is surrounded by a chain-link fence, which has one entry and one exit gate. The facility operates on a 24 hour basis with staff accessing the building 7 days a week.

It is a requirement that all armed guard personnel shall have Arrest Powers as specified by the State of Georgia and outlined in the Statement of Objectives. The United States Government is a target for terrorists with several recent acts of violence resulting in loss of life and property. As the Macon facility increases in stature and prominence, it becomes more of a valued target. Further, the Macon facility is also located in a high crime area where armed robberies, burglaries, and gang-related shootings frequently occur.

As such, it is a requirement that all armed guard personnel shall be physically fit, well proportioned in height and weight, and in good general health without physical defects or abnormalities that would interfere with their performance of duties. For further clarification, see Health and Physical Fitness Requirements section of this RFQ.

B. Scope

The Contractor shall provide management, on-site supervision, fully trained and physically fit personnel, equipment and supplies necessary to provide professional armed guard services at the Office of Personnel Management (OPM) facility located at 4685 Log Cabin Drive, Macon, Georgia. Services shall be provided in accordance with the terms of the contract and conditions specified in this solicitation document.

The Macon facility has a requirement for armed Protective Security Officers (PSO), 24 hours a day, 7 days a week, 365 days a year (24/7 X 365) to provide a safe working environment for the staff, contractors and participants of the facility. In accomplishing the tasks of providing a safe environment, the PSOs will perform the specific security related duties at the facility.

One PSO shall be positioned in the Main Access Control Center (Post 1), 24 hours a day, 7 days a week. This is a fixed post and the PSO’s primary function is to monitor security cameras, Fire/Smoke and IDS alarm systems, receive and transmit information with communication systems, dispatch security personnel, make appropriate notifications to designated officials, issue visitor and contractor badges, parking permits, and facilitate key control process, and other security related duties as assigned.

In addition, the PSO will conduct interior patrols of the facility during non-duty hours and respond to other locations within the facility, as needed. Further, the PSO may perform other security related duties identified in Section H.

One PSO shall be positioned as a Rover (Post 2), 10 hours a day (7:00am – 5:00pm), Monday through Friday, excluding federal holidays. This is a mobile post, the PSO’s primary function is to conduct interior and external foot patrols of the facility, operate x-ray and magnetometer equipment, respond and investigate alarms and other security situations. Perform security related duties at other locations within the facility. The PSO will be required to assist with activities the PSO positioned at Post 1, when needed. In addition, the PSO shall perform other security related duties identified in Section H.

In addition, during emergencies or as needed, The Macon facility may request additional PSOs to enhance the security posture of the facility. The PSOs shall be on duty and positioned within 4 hours after the notification request is made. The additional PSOs will be armed and required to meet all requirements as PSO’s under this procurement.

The PSO service provider shall identify an on-site and on-duty supervisory official to oversee the performance of the on-duty PSOs, conduct a “guard mount” or “roll call” at the beginning of each shift. This individual must have the authority of the contract oversight management and will ensure supervisory and technically trained personnel, wearing the appropriate uniforms, equipment, materials and have access to supplies necessary to provide routine and emergency security protection and support services required at the facility. This includes, but is not limited to, armed security patrols, campus entry control, escort duties, parking lot patrols, preserve law and order duties, and security and fire safety surveillance. The Contractor shall provide trained employees, at all times, to perform the services as prescribed in and required by the contract.

C. Period of Performance

Base Period - May 1, 2012 – April 30, 2013 Option Period 1 - May 1, 2013 – April 30, 2014 Option Period 2 - May 1, 2014 – April 30, 2015 Option Period 3 - May 1, 2015 – April 30, 2016 Option Period 4 - May 1, 2016 – April 30, 2017

D. Place of Performance

All work will be conducted at OPM's facility located at: 4685 Log Cabin Drive, Macon, GA 31204.

E. Award Type

The government intends to issue a firm fixed price contract for armed guard services as a result of this solicitation.

F. Post Award Orientation

Immediately after award of the contract and prior to performance, the Contracting Officer (CO) shall notify the Contractor's Representative and the Contracting Officer's Representative (COR) to make an on-site in-depth review of the total job requirements to include, but not be limited to the following:

1. The general type of work performed by OPM, Macon;

2. Each Guard Post Order;

3. Policy and specific procedures for responding to emergency alarms, bomb threats, or suspect incendiary devices, in the facility being protected;

4. The Emergency Operations Plan, including a detailed review of the exact responsibility of each guard post in the event of evacuation or partial evacuation;

5. Requirements for contract guard eligibility for work to include but not limited to fingerprint charts, medical certificates, personal history statements, successful completion of required testing, weapons qualifications, and training of the guards and supervisory personnel requirements prior to commencement of work under this contract.

