ODF Freshservice SP Notice_REQ-DASOBO-00021185_12-27-21.pdf
PDF 128 KB Posted
- Solicitation number
- S-DASOBO-00001596
- Issued by
- Marion County, Oregon
About this file
This is a Public Notice of Approved Special Procurement issued by the Oregon Department of Administrative Services (DAS) Procurement Services on behalf of the Oregon Department of Forestry (ODF). The procurement, identified as REQ-DASOBO-00021185 and OregonBuys Notice S-DASOBO-00001598, authorizes the direct purchase of cloud-based IT Service Management (ITSM) software known as Freshservice, along with related subscription, implementation, hosting, operation, and maintenance services from Freshworks, Inc. for enterprise-wide deployment throughout the Oregon Department of Forestry. This notice is issued pursuant to Oregon Revised Statutes 279B.085(5) and 279B.400, as well as applicable Oregon Administrative Rules. The notice explicitly states this is not an opportunity to submit a proposal; rather, it announces the approval of a negotiated special procurement.
The notice provides a seven-calendar-day protest period from the first publication date for any affected persons to challenge the special procurement approval. Protests must be submitted in writing to the State Chief Procurement Officer at the Oregon Department of Administrative Services, EGS-Procurement Services, either by mail or email, and must include detailed legal and factual grounds, a description of resulting harm, and the relief requested. Copies of protests should also be provided to the agency's single point of contact, Nicholas Betsacon, IT Procurement Strategist at the DAS office in Salem, Oregon. No pricing, contract term, or renewal information is disclosed in this notice document.
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Other files
| File | Type | Posted |
|---|---|---|
| REQ-DASOBO-00020899_Spartan EOD Robot Upgrades_Approved.pdf | ||
| Public_Notice_S-DASOBO-00001596.docx | DOCX document |
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Form Revised 11/01/2021 \\WPDASFILL01\DASRedirect$\nbetsac\Desktop\PENDING DOCUMENTS\ODF 1555-21\DECEMBER 2021\ODF Freshservice SP Notice_REQ-DASOBO-00021185_12-27- 21.docx
PUBLIC NOTICE OF APPROVED SPECIAL PROCUREMENT REQUEST # REQ-DASOBO-00021185
The State of Oregon, acting by and through the Department of Administrative Services (“DAS”) Procurement Services (“PS”), on behalf of the Oregon Department of Forestry (“ODF”), hereby provides public notice of the approval of Special Procurement # REQ-DASOBO-00021185 for Cloud-based IT Service Management (“ITSM”) Software, i.e., Freshservice, and related subscription, implementation, hosting, operation and maintenance services from Freshworks, Inc. (“Freshworks”) for enterprise deployment throughout Oregon Department of Forestry (“ODF”). OregonBuys Notice # S-DASOBO-00001598
This is not an opportunity to submit a proposal. This notice is pursuant to Oregon Revised Statutes (ORS) 279B.085 (5) and 279B.400 and Oregon Administrative Rules (OAR) 125-247-0287, 125-247-0700 and 137-047- 0700. Any affected person may protest the approval of the Special Procurement.
An affected person must deliver a written protest to the State Chief Procurement Officer within seven (7) calendar days after the first date of this public notice.
The written protest must include:
1. A detailed statement of the legal and factual grounds for the protest;
2. A description of the resulting harm to the affected person; and
3. The relief requested.
A protest must be clearly labeled and include the Special Procurement number. Protests must be delivered to the State Chief Procurement Officer within the seven (7) calendar days by mail or email at the following:
State Chief Procurement Officer
Attn: Protest of Special Procurement # REQ-DASOBO-00021185
Oregon Department of Administrative Services
EGS-Procurement Services
1225 Ferry St SE, Salem, OR 97301
Subject Line: Protest of Special Procurement # REQ-DASOBO-00021185 egs.pscustomercare@das.oregon.gov
A copy of the protest should also be sent to the Agency’s single point of contact but does not satisfy the delivery requirements to the State Chief Procurement Officer. The Agency single point of contact for questions and information about the Special Procurement and Notice is:
Nicholas Betsacon, IT Procurement Strategist 1225 Ferry St SE, Salem, OR 97301
(971) 718-1688 or (503) 267-6636 nicholas.betsacon@das.oregon.gov mailto:egs.pscustomercare@das.oregon.gov mailto:nicholas.betsacon@das.oregon.gov
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