OM-RFQ 12444523Q0013.pdf

NICOLE SCOTT

Digitally signed by NICOLE

SCOTT

Date: 2023.02.01 09:46:43 -05'00'

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Email: jeremiah.privett@usda.gov

Period of Performance: 02/01/2023 to 02/29/2028

0001 Base Standard Custodial Services Salem Office 12 MO

Delivery: 02/29/2024

Period of Performance: 03/01/2023 to 02/29/2024

1001 OY1 Standard Custodial Services Salem Office 12 MO

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Delivery: 02/28/2025

Period of Performance: 03/01/2024 to 02/28/2025

2001 OY2 Standard Custodial Services Salem Office 12 MO

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Delivery: 02/28/2026

Period of Performance: 03/01/2025 to 02/28/2026

3001 OY3 Standard Custodial Services Salem Office 12 MO

(Option Line Item)

Product/Service Code: S201

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

38 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 38

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

12444523Q0013

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Delivery: 02/28/2027

Period of Performance: 03/01/2026 to 02/28/2027

4001 OY4 Standard Custodial Services Salem Office 12 MO

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Delivery: 02/29/2028

Period of Performance: 03/01/2027 to 02/29/2028

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

OM-RFQ: 12444523Q0013

Table of Contents Section B

Schedule of Items/Price Schedule

Performance Work Statement (PWS)

Quality Assurance Surveillance Plan (QASP)

Place of Performance

Section C – Contract Clauses

52.252-2 Clauses Incorporated by Reference (FEB 1998)

52.204-13 System for Award Management Maintenance (OCT 2018)

52.204-18 Commercial and Government Entity Code Maintenance (AUG 2020)

52.212-4 Contract Terms and Conditions – Commercial Products and Commercial Services (NOV

2021) (DEVIATION 2017-1)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders– Commercial Products and Commercial Services (OCT 2022) (DEVIATION 2017-1, DEVIATION APR 2020, and DEVIATION JUL 2020)

52.216-18 Ordering (AUG 2020)

52.217-8 Option to Extend Services (Nov 1999)

52.217-9 Option to Extend the Term of the Contract (Mar 2000)

52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts

(SEP 2013)

52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts

(AUG 2018)

52.232-18 Availability of Funds (APR 1984)

52.232-19 Availability of Funds for Next Fiscal Year(APR 1984)

52.237-2 Protection of Government Buildings, Equipment, and Vegetation (APR 1984)

52.242-15 Stop-Work Order (AUG 1989)

52.242-17 Government Delay of Work (APR 1984)

52.245-1 Government Property (SEP 2021) Alt 1 (APR 2012)

52.245-9 Use and Charges (APR 2012)

52.252-6 Authorized Deviations in Clauses (NOV 2020)

452.204-70 Modification for Contract Closeout (DEVIATION JUL 2022)

452.211-74 Period of Performance (FEB 1988)

452.215-73 Post Award Conference (NOV 1996)

452.237-74 Key Personnel (FEB 1988)

Section D – Contract Documents, Exhibits, or Attachments

Section E – Solicitation Provisions

52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998)

52.204-7 System for Award Management (OCT 2018)

52.204-16 Commercial and Government Entity Code Reporting (AUG 2020)

52.212-1 Instructions to Offerors – Commercial Products and Commercial Services (NOV 2021)

52.212-2 Evaluation – Commercial Products and Commercial Services (NOV 2021)

52.223-1 Biobased Product Certification (MAY 2012)

52.223-4 Recovered Material Certification (MAY 2008)

52.237-1 Site Visit (APR 1984)

Section F – Representations & Certifications

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (NOV 2021)

52.212-3 Offeror Representations and Certifications – Commercial Products and Commercial Services (OCT 2022) (DEVIATION JUL 2020)

Section B

Schedule of Items/Price Schedule

Abbreviation for Option Year (OY) and Month (MO)

CLIN Description QTY Unit Total 0001 Base Standard Custodial Services Salem Office 12 MO $ 1001 OY1 Standard Custodial Services Salem Office 12 MO $ 2001 OY2 Standard Custodial Services Salem Office 12 MO $ 3001 OY3 Standard Custodial Services Salem Office 12 MO $ 4001 OY4 Standard Custodial Services Salem Office 12 MO $

Grand Total: $

Performance Work Statement (PWS)

Section 1.0 General

1.1 General

For purposes of simplicity, the Contracting Officer (CO) and Contracting Officer’s Representative (COR) will hereafter be referred to as the CO and COR, respectively.