6. Floor plans and/or area maps of the facility which depict emergency evacuation routes, the location and type of each fire alarm, location of utility cut-off valves or switches, sensitive areas, cafeteria, utility system controls, and special instructions pertaining to security controls.

G. General Qualifications

Each PSO/supervisor shall meet the following employment qualification requirements prior to entry on duty.

a. Citizenship: Each PSO/supervisor shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form I-551, or who presents other evidence from the Immigration and Naturalization Service that employment will not affect his/her immigration status. Acceptable evidence shall consist of a birth certificate or appropriate naturalization papers.

b. Education/Experience: Each PSO shall be English speaking, possess a high school education or equivalency and have at least two (2) years of experience (military service or graduation from an accredited security program can be substituted for experience) demonstrating:

(1) the ability to positively represent OPM/Macon Facility to the general public;

(2) the ability to read, comprehend, and apply detailed orders, rules, instructions and training materials;

(3) the ability to maintain composure in stressful situations;

(4) the ability to produce clear, concise, accurate, and detailed reports;

(5) proficiency in the use and safe handling of a service type firearm in accordance with all federal/ local regulations and industry standards.

(6) all guards and supervisors must meet local industry standards and possess valid certification documentation.

c. Health and Physical Fitness Requirements:

Physical fitness shall be evidenced on Standard Form 88, Certification of Medical Examination. A licensed physician shall administer physical examinations and the completed Standard Form submitted to the Government.

Guards employed by the present, incumbent Contractor who, within the past three (3) years, have submitted a satisfactory Certificate of Medical Examination need not submit another certificate at the contract start date unless specifically requested to do so by the COR. Contract shall ensure guards are capable of climbing 10 flights of stairs in a reasonable amount of time.

d. Security Requirements:

In addition to the background investigation (BI) requirements, the PSO/supervisors will be required to meet all requirements of Homeland Security residential Directive-12 (HSPD-12). The same requirements shall be for all new hires prior to their commencing work. If Security Services finds a prospective guard/supervisor to be unsuitable or unfit for his/her assigned duties, the Contractor shall be informed immediately that that guard/supervisor cannot work under the contract.

e. Special Requirements for Supervisors:

Supervisors shall have the authority to act for the Contractor on a day-to-day basis at the worksite. Supervisors must be mature, exercise good judgment and display unquestionable integrity. In addition to the 2 year minimum work experience required to serve as a PSO on the contract, supervisors are required, at a minimum, an additional two (2) years of experience in armed field supervision (civilian community law enforcement, military service, law enforcement, commercial or industrial guard service or security).

H. Limitation on Man-hours to Be Provided By Individual Employees

No employee of the Contractor shall provide more than twelve (12) hours of service on one or more contracts serviced by the Contractor or on duty with another employer, in any twenty-four (24) period, unless the work periods are separated by an eight (8) hour non-duty period. This limitation may be waived by the COR in emergency situations, which are beyond the control of the Contractor, (i.e. weather conditions preventing the next shift from getting to the building). A written waiver must be obtained for each occurrence.

I. Services Required

1. General.

The Contractor shall provide trained and certified and/or licensed employees at all times to perform the services as prescribed by (1) the contract, (2) Guard Post Orders, and (3) Officer’s Duty Book. In the event of an inconsistency, the contract takes precedence over all other documents.

2. Guard Post Orders or Guard Post Assignment Record

Guards will perform the duties outlined in the Guard Post Orders that will be furnished to each guard performing work at each post, on all applicable shifts. These orders define the basic work to be performed at each post including the exact hours of duty. Except for emergencies, no deviations shall be made. The COR or his/her designated representative will prepare the Guard Post Orders. The COR or the designee may modify, amend, and/or revise the Guard Post Orders to change shift(s), start and stop times, and post locations provided the change has no impact on the contract’s cost. Such changes shall not require modification to the basic contract.

Changes which increase or decrease the total number of man-hours specified;

increase or decrease the amount of equipment, supplies, etc; or otherwise effect the Contractor’s costs must be made by the Contracting Officer through a written modification to the contract.

