ONRG DRAFT PWS.pdf

DRAFT

PERFORMANCE WORK STATEMENT (PWS)

ONR GLOBAL LONDON OFFICE ADMINISTRATIVE

SERVICES

1.0 BACKGROUND

The mission of Office of Naval Research Global (ONR Global) is to extend ONR’s Science & Technology (S&T) reach beyond U.S. borders and to build partnerships with leading researchers around the globe. ONRG reaches across five continents and numerous commands within the U.S. Navy Fleet and U.S. Marine Corps forces to enable collaboration opportunities around the world. This contract provides contractor support to further enable ONR Global in its Travel Administration, Executive Support, Strategic Communications, and Knowledge and Content Management missions.

2.0 OBJECTIVES

The Tasks identified in this PWS are designed to provide contractor administrative support services to enhance the ability of the Command to execute its Travel Administration, Executive Support, Strategic Communications, and Knowledge and Content Management responsibilities within the extremely challenging arena of International S&T Operations. The execution of U.S.

government business processes in the international arena requires a number of unique administrative skills and knowledge of the U.S. Navy’s business environment. Additionally, contractor providing administrative support in the mission space are required to have the professional maturity and communications skills to interact with other U.S. Government OCONUS agencies and foreign research institutions. By bringing administrative expertise, an understanding of ONR Global’s international business processes, and a high degree of professionalism, the administrative demands of ONR Global’s mission can be achieved.

Performance of tasks shall conform, at a minimum, to the performance standards and acceptable quality levels identified in the Quality Assurance Surveillance Plan (QASP).

3.0 GENERAL REQUIREMENTS

All personnel supporting Tasks 1 through 4 shall be required to demonstrate proficiency with commercial software packages. At a minimum, Microsoft Office 365 (specifically, Word, Power Point, Outlook, SharePoint, Teams and Excel) proficiency will be required. The majority of ONR Global’s international administrative processes interact with senior Navy staff, Foreign Governments and International S&T Partners. Accordingly, all contractor personnel supporting the tasks identified in this PWS shall be required to demonstrate professionally polite, proficient and effective verbal and written communications skills.

3.1 Travel Administrator (1 Full-Time Equivalent or FTE)

The contractor shall provide Travel Administration services to the ONR Global personnel.

These services shall perform administrative actions to ensure efficient, compliant temporary duty (TDY) travel. The primary focus and function of the Travel Administrator is to execute official travel policies as governed by the Joint Travel Regulation (JTR) and ONR Global instruction. The Travel Administrator will work closely with the ONR Global Lead Defense Travel Administrator (LDTA) and other members of the travel team.

Travel Administrator tasks include, but are not limited to the following:

3.1.1 Provide Travel Administration support for the ONR Global offices in Europe, North, and South America.

3.1.1.1 Maintain electronic traveler profiles for travelers.

3.1.1.2 Review and route travel authorizations and vouchers in DTS.

3.1.1.3 Prepare authorizations for travelers without DTS accounts who are on Invitational Travel.

3.1.1.4 Deliver administrative support relating to country and theater clearances for ONRG leadership and staff.

3.1.1.5 Assist command leadership and approving officials in adjudicating travel policy questions.

3.1.1.6 Provide coordination, preparation of, and tracking of appointment documents (DD-577 forms) for command Approving Officials (AOs).

Maintain records of appointment for command AOs.

3.1.2 Participate in travel training or refresher efforts for onboarding and current ONR

Global personnel. Maintain ONR Global travel training materials and/or list of approved training courses. Present policy summaries or updates to staff as requested, including email and verbal notifications.

3.1.3 Be well-versed and maintain currency in the JTR and Defense Travel System

(DTS) procedures. Retain an up-to-date local copy of the JTR.

3.1.4 Maintain working knowledge of the Department of Defense Foreign Clearance

Guide (FCG). Provide assistance and coordination with appropriate internal offices and external agencies for theater clearance, country clearance, and FCG requirements.

3.1.5 Create and communicate country clearance requests in the Aircraft and Personnel

Automated Clearance System (APACS). Maintain an administrative account in APACS with purview over assigned ONRG travelers.

3.2 Executive Assistant (1 FTE)

The contractor shall provide executive administration services to the ONR Global leadership team, which consists of the Commanding Officer, Technical Director, and Executive Officer.

