OCIO CEAS FY27-30 DRAFT PWS Sources Sought postedsam.gov.pdf

PERFORMANCE WORK STATEMENT (PWS)

Office of the Chief Information Officer (OCIO) Cemetery Enterprise Application Support

(CEAS)

PART 1

GENERAL INFORMATION

1. General: This is a non-personnel service contract to provide Cemetery Enterprise Application Support (CEAS) to the Office of the Chief Information Officer (OCIO) for Army National Military Cemeteries (ANMC) and the Office of Army Cemeteries (OAC). The OCIO CEAS is responsible for support for the following areas, project management, change management and governance, and Enterprise Architecture (EA) and OCIO strategic planning support. This is not a software development contract.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to perform the tasks as defined in this PWS except, for those items specified as government furnished property and services. Contractor shall perform to the standards defined in this contract.

1.2 Background: The Office of Army Cemeteries (OAC) is defined by Public Law as the statutory authority to manage and oversee operations at Arlington National Cemetery, the United States Soldiers’ and Airmen’s Home National Cemetery. The Department of the Army created a special staff Principal, the Executive Director for Army Cemeteries and a policy oversight directorate and compliance for all Army cemeteries, both post cemeteries and national cemeteries. In accordance with this law, this PWS outlines the contractor responsibilities in providing program management support, defining and establishing business processes, developing, implementing and sustaining plans for operations and maintenance for ANMC/OAC business systems which contain Department of War Cemetery data. Additionally, the contractor shall provide enterprise architecture support in accordance with the DOW Architecture Framework. Based on the special significance and the attention that national and post cemeteries receive, strict adherences to these specifications are essential.

1.3 Objectives: The objective of this effort is to provide program management support across the evolving Cemetery Management suite of cloud applications. The basic services in this PWS shall enable the Project Management Office to manage the development and operations of IT based systems to conduct cemetery operations and oversee the Change Control Board (CCB) and Enterprise Architecture Governance Board (EAGB). These services shall be leveraged to align IT investments with ANMC/OAC strategic goals and objectives outlined in the ANMC Goals and Objectives and OAC Strategic Plan.

1.4 Scope: The Contractor shall provide specialized professional expertise and program management support to implement the goals of the Government and OCIO operations and management. The Government intends to acquire contract support to all activities outlined in this Performance Work Statement in support of the Army’s current and future goals and objectives for program level planning, operations and maintenance, and migrations. The scope and project shall contain tasks and milestones to allow for efficient planning and budgeting for IT solutions. Scope will include inter-agency coordination with external cemetery stakeholders to include but not limited to Depmant of War Mortuaty and Casulaity Affairs, American Battle Monuments Commission (ABMC) and National Cemetery Administration (NCA) Veterans Affairs (VA).

1.5 Period of Performance: The period of performance shall be a base twelve (12) months with three (3) twelve (12) month options from date of award. Option periods may be exercised in accordance with FAR Clause 52.217-9 entitled, “Option to Extend the Term of the Contract”.

The period of performance reads as follows:

Base Year: 19 Novmeber 2026 – 18 November 2027 Option Year I: 19 Novmeber 2027 – 18 November 2028 Option Year II: 19 Novmeber 2028 – 18 November 2029 Option Year III: 19 Novmeber 2029 – 18 November 2030

1.6 General Information

1.6.1 Quality Control: Quality control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the government (see FAR 52.246-1, Contractor Inspection Requirements).

The contractor shall develop, implement and maintain an effective quality control system that includes a written quality control plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the government its quality control documentation The Contractor shall deliver the QCP within thirty (30) days after contract award. QCP must address test plan development, release coordination with ANMC and its stakeholders, and code promotion documentation. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to its QC system.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Federal Government Holidays: ANMC and OAC observe the following Federal holidays:

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The Contractor is responsible for conducting business to best align with ANMC’s operating hours between 0600-1800 Eastern Standard Time, Monday through Friday, except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, occupational safety or health hazards, or similar Government directed facility closings. The Contractor shall maintain an adequate work force at all times for the uninterrupted performance of the tasks defined within this PWS when the Government facility is not closed for these reasons. When hiring personnel, the Contractor shall keep in mind the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The primary place of performance shall be Arlington National Cemetery and Contractor facility.