J. Typical Duties:

Post assignments may include, but are not limited to the following:

(1) Command Center / Entrance Control Post. Operate and enforce a system of personnel identification and security control devices. Perform personnel and package inspection when directed to do so by the Post Orders or COR.

(2) Rear Doors / Receiving Dock Post. Operate and enforce a controlled egress check point; perform inspection of, and maintain security over all deliveries and personnel coming into the facility.

(3) Front Gate/ Egress Control Post. Conduct 100% vehicle and person identification at roadway entrance to gated facility. Perform vehicle and person inspections. Maintain security continuity with vigilance in threat awareness.

(4) Computer Room Assess Control Post. Conduct 100% identification check of all persons entering and exiting the computer room(s) while maintaining a roster of same. Maintain security and integrity of computer rooms.

(5) Roving Patrol Posts. Make patrols in accordance with routes and schedules established in the Post Orders. This includes the inspection of special rooms and locations to ensure that air temperatures, humidity percentages and other environmental controls are within operating norms;

and, that special alarms and various outlined and detailed equipment are “powered on” and not in alarm state. Inspect, document, and report all abnormities to COR.

(6) Traffic Control. Direct traffic (vehicle and pedestrian), control parking, issue traffic courtesy violation notices, etc.

(7) Control Issuance and Storage of Keys. Receive, issue, and account for all keys to the building, various offices, gates, etc.

(8) Security and Fire Systems. Monitor and operate the building fire alarm and intrusion detection systems and other protection devices or building equipment. Maintain proficient knowledge and training on such equipment.

(9) Utility Systems. When required by written instructions from the

Contracting Officer’s Representative, perform minor operations and/or record data in connection with the operations of building utility systems.

(10) Building Rules and Regulations. Observe building occupants and visitors for compliance with posted rules and regulations, including the inspection, by search or x-ray, of personal effect, and the inspection of persons by search, and or hand-held or stationery magnetometer.

(11) Lost and Found. When directed by the Contracting Officer’s

Representative, receive, issue receipt for, and store found articles pending disposition.

(12) Law and Order. Maintain law and order within the areas of assignment.

(13) Unauthorized Access. Discover and detain persons attempting to gain unauthorized access to the property.

(14) Hazardous Conditions. Report daily, in accordance with procedures in the

Officer’s Duty Book, potentially hazardous conditions and items in need of repair, including inoperative lights, leaky faucets, toilet stoppages, broken or slippery floor surfaces, etc.

(15) Injury or Illness. Obtain professional assistance in accordance with procedures in the Officer’s Duty Book in the event of injury or illness to Government employees or others while in the building or on the grounds and be proficient in the application of CPR and the use of AED’s (Automated External Defibrililators).

(16) Flying the United States Flag. The United States Flag (and other flags as authorized) shall be flown as directed and with normal procedures.

(17) Additional Duties. Turn off unnecessary lights, check safes, lock-type depositories, and cabinets, close windows, open and secure doors, and gates, etc.

(18) Reports and Records. Prepare required reports on accidents, fires, bomb threats, unusual incidents, unlawful acts, and other occurrences as deemed necessary by the Contracting Officer’s Representative (COR). Provide these reports to those officials specified by the COR.

(19) Civil Disturbances. Perform such other functions as may be necessary in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts adversely affecting the security and or safety of the Government, its employees, property and the general public lawfully in buildings or on the grounds under the control of the Government. Contractors shall be licensed as “Special Police Officers” to make arrests, if necessary to curtail civil disturbances.

(20) Shipping and Receiving Security. Secures rear entrance “shipping and receiving” areas, storage warehouse, loading dock and storage buildings.

Assists in processing packages through the x-ray machine and logging-in received shipments and checking out outgoing shipments as necessary.

(21) Administrative Work. Produces reports, performs administrative work, and other duties as assigned by the OPM COR such as typing of the Guard Post Orders. This may include the use of an OPM provided PC and word processing software.

(22) Serve as Receptionist. Meets, greets, and deals with walk-in traffic.

Notify appropriate OPM staff of visitors and vendors. Maintain a sign-in/out log book of all visitors and OPM staff. Direct misguided public who may be seeking job information to the appropriate OPM office and Job Information Systems.