This contract will be administered by the (CO). The CO may designate a (COR) for the purpose of ensuring compliance with the specifications and provisions of this contract.

Prior to commencement of work, the COR will arrange a pre-work conference with the contractor within 10-15 days after the date of contract award. Conference will be held at

Salem Ranger District Administrative Site 1301 S Main St Salem, MO 65560-2452

Before work starts, preferably at the pre-work conference and the beginning of the contract period, the contractor shall designate in writing a person to act in their absence. The contractor or his/her designated representative shall be on the contract area whenever the work begins. There shall be no subcontracting. Contractor and any trained employees are to be named at prework for security purposes.

In the absence of the contractor, his authorized representative will take such action as is required to keep the job in progress under terms of the contract. The presence of the Contractor’s Representative and/or COR on the job will, in no case, relieve the contractor of any responsibility for satisfactory performance.

1.2 Scope of Work

Furnish all labor, material, equipment, tools, transportation, supervision, supplies, and incidentals (except as specified as Government Furnished Property) necessary to perform janitorial services at the Salem Ranger District of the Mark Twain National Forest in accordance with the terms, conditions, and specifications of this solicitation and any resultant contract. The complete performance work statement is attached. There are four buildings included as part of this janitorial contract. Basic floor plans (not to scale) are attached.

Janitorial Services – 2 cleanings per week per attached Performance Work Statement.

The Contractor shall furnish any equipment or supplies not listed above that are necessary to accomplish the required janitorial services and ensure they are performed in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.3 Place of Performance (PoP)

The work is located at the Salem Ranger District Administrative Site which is part of the Mark Twain National Forest.

Salem Ranger District Administrative Site 1301 S Main St Salem, MO 65560-2452

There are four (4) buildings at this site.

Exterior dimensions:

Building 1 (Main Office with basement) 36'x 132' Building 2 (White House/2 story with basement) 36'x 26' Building 3 (Fire Office) 40'x 23 ½'

Interior dimensions:

Building 4 (Research Office) 34'x 27'

1.4 Contract Effort Required

The determination of the total productive man-hour requirements for the performance of all services herein specified is the sole responsibility of the contractor. Nothing in this provision should be construed as being contrary to contractor responsibility.

1.5 Hours of Operation

Normal duty hours are 8:00 a.m. to 4:30 p.m. Monday through Friday, excluding federal holidays. Offices will be closed on federal holidays. Offices may be closed for other reasons, such as inclement weather and no janitorial services will be performed if offices are closed because of a holiday or other reasons. If a scheduled workday falls on a federal holiday or a day that the office is closed, janitorial services are to be performed either the first duty day before or the first duty day after the closure. In no event will a scheduled cleaning be cancelled.

The contractor shall notify the COR of when make-up services will be performed.

Janitorial services shall be performed on Tuesdays and Thursdays between 4:30 p.m. and 9:00 p.m. The Forest Service reserves the right to delay the cleaning in the case of an emergency. In this event, the cleaning shall be done as soon as possible.

It is the Contractor's responsibility to notify the COR or the CO of their inability to perform duties on any particular day. Inability to perform should not be a recurring situation or it could result in grounds for termination for default.

1.6 Security and Protection of Equipment

All outside doors shall remain locked while contractor performs work, and the contractor shall assure that all exterior doors are closed and locked prior to departure. Unnecessary lights and faucets shall be turned off and windows closed upon completion of duties. The contractor shall immediately report any hazardous or unsafe condition or items in need of repair to the COR.

The Contractor shall be responsible for any and all keys issued to them. Contractor shall immediately notify the COR if any keys are lost and shall be responsible for any costs incurred as a result of their loss or misuse.

Only the Contractor and the Contractor's employees shall be permitted in the building. For example, minor children of the Contractor or the Contractor's employees shall not be permitted in the building during work performance.

Telephones in the building may be used in case of emergencies only.

Care shall be taken not to damage any equipment located in the building. Repair of any damage which occurs as a result of the contractor's cleaning operation shall be the contractor's responsibility.

1.7 Schedules

The contractor shall provide a cleaning schedule for this contract. Schedules will be provided at the beginning of the contact period and shall indicate the days and approximate time services will be performed in accordance with the performance task. Schedules shall be submitted no later than ten (10) days after award notification.

Schedules shall include all cleaning requirements. A separate tentative schedule shall be submitted broken down by months for periodic services. The contractor shall coordinate with the

COR regarding periodic scheduling. The contractor shall immediately inform the COR in writing of any schedule changes. Schedules shall be easy to read and understandable.