These services shall perform administrative actions to enable consistent scheduling and meeting support, correspondence, and general office administration.

Tasks include, but are not limited to the following:

3.2.1 Provide executive administrative support for ONRG leadership in London and Arlington, with a focus on scheduling assistance.

3.2.1.1 Maintain current schedules and itineraries for ONR Global leadership, including individual and group calendars. Organize and attend ONR Global leadership calendar sync meetings.

3.2.1.2 Coordinate and schedule virtual and in-person meetings for ONR Global leadership. Be well-versed in the functions of virtual meeting software such as Microsoft Teams or Zoom.

3.2.1.3 Coordinate and schedule conference rooms, video teleconferences, and telephone conferences for business operations and scientific staff in London.

3.2.2 Schedule and coordinate official visits and other events. Improve, maintain, and provide London and West Ruislip area visitor information. Track VIP visitors' itineraries. Arrange visitors' access to base and offices. Meet and escort visitors when necessary.

3.2.3 Prepare official correspondence per U.S. Navy templates and guidance. Create and maintain electronic filing systems in the command's SharePoint-based knowledge management system known as iConnect.

3.2.4 Perform general clerical duties, including but not limited to photocopying, shredding, faxing, scanning, shipping, and filing.

3.2.5 Provide facilities support.

3.2.5.1 Coordinate, monitor, and report on building maintenance and repair of Office equipment.

3.2.5.2 Monitor and coordinate with external cleaning service providers.

3.2.5.3 Monitor and advise on supply stock levels for London office. Maintain inventory and ordering status of office supplies on hand for issue to employees

3.2.6 Maintain room layouts and maps in Microsoft Visio or PowerPoint. Maintain positive control of and inventory of office keys for London Office(s).

3.2.7 Assist Commanding Officer and N1/Human Resources team in drafting and signing Military fitness reports (FITREPs). Ensure official FITREP copies are submitted to BUPERS, the U.S. Military human resources system, or the equivalent/follow-on system, in a timely and compliant manner.

3.3 Strategic Communications Specialist (1 FTE)

The contractor shall provide strategic communications support to the ONR Global Corporate Communications Lead (located in Santiago, Chile) and the ONR Headquarters Corporate Strategic Communications (CSC) team (located in Arlington, VA). The Strategic Communications Specialist will assist in the preparation and release of a variety of communications products for internal and external audiences in support of ONR Global’s education and outreach efforts.

Tasks include, but are not limited to the following:

3.3.1 Develop and maintain roster, organizational chart, and ‘placemat’ documents for internal and external distribution. Liaise with the N1/Human Resources and Administration team to track onboarding and off-boarding personnel. Maintain contact information and official portraits for personnel. Create and/or maintain templates for organizational products

3.3.2 Draft, develop, and process for public release online products such as LinkedIn posts, blog posts, or electronic newsletter blurbs. Develop and/or maintain templates and language for electronic releases. Maintain currency on public release processes and policies governed by the CSC team.

3.3.3 Draft, develop, and process for public release written products such as the annual

Prospectus report and the Global Engagement Plan.

3.3.3.1 Develop and/or maintain template and language for written products.

3.3.3.2 Advise on the development of new or ad-hoc products such as fliers, tri-folds, or other communications documents.

3.3.3.3 Draft language of written products as requested, including articles and other materials for public release.

3.3.3.4 Maintain currency on public release processes and policies governed by the CSC team.

3.3.4 Maintain and update ONR Global briefings used for organizational overview meetings, recruitment efforts, and similar presentations. Work with Department Heads to maintain current organizational information used in such briefings.

3.3.5 Maintain and update website presence as requested by ONR Global leadership and CSC team.

3.3.6 Provide administration services to facilitate communications (coordinate tasking’s/actions, attend meetings, draft meeting notes, communicate and clarify direction and/or feedback, etc.) in support of ONR-G on and off-site meetings, events, and conferences; and provide support during the execution of these events.

3.4 Information Technology (IT)/Knowledge Management (KM) Specialist (1 FTE)

KM Specialist tasks include, but are not limited to the following:

3.4.1 Provide Knowledge Management (KM) Subject Matter Expertise (SME) skill and experience to enable the effective and efficient communication of Command institutional knowledge to a globally disbursed workforce via industry leading data capture tools (e.g. snagit) and electronic platforms. This specialist will be required to execute the development and deployment of knowledge and messaging to a distributed workforce of fully-remote individual employee’s and consolidated office environments around the world.

