CACS_FBO_Industry_Day_Attachment_1_Final_10-15-2018.pdf

D.O.J. Office of Justice Programs FY19 CACS Industry Day Attachment 1

Title of Event: Communication and Customer Service Industry Day

When: Friday, 26 October 2018, 1:00 PM EST

Location: 810 Seventh Street NW, Washington DC 20001

This event will be held in the auditorium of the Department of Justice (DOJ) Office of Justice Programs (OJP) Federal Building. Parking is not available at the venue. OJP is conveniently located near the Gallery Place-Chinatown Metro Station via the Red, Yellow, or Green subway lines.

Details: The DOJ OJP is hosting an Industry Day for an anticipated FY19 requirement. The FY19 Communication and Customer Service Industry Day is designed to promote a meaningful exchange of information so that Industry gains a greater understanding of OJP needs and to afford OJP an increased awareness of Industry capabilities. The event will provide overviews of the OJP bureaus and offices, intended Market Research outcomes, and anticipated future service needs. To learn more about OJP, please visit https://ojp.gov. To learn more about the bureaus and office, visit https://ojp.gov/about/about.htm.

Final decisions on the extent of competition, small business participation, estimated value, or any aspect of the procurement action will not be made until, and if, a procurement is initiated. This event is for Market Research purposes only and is not a commitment by the Government to purchase any of the described services.

Registration: Auditorium space for this event is limited to the first 50 Vendors. Each Vendor is permitted to have two (2) representatives attend the Industry Day. Live-streaming of this event via Webex will also be available. There is no limit to the Webex participation. Registration is required for both in-person and Webex participation.

In-person attendance: Vendors must register by submitting an e-mail to CACSS.RFI@usdoj.gov titled “FY19 OJP CACS Industry Day Registration.” The following information should be included in the e-mail:

1. Name, company, job title, phone number and e-mail address of attendees (limited to two attendees)

2. Company DUNS and size status

Registration for in-person attendance will close on Monday, October 22, 2018 at 12:00pm EST. Those Vendors who qualify for in-person attendance, will receive an e-mail confirming their acceptance and additional instructions for attending the event in-person. This e-mail will be sent NLT Wednesday October 23, 2018. Vendors who do not receive this e-mail, will still be able to register for the Webex event.

Webex attendance: To register for the Webex event, please visit:

https://ojp.webex.com/ojp/onstage/g.php?MTID=ea258830673ba7ce19824271e6eabeb06.

https://ojp.gov/ https://ojp.gov/about/about.htm mailto:CACSS.RFI@usdoj.gov https://ojp.webex.com/ojp/onstage/g.php?MTID=ea258830673ba7ce19824271e6eabeb06

D.O.J. Office of Justice Programs FY19 CACS Industry Day Attachment 1

Industry Day Goals:

• To ensure synergy between OJP and Industry representatives

• Incorporate Industry best practice comments into the strategy development of this anticipated requirement

• Gain a better understanding of recent Industry developments and capabilities

• Receive capability responses from Industry on November 14, 2018

High-Level Agenda:

• Introduction and Goals of the Meeting

• OJP – Who We Are and What We Do

• OJP Communications and Customer Service o Function and Impact o Current Services o Future Evolution

• Closing Remarks & Next Steps

Capability Responses:

OJP is seeking the information outlined in Attachment 2 from interested companies who have the capability to provide the services addressed at the CACS Industry Day. Responses should focus on areas for which you as a company can provide exceptional service – you do not have to cover all the requirements. Responses are due no later than 11:00AM EST, November 14, 2018 and should be e-mailed to CACSS.RFI@usdoj.gov. The Vendor may choose the format of response as long as it can be e-mailed (e.g. weblink, slide deck, PDF).

mailto:CACSS.RFI@usdoj.gov