OIT20-0081 Request for Quotation.pdf

REQUEST FOR QUOTATION

SOLICITATION NUMBER: 95332A20Q0039

PROJECT TITLE: CNCS Survey Monkey

DATE ISSUED: Friday, July 31, 2020

RFP CLOSE DATE: Wednesday, August 5, 2020 11:00AM EST

ISSUED BY CONTRACTING OFFICE: Corporation for National and Community Service, Department of the CFO, Office of Procurement Services

FOR INFORMATION CONTACT: Ms. Danielle R. Brown, Contract Specialist, at dabrown@cns.gov and (202) 606-7545.

NAICS CODE: 518210 – Data Processing, Hosting, and Related Services

SMALL BUSINESS SIZE STANDARD: $35.00 Million

COMPETITION STATS: Sole-Single Source

SUGGESTED VENDOR: SurveyMonkey, Inc., One Curiosity Way, San Mateo, CA 94403-2396.

Description of Requirement:

The purpose of this order is to procure a Survey Monkey annual enterprise portal license.

OBJECTIVES: Please see attached Specifications Document for further information.

EVALUATION METHOD: Lowest Price Technically Acceptable (LPTA)

QUOTER TERMS AND CONDITIONS

1. Period of Performance OR Delivery Date After Receipt of Order:

2. Shipping Point (F.O.B OR Destination):

3. Payment discount Terms:

4. Government-wide Agency (GWAC) Contract Number:

5. DUNS No:

6. Name of Company:

7. Street Address, City, State, Zip code:

8. Name of Personal Authorized to Provide Quote:

9. Telephone Number and Email Address of Person Authorized to Provide Quote:

ADDITIONAL TERMS AND CONDITIONS, PROVISIONS, AND REPRESENTATIONS

The FAR Clauses are incorporated by reference and are provided in full text at https://www.acquisition.gov/

1. The provision of FAR Clause 52.212-4, Contract Terms and Conditions – Commercial Items (May 2015) is applicable to this solicitation.

2. The provisions of FAR Clause 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders – commercial Items (July 2016) is applicable to this solicitation. There are no specific clauses applicable to this solicitation.

All responses must be received by Wednesday, August 5, 2020 at 11:00AM, Eastern Standard Time and reference number 95332A20Q0039. Responses must be submitted via e-mail to Contract Specialist, Ms. Danielle R. Brown, at DaBrown@cns.gov.

Fax responses and emails will not be accepted.

SUMMARY STATEMENT:

Responses to this notice must include sufficient information to establish the interested parties; bona-fide capabilities of providing the product or service. The response shall include: the unit price, list price, shipping and handling costs, delivery days after contract award, delivery terms, prompt payment discount terms, F.O.B. Point (Destination or Origin), product or catalog number(s); product description; and any other information or factors that may be considered in the award decision. Such factors may include: past performance; special features required for effective program performance;

trade in considerations; probably life of the item selected as compared with that of a comparable item; warranty considerations; maintenance availability; and environmental and energy efficiency considerations.

https://www.acquisition.gov/ mailto:DaBrown@cns.gov

Survey Monkey Specifications Document

1. Generic Name of Item: Survey Monkey Enterprise Licensing

2. Statement of Need, Purpose, and/or Objective: The purpose of this order is to procure a Survey Monkey annual enterprise portal license.

3. Specifications: One (1) year Enterprise Portal that is renewable for 100 seats and 20 power seats.

4. Functional / Performance Specifications: SurveyMonkey is a tool that allows you to launch any kind of online survey project, be it for the purpose of market research, a quick poll, competitive analysis or customer or the employee feedback. This easy-to-use platform allows you to tailor your surveys according to your defined target audience.