1.6.6 Type of Contract: The Government anticipates award of a firm fixed price contract.

1.6.7 Security Requirements: This is an Unclassified contract. There are no requirements for Contractor personnel to have route access to classified Government information in the performance of this contract; however, Contractors with elevated privileges shall be required to have/maintain a SECRET clearance in order to access any environment(s) connecting or crossing Army or DOW Information systems. If Contractor personnel are required to attend meetings, briefings or work on a full time basis on site at a secure Government facilities, a valid, current final SECRET eligibility and access must be granted and posted in the Joint Personnel Adjudication System (JPAS) to gain access.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key, Key Code. All references to keys include key cards or fobs (and also implies any other government issued means of access to allow the contractor to enter any ANMC secured area or facility. ANMC shall issue key cards/codes to the Contractor (and subcontractor). The Contractor shall be responsible for keys and key codes provided by the Government. Keys shall not be lost, misplaced, or duplicated by Contractor personnel, nor used by unauthorized Contractor personnel. The Contractor shall develop and implement procedures to ensure that keys issued to the Contractor by the Government are safeguarded. The Contractor developed procedures covering key control shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

The Contractor shall report any occurrence of duplicated, misplaced, or lost keys to the Contracting Officer and COR within twenty-four (24) hours after discovery of occurrence and submit a written report to the Contracting Officer by close of business the next workday. The written report shall provide complete details relating to duplication, misplacement, and/or loss.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the contracting officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

1.6.7.2.2. The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting officer.

1.6.7.3 Lock Combinations The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Federal Facility Access, General Protection, Security Policies and Procedures. Contractor personnel (including subcontractors’ employees) entering government properties shall abide by the applicable installation, facility and area commander’s access and local policies and procedures. The contractor shall provide required information for background checks to meet installation access requirements. Contractor workforce shall also comply with all personal identity verification requirements as directed by DOW, HQDA, and/or local policy. In addition to the changes clause otherwise authorized by this contract, should the Force Protection Condition Level (FPCON) or Health Protection Condition Level (HPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes. Contractor employees, including sub-contractors, shall immediately report suspicious activity to the ANMC G2/3 - Directorate of Security and Operations at 703-614-4303 during business hours, and 703-588-2800 during after-hours. Emergencies should be reported immediately by calling 911.

ANMC/OAC Contractor personnel will be issued vehicle passes (hangtag/placards) that must be displayed when entering the Cemetery (regardless of whether the vehicle is privately or company owned, or as designated by ANMC G2/3 - Directorate of Security and Operations. The contractor shall maintain a current list of all vehicles and individuals issued such passes. The contractor shall provide a list of these vehicles to include make, model, color and associated license plate information to the COR within five (5) days of contract award and within one (1) day of any changes to the list through contract period of performance. Additionally, contractors shall park in designated parking locations, as directed by ANMC, and if required, access/key cards shall be issued to Key Personnel to enter secured parking areas (see Section 1.6.7.2 Key and Key Control).

1.6.9 Visit Notification. Contractors visiting ANC shall provide 24 hour notice for all site-visits, provide vehicle information, and proper contractor identification may be required. Contractor employees whose duties require on site work at ANMC or OAC will be issued a photo ID badge and must be presented or visible to ANMC/OAC staff.

1.6.10 Key Personnel and Special Qualifications: The Government considers the Senior Project Manager (PM), Senior Management Analyst, and Enterprise Architect as Key Personnel. Key Personnel identified in the proposal shall be identified in the proposal including resumes.

Projected replacement of Key Personnel shall be submitted to the COR and KO for approval prior to a replacement. All Key Personnel shall have means of verbal and email communication with the COR, as the Government anticipates communication, at a minimum twice daily. Key Personnel shall be able to communicate fluently in English both verbally and in writing.

The Contractor is responsible for ensuring employees possess demonstrated expertise in project management support related to IT systems that directly support cemetery burial operations/processes and the management and accountability of burial records. In addition Key personnel experience must include experience with AWS cloud migration within the cArmy environment, specifically with the Enterprise Cloud Management Agency (ECMA), and can demonstrate a thorough understanding of the Department of War (DoW) Authority to Operate (ATO) authorization packages.