(23) Property Management. Maintain and operate a property management system for all incoming and out-going property. This may involve the use of an OPM provided PC, hand held bar code scanner, and/or other electrical devices used in the logging in/out of Government and personal property.

(24) New Employee Processing and Employee Badging. Assist with new employee processing and employee badging. Properly completes an OPM provided fingerprint card with proper remarks, comments, and written information for new employees. Fingerprint new employees and current employees seeking upgraded security clearance. Photograph new employees for identification badges and current employees in need of replacement identification badges. Operates access control system to issue, update, and delete card keys as deemed necessary by OPM.

(25) Alarms and Drills. Assist with fire, bomb, tornado and other safety drills as necessary.

(26) Safety. Inspects, records, and notifies the COR of all safety hazards, including but not limited to, broken light fixtures, burned out light bulbs, roadway hazards, electrical hazards, fire, or other hazards that may arise.

(27) Security Devices. Operate and maintain OPM provided security devices, such as security cameras, gates, monitors, video cassette recorders, intercoms, automatic doors, access control system, and other equipment as deemed necessary by OPM.

(28) Emergencies. In case of an emergency condition requiring immediate attention, the on-site supervisor or the shift supervisor shall divert uniformed personnel from their normal assigned duties to meet the condition and summon appropriate assistance as may be required in the Occupancy Emergency Plan. The diversion may be for a duration of up to four (4) hours. (Immediately notify the designated Government official or agency, as applicable, of action taken. No additional cost shall be charged the Government for diversion, and the Contractor shall not be penalized for the normal daily work not done which was otherwise scheduled. Incidents of this nature shall be reported in accordance with procedures outlined in the Officer’s Duty Book).

These duties as outlined are not totally inclusive of each and every work request. The COR may make additions or deletions to these duties.

K. Work Scheduling Procedures

The criteria for establishing work schedules and the requirements for contract relief periods for starting and stopping work are contained herein.

(1) The working schedule for supervisors and productive guards shall be prepared on separate schedules and posted in work areas or locker rooms at five week intervals. Schedules shall be prepared on GSA Form 1874 (Hours of Duty Schedule) or an equivalent substitute approved by the Contracting Officer or his/her designated representative. Changes to schedules shall be posted in work or locker room areas in sufficient time to assure that employees affected by a change in duty hours are properly notified. The COR will be furnished a copy.

(2) The duties of guard posts require that a guard not leave his/her post until properly relieved. Where this is required, it is specifically stated on the Guard Post Orders.

(3) All guards shall be in uniform and ready to begin work promptly at the start of their shift and shall remain on the job and in full uniform until the end of their full tour of duty.

L. Contract Management

1. Contract Manager

The contractor shall provide the name, telephone number, and address of the Contract Manager, in writing, to the Contracting Officer within seven (7) work days after award of the contract. The term “Contract Manager” means a person designated in writing by the Contractor, who has complete authority to act for the Contractor during the term(s) of the contract. The duties of the Contract Manager shall not be performed by uniformed employees performing productive man-hours under the term of this contact. The Contract Manager shall have the authority to accept notices of deductions, inspection reports, and all other correspondence on behalf of the Contractor.

The Government shall have access to the Contractor and Contract Manager 24 hours per day, either through a local business office which is staffed to provide telephone and walk-in service to the Government, or through other means deemed appropriate by the COR or Contracting Officer. Constant communication and availability are required so that any and all requests or complaints are received within 60 minutes and are addressed within 4 hours of receipt.

2. On-site Supervisors.

The Contractor shall provide the name(s), telephone number (s), and addresses of the on-site supervisor(s), in writing, to the Contracting Officer within seven (7) work days after award of the contract. The term “on-site supervisor” means a person designated in writing by the Contractor who has authority to act for the Contractor on a day-to-day basis at the worksite. The on-site supervisor shall not simultaneously perform the duties of the on-site supervisor and productive officer under the terms of this contract.

The Contractor shall provide the proper level of supervision to ensure that employees:

a. Are properly trained to perform all duties as specified in accordance with the contract, and the Guard Post Orders for the security post assigned.

b. Are properly uniformed and present a neat appearance.

c. Maintain a continued state of proper training, certification, and/or license.

d. Possess the necessary permits, licenses, and authority as specified in the section below, entitled, “Authority and Jurisdiction.