1.8 Supervision, Appearance, and Conduct of Contractor and Contractor's Employees The contractor shall personally, or through a competent foreman, supervise the work of his employees to ensure that the provisions of these specifications and the terms and conditions of this contract are being carried out. No government employees are authorized to exercise either direct or indirect supervision over, or provide direction to, the contractor's employees.

The appearance of the contractor and the contractor's employees shall be clean and neat. Attire should be modest and appropriate for the services being performed and present a clean, neat and professional appearance.

The contractor and the contractor's employees shall conduct themselves in a manner so as not to disrupt the office and the work being conducted therein. Any situations that develop that disrupt office work will be brought to the attention of the contractor and the contractor shall remedy the situation.

1.9 Safety Health Alert

The contractor must comply with the applicable Occupational Safety and Health Administration (OSHA) Standards specified under 29 CFR Part 1910 and other Federal, State, and local regulations for the purpose of providing safety precautions to all their employees who are subject to occupational exposure to potentially infectious blood, body fluids and/or materials as a result of the custodial work performed under this contract.

The contractor is responsible for providing the necessary training and education to his employees affected by the OSHA standards and ensuring safe and sanitary work conditions for his employees. The contractor is also responsible for providing, at no cost to his employees, appropriate personal protective equipment such as, but not limited to, gloves, masks, and eye protection (reference section 1910.1030, Blood-borne Pathogens). Personal Protective Equipment is specialized clothing or equipment worn by an employee for protection against a hazard. General work clothes, (e.g., uniforms, pants, shirts, or blouses) not intended to function as protection against a hazard, are not considered to be personal protective equipment.

Occupational exposure means reasonably anticipated skin, eye, mucous membrane, or parenteral contact with blood or other potential infectious body fluids that may result from the performance of an employee's duty.

1.10 Contractor Quality Control Plan (QCP)

The contractor shall develop and maintain a quality control plan to ensure janitorial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-occurrences of defective services. The contractor shall develop quality assurance control procedures addressing the areas identified in the Performance Task Section below. An inspection plan tailored to the specific cleaning tasks required shall be developed. The inspection plan will detail how services at the work site will be inspected to ensure that the outcome of the work meets all the quality standards of the PWS. The contractor shall develop a monitoring plan to identify any deficiencies of work output in relation to the performance standards in this contract, methods of informing employees of deficiencies in their area of responsibility, and a process to ensure that the deficiencies are corrected and do not recur.

The contractor shall maintain a file of all inspections conducted and any corrective actions taken.

The QCP must be kept current at all times. The system must reflect all contract modifications, changes to the building(s), and physical updates to reflect those changes. A copy of the revised QCP shall be provided to the COR within 10 days of the changes.

The Contractor shall review the QCP with the COR and the Contractor's employees once annually, so parties have agreement and understanding of what performance is expected under this contract.

The Contractor shall provide the CO and the COR with a copy of the most current QCP and updates.

Writing and monitoring the QCP is the responsibility of the Contractor. The Government will review the plan and related documents, but neither approves nor disapproves the plan. The Governments' interest in the plan is to ensure that the outcome and results of the work being accomplished meets all requirements in this contract. However, the Government must review and accept the QCP or return until acceptable.

1.11 Contractor's Emergency Plan (CEP)

The government's Occupant Emergency Plan (OEP) is used by the COR during building emergencies. Designated contractor personnel, including the on-site supervisors, shall be thoroughly familiar with the government's OEP and shall be trained by the contractor to fully understand their responsibilities.

The contractor shall be required to perform the services required by the contract and as identified by the COR to the extent allowed during all emergency situations include but not limited to fires, strikes, civil disturbances, natural disasters, and utility service outages. The CEP shall be submitted to the COR five days after award and updated annually. The CEP shall include, at a minimum, the contractor's communication procedures to be used in providing communication to the COR during emergencies.

1.12 Custodial/Janitorial Definitions

A. RESTROOMS: All public and private restrooms, shower rooms and janitorial closets.

B. SURFACES: Walls, ceilings, windowsills and frames, blinds, doors and door frames, light fixtures, radiators, vents, grills, office furniture and office equipment.

C. FIXTURES: Toilets, urinals, lavatories, sinks, drinking fountains, and mop sinks.

D. DISPENSERS: Paper towel, toilet paper, and soap.

E. GLASS SURFACES (BOTH SIDES): All glass doors and glass surrounding doors, F. windows, display cases, signs, etc.

G. WASTE CONTIANERS: Wastebaskets and trash cans.

H. CARPETED FLOORS: Wall to wall carpeting, room-size rugs and area rugs.

I. BARE FLOORS: Ceramic, wood, linoleum, or any other non-carpeted areas.

1.13 Quality Assurance

The government will periodically evaluate the contractor's performance in accordance with the attached Quality Assurance Surveillance Plan (QASP).