5. Salient characteristics: Below are salient characteristics of Survey Monkey:

• Survey sharing with fine control over who can view and edit

• Gather comments all in one place

• Let team members analyze, filter, and export results

• Notify others when you get new responses

• Shared asset library for on-brand surveys

• Add or reassign accounts at any time

• Free integrations with popular collaboration apps

• Unlimited surveys, questions, and responses

• Phone support and 24/7 email support

• Quizzes with custom feedback

• Custom logo, colors, and survey URL

• Question and page skip logic

• Advanced analyze features

• SurveyMonkey industry benchmarks

• Multilingual surveys

• Sentiment analysis

• Unlimited filter and compare rules, data trends

• Advanced survey logic tools

• Block randomization

• White label surveys

• Survey completion redirect

Survey Monkey Specifications Document

• Remove SurveyMonkey footer

• Unlimited API access

• Flexible plan types for multiple users

• HIPAA-compliant features

• Customization and branding

• Integrations with Salesforce, Marketo, Eloqua, and Tableau

• Admin dashboard and user management

• Account control and migration

• Enhanced governance and security features

• Single sign-on (SSO)

• Activity tracking through audit logs

• Dedicated customer success manager

6. Quantity: Enterprise Portal license for 100 seats and 20 power seats.

7. Delivery Date: Within five (5) days after award

8. Period of Performance: Survey Monkey License shall have a period of performance of

September 26, 2020 – Septemeber 25, 2021

9. Warranty: Warranties will be given in normal consideration as the general public in commercial practice.

Sole Source Justification for Survey Moneky Open Market Order exceeding $3,500 but not $150,000

SOLE SOURCE SURVEY MONKEY JUSTIFICATION

“Source Selection Information – see FAR 2.101 and 3.104”

1. Identification of the Agency and Contracting Activity.

a. Federal Agency and Contracting Activity.

Corporation for National and Community Service

b. Sponsoring Organization.

Office of Information Technology

c. Project Officer Information.

Project Officer Name and Title: , OIT Support Services Mailing Address: 250 E St, SW, Washington, DC, 20525 E-mail Address:

Telephone Number:

2. Project Description.

a. Name of Item or Project Title. Survey Monkey

b. Description of the Item or Service. Survey Monkey will continue to provide customizable surveys, as well as a suite of back-end programs that include data anaylsis, sample selection, bias elimation, and data representation tools. CNCS currently uses Survey Monkey to create and conduct fully customizable surveys.

The need to upgrade to a license based platform is due to Survey Monkey changing their licensing structure. The current model CNCS uses does not align with Survey Monkey’s new licensing structure.

3. Market Research (FAR Part 10).

See attached Market Research Document.

4. Acquisition Type.

This acquisition exceeds $3,500 and not expected to exceed $150,000, and conducted in accordance with FAR Part 13—Simplified Acquisition Procedures.

5. Acquisition Authority. This acquisition is conducted under the authority of the Federal Acquisition Regulations (FAR) Subpart 13.106-1 (b) Soliciting from a single source. (1) For purchases not exceeding the simplified acquisition threshold, contracting officers may solicit from one source if the contracting officer determines that the circumstances of the contract action deem only one source reasonably available (e.g., urgency, exclusive licensing agreements, or industrial mobilization).

6. Justification Rationale

Only one source is available:

I hereby determine that the Survey Monkey listed herein is available from only one source, and competition is precluded for the reasons indicated below.

There are no substitutes available, therefore, this acquisition is restricted to the following source:

Company: Survey Monkey

Company Address: One Curiosity Way, San Mateo, CA, 94403

Point of Contact: Derek Nelson, 415-205-7009, Derek@surveymonkey.com

Survey Monkey is estimated to cost and is requested to be delivered by 0 / /20 .

Any other facts supporting the justification. We currently have a contract with SurveyMonkey. This

Project Officer Certification. The undersigned program official(s) certifies that the information in support of this justification for the proposed acquisition has been reviewed, is completed and correct to the best of my knowledge and belief and recommends approval.

, Project Officer Date

Contracting Officer Certification. The Contracting Officer certifies that the justification for the proposed acquisition has been reviewed and that to the best of my knowledge and belief the information and/or data provided to support the rationale and recommendation for approval is accurate and complete and in accordance with FAR 13.106-1(b)(1), the facts of this acquisition preclude the use of full and open competition.

<Insert name>, Contracting Officer Date