The Project Manager shall possess at least 10 years’ experience in their field and at least 5 years’ experience in IT systems. The Project Manager must also possess a DoW Approved 8140/8570 baseline certification (e.g., Security+, CISM, or CISSP) or be certified within six (6) months from the date of award. The Project Manger must also have direct experience with AWS cloud migration, ECMA coordination, and the DoW ATO process. The Senior Management Analyst shall possess at least 5 years’ experience in their field. A DoW Approved 8570 baseline certification is not required but is recommended to be completed within 12 months. The Enterprise Architect shall have a minimum of 5-7 years’ experience in their field, with at least three (3) years of demonstrated experience with the latest DOW/DOD Architecture Framework

(DODAF).

All Contractors’ experience shall be clearly demonstrated and acceptable to the Army as it shall be part of the Government’s best value determination.

Labor Category Estimated Hours (annual)

FTE Skills

Senior Project Manager 1920 1 10 yrs+ Project Management,;

5+ years’ experience IT systems DOW/DOD 8140/8570 required

Senior Management Analyst (SME)

1920 1 5yrs+ Project Management;

DOW/DOD 8140/8570

recommended

Enterprise Architect 1920 1 5 yrs+ Enterprise Architecture, 3 yrs+ DODAF

1.6.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO, COR, and Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.12 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13 Identification of Contractor Employees: The contractor (to include subcontractors) shall provide each employee an identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the contracting officer prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes.

All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13.1. Personnel Requirements. All personnel assigned to the project shall be required to adhere to the guidelines prescribed under the Freedom of Information Act and the Privacy Act.

The records contain personally identifiable information and must be handled as sensitive in nature. The Contractor shall submit to the Government, non-disclosure statements covering Contractor personnel involved in the PWS tasks. All data and copies of that data shall not be retained by Contractor involved in this effort.

1.6.13.2. Security Clearance/Background Investigation Requirements. The Contractor shall ensure all employees performing services under this contract have, at a minimum, a National Agency Check Local Agency Check (NACLC), or Tier 1 investigation, favorably adjudicated by a cognizant US government entity (e.g., Defense Security Service (DSS), Defense Industrial Security Clearance Office (DISCO), Department of Homeland Security (DHS), etc.) prior to performing on this contract. The Contractor shall provide a complete list of all employees performing services under this contract to ANC security personnel within ten (10) days of contract award, and shall include full name and Social Security Number. The ANC Security Office will utilize this information to verify that all employees have the appropriate investigation, and adjudication. After contract award, the contractor shall provide the names and social security numbers of new/replacement personnel to the ANC Security Office for approval no later than ten (10) days prior to the proposed new/replacement hire performing on the contract. The ANC Security Office will verify the new Contractor employees have the appropriate investigation and adjudication.

To obtain a CAC, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 investigation (formerly referred to as a National Agency Check with Inquiries (NACI)), or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled Tier 1 investigation at the OPM. Adjudication of investigations to determine eligibility for obtaining a CAC is the sole responsibility of the Government; however, in circumstances where an investigation includes potentially disqualifying information, the contractor may be required to provide supplemental information or documentation to mitigate the derogatory information. Contractor employees who require a CAC, but who do not have a completed and adjudicated Tier 1 investigation (including equivalent or higher investigations), shall contact the ANC Security Office to initiate the investigation process, and should expect up to 6-8 weeks from the initiation of the investigation application to receive their initial CAC. The Government estimates that all key personnel performing under this contract will require a CAC.

1.6.13.3. Questionnaire for Investigations Processing. The requirements above will be processed utilizing the Office of Personnel Management Electronic Questionnaire for Investigations Processing (e-QIP), which can be accessed http://www.opm.gov/investigations/e-qip-application/. Failure to provide the required documentation at least 5 days prior to a new employee’s start date shall result in delaying the individual's start date. The Contractor's Security Representative shall be responsible for initiating investigations as required.

1.6.14 Anti-Terrorism and Operations Security Requirements: Antiterrorism Level I Training (AT I). All Contractor employees, to include the Subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date and /or the effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within five (5) calendar days after completion of training by all employees and subcontractor personnel. At Level I Awareness training is available at the following website: https://jkodirect.jten.mil/.