M. Authority and Jurisdiction

The Contractor shall be responsible for obtaining all necessary permits and licenses, and for complying with all applicable Federal, State, and municipal laws affecting the performance of work under this contract. It is the Contractor’s responsibility to visually inspect incumbent employees’ licenses, and permits, and organizational requirements.

1. The Contractor shall make and complete all arrangements with the appropriate officials in the City, County, Parish, and the State in which the buildings are located to:

a. Have each employee appointed as a Constable, Special

Policemen, Conservator of Peace with sufficient authority to detain or make arrests for violations of law occurring at the locations specified in the contract. Personnel having such appointments as the result of permanent employment by another Government entity are not authorized to use such appointment to satisfy contractual requirements unless the designation permits the carrying of a weapon during other than the normal duty hours of the position for which it was issued.

b. Make application and obtain a state weapons permit for each employee to carry an exposed firearm.

Title 18, United States Code, Section 930, prohibits individuals from carrying firearms while on Federal property unless in the lawful performance of official duties as authorized by Federal and/or State law. Therefore, the Contractor shall make application to the state for a weapons permit for each employee that will perform armed guard service to satisfy requirements of this contract, regardless of state exemptions, which may not require such application.

c. Firearm permits shall be carried by each employee in full view on their person while on duty unless local or state law, where the contract is performed, requires the Contractor to maintain the records.

d. Provide any official bond required, pay any fees or cost involved or related to the appointment of employees as Constable, Special Police, or Conservators of the Peace and/or authorization for the arming of any employees engaged in providing services specified under this contract.

The Contractor shall assume full liability for any of his/her employee(s) in the exercise of any such police authority.

2. The Government acknowledges that the time frames for issuance of employee security guard licenses and weapons permits by State or local authorities may not comply with the contract startup period provided by this contract (normally thirty days).

a. When the regulations or “practices and procedures” for State or other Government organizations responsible for licensing allow citizens to carry a weapon once an application for firearms permit has been submitted, a temporary permit may be issued or a defacto temporary license may apply. In that event, as confirmed by the COR, a copy of the accepted and acknowledged temporary permit or application, as appropriate, shall be provided to the COR no later than five working days prior to contract start-up, as evidence of compliance with this requirement. This will permit completion of the issuing organization’s licensing cycle, and the manning of armed guard posts until such time as the application is either refused or a permit is issued. In the event of license refusal, the Contractor shall remove the employee unless in an unarmed capacity.

b. Security guard license transfers or renewals resulting from a change of employer may not be obtainable within 30 days or during minimal lapses in contract coverage when employers are hiring the incumbent’s personnel. “If the practice or procedures” for State or other Government organizations establish defacto work authorization pending the processing of new employer applications for the new license, such applications shall be submitted no later than five (5) working days prior to contract start-up.

c. Copies of the licenses and permits (permanent or temporary) obtained by the Contractor shall be furnished to the COR.

N. Regulations

The General Services Administration (GSA) regulations contain the basic procedures for the operation, maintenance, and protection of property. The primary regulations and related procedures to be followed by the Contractor are listed below. Supplementary regulations which are provided the Contractor by the Contracting Officer or his/her authorized representative shall also be in effect and will be incorporated by contract modification.

1. Officer’s Duty Book. An Officer’s Duty book (ODB) to be furnished by the COR shall be maintained by the Contractor at a central point at the worksite and shall contain complete duty instructions for all posts involved, to include instructions for emergency procedures. A separate loose-leaf binder shall be furnished by the COR and maintained by the Contractor at each additional fixed post and will contain only those items of duty instruction pertinent to the specific post. ODB’s shall not be removed from Government property, or reproduced or copied in any manner unless properly authorized, in writing, by the COR. In addition to other requirements, all incidents occurring at the facility will be recorded in the ODB on a GSA Form 1103, unless another form is provided by the COR.

2. Rules and Regulations Governing Public Buildings and Grounds. (FPMR 41, CFR 101-20.3). These rules and regulations are posted in all buildings under the charge and control of the General Services Administration and are applicable to all persons entering in or on such property.

3. Federal Protective Service Uniformed Force Operations Handbook (PBS P 5930.17). This handbook contains the basic procedures and forms to be used during the course of the contract and will be supplied by the COR.

Note: All rules, regulations, procedures, and handbook stated in this solicitation will be provided to the Contractor upon award.