3.4.1.1 Demonstrate technical proficiency with Industry Leading Knowledge

Management tools (e.g. snagit) to execute and deliver data capture and connection/communication via image and video for the Command’s business processes and senior leadership messaging.

3.4.2 Provide Microsoft SharePoint Site Collection Administrator and SharePoint application development and support to the ONR Global to enable the prompt presentation of the most current and accurate information in the command’s Knowledge Management systems. These specialists will word alongside the Chief Information Officer (CIO) team members at multiple ONR Global sites and KM contractor support based in Arlington, VA.

3.4.2.1 Add, delete and edit content in ONR-G SharePoint Libraries, Lists, Site Collections/Columns, Workspaces, and Pages.

3.4.2.2 Enforce SharePoint site permission policies for groups and individual users as directed by the ONR Global CIO and team

3.4.2.3 Recommend improvements to improve the performance of SharePoint business applications and workflows to the CIO and Business Operations

Department Heads. Implement the improvements with approval.

3.4.2.4 Design and implement configuration standards for SharePoint content to ensure maximum discovery of searchable content.

3.4.2.5 Adjust, modify, or reconfigure the Grants list, workflows and libraries to ensure the Grant File is FAR compliant.

3.4.3 Maintain proficiency in Microsoft Office software products (eg.,Word, Power Point, Excel, Outlook, Teams) with a particular emphasis on collaboration capabilities provided in Microsoft Teams.

3.4.4 Provide SME advice and technical guidance on the technical capabilities that interface between individual user files, data retained in MS Teams, and data retained in SharePoint sites.

3.4.4.1 Advise Content Managers, Program Managers, Team Leads and

Department Heads on the usage and functional capabilities of data sharing and collaboration capabilities with MS SharePoint and Teams.

3.4.4.2 Provide technical guidance to the CIO Team and Content

Managers in initial creation of MS Teams and Channels.

3.4.4.3 Provide Tier I Helpdesk services (i.e., trouble-shooting) to users, content managements, and Command Leadership.

3.4.5 Recommend improvements to ONR-G Knowledge Management

applications (i.e., SharePoint Online and Microsoft Teams) and workflows, based on KM Best Practices, to enhance the user’s ability to access, manage, store and reuse data, documents and information.

3.4.6 As directed by the government, design, develop and implement Mission Support enhancement capabilities in support ONR Global Content Managers.

3.4.6.1 Provide subject matter expertise to develop SharePoint Online and

Microsoft Teams templates and data fields.

3.4.6.2 Provide subject matter expertise to develop SharePoint Online and Microsoft Teams database object tagging schema.

3.5 IT Tier 1 Support Specialist (1 FTE)

Information Technology (IT) Tier 1 Support Specialist tasks include, but are not limited to the following:

3.5.1 Provide Tier I Helpdesk services (i.e., trouble-shooting) to users, content managements, and Command Leadership.

3.5.2 Provide basic technical assistance, help desk resolution, and service desk delivery. Support basic customer service issues such as solving usage issues and responding to requests that need IT involvement.

3.5.2.1 Maintains knowledge of software packages (e.g. MS Office, Adobe) and IT infrastructure utilized by ONR Global staff.

3.5.2.2 Act as a liaison between ONR Global staff and Tier 2 or other support desks for ticketing and problem solving

3.5.2.3 Escalate incidents to the OneDesk/higher tier if/when issues are unresolved.

3.5.3 Supports local IT infrastructure and equipment as part of the CIO team.

3.5.3.1 Maintains awareness of WIFI provision in Blenheim Crescent.

Recommends improvements in WIFI provision and/or hardware to improve WIFI. Implements improvements at CIO direction.

3.5.3.2 Retains a local inventory of IT equipment issued to the office, CIO team, or staff as a part of the larger Property Management effort.

3.5.3.3 Supports conference room and leadership teleconference equipment.

Recommends improvements in teleconference equipment. Implements improvements at CIO direction.

4.0 SPECIFIC REQUIREMENTS

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

This section describes the security and safety considerations for this effort. The following sub-sections provide details.

