OHWS Laundry PWS_v5.docx

388th Fighter Wing’s Optimizing the Human Weapon System (OHWS) Performance Work Statement (PWS) for Laundry Services

9 June 2022

TABLE OF CONTENTS:

1.0 DESCRIPTION OF SERVICES……………………………………………………………...3

2.0 SERVICES SUMMARY………………………………………………………

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES…………………………

4.0 GENERAL INFORMATION………………………………………………………………...8

APPENDIX A. ACRONYMS AND DEFINITIONS…………………………………………...13

APPENDIX B. PUBLICATIONS AND REGULATIONS…………………………………….14

APPENDIX C. PUBLICATIONS AND REGULATIONS…………………………………….15

APPENDIX D. PUBLICATIONS AND REGULATIONS…………………………………….16

APPENDIX E. PUBLICATIONS AND REGULATIONS…………………………………….17

APPENDIX F. PUBLICATIONS AND REGULATIONS…………………………………….18

1.0 DESCRIPTION OF SERVICES.

1.1 BACKGROUND. The purpose of this effort is to acquire non-personal laundry services for the 388th Fighter Wing’s Optimizing the Human Weapon System (OHWS) program located at 7274 Wardleigh Rd., Bldg 5. Bay J, Hill AFB, UT 84056.

1.2 SCOPE. This contract covers non-personal services for all management, labor, supervision, transportation, equipment and materials, etc., to provide complete laundry services for this medical patient care facility. This program provides for the laundering of all items identified for coverage at the above identified location.

1.3 The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees. If the contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the Contracting Officer immediately. HAMS shall not include inherently governmental functions as defined in Office of Federal Procurement Policy (OFPP) Policy Letter 11-01, Inherently Governmental Functions, and FAR Subpart 7.5, Inherently Governmental Functions.

1.4 Unserviceable Articles. The Contractor shall replace all unserviceable and non-repairable articles on the rental item list in Appendix D.

1.5 State or Local Department of Health Requirements. Compliance with all certification or labeling requirements, arising from state or local Department of Health regulations, is the responsibility of the Contractor.

1.6 Vehicle Interior. Soiled items and clean items shall not be transported in the same vehicle at the same time. All clean items are to be protected from contamination and soiling during transit to the OHWS facility. After transporting dirty/soiled and contaminated laundry, the vehicle interior shall be cleaned and sanitized before loading the clean articles.

1.7 Workmanship and Sanitation. Delivered finished articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance. All work performed shall be done under sanitary conditions. The items shall be clean, not only in the sense of being free from soil and stains, but also free from bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms. Clean and soiled linen shall not be handled at the same time by one person. Personnel who handle soiled linen shall change all Personal Protective Equipment (PPE) and wash their hands before handling clean linen.

1.8 Re-performance of Laundering. Any items found to not meet the requirements outlined in this PWS shall be re-cleaned at no additional cost to the Government. Such items (found by the OHWS personnel as packages are opened) will be identified to the Contractors representative at the next scheduled pick up after the unsatisfactory condition is discovered.

1.9 Cart Exchange Service. Contractor must insure that there is one clean and serviceable laundry carts available for use within the facility at all times to hold laundry. Carts shall be at least four feet high.

1.10 Sorting of Laundry. The Contractor shall sort items removed from the impervious laundry bags prior to washing. Items shall be sorted by dark and lights or whites washed with whites or light colored items. Dark colored items washed with dark items.

1.11 Packaged By Size/Color. The Contractor shall package items that come in several different sizes and colors with only the same size and color of package.

1.12 Lost or Damaged Items. The Contractor shall reimburse Government owned items that are lost or damaged by the Contractor. Reimbursement shall be based on the cost for the 388th Fighter Wing to replace the item. The 388th Fighter Wing will provide a copy of the replacement invoice to the Contractor if requested.