Section 1.1.10 Basic Cleaning Services

1.1.11 Cleaning Services

The contractor shall accomplish all cleaning tasks each day that work is performed (unless otherwise specified) to meet the requirements of this PWS. Perform basic cleaning services in such a way that when the contractor personnel enter the room, they shall not vacate the room until all custodial tasks for that room are complete. Dust offices including furniture, windowsills, ledges, door jams and all other surfaces weekly with a treated dust cloth. Contractor does not dust or clean computer equipment. Personal articles, papers, or plants shall not be moved in order to dust. Contractor should dust around them. The contractor personnel shall remove all cleaning supplies, equipment and turn off the lights and water before vacating the room.

1.1.12 Maintain Tiled Floors

All floors shall be swept, dust mopped, damp mopped and wet mopped as needed. The floors shall be free from dirt, debris, dust, scuffmarks, heel marks, stains, discoloration, and other foreign matter. The baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, and trash receptacles.

Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall return to their original position.

1.1.13 Vacuum Carpets & Floor Mats

Vacuum carpeted areas. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter, and other foreign matter. All spots shall be removed by carpet manufacturer's approved methods as soon as possible. All tears, burns, and unraveling of carpets shall be brought to the attention of the COR.

The contractor shall vacuum and clean interior and exterior floor mats (regardless of type). After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter.

Soil and moisture underneath mats shall be removed, and mats returned to their original location.

1.1.14 Remove Trash

All trash to include large trash bags and identified boxes shall be collected and removed to a location designated by the COR. All trash containers shall be returned to their original location.

Any soiled or torn plastic trash receptacle liners shall be replaced. Trash containers shall be left clean, free of foreign matter, and free of odors.

1.1.15 General Spot Cleaning

Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to, removing or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

1.1.16 Clean Drinking Fountains

Clean and disinfect all polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other soil.

1.1.17 Clean Interior Glass/Mirrors

Clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards and any other items composed of glass. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

1.1.18 Dusting and Removal of Cobwebs (As needed)

Dust empty areas, hallways, display cabinets, tops of partitions and file cabinets and doorways as needed. Remove all cobwebs around windows, ceilings, and baseboards.

Section 1.1.20 Restroom Cleaning Services

1.1.21 Clean and Disinfect

Completely clean and disinfect all surfaces of sinks, toilet howls, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. Clean all furniture to include chairs, tables and any other items placed in the restroom. After cleaning, receptacles shall be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

1.1.22 Sweep and Mop Floor

After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, or any other foreign matter. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be moved to sweep and damp mop underneath. Floors shall be scrubbed as necessary to maintain sanitary conditions and a clean, uniform appearance.

1.1.23 De-scale Sinks and Toilet Fixtures

De-scaling shall be performed as often as needed to keep areas free of scale, soap films, and other deposits. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

1.1.24 Trash Cans

Empty trash cans and replace liners. The trash cans shall be washed and disinfected as needed.

1.1.25 Stock Restroom Supplies

The contractor shall ensure restrooms are stocked sufficiently so that supplies, including soap, do not run out. Supplies shall be stored in designated areas. Two rolls of toilet paper are required to be available at all times for each toilet. Paper towel dispensers shall be filled at all times.

Section 1.1.30 Lunchroom Cleaning services

1.1.31 Floors

Floors shall be swept and wet mopped on each workday.

1.1.32 Trash Cans

Empty trash cans and replace liners. The trash cans shall be washed and disinfected as needed.

1.1.33 Paper Towel Dispenser

The paper towel dispenser shall be filled on each workday.

Section 1.1.40 Periodic Services

1.1.41 Trash containers

Trash cans shall be washed and disinfected as required but no less than twice during the contract period.

1.1.42 Clean Interior/Exterior Windows

Windows shall be cleaned in the spring and fall. They shall be free of streaks, water and/or dust.

Section 2.0 Quality of Work Performance Describes the minimum acceptable levels of service required for each task as referenced.

Performance Work Statement Task Section Performance Standard Biobased Products 4.0 All products used will be submitted to the COR, includes updated or change of products. Major deficiencies may result in termination.

Scheduling 1.7 Schedules are followed and updated as required.

Major deficiencies may result in termination.

Contractor Quality Control Plan 1.10 Checklists are completed. Contractor has properly documented inspections, deficiencies, and corrective actions. Contractor has complied with all aspects of their Quality Control Plan.