4.1.1 Security

Positions in support of this contract will be assigned to national security positions or performing sensitive duties. Information related to this task order is UNCLASSIFIED. The positions under this contract do not require a security clearance, but require Non-secure Internet Protocol Router Network (NIPRNET) access, a CAC, and routine access to government buildings.

Therefore, positions created under this contract are Positions of Public Trust.

Individuals conducting Grants Closeout, Office Management and Travel Administration duties have been designated as "Low Risk" using the Position Designation Tool at www.opm.gov .

Therefore, the Contractor shall complete a Standard Form (SF) 85P and submit it to the Office of Personnel Management (OPM) for investigation, to include a National Agency Check (NAC) or its foreign equivalent, and final access approval. Pending final OPM approval, ONRG's Security Office may permit access by granting an Interim Position of Public Trust based upon the submitted SF85P. If ONRG determines the employee to be suitable for interim access, the Contractor will be notified by ONR's Security Office. An Interim Position of Public Trust permits network access, issuance of a CAC, and routine access to applicable government buildings.

If, at any time, ONRG or OPM, in their sole discretion, determines that a Contractor's employee is no longer eligible for a Position of Public Trust, the employee's access will be revoked. In the event access is revoked, the Contractor will be notified by the COR. It shall be the Contractor's sole responsibility to obtain a suitable substitute and to submit the requisite SF85P.

All costs associated with the preparation, processing, and approval of each SF85P and the revocation of access (as applicable), shall be the Contractor's sole responsibility. The Contractor shall comply with Department of Defense Instructions 5200.01 and 5200.02, Secretary of the Navy (SECNAV) Instructions 5510.30B and 5510.36A.

4.1.2 Safety

Contractor Compliance: The contractor shall comply with Public Law 91-596 (Occupational Safety and Health Act (OSHA)) and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). These requirements shall be incorporated into the contractor's safety and health program. The Department of Defense (DoD) participates in the OSHA Voluntary Protection Program (VPP). Contractor personnel performing services on a DoD installation shall participate in the local VPP. Information on the VPP is available at http://www.osha.gov/dcsp/vpp/index.html.

Mishap Notification and Investigation: The contractor shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government personnel and to cooperate in any resulting safety investigation. The contractor shall notify (via telephone) the cognizant contracting officer, the contracting officer's representative, and/or other applicable members within four (4) hours of all mishaps or incidents. The Government person notified by the contractor will in-turn notify the ONR Safety office. Contractor notifications made after duty hours shall be reported to the COR. If requested by the cognizant contracting officer, the contracting officer's representative, and/or the cognizant program manager, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records until released by the investigating safety office. If the Government investigates the mishap, the contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

4.2 Transition

Throughout the contractor’s phase-in/phase-out of services, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out.

4.3 Government Furnished Materials

The Government will provide information, material and forms unique to the government for supporting the task. The contractor located on Government site will be provided adequate office, computer, and communication resources. The Government-furnished resources necessary to perform the statement of work should be identified and requested through the designated Contracting Officer's Representative (COR).

4.4 Applicable Directives

The contractor shall comply with all documents listed below as mandatory and referenced under paragraph 3.0, Performance Requirements. Compliance with documents listed as non-mandatory is the contractors' option.

Mandatory compliance:

• Code of Federal Regulations (CFR) References 2 CFR Part 200

• Joint Travel Regulations (JTR)

• Navy Defense Travel System (DTS) Business Rules, published by the Navy DTS Program Management Office

• ONR Global Instruction governing Accountable Property

4.5 Data Rights

All work performed by the Contractor under this task order becomes the exclusive property of the U.S. Government to which the Government shall have unlimited rights.

4.6 Identification of Non-disclosure Requirements

Contractor employees shall not discuss or disclose any information to which they are exposed during the execution of contract tasking to parties other than the originator of the information, authorized Government investigative personnel, or the COR. Improper disclosure of any sensitive information, including data protected under the Privacy Act, may be grounds for removal of contractor personnel or termination of the contract. A non-disclosure agreement concerning information gained or used during the performance of this task order must be signed by each contractor employee prior to contract performance, and provided to the COR. The applicable non-disclosure agreement will be drafted by the contractor and provided to the Government for concurrence and/or revision within 7 days of contract award.