2.0 SERVICES SUMMARY.

2.1 Other Compliance Standards.

2.1.1 Voluntary Consensus Standards. This PWS is consistent with Office of Management and Budget (OMB) Circular No. A-119, Federal Participation in the Development and Use of Voluntary Standards dated 10 Feb 1998. This Circular directs agencies to use voluntary consensus standards (VCS) in lieu of government-unique standards except where inconsistent with law or otherwise impractical. For purposes of this PWS, "voluntary consensus standards" are applicable to hospital/healthcare facility cleaning, green cleaning, Occupational Safety and Health Administration (OSHA), and International Organization for Standardization (ISO) standards developed or adopted by voluntary consensus standards bodies. The following are VCSs applicable to this effort:

2.1.2 Association for Healthcare Environment (AHE) Practice Guidance for Healthcare Environmental Cleaning Standards. The contractor shall perform all cleaning in accordance with the AHE. The AHE Practice Guidance cleaning techniques and procedures are based on guidelines by the CDC, OSHA, and other government agencies.

2.2 EMPLOYEE STANDARDS.

2.2.1 Uniforms. The contractor shall provide all of their housekeeping employees’ uniforms of distinctive color and design distinguishable from all other OHWS uniforms. The uniform must display the company name. The contractor shall have a uniform dress code that requires contract personnel to maintain a clean, neat, and professional appearance appropriate for a health care setting. The contractor staff shall wear enclosed rubber sole work shoes to prevent slips and falls while on duty. Sandals, slippers, or open shoes are prohibited. Excessive or inappropriate jewelry or body piercing is not permitted. Jewelry or body piercing shall be kept to a minimum. Use of scented products (cologne, perfume, body spray, hand/body lotion, aftershave, etc.) are prohibited. Smoke odors are also prohibited. Only PPE headgear will be authorized inside the OHWS.

2.2.2 Hygiene. All contractor employees shall wear contractor provided approved uniforms at all times. Contractor personnel shall wear a clean uniform each day, be neatly groomed, and free of body odor and conform to acceptable standards of personal hygiene for an MTF. Hair is to be clean, neat, and well groomed. Shoulder length hair or longer must he pulled back behind the ears and off the neck. Fingernails (not longer than 1/4") shall be clean and free of dirt. Artificial nails and natural nails longer than 1/4” inch shall not be permitted per Infection Prevention and Control Standards. Contractor’s staff shall follow CDC Hand Hygiene Standards.

2.2.3 Health Requirements. The contractor shall be responsible for ensuring its employees meet all health requirements (e.g. vaccinations, physical exams required), required by the MTF, under this contract at no additional cost to the Government. Medical clearances or certificates issued by a source approved by the Local/Regional/State health department shall be maintained by the contractor for each of its contractor personnel and available for government inspection by the COR at all times. Special immunizations and biological testing may be administered by the MTF at government expense in the event of unusual risk situations. The contractor shall be responsible for the medical clearance required by OSHA for the High-Efficiency Particulate Air (HEPA) mask fitting.

2.2.4 Contractor personnel shall be immunized annually with the seasonal influenza vaccine (no later than the last day of October) and any other vaccine recommended by the Advisory Committee on Immunization Practices (ACIP) of the CDC.

2.2.5 Any contractor personnel considered by Occupational Health to be infectious (IAW CDC work restriction guidelines) to patients or to health care facility personnel shall not be permitted within the premises.

2.2.6 Required medical examinations and treatment for all job related injuries or illness shall be the responsibility of the contractor.

2.2.7 The contractor shall follow the methods for controlling and preventing disease as described in the American Public Health Association publication, Control of Communicable Diseases Manual, current edition, and the Centers for Disease Control and Prevention publication, relevant issues of Morbidity and Mortality Weekly Report (MMWR), and its supplements. The contractor shall maintain workforce health qualifications as published in the most recent guidelines from these publications throughout the life of the contract. For the purposes of this contract CDC recommendations are considered requirements.