O. Equipment, Uniforms, and Materials

1. Use, Accountability and Care of Government-Furnished Property.

a. Items to be furnished by the Government. The following supplies, materials and equipment will be furnished by the Government:

1. Electrical and mechanical equipment where installed, such as alarm and surveillance systems, personal computers, closed-circuit televisions, including written operating procedures and instructions as deemed necessary by the Government. Complete and current inventories of equipment will be maintained by the COR.

2. Repair and maintenance of equipment in paragraph A(1)(a) above.

3. One (1) copy of the applicable chapters of PBS P 5930.17 (Uniform Force Operations Handbook) or other similar publications which contain the necessary information.

4. Officer’s Duty Book including all inserted information required.

The Contracting Officer’s Representative will provide all initial information and changes. Contractor will be responsible for posting the changes in the Officer’s Duty Book.

5. Telephones deemed necessary by the Government for the conduct of official Government business under this contract.

6. Guard office, locker space, locker, and office equipment excluding office machines (as deemed necessary by the government).

7. All administrative forms prescribed for use by the contractor’s employees while on duty may be obtained by the COR.

8. Permission to visit the site for personnel employed by the Contractor before the start of performance under this contract for the purpose of their understanding and operating all fire alarm systems, security systems, or devices and emergency operating procedures in Section 4 of the Officer’s Duty Book and understanding and operating all fire alarm systems and security systems or devices.

9. Building utilities and services will be afforded the Contractor in accordance with established GSA or OPM operational procedures.

This includes the use of concession facilities, when open, restrooms and the use of medical facilities when available for emergency purposes.

b. Accountability For Government Property.

All property furnished by the Government under this contract shall remain the property of the Government. Upon termination of the contract, the Contractor shall render an accounting of all such property which has come into his/her possession under this contract. All equipment issued by the Government to the Contractor will be issued on GSA form 1025 (Receipt for Property) or other similar document issued by OPM. Any property furnished by the Government to fulfill contractual requirements which is lost or damaged, resulting from improper use or negligence by the Contractor’s employees, shall be repaired or replaced by the Government and the cost of such repairs or replacement shall be deducted from the Contractor’s invoice.

c. Use of Government Property

Government property (to include telephones) shall be used for official government business only in the performance of this contract. Government property will not be used in any manner for any personal advantage, business gain, or other personal endeavor by the Contractor or the Contractor’s employees.

d. Safeguarding Government Property

The Contractor shall take all reasonable precaution, as directed by the Government, or in the absence of such direction in accordance with sound industrial practices, to safeguard and protect Government property.

e. Malfunctioning of Government Property

The Contractor shall be responsible for reporting to the COR the malfunctioning of any Government equipment used by the Contractor’s employees.

f. Privacy

It shall be noted that all persons, personal property, and government-owned property used is subject to search and seizure.

Further, that no expectation of privacy shall be deemed inherent to the position. That all telephone calls, computer usage and other forms of communication and /or documentation is subject to governmental intrusion and seizure.

2. Contractor Furnished Equipment and Items

Items to be Furnished by the Contractor. The Contractor shall furnish and maintain in acceptable condition, at no cost to contract guard employees, all items of uniform and equipment necessary to perform the work required by this contract as follows:

(a) Equipment

(1) Radio Equipment. The Contractor shall possess a minimum number of hand held, 2-way communication radios to provide one for each post being manned, with two spares, which shall be maintained onsite. Each radio will be equipped with two (2) frequencies, as specified by the Government, crystals, batteries, battery chargers, and other related accessories as needed.

The Contractor shall, in accordance with applicable Federal regulations, obtain all permits for the operation of the radio equipment. A copy of the permits shall be delivered to the COR prior to the utilization of designated frequencies.

(2) Firearms and Ammunition. The contractor shall furnish a firearm to each guard and supervisor on-duty at all times. Guards shall not share weapons or transfer weapons from one guard to another while on Federal Property. Relief Guards shall have their own issued weapons. OPM will not provide adequate safety drums for the removal or cleaning of ammunition or for the transfer of weapons from one Guard to another.

Personal weapons shall not be used. Firearms shall be semi-automatic, a minimum of 9mm caliber, and of standard law enforcement/military service quality only. Other weapons will not be accepted by the Government as meeting the requirement for a standard law enforcement/military service quality. In the event of a dispute regarding whether firearms meet the requirements, the Contracting Officer will make the final decision. The Contractor shall be responsible for the maintenance, cleaning, and the general upkeep of the firearms in accordance with standard commercial practices.