It is not anticipated that the contractor will have access to any proprietary information of other companies, nor is it anticipated that the contractor will have access to any source selection information However, if the contractor believes it has been provided with either (a) the proprietary information of another company or (b) source selection information, it shall contact both the COR and the Contracting Officer as soon as practicable for resolution.

4.7 Common Access Cards

The United States Department of Defense / Uniformed Services Identification Common Access Card (CAC) is the standard identification card issued to authorized personnel within DOD. The Contractor shall ensure Common Access Cards with Public Key Infrastructure (PKI) are obtained for any contractor personnel who require logical access to the Department of Navy's computer networks or systems and/or will require regular access to Government installations, facilities, and ships for the duration of the contract. Any fees associated with obtaining CACs are not reimbursable and shall be part of the Contract firm fixed price.

4.7.1 Authorized Personnel

CACs are to be issued only through the auspices of a Trusted Agent (TA) (assigned after contract award), and only to U.S. Citizens or other individuals as authorized by the Office of Naval Research. The contractor shall coordinate with the TA to ensure contractor employees have been entered into the web-based Trusted Associate Sponsorship System (TASS).

4.7.2 Tracking and Disposition

Since the card is U.S. Government property, contractor personnel are responsible for the control of CAC issued to their personnel under this contract. In order to ensure positive control of CAC, contractor personnel shall, at a minimum, require employees to surrender their CAC to the COR at the end of his/her employment. The Contractor shall surrender all CACs issued in the performance of subject contract upon: 1) Termination of the contract; 2) Departure of an employee; or 3) As directed by the issuing authority, the Trusted Agent or the Contracting Officer.

5.0 PERIOD OF PERFORMANCE

The contract will contain a twelve (12) month base and four (4) twelve-month option periods.

The period of performance for the base period shall be from the effective date of the contract through twelve (12) months thereafter. If exercised, the period of performance for each option period shall be performed during the twelve (12) month period immediately following the expiration of the Base Period and subsequent Option Periods.

5.1 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work in Ruislip and at various contractor, and Government facilities (mainly in the United Kingdom). Regular travel to the United States, on the order of once per year, is also required.

The normal business day shall be 8:00AM to 5:00PM, with a one-hour lunch break. Normal business days shall be Monday through Friday excluding U.S. Federal Holidays. Holidays shall be defined as the ten Federal holidays established by the Office of Personnel Management unless otherwise identified by the contractor in their proposal. The contractors may be permitted to telework up to two-days per week. Telework shall be monitored by the Technical Point of Contact (TPOC) for the Task Area.

6.0 REPORTS DATA AND OTHER DELIVERABLES

The following deliverables are required to support this contract. Electronic submission is encouraged for all reports, presentations, and support documents, unless otherwise directed by the COR and shall be provided to the COR identified in the Contract, and as directed to the Contracting Officer and Contract Specialist.

6.1 Monthly Status. Report (MSR):

The Contractor(s) shall provide the Government a Monthly Status. Reports (MSR) detailing the overall status. of the project, deliverables provided, the project’s financial status, any staffing issues/vacancies, and other relevant (i.e., will result in a mission impact) management action items. The report is due no later than fifteen (15) business days after the end of each month.

TASK REFERENCE DELIVERABLE FORMAT FREQUENCY

POST AWARD – CONTRACT SPECIFIC

A001

6.1

Status Report Microsoft (MS) Word or PDF

Monthly

A002 3.1.1.6 AO appointment records PDF Within 30 days of appointment.

A003 3.1.2 Travel training materials Microsoft Word, PDF, or

Monthly

A004

3.1.3

Updated JTR copy PDF, website link As updated

A005 3.1.5 APACS login account Website Within 30 days of onboarding

A006 3.2.1.1 Updated Leadership calendar(s)

MS Outlook or similar software

Weekly

A007 3.2.5.3 Office supply inventory MS Word or Excel Quarterly

A008 3.2.6 London office layout map MS PowerPoint, PDF

Quarterly, as requested

A009 3.2.7 FITREP official copies MS Word Annually

A010 3.3.1 Placemat/Org Charts PDF Monthly

A011 3.3.2 Electronic communications products

Various Monthly, as requested

A012 3.3.3 Hard copy communications products

Various, paper Annually, per cycle

A013 3.3.4 Overview briefings MS PowerPoint Semi-annually

A014 3.4.1.2 SharePoint user list(s) MS Excel, various Monthly

A015 3.4.1.4 Grant process flow chart MS PowerPoint Annually

A016 3.5.1 Tier 1 helpdesk Internal ticketing As requested/daily

A017 3.5.2 Helpdesk ticket escalation OneDesk ticketing via Sharepoint

As requested/daily

A018 3.5.3.2 Local IT inventory Excel or similar database

Quarterly update

7.0 Quality Control Plan

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with the PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The contractor’s quality control program is a means by which the contractor assures that work complies with the requirements of the contract.