3.0 GOVERNMENT AND CONTRACTOR FURNISHED PROPERTY AND SERVICES.

3.1 The items to be furnished for this requirement are identified in Appendix D and E.

3.2 Government Furnished Support. The Government will furnish services as specified herein to the contractor. Government furnished services shall be used only in the performance of the contract required throughout the period of performance and take reasonable precautions to prevent fraud, waste, and abuse.

3.2.1 The Government will furnish utilities currently in existence to include electricity, water and natural gas. Heating and cooling services are furnished to all facilities where work is to be performed. The contractor shall take all reasonable steps to conserve utility consumptions.

3.2.2 The Government will furnish access methods for areas where work is to be performed.

3.3 Contractor Furnished Support.

3.3.1 Handling of Government Equipment. The contractor shall not unplug government equipment. The contractor shall not move, clean, or otherwise handle any unique medical equipment. The COR shall perform a walkthrough to identify the pieces of equipment that shall not be touched or cleaned.

3.3.2 The contractor shall furnish and maintain all equipment, cleaning supplies, and consumable supplies necessary to perform all services in the PWS.

3.3.3 The contractor shall provide safety equipment and signs to meet all safety regulations such as, Wet Floors, Danger, Caution, saw horse barriers or equal, safety belts, respirators/masks, protective clothing such as safety goggles, rubber aprons, shoes, rubber gloves, and cold weather gear as required by OSHA regulations.

3.3.4 The contractor shall not use fragrant cleaning products or fragrance-emitting devices.

3.3.5 Contractor Furnished Equipment Standards. Contractor's equipment shall be compatible with existing sources of government furnished electrical power and be in compliance with Underwriter’s Laboratory (UL) and NEPA requirements.

3.3.6 Equipment Sanitation. The contactor shall ensure all original and replacement equipment introduced into the OHWS shall be in proper working order, as specified by the equipment manufacturer, and shall be cleaned with an EPA approved hospital grade disinfectant detergent and free of soil prior to introduction into the OHWS.

3.3.7 Safety and Inspections. The contractor’s equipment shall be in good repair and shall comply with all federal safety standards for nonclinical electrical equipment. Equipment is to be visually inspected for flaws such as loose wires and switches, cracks in wiring, exposed wiring, loose prongs, missing ground prongs, etc. Any equipment that the COR considers in disrepair or unsafe shall be removed from the OHWS and replaced with equivalent equipment that is in good repair and meets the specifications contained herein.

3.3.8 The contractor shall not transport supplies and equipment in trash carts, mop buckets, etc. All materials not immediately used shall be properly stored and secured.

3.3.9 The contractor shall ensure that all wheeled and movable equipment shall be equipped with protective non marking wheels and rubber bumpers or guards around the entire perimeter. No part of the equipment (except fixed handles) shall protrude beyond the rubber bumpers.

3.3.10 The contractor shall furnish communication devices in sufficient quantity to ensure contact capability for required services. The means of communication must be accessible from government telephone service.

4.0 GENERAL INFORMATION.

4.1 Project Management Support. Contractor shall provide a single point of contact for project management oversight with authority to make decisions and executions of the services in accordance with the PWS.

4.2 Identification of Contractor Employees: All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Electronic mail signature blocks shall identify their company affiliation.

4.3 Hours of Operation. The contractor shall perform the services required under this contract during the following hours: before 3:00 p.m., every other Wednesday.

4.3.1 Recognized Holidays. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

New Year's Day Martin Luther King Jr’s Birthday Presidents’ Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

4.4 SECURITY REQUIREMENTS. All contractor personnel performing under this contract are required to undergo background security investigations to ensure suitability for employment with a Federal agency. All contractor employees shall have a favorable National Agency Check with Inquiries (NACI) application initiated by their company’s point of contact (Security Officer) and submitted to OPM prior to reporting to duty. The contractor shall be responsible for any cost associated with security clearances.