Major deficiencies may result in termination.

Basic Cleaning Services 1.1.10 No more than three periodic inspection defects or 2 validated customer complaints per month.

Restroom Cleaning Services 1.1.20 No more than two periodic inspection defects or 2 validated customer complaints per month.

Lunchroom Cleaning Services 1.1.30 No more than two periodic inspection defects or 2 validated customer complaints per month.

Periodic Cleaning Services 1.1.40 No more than one periodic inspection defect or 2 validated customer complaints per month.

Section 3.0 Government-Furnished Property The Government will deliver to the Contractor the following listed materials.

1. Toilet paper

2. Paper towels

3. Plastic trash bags

4. Liquid hand soap

5. Building key code

The contractor shall be responsible if unauthorized entry to the building is gained through the contractor. Any issued keys shall be returned to the COR prior to final payment.

Section 4.0 Contractor-Furnished Equipment and Supplies The contractor shall furnish all supplies and equipment not provided in section 3.0- Government Furnished Items necessary for the performance of work under this contract. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards and, to the extent feasible and reasonable, include the exclusive use of bio-based products. All supplies, materials, and equipment to be used in the performance of work described herein are subject to the approval of the COR.

The contractor must submit to the COR a list indicating the name of the manufacturer, the band name, and the intended use of each of the materials proposed for use in the performance of their work. The contractor shall not use any materials, chemicals, or compounds which the COR determines would be unsuitable for the intended purpose or harmful to the surfaces to which applied or, as might be the case for such items as paper or soap products, unsatisfactory for use by occupants. For example, watered-down liquid hand soap would not be acceptable and would be required to be replaced immediately by the contractor.

The contractor shall utilize products and material made from bio-based materials (e.g., biobased cleaners) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. For the bio-based content products evaluation, all non-chemical proposed for use under this contract must conform to the Department of Agriculture (USDA) Designated Bio-based Products List (DBPL) whenever practicable.

Contractors should provide data for their bio-based solvents and cleaners to document bio-based content, and source of bio-based material (i.e. particular crop or livestock). Any material which the COR suspects does not meet Federal specifications or standards shall be tested at the Contractor's expense by an independent testing laboratory qualified to perform such tests.

Bio-based Products to be provided by the Contractor: The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All-purpose cleaner Degreaser/cleaner Heavy duty cleaner Deodorizer Carpet shampoo Floor finish Gum Remover Floor finish restorer Disinfectant sanitizer Floor sealer Extraction Fluid

Furniture polish Floor stripper Glass cleaner Neutral cleaner (liquid) Grout Sealer Spot and stain remover Lime and scale remover (tub & tile cleaner) Air freshener including dispenser Liquid hand soap including dispenser Bathroom cleaner Stainless steel polish Brass polish/cleaner Toilet bowl cleaner Chrome polish/cleaner White board cleaner Cream cleaner Wood floor cleaner Solvent spotter Laundry detergent

For more information on the Biobased program and to locate biobased products, visit:

http://www.biopreferred.gov

Above: An example of bio-based disinfectants from the biopreferred federal government website.

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing the PWS. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective in Section 2.0, Quality of Performance.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved. In this contract the contractor's quality control plan is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a "self-correcting" contract is to ensure that the quality control plan approved at the beginning of the contract provides the measures needed to lead the contractor to success. Once the QCP is approved, careful application of the process and standards presented in the remainder of this document will ensure a high-quality control program. The contractor's QCP must include all elements of the PWS. The COR will inspect services using a checklist containing all elements of performance and are met in accordance with the QCP.

Periodic Inspections The COR or designated Inspector will use the attached checklist to periodically check to see if services have been performed in accordance with the PWS and the contractors QCP. The contractor or on-site manager/supervisor will sign acknowledgment of completed checklist and make any comments and http://www.biopreferred.gov/ corrections of deficiencies. A copy will be provided to the contractor through the CO. Periodic inspections may be reduced or increased depending on the contractor's performance.

Customer Complaints The COR will validate any customer complaint and document the compliant with the PWS section reference. The contractor will be allowed to comment. Reperformance, if needed, shall be performed immediately. The validated compliant will be sent to the contractor to file with their QCP.

The Contractor's Quality Control Plan The COR will periodically review contractor's approved QCP to ensure the contractor is meeting all requirements of QCP. Deficiencies will be reported to the CO for a review of the plan. Review of the QCP may be rare if level of performance is acceptable.

Quality Assurance Surveillance Plan (QASP)

1.0 Introduction

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing the PWS. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective in Section 2.0, Quality of Performance.