Firearms shall be accounted for and inspected by the shift supervisor at the end of each tour of duty. The contractor shall provide, to the COR, a list of serial numbers of the firearms to be used on the premise prior to the contract performance date. The list shall be kept current at all times.

Ammunition(s). The contractor shall furnish forty-two (42) rounds of standard ammunition to each guard. Hot loads and other non-standard ammunition is strictly prohibited.

The loading and unloading of ammunition and the cleaning of any firearm shall not take place on Federal property unless under emergency conditions or when deemed necessary by the COR.

(b) Uniforms

Uniform type and the wearing of a uniform shall conform to standards and usage prescribed and in effect for the General Services Administration Federal Protective Officers, as shown in Chapter 12 of the DHS Uniformed Force Handbook, Ref. PBS P 5930.17A, ch. 12)

(1) The color of the Contractor’s guard force uniforms shall be a color in general use by large guard or police organizations such as brown, navy blue, black, or grey. All employees performing under this contact shall wear the same color and style of uniform.

(2) Inclement weather clothing such as raincoats, cap covers, overcoats, overshoes, & mittens shall be required for those guards required o perform duties while exposed to cold, rain, and other inclement weather conditions. All inclement weather clothing must be identical in style and color for each guard.

(3) Appropriately lettered breast and cap badges, indicating the jurisdiction from which the guard/police authority is obtained, shall be worn as part of the uniform (providing such authority is granted under state and local laws).

Shoulder patches lettered to indicate the identity of the Contractor shall be worn on the left shoulder of the uniform jacket and shirt. Identification name tags shall be worn over the right breast shirt pocket. No other identification of the Contractor or employee shall be worn or displayed on the uniform.

(4) The Contractor shall, prior to the contract performance date, submit to the COR documentation that the uniform, equipment, and items of listed below have been issued to each employee:

The COR is responsible for ensuring that the uniforms furnished under this contract comply with the standards contained in Chapter 12 of the FPS Uniform Force Handbook. The Contractor shall issue a sufficient quantity of uniforms/items to ensure that each guard is in proper uniform while on post (See Exhibit 5, Minimum Uniform Requirements). Any disputes regarding the application of the standards shall be referred to the Contracting Officer.

(5) Shoes shall be low quarter or high-topped, lace type with police or plain toe and standard heel. The color of the shoe shall match the color of leather equipment accessories. Any deviation from the above requirements must be approved by medical authorities.

Note: No Guard may enter on duty until he/she has a complete uniform (including accessories) meeting the standards contained in Chapter 12 of the FPS Uniform Force Handbook. Uniforms and equipment do not have to be new but must be in good condition.

(c) Supplementary Equipment

Each guard on duty shall be equipped with supplementary equipment including, but not limited to:

(1) The Contractor shall provide and maintain, on-site, an adequate supply of batteries and bulbs for all flashlights, traffic control batons and hard batons.

(2) Police batons (night sticks with holders) shall be made available to guards on duty as appropriate to operations.

(3) Misc. Notebooks; pens; pencils; traffic control safety apparel such as reflective vests, traffic batons; pistol belt w/o shoulder strap; holster; keeper, belt; magazine case w/ magazine(s); a pair of handcuffs w/case; keystrap w/flap;

radio Case; insignia w/shoulder patch for each shirt and jacket; white metal ornament on cap, for non-supervisors and gold for supervisors; and a gold metal nameplate with the guard’s initial and last name. Guards shall not be permitted to provide themselves with any unauthorized supplemental or personal equipment, such as chemical agent devices, concealed firearms, knives, “come-a-longs”, or other such non-standard items.

(d) Assignment of Rank:

No Contractor employee covered by this contract will be given a rank higher than Lieutenant with the exception of administrative or supervisory personnel.

P. Additional Specific Qualifications of Employees

1. Health and Physical Fitness Requirements

The Contractor shall insure that all employees assigned are well proportioned in height and weight, and in good general health without physical defects or abnormalities which would interfere with their performance of duties. They should be free from any communicable disease. They shall possess binocular vision, correctable to 20/20 (Snellen), and shall not be color blind. They shall be capable of hearing ordinary conversation at 20 feet and whispered conversation at 10 feet without the benefit of artificial hearing devices. Physical fitness shall be evidenced on standard Form 78, Certificate of Medical Examination. Physical examinations shall be administered by a licensed physician and the completed Standard Forms submitted to the Contracting Officer’s Representative, prior to the employees’ assignment to duty. The necessary forms will be supplied by the Government.