The Quality Control Plan (QCP) shall detail the plan the contractor will employ during contract performance. The Government will monitor the QCP during contract performance to ensure that the contractor is performing in accordance with the QCP. The contractor shall provide a QCP within fifteen (15) business days of contract award. After acceptance of the QCP, the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP. When changes are made to the QCP, the contractor shall submit the revised QCP to the Contracting Officer and COR within five (5) business days of the changes.

8.0 Quality Assurance

The Government shall evaluate the contractor’s performance under this contract in accordance with the contractor’s QCP and the Governments Quality Assurance Surveillance Plan (QASP). The QASP is a Government developed and applied document used to ensure systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this PWS. The intent is to ensure that the contractor performs in accordance with the performance metrics and the Government received the quality of services called for in the PWS. The QASP details how the performance standards identified in the PWS are measured, who will perform the measurement, the frequency of the surveillance, and the acceptable defect rate(s). The QASP may be updated from time to time by the Government.

9.0 Travel / Temporary Duty (TDY)

Travel to other government facilities or other contractor facilities may be required and will be specified in the PWS. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy procedures), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR).

9.1 Contractor Request for and Approval of Travel

Any travel under this contract must be specifically directed in writing by the COR, prior to incurring any travel expense. The COR shall notify the contractor's contract manager of required contractor travel three weeks in advance, when possible, usually via e-mail.

Upon receipt of the request, contractor shall prepare a memo including, at a minimum, the following:

• Contract number;

• Name(s) of individual(s) traveling.

• Date, time, and place of proposed travel;

• Purpose of travel and how it relates to the contract;

• An estimated cost of travel, provided by the individual(s) traveling, with a breakdown of the estimated costs of transportation, lodging, meals, and incidentals;

• A block for approval or disapproval;

• A signature block for the COR;

The COR shall review and approve/disapprove (as appropriate) all travel requests submitted, giving written notice of such approval or disapproval to the contractor.

9.2 Travel Reimbursement

The Contractor shall be reimbursed for the reasonable actual cost of transportation, lodging, meals and incidental expenses. However, actual costs shall be considered reasonable, allowable, and reimbursable only to the extent that they do not exceed, on a daily basis, the maximum per diem rate in effect at the time of travel as set forth by the Defense Travel Management Office. Actual cost does not include handling charges, general and administrative cost, overhead, profit or any other indirect cost. The Contractor shall use the allowable Government personnel rates for transportation and lodging. Reimbursement for airfare shall not exceed the best customary standard, coach, or equivalent airfare quoted during normal business hours. The Contractor will not be reimbursed for travel expenses unless audited records for transportation contain evidence, such as original receipts, substantiating actual expenses incurred for travel. In no event will reimbursement exceed the published rates of common carriers. Expenses for lodging, meals and incidental expenses shall be reimbursed to the Contractor in accordance with the Joint Travel Regulations.

9.3 Travel Funding Limitation

The not-to-exceed funding limitation for travel for this task order is $25,000.00 per year. The Contractor shall not incur costs that exceed the amount of funding stated on the task order within a reimbursable travel CLIN. Travel funds expended and available shall be a part of the Monthly Status Report in paragraph 6.2. The Government is not obligated to reimburse the Contractor for otherwise reimbursable travel in excess of the funded amount stated in the task order within the reimbursable travel CLIN. The Contractor is not obligated to continue performance of any reimbursable work under this order or otherwise incur costs for reimbursable travel in excess of the funded amount stated in the task order within the reimbursable travel CLIN unless the Contracting Officer notifies the Contractor in writing that the funded amount stated in the task order under the applicable reimbursable travel CLIN has been increased. In the event notification is made orally, such notification shall be followed up in writing within two working days.