2.0 Purpose of the QASP

The purpose of the QASP is to describe the systematic methods used to measure performance and to identify the reports required and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards identified in the PWS. This QASP is designed to define roles and responsibilities, identify the performance objectives, define the methodologies used to monitor and evaluate the contractor’s performance, describe quality assurance reporting, and describe the analysis of quality assurance monitoring results.

3.0 Contractor and Government Responsibilities

3.1 Contractor Responsibility

The contractor is responsible for performing inspection services pursuant to the inspection clause and for providing and maintaining the inspection forms, approved by the government, to perform the contractor’s inspection services. The contractor has represented themselves, to be responsible for meeting the prescribed quality/performance standards in the PWS.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

In this contract the contractor’s quality control plan is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control plan approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the Quality Control Plan (QCP) is approved, careful application of the process and standards presented in the remainder of this document will ensure a high-quality control program.

The contractor’s QCP must include all elements of the PWS. The COR will inspect services using a checklist containing all elements of performance and are met in accordance with the QCP.

3.2 Government Responsibility

3.2.1 Contracting Officer (CO)

The CO is responsible for administering and monitoring contract compliance, contract administration, cost control, and for resolving any differences between the observations documented by COR and the contractor’s performance. The CO may delegate various contract administration duties to the COR for performance management and administrative actions such as invoice approval and issuance of Contract Discrepancy Reports may be, and normally are, delegated by the CO to the COR. The CO shall approve any revisions to the QASP processes or standards.

3.2.2 Contracting Officer Representative (COR)

The COR, is designated in writing, by the CO. The COR responsibilities will be listed on their designations and may include the following: monitoring, assessing, recording, and reporting on the technical performance of the contractor on the schedule of inspections submitted by the contractor and approved by the government, witnessing the contractor’s performance of the inspections performed by the contractor or will evaluating the contractor’s inspection results as to documented findings relative to meeting the standards for each task/subtask within the statement of work, and primary responsibility for completing quality assurance monitoring forms which will be used to document the inspection and evaluation of the contractor’s work performance.

4.0 Types of Work to be Performed/Schedule of Inspections

This contract calls for the contractor to perform all work referenced in accordance with Performance Tasks of Performance Work Statement in this contract and for COR to perform inspections on a minimum weekly basis, where work is performed.

Describes the minimum acceptable levels of service required for each task as referenced.

Performance Work Statement Task Section Performance Standard Biobased Products 4.0 All products used will be submitted to the COR, includes updated or change of products. Major deficiencies may result in termination.

Scheduling 1.7 Schedules are followed and updated as required.

Major deficiencies may result in termination.

Contractor Quality Control Plan 1.10 Checklists are completed. Contractor has properly documented inspections, deficiencies, and corrective actions. Contractor has complied with all aspects of their Quality Control Plan.

Major deficiencies may result in termination.

Basic Cleaning Services 1.1.10 No more than three periodic inspection defects or 2 validated customer complaints per month.

Restroom Cleaning Services 1.1.20 No more than two periodic inspection defects or 2 validated customer complaints per month.

Lunchroom Cleaning Services 1.1.30 No more than two periodic inspection defects or 2 validated customer complaints per month.

Periodic Cleaning Services 1.1.40 No more than one periodic inspection defect or 2 validated customer complaints per month.

4.1 Periodic Inspections

The COR will use the attached checklist to periodically check to see if services have been performed in accordance with the PWS and the contractors QCP. The contractor or on-site manager/supervisor will sign acknowledgment of completed checklist and make any comments and corrections of deficiencies.

A copy will be provided to the contractor through the CO. Periodic inspections may be reduced or increased depending on the contractor’s performance.

4.2 Customer Complaints

The COR will validate or reject any customer complaint and document the complaint with the PWS section reference. The contractor will be allowed to comment. Re-performance, if needed, shall be performed immediately. Any validated complaint will be sent to the contractor to file with their QCP.

4.3 The Contractor’s Quality Control Plan

The COR will periodically review contractor’s approved QCP to ensure the contractor is meeting all requirements of QCP. Deficiencies will be reported to the CO for a review of the plan. Review of the QCP may be rare if level of performance is consistently acceptable.

5.0 Methods of Government Surveillance

The COR will perform periodic, independent inspections. The contractor shall be required to rework/repair or replace any work that does not meet the performance requirements of the contract.