For employees who have submitted certificates of Medical Examination while employed by a Contractor who is subsequently replaced by another Contractor, the new Contractor is not required to submit another certificate if the original certificate was submitted within the past two (2) years, unless specifically requested to do so by the Contracting Officer or his/her representative.

2. Age

All of the Contractor’s employees shall have attained the minimum age of twenty-one

(21) years of age (the age requirements may be waived for veterans of military service and for active duty military and/or Law Enforcement personnel).

Q. Training

1. General

Government Provided Training. To be eligible to perform services under this contract, each contract employee must attend a minimum of nine (9) hours of training sponsored by the Government. The COR will present the initial nine (9) hours of training. The COR will be responsible for choosing the site and/or classroom appropriate for the training exercise. Topics in this training will cover, but not be limited to:

1. The role of local and Federal law enforcement agencies relative to OPM.

2. Traffic, parking control, and grounds patrol;

3. Telephone and radio communications;

4. Emergency operational response procedures;

5. Human relations;

6. Reports and record keeping;

7. Intrusion and arrests procedures;

8. Tour of the facility;

9. Entry and exit control procedures;

10. Weapon control;

11. Operational procedures for the security, fire alarm, and, critical and emergency power systems.

Contractor Provided Training. The Contractor shall present or ensure all personnel performing duties on this contract have completed 64 hours of basic training identified in the DHS/FPS Security Guard Information Manual (SGIM) or equivalent.

The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material training covering the subjects equivalent present other training as may be necessary to keep employees up-to-date on issues affecting law enforcement, security, and equipment. The Contractor is expected to provide any remuneration due the employees for attendance at the training. The Contractor will provide the training location (classroom) for all formal training except the orientation and training provided by the Government.

64 Hours

Subject Hours

Scope Overview of the Roles & Responsibilities of a Contract Security Guard (CHAPTER TWO, SGIM)

Instructor will discuss the typical duties of a Contract Security Guard and responsibilities associated with being a contract Security guard at a Federal facility.

Ethics and Professionalism Part I:

Overview

(CHAPTER TWO, SGIM)

Describe police professionalism today, including the expanding use of contract security guards and indicate by current trends, where it may be headed in the future. Provide instruction in police ethics, using practical examples, both desirable and undesirable. Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement security guards and the contract security guards.

Ethics and Professionalism Part II:

Interactive Training

Role playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security guards based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Principles of Communications Part I: Overview

(CHAPTER TWO, SGIM) 1

Familiarize the security guards with the concept surrounding effective communications and development of communication skills. In meeting this objective, the contract security guard is presented with the theory of communications; various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II: Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Professional Public Relations Part I: Overview

(CHAPTER TWO, SGIM)

Instruction is to be provided to the security guards that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government. Such instruction should include (but not be limited to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

Professional Public Relations Part II: Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Understanding Human Behavior, Part I: Overview

(CHAPTERS TWO AND NINE,

SGIM)

Instructor(s) will discuss the basic knowledge needed for the security guards to understand their own actions, and those of the people they work with in the performance of their assigned duties.

Behavior under stress (both natural and man induced); actions of mentally disturbed; irrational conduct created by the use of drugs or alcohol; job (performance) related problem; will be a part of this discussion. Special attention should be given to the changes in human behavior that might occur in the contract security guard with the introduction of badge and gun.

Understanding Human Behavior, Part II: Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of human behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities

(CHAPTER THREE, SGIM)

Discuss history of laws, applicable laws and regulations, and the concept of legal jurisdiction as it pertains to the security guards’ duties and authority.

Crimes and Offenses (CHAPTER

THREE, SGIM)

Present the security guards with an (understanding of the types of offenses they are most likely to encounter in their duties.

Instruction should be given in methods of successful investigative techniques.

Search and Seizure (CHAPTER

THREE, SGIM)

Provide the security guard with the knowledge of the legal application of search and seizure law in the performance of duties as a contract guard in a Federal facility. Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk.”

Authority to Detain

(CHAPTER THREE, SGIM)

Provide the security guard with knowledge of how guards shall exercise their authority to detain as defined by local, state, and Federal regulations.