4.4.1 All contractor employees shall prominently display base identification at all times.

4.4.2 Physical Security. The contractor shall be responsible for securing and safeguarding all government facilities, equipment, materials, information and property provided for contractor use.

4.4.3 Key Control. NOTE: All references to keys include key cards/key fobs. The Government will issue keys to contractor key personnel by name. The contractor shall maintain a key issuance log. The keys shall not be duplicated or used by unauthorized personnel. The contractor shall follow all guidance concerning key control. The contractor shall immediately report any occurrences of lost or duplicated keys to the COR. In the event that keys, other than master keys, are lost or duplicated the contractor shall, upon direction of the CO/COR, re-key or replace the affected lock or locks. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the contractor, at no additional cost to the Government. The contractor shall turn-in all keys upon termination of employment/contract.

4.4.4 Installation Access and General Protection/Security Policy and Procedures. All contractor and subcontractor personnel performing tasks under this PWS shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures which will be provided to the contractor by a government representative. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation security. Contractor personnel shall comply with all personal identity verification requirements as directed by DOD or local policy. Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

4.4.5 Common Access Card (CAC). Each contractor employee shall have this card in his/her possession at all times while working on any government installation and shall surrender same at the end of his/her employment under this contract or when the form expires, whichever occurs first. All contractor employees shall have a favorable National Agency Check with Inquires (NACI) application initiated by their company's point of contact (Facility Security Officer), and submitted to OPM prior to reporting for duty.

4.4.6 The loss of any pass and identification items shall be reported as soon thereafter as possible to the issuing activity and the Contract Officer Representative (COR).

4.4.7 Retrieving Identification Media. The contractor shall retrieve all identification media from employees who depart for any reason before the contract expires (e. g., terminated for cause, retirement) and return such media to Pass and Identification section for proper disposition.

4.4.8 Reporting Requirements. Automated Data Processing (ADP) SECURITY REQUIREMENTS: Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel and resources. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

4.5 Quality Control. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer

4.5.1 The services to be performed by the contractor during the period of this contract shall at all times and places be subject to review by the Contracting Officer and or authorized Government representative(s).

4.5.2 The Government reserves the right to inspect the contractor’s facility and observe in-process work to assure performance is in accordance with contract requirements.

4.5.3 Linen distribution and pickup points are subject to change due to mission requirements. Linen handling will comply with American National Standards Institute/Association for the Advancement of Medical Instrumentation publication (ANSI/AAMI ST 65:2008).

4.6 Environmental Controls.

4.6.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

4.6.2 Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302 into the environment on Hill AFB, the contractor or its agent shall immediately report the incident to Hill AFB Fire Department at 777-1911. The liability for the spill or release of such substances rests solely with the contractor and its agent.

4.6.3 Material Storage and Use. The contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling. This includes hazardous materials.

4.6.4 Environmentally-Preferable Products. The contractor shall purchase and implement environmentally preferable cleaning products or equivalent as identified in the AHE.

4.7 GOVERNMENT OBSERVATIONS. Government personnel, other than contracting officers (COs) and COR may from timetotime, with COR coordination, observe contractor operations. However, these personnel may not interfere with contractor performance or make any changes to the contract.

4.8 SAFETY REQUIREMENTS. In performing work under this contract, the contractor shall: Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

4.8.1 Take such additional immediate precautions as the contracting officer may reasonably require for safety and mishap prevention purposes.

4.8.2 Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

4.8.3 Include a clause in all subcontracts to require sub-contractors to comply with the safety provisions of this contract as applicable.

4.8.4 Record and report promptly (within one hour) to the contracting officer all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

4.8.5 In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the contracting officer.

4.8.6 If the government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.

4.8.7 Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

4.9 PUBLICATIONS.

4.9.1 Compliance with all publications, regulations and operating instructions provided by the Government is required when:

4.9.2 They pertain to the procedures for materials expediting herein and where the contractor is authorized by the performance-based statement of work to accomplish the work specified in the publication, regulation or operating instructions.