1.6.14.1 iWatch Training. All Contractor and associated Subcontractors shall brief all employees on the local iWatch program (training standards provided by the Arlington National Cemetery Antiterrorism Officer (ATO). This locally develop training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of the new employee’s commencing performance, with the results reported to the COR no later than thirty (30) days after contract award.

1.6.14.2 Cybersecurity Requirements. All contractor employees and associated subcontractor employees must complete the DOW Cyber Awareness training before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions must comply with DOW and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2 within six months, and must ensure compliance to ensure safeguarding covered Defense Information and Cyber Incident Reporting involving controlled technical information per DA Memo 2-24-20. Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2 the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

Contractors that require elevated system access or privileges (e.g., System Administrators) shall complete Cyber Security Fundamentals (40 hours) as a onetime requirement within 30 days of the Base Year award date; link provided here: https://cs.signal.army.mil/.

1.6.14.3 Enterprise Cloud Management Agency Requirements. The Contractor shall complete the following training requirements initially within 30 days of Base Year award date, and then http://www.opm.gov/investigations/e-qip-application/ http://www.opm.gov/investigations/e-qip-application/ https://jkodirect.jten.mil/ https://cs.signal.army.mil/

ANNUALLY at the the following training websites: https://www.cyber.mil/, https://www.cdse.edu/ or https://jkodirect.jten.mil/. These trainings shall be required to gain access into the Enterprise Cloud Management Agency (ECMA) environment.

a. Personally Identifiable Information (PII)

b. Phishing Awareness

c. Portable Electronic Devices

d. Safe Home Computing

e. Social Networking

f. Privileged User IA Responsibilities

1.6.14.4 ICAM: All contractor employees requiring access to a Government information system must be registered in the Identity, Credential, and Access Management (ICAM) system upon commencement of services https://portal.apps.deas.mil/. Furthermore, all contractors must successfully complete the DOW Cyber Awareness Training, taken only at the following location https://cs.signal.army.mil/, before being granted access to any information system and must renew this certification annually thereafter.

1.6.15. Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government.

The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.16 Contractor Travel. The Contractor may be required to travel to Government-designated sites within the National Capital Region (local travel). Contracting Officer (KO) or COR directed local travel, when such travel directs the contractor to travel to a government site instead of the contractor’s primary contractor work site, is potentially reimbursable to the contractor employee(s) under Joint Travel Regulations (JTR Volume 2, C6004) and the Federal Acquisition Regulations (FAR 31.205.46). KO or COR directed travel outside the National Capital Region (non-local travel), when such travel directs the contractor to travel to a government site instead of the contractor’s primary contractor work site, is reimbursable to the contractor employee(s) under Joint Travel Regulations (JTR Volume 2, C6004) and the Federal Acquisition Regulations (FAR 31.205.46). The KO or COR must approve, in advance, all contractor travel requests inside or outside the National Capital Region, in accordance with current Joint Travel Regulations (JTR Volume 2, C6004) and the Federal Acquisition Regulations (FAR 31.205.46).

Failure to obtain prior approval from the KO or COR will result in the Contractor not being reimbursed for the travel. Travel costs will comply with, and not exceed, allowable costs as permitted by the Joint Travel Regulations and the Federal Acquisitions Regulations.

1.6.17 Other Direct Costs This category includes travel (outlined in 1.6.16), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues.

1.6.18 Data Rights The Government has unlimited rights to all documents/material/queries/code produced under this contract. Any documents, analyses, reports and materials, to include the source codes of any software and data developed to support the operations and maintenance of https://www.cyber.mil/ https://www.cdse.edu/ https://jkodirect.jten.mil/ https://portal.apps.deas.mil/ https://cs.signal.army.mil/ systems produced under this contract shall be Government owned, and are the property of the Government, with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by Contractor without written permission from the KO and Arlington National Cemetery. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights. The Contractor shall ensure any employee, including sub-contractor employees supporting this PWS shall have a non-disclosure agreement in accordance with DFARS 252.204-7000.

1.6.19 Organizational Conflict of Interest: Contractor performing work under this contract may receive, have access to, or participate in the development of, proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current, or subsequent, Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees.

Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract.

Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-

4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components.

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it shall not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant.