6.0 Quality Assurance (QA) Forms and Report

The COR will use a quality assurance monitoring form to document and evaluate the contractor’s performance under the contract. This can consist of a Form, a Memo for record or an entry in a daily or weekly diary. The form when completed will document the COR’s understanding of what the contractor was supposed to do, what was actually done, and the impact or consequences of what was done. The documentation will also identify the additional steps required of the contractor if there is a nonconformance.

The COR will judge each event in accordance with the performance standards and performance requirements stated within the QASP of the contract.

The COR must substantiate all tasks which he judges to be indicative of “unacceptable” performance. Performance at the “acceptable” level is expected and need not be substantiated.

The contractor shall furnish (bi-weekly, at a minimum) to the COR copies of all inspection forms generated by the contractor witnessing inspections performed. The COR will forward copies of all completed QA monitoring forms to the CO and contractor inspection records prior to processing payments. The contractor is required to respond in writing to any negative QA monitoring form(s) within 5 working days after receipt of the form(s).

7.0 Analysis of Surveillance Results

The CO will review each QA monitoring form prepared by the COR. When appropriate, the CO may investigate the event further to determine if all the facts and circumstances surrounding the event were considered in the COR’s opinion outlined on the forms. The CO will immediately discuss every event receiving a substandard rating on the forms. The CO will immediately discuss every event receiving a substandard rating with the contractor to assure that corrective action is promptly initiated.

Upon completion of the contract/task order the COR will conduct a performance evaluation of the contractor using the results documented as above and provide to the CO for further action.

Place of Performance

USDA - Forest Service Salem Ranger District 1301 S Main St Salem, MO 65560-2452

Section C – Contract Clauses

52.252-2 Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

Federal Acquisition Regulation (FAR) Clauses: https://www.acquisition.gov/browse/index/far (FAR clauses begin with 52) Department of Agriculture Acquisition Regulation (AGAR) Clauses:

https://www.acquisition.gov/agar (AGAR clauses begin with 452) Deviations to clauses may be viewed at: Policies & Regulations | USDA

52.204-13 System for Award Management Maintenance (OCT 2018)

52.204-18 Commercial and Government Entity Code Maintenance (AUG 2020)

52.212-4 Contract Terms and Conditions – Commercial Products and Commercial Services (NOV 2021) (DEVIATION 2017-1)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders– Commercial Products and Commercial Services (OCT 2022) (DEVIATION 2017-1, DEVIATION APR 2020, and DEVIATION JUL 2020)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Nov 2021) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Nov 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(5) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and

108-78 (19 U.S.C. 3805note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

[Contracting Officer check as appropriate.] ☐ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (June 2020), with Alternate I

(Nov 2021) (41 U.S.C. 4704 and 10 U.S.C. 2402).

☐ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Nov 2021) (41 U.S.C. 3509)).

https://www.acquisition.gov/browse/index/far https://www.acquisition.gov/agar https://www.usda.gov/da/ocp/ppd/policies-regulations

☐ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

☐ (4) 52.203-17, Contractor Employee Whistleblower Rights and Requirement to Inform Employees of Whistleblower Rights (Jun 2020) (DEVIATION 2017-1)

☒ (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Jun 2020) (Pub. L. 109-282) (31 U.S.C. 6101 note).

☐ (6) [Reserved].

☐ (7) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

☐ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct

2016) (Pub. L. 111-117, section 743 of Div. C).

☒ (9) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors

Debarred, Suspended, or Proposed for Debarment. (Nov 2021) (31 U.S.C. 6101note).

☐ (10) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct

2018) (41 U.S.C. 2313).

☐ (11) [Reserved].

☐ (12) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Oct 2022) (15

U.S.C.657a).

☐ (13) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns

(Oct 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C.

657a).

☐ (14) [Reserved] ☒ (15) (i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2020) (15 U.S.C.644).

☐ (ii) Alternate I (Mar 2020) of 52.219-6.

☐ (16) (i) 52.219-7, Notice of Partial Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

☐ (ii) Alternate I (Mar 2020) of 52.219-7.

☐ (17) 52.219-8, Utilization of Small Business Concerns (Oct 2022) (15 U.S.C. 637(d)(2) and (3)).

☐ (18) (i) 52.219-9, Small Business Subcontracting Plan (Oct 2022) (15 U.S.C. 637(d)(4)).

☐ (ii) Alternate I (Nov 2016) of 52.219-9.

☐ (iii) Alternate II (Nov 2016) of 52.219-9.

☐ (iv) Alternate III (Jun 2020) of 52.219-9.

☐ (v) Alternate IV (Sep 2021) of 52.219-9.

☐ (19) (i) 52.219-13, Notice of Set-Aside of Orders (Mar 2020) (15 U.S.C. 644(r)).