4.9.3 The publications prescribe USAF policies, use of materials, procedures and processes applicable to the work requirements.

4.9.4 The contractor is required to acquire and work on the latest version of the publication.

APPENDIX A: ACRONYMS.

Acronym: Definition:

AF Air Force

AFB Air Force Base

CFR Code Federal Regulation

CO Contracting Officer

COR Contracting Officer Representative

DEPT Department

DOD Department of Defense

OHWS Optimizing the Human Weapon System

OSHA Occupational Safety and Health Act

PWS Performance-Based Work Statement

USAF United States Air Force

APPENDIX B. DEFINITIONS.

Definitions of special terms and phrases used in this Performance Work Statement (PWS) are as follows:

1. Clean: Finished articles are dry and free of visible soil, lint, and objectionable odors. Spots and stains are removed without damaging the fabric and have been treated.

2. Laundering: The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action in appropriate water temperature with solutions of detergents and other additives. These additives include repellent treating, bleaching, bluing, chemical rinse, fabric softener, and any other agent for controlling the growth of microorganisms, (such as molds and bacteria), starching, ironing and pressing agents. The appropriate products and procedures are to be determined by the contractor for the various types of fabric and nature of soil.

3. Replaceable Items: Articles that have minor tears (less than four inches), open seams, holes, missing buttons, and broken zippers shall be replaced.

4. Unserviceable Articles: Articles that are no longer usable for the purpose intended.

APPENDIX C. IDENTIFICATION, STANDARD PACKAGING, METHOD OF FINISH

1. General. The following are the routine requirements for packaging of laundry and dry-cleaning.

2. Packaging and Finish. The items listed in Appendix D will be included in the yearly laundry.

3. Impervious Laundry Bags. Impervious laundry bags will be used for all laundry items. Impervious laundry bags may contain any combination of items.

4. Package by Size. Items that come in several different sizes shall be packaged by size.

5. Package by Color. Items that come in several different colors shall be packaged by color and size.

APPENDIX D. Estimated Workload Data.

PICK UP AND DELIVERY SCHEDULE:

The following pick-up and delivery chart specifies regular pick-up and delivery points. All pick-up and deliveries shall be accomplished before 3:00 p.m.

LAUNDRY TYPE: All items.

LOCATION: 7274 Wardleigh Rd., Bldg 5. Bay J (WEST DOCK), Hill AFB, UT 84056.

PICK UP AND DELIVERY: Every other Wednesday.

Note: HOLIDAYS. When a federal holiday occurs on a scheduled pick up or delivery day, the scheduled pick-up and delivery will be performed on the first workday following the holiday (Monday through Friday).

White Pillow Cases

Thin White Hand Towel

Thin White Bath Towel

Laundry Hamper

APPENDIX E. GOVERNMENT FURNISHED PROPERTY, SERVICES, AND EQUIPMENT.

The Government shall provide, without cost, the items listed below:

1. Authorized copies of government forms and publications specifically identified in this contract.

2. Storage of laundry carts.

APPENDIX F. PUBLICATIONS AND REGULATIONS. Publications and forms applicable to this PWS are listed below.

Association for Healthcare Environment (AHE), Practice Guidance for Healthcare Environmental Cleaning Standards.

American National Standards Institute/Association for the Advancement of Medical Instrumentation, Publication (ANSI/AAMI) ST65:2008.

Centers for Disease Control and Prevention, Hand Hygiene in Healthcare Settings.

Homeland Security Presidential Directive-12 Office of Management and Budget (OMB) Guidance, M-05-24, Federal Information Processing Standards Publication (FIPS PUB) Number 201.

DoD 6025.18-R, DoD Health Information Privacy Regulation.

The Joint Commission (TJC) Comprehensive Accreditation Manual for Hospitals (CAMH).

AFI 44-108, Infection Control Program.

AFI 44-119, Chap 1, 2, 3, Medical Quality Operations.

United States Environmental Protection Agency, (https://www.epa.gov/cpg)