(3) The Contractor agrees that it shall neither evaluate nor advise the Government with regard to its own products or activities. The Contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it shall exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property.

The Contractor also agrees that if it gains access to the proprietary information of other companies it shall enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished.

The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or

(b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor shall educate its employees regarding the restrictions so that they shall not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal issues so that each employee shall know and understand the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

g. Subcontracts. The Contractor agrees that it shall include the provisions in paragraphs d., e., and f. above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest.

With regard to any proposal submitted by the Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the Contracting Officers for such efforts, applying the rules, principles, and procedures have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future. Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons.

1.6.20 COMBAT TRAFFICKING IN PERSON.

IAW FAR 52-222-50. Contractor Requirements.

The Contractor shall –

(1) Notify its employees of

(i) The U.S. Government's zero tolerance policy.

(ii) Actions that will be taken against employees for violations of this policy.

(2) Take appropriate action.

Part II, Trafficking in Persons (TIP)

1. The Contractor has a procedure for notifying employees of TIP and proof of such notification on file via:

i. Training records or

ii. Employee signature

2. Has documented actions on file citing appropriate action to TIP violations.

3. Record of documented violations to date (if any).

4. The Contractor has a procedure for notifying the Contracting Officer if information is received or actions related to TIP are observed.

1.6.21 Environmental Management and Protection. The Contractor and Contractor representative shall manage all waste generated by any work performed under this contract in accordance with all applicable Federal (Clean Air Act; Toxic Substances Control Act; Solid Waste Disposal Act; Resource Conservation Recovery Act; Clean Water Act; Safe Drinking Water Act) and State laws and regulations; Executive Orders, or other types of rulings having the effect of the law. In case of a conflict among these laws and regulations, the most stringent law or regulation shall apply.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CHANGE CONTROL BOARD (CCB). A group of individuals or team that approves/denies requests for changes to a system or project, and assesses the impacts of the proposed change on the impacted system(s).

2.1.2. CHANGE REQUEST (CR). A formal proposal or request for a system alteration to make changes to a project.

2.1.3. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.4. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.5. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.6. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.7. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.8. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.9. DEPARTMENT OF DEFENSE ARCHITECTURE FRAMEWORK (DODAF). DODAF

is the overarching framework and conceptual modeling (visualization of processes) that enables the DOW and Chief Information Officer to make key decisions on the development and maintenance of architectures.

2.1.10. ENTERPRISE ARCHITECTURE (EA). EA is the practice of analyzing, planning, design and implementation of an organization and is used to determine how an organization can achieve current and future objectives. An Enterprise Architect is responsible for the coordination with stakeholders identify business processes and determine if the IT network and systems support the current and proposed objectives.

2.1.11. ENTERPRISE ARCHITECTURE GOVERNANCE BOARD (EAGB). A group of individuals or team that is the governing body to direct and control organizational process and strategies to meet current of future organizational objectives, while monitoring existing and proposed investments.

2.1.12. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.13. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.14. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.15. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.16. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.17. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.18. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.19. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.20. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.21. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.1.22. DEPARTMENT OF DEFENSE ARCHITECTURE FRAMEWORK (DODAF).

DODAF is the overarching framework and conceptual modeling (visualization of processes) that enables the DOW and Chief Information Officer to make key decisions on the development and maintenance of architectures.

2.1.23. ENTERPRISE ARCHITECTURE (EA). EA is the practice of analyzing, planning, design and implementation of an organization and is used to determine how an organization can achieve current and future objectives. An Enterprise Architect is responsible for the coordination with stakeholders identify business processes and determine if the IT network and systems support the current and proposed objectives.

2.1.24. ENTERPRISE ARCHITECTURE GOVERNANCE BOARD (EAGB). A group of individuals or team that is the governing body to direct and control organizational process and strategies to meet current of future organizational objectives, while monitoring existing and proposed investments.

2.2. ACRONYMS:

AAG Army Analytics Group ADA Americans with Disabilities Act ADO Azure DevOps ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement ANC Arlington National Cemetery ANMC Army National Military Cemeteries API Application Programming Interface AR Army Regulation AWS Amazon Web Services CAC Common Access Card CCB Change Control Board CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense (Now Department of…