☐ (ii) Alternate I (MAR 2020) of 52.219-13

☐ (20) 52.219-14, Limitations on Subcontracting (Oct 2022) (15 U.S.C.637s) [Contracting Officer check as appropriate.]

☐ By the end of the base term of the contract and then by the end of each subsequent option period; or ☐ By the end of the performance period for each order issued under the contract.

☒ (21) 52.219-16, Liquidated Damages-Subcontracting Plan (Sep 2021) (15 U.S.C. 637(d)(4)(F)(i)).

☐ (22) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Oct 2022)

(15 U.S.C. 657f).

☒ (23) (i) 52.219-28, Post Award Small Business Program Rerepresentation (Oct 2022) (15 U.S.C.

632(a)(2)).

☐ (ii) Alternate I (MAR 2020) of 52.219-28.

☐ (24) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Oct 2022) (15 U.S.C. 637(m)).

☐ (25) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Oct 2022) (15 U.S.C.

637(m)).

☐ (26) 52.219-32, Orders Issued Directly Under Small Business Reserves (Mar 2020) (15 U.S.C.

644(r)).

☐ (27) 52.219-33, Nonmanufacturer Rule (Sep 2021) (15 U.S.C. 637(a)(17)).

☒ (28) 52.222-3, Convict Labor (Jun 2003) (E.O.11755).

☒ (29) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (Jan 2022)

(DEVIATION JUL 2020) (E.O.13126).

☒ (30) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

☒ (31) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O.11246).

☐ (ii) Alternate I (Feb 1999) of 52.222-26.

☐ (32) (i) 52.222-35, Equal Opportunity for Veterans (Jun 2020) (38 U.S.C. 4212).

☐ (ii) Alternate I (Jul 2014) of 52.222-35.

☒ (33) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jun 2020) (29 U.S.C.793).

☐ (ii) Alternate I (Jul 2014) of 52.222-36.

☐ (34) 52.222-37, Employment Reports on Veterans (Jun 2020) (38 U.S.C. 4212).

☐ (35) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec

2010) (E.O. 13496).

☒ (36) (i) 52.222-50, Combating Trafficking in Persons (Nov 2021) (22 U.S.C. chapter 78 and E.O.

13627).

☐ (ii) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter78 and E.O. 13627).

☐ (37) 52.222-54, Employment Eligibility Verification (May 2022). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial products or commercial services as prescribed in FAR 22.1803.)

☐ (38) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

☐ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

☒ (39) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O. 13693).

☐ (40) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun 2016) (E.O. 13693).

☐ (41) (i) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514).

☐ (ii) Alternate I (Oct 2015) of 52.223-13.

☐ (42) (i) 52.223-14, Acquisition of EPEAT®-Registered Televisions (Jun 2014) (E.O.s 13423 and 13514).

☐ (ii) Alternate I (Jun 2014) of 52.223-14.

☐ (43) 52.223-15, Energy Efficiency in Energy-Consuming Products (May 2020) (42 U.S.C. 8259b).

☐ (44) (i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (Oct 2015)

(E.O.s 13423 and 13514).

☐ (ii) Alternate I (Jun 2014) of 52.223-16.

☒ (45) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (Jun 2020) (E.O. 13513).

☒ (46) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

☒ (47) 52.223-21, Foams (Jun 2016) (E.O. 13693).

☐ (48) (i) 52.224-3 Privacy Training (Jan 2017) (5 U.S.C. 552 a).

☐ (ii) Alternate I (Jan 2017) of 52.224-3.

☐ (49)(i) 52.225-1, Buy American-Supplies (Oct 2022) (41 U.S.C. chapter 83).

☐(ii) Alternate I (Oct 2022) of 52.225-1 ☐ (50) (i) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (Oct 2022)

(DEVIATION JUL 2020) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, 19 U.S.C. chapter 29 (sections 4501-4732), Pub. L. 103- 182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

__ (ii) Alternate I (May 2014) of 52.225-3.

☐ (iii) (ii) Alternate II (Jan 2021) (DEVIATION JUL 2020) of 52.225-3.

☐ (iv) (iii) Alternate III (Jan 2021) (DEVIATION JUL 2020) of 52.225-3.

☐ (v) (iv) Alternate IV (Oct 2022) of 52.225-3.

☐ (51) 52.225-5, Trade Agreements (Oct 2019) (DEVIATION JUL 2020) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

☐ (52) 52.225-13, Restrictions on Certain Foreign Purchases (FEB 2021) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

☐ (53) 52.225-26, Contractors Performing Private Security Functions Outside the United…