OLYMPUS SOW.docx

Department of Defense Defense Health Agency Performance Work Statement

OLYMPUS

Directorate of Surgical Services

Main Operating Room, NHCP

STATEMENT OF WORK

WITH NO LOANER OPTION

NO LOANER OPTION – MEDICAL EQUIPMENT FULL SERVICE MAINTENANCE STATEMENT OF

WORK

GENERAL REQUIREMENTS

The effort required hereunder shall be performed in accordance with this Statement of Work and in accordance with all other terms and conditions set forth herein.

The contractor shall provide all services, materials, and equipment necessary for the repair/maintenance of the Olympus Endoscopes located at Naval Hospital Camp Pendleton Endoscopy Suite – BLDG H200, Camp Pendleton CA to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor and parts to perform all repairs on equipment listed, to assure continued operation at their designed efficiency and capacity.

PREVENTIVE MAINTENANCE & REPAIRS

· Perform service repair/maintenance to industry standards.

· Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third-party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, the contractor shall provide training certificates (or notarized copies) to the BioMed Repair Division for verification. The highest standard of professional capability and electrical/mechanical workmanship is to be maintained throughout the life of this contract.

· Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.

· Provide all travel, on-site labor, and repair parts needed to perform repairs.

· Perform one scheduled preventive maintenance check according to Manufacturer specifications.

· Provide 24 x 7 Telephone Technical Support.

· Extend to the Government all commercial warranties on replacement parts, consistent with standard industry practices.

If the vendor will exceed work outside of normal working hours, they must get prior approval from the Head, BioMedical Department, before proceeding with any repairs.

GENERAL TERMS

TITLE TO EQUIPMENT: The contractor shall not assume possession or control of any part of the equipment. The Government retains ownership to title thereof.

LIABILITY: The contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief, or acts of God.

UTILITIES: The contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer must approve contractor electrical equipment to ensure compatibility with the Naval Hospital Camp Pendleton electrical wiring and equipment.

ACCESS TO EQUIPMENT: The contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

CONTRACTOR CHECK-IN/CHECK-OUT: The Contractor, or his representative, is required to check-in and out at the Naval Hospital Camp Pendleton Quarterdeck BLDG H200 during the hours of 0730 - 1600 hours, Monday through Friday, prior to and upon completion of any service/repair performed.

REPORTING

FIELD SERVICE REPORTS: The contractor, or his representative shall furnish a legible copy of the Field Service Report upon completion of work performed to:

Biomedical Engineering Division Naval Hospital Camp Pendleton Building H-200/H-135 Phone: (760) 719-3726 or (760) 725-1601 E-mail: NHCPEN-BIOMEDTechs@med.navy.mil The Field Service Report must include the following:

· Date and Time Notified

· Date and Time of Arrival

· ECN (Equipment Control Number), Type, serial #, and model #

· Time expended repairing/servicing

· Description of malfunction

· General Description of replaced parts and service performed

· Comments as to the cause of the malfunction

FIELD SERVICE REPORTS ARE REQUIRED PRIOR TO APPROVAL OF ALL INVOICES.

PERSONNEL & SCHEDULING

GOVERNMENT PERSONNEL: NHCP employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, the contractor shall make commercially reasonable efforts to maintain replacement repair parts.

Normal Work Hours: This Agreement specified equipment maintenance be performed during normal work hours – 8 AM through 5 PM, Monday through Friday. Work performed on equipment listed above outside the scope of the contract will be billed at the preferred labor rate.

After Hours: Work performed after 5 PM through 8 AM, Monday through Saturday, (excluding national holidays) will be billed at 1.5 times the preferred labor rate at a minimum of 4 hours, portal to portal.

Emergency After Hours: Emergency after-hours work performed on a Sunday or national holiday will be billed at 2 times the preferred labor rate at a minimum of 4 hours portal to portal.

COMPENSATION & MAINTENANCE SCHEDULES

Labor: All compensation for labor is included in the contract price.

Parts and materials: Compensation for only the parts and materials listed is included in the contract price.

Parts/Supplies Quality: Parts and Supplies provided under this contract shall be guaranteed to be equal in all respects, including performance, interchangeability, durability, and quality to the OEM parts when new or as presently recommended by the manufacturer.

PREVENTIVE MAINTENANCE:

· Per OER Service Addendum, 1 PM per year should be included for Reprocessor II only.

-End of Statement of Work-

EXHIBIT A: SCHEDULE B-1 - Line Item Pricing of Equipment

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