20-00053 UPS Maintenance SOW.pdf

STATEMENT OF WORK

Uninterruptable Power Supply System

SCOPE OF WORK

The place of performance for this requirement is the NOAA IDP Data Center located at 325 Broadway Building: David Skaggs Research Center (DSRC) Boulder, CO 80305.

A. The preventative maintenance at this location shall be accomplished between the hours of 7:00 a.m. and

3:30 p.m., Monday through Friday, Federal holidays excluded, unless specifically approved by the Technical Contact. Conditions could arise where a reschedule on short notice will be required if severe weather hits the Nation.

B. This is a yearly maintenance contract for quarterly, semi-annual, and annual service for IDP Data Center Boulder, CO’s Mission Critical Uninterruptable Power Systems, and 4 option years.

SUPPLIES, MATERIALS, EQUIPMENT AND UTILITIES

A. Government Furnished:

(1) It shall be the Government's responsibility to provide access to the rooms and locations.

B. Contractor Furnished:

(1) The Contractor shall furnish all supplies, materials, and employee training necessary to achieve the quality performance standards of the work in this contract, unless otherwise specified herein.

(a) Training shall include all applicable OSHA and other related standards. The Contractor shall submit all Material Safety Data Sheets (MSDS) for any materials used under this contract containing “dangerous” or “warning” labels to the Technical Contact within 10 days after contract award date.

(b) Contractor shall have certified technicians trained in support of Emerson Network Power Products.

(2) The Contractor shall furnish all equipment necessary to accomplish the work under this contract.

All equipment must meet all applicable OSHA standards. Contractor shall not use any unsafe equipment or any equipment in need of repair.

(a) All equipment shall be original equipment manufactured (OEM) parts.

CONTRACTOR PERSONNEL

A. Five days prior to the contract start date, the Contractor shall submit, in writing, the name of the Site Manager, and an alternate, to the Contracting Officer. The Contractor shall supply telephone, cell phone, and/or pager numbers to the Technical Contact for use in contacting the Site Manager. The Site Manager shall conduct overall management coordination and shall be the central point of contact with the Government for performance of all work under this contract. The Site Manager shall be onsite during the performance of work on this contract.

B. All personnel employed by the Contractor shall be experienced in the type of work involved and familiar with the specifications of this contract.

C. Contractor personnel shall conduct all operations in such a manner as to minimize any inconvenience in the use of the facilities to the occupants.

D. The Contractor is responsible to ensure employees have a badge or logo to identify the company they work for.

SCHEDULING WORK AND REPORTING REQUIREMENTS

All schedules will be worked through the points of contact for the site and require 10 work days advance notice.

QUALITY CONTROL PROGRAM

A. The Contractor shall establish a complete, written Quality Control Program (QCP) to ensure that the requirements of the contract are provided as specified. The written QCP shall be submitted to the COR five days prior to start date of work.

B. If performance or quality measures are not being met by the Contractor, the Government retains the right to review the QCP and related documents. Upon review of the plan and related documents, the Government will take appropriate action to ensure that all quality and performance measures are met as specified in this contract.

EQUIPMENT LIST AND LOCATION AND SERVICE REQUIREMENTS

SITE ID: 158982, DOC-BOULDER, CO, BLDG: DSRC, DATA CENTER RM: 1C404

SYSTEM TAG # DESCRIPTION MODEL # LOCATION COVERAGE

1712644 UPS ~ NXL 250-400 40SA400AAAAA05A 1C404 Appendix A 1712642 VRLA (SEALED) BATTERY 40BP400XVA2BL1A 1C404 Appendix B 1712643 VRLA (SEALED) BATTERY 40BP400XVA2BL2A 1C404 Appendix B 1712637 PDU-A ~ PPC 150-300 PPA150C332A1105 1C404 Appendix C 1712639 PDU-B ~ PPC 150-300 PPA150C332A1105 1C404 Appendix C 1712640 PDU-C ~ PPC 150-300 PPA150C332B9331 1C404 Appendix C 1712641 PDU-D ~ PPC 150-300 PPA150C332B9331 1C404 Appendix C

APPENDIX A: UPS Maintenance Scope of Work

High-Level Requirements:

• One Semi-Annual and one Annual Preventive Maintenance Service.

• Guaranteed 4-hour on-site emergency response, 7 days/week, 24 hours/day. The Government will also consider proposals with lower levels of emergency response, with the difference in cost outlined to the Government.

• 100% parts coverage (it’s understood that such coverage will not include batteries, air filters, and proactive full bank capacitor replacement).

• Access to Emerson/Liebert’s Customer Response Center and their Customer Services Network On-Line Internet portal.

• 100% labor and travel coverage 7 days/week, 24 hours/day.

• All services MUST be performed by Emerson/Liebert factory trained Customer Engineers.

• In the event of Emergency Maintenance, if a preliminary site visit is necessary to first assess the issue, the cost for the assessment visit will be billed in conjunction with the work done to address the issue.

Specific Requirements:

->Semi-Annual Service

1. Perform temperature check on all breakers, connections, and associated controls. Repair and/or report all high temperature areas.

2. Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components.

3. Check air filters for cleanliness. (if applicable)

4. Check module(s) completely for the following (if applicable):

a. Rectifier and inverter snubber boards for discoloration.

b. Record all voltage and current meter readings on the module control cabinet or the system control cabinet.

->Annual Service – Includes all of the Semi-Annual Services listed above, PLUS:

1. Check the inverter and rectifier snubbers for burned or broken wires.

2. Check all nuts, bolts, screws, and connectors for tightness and heat discoloration.

3. Check fuses on the DC capacitor deck for continuity (if applicable).

4. Perform operational test of the system including unit transfer and battery discharge.

5. Calibrate and record all electronics to system specifications.

6. Check or perform Engineering Field Change Notices (FCN) as necessary.

7. Measure and record all low-voltage power supply levels.

8. Record phase-to-phase input voltage and currents.

9. Review system performance with customer to address any questions and to schedule any repairs.

10. Check power capacitors for swelling or leaking oil.

11. DC capacitor vent caps that have extruded more than 1/8".

12. Measure and record harmonic trap filter currents.

->Battery Inspection Service - Performed During the UPS Semi-Annual and Annual PM Services.

1. Check integrity of battery cabinet.

2. Visual inspection of the battery cabinet and/or room to include:

a. Check for NO-OX grease or oil on all connections.

b. Check battery jars for proper liquid level.

c. Check for corrosion on all the terminals and cables.

d. Examine the physical cleanliness of the battery room and jars.

e. Measure and record DC bus ripple voltage.

f. Measure and record total battery float voltage.

APPENDIX B: Stationary Battery Systems Scope of Work

• Three Quarterly and one Annual PM.

• Guaranteed 4-hour on-site emergency response, 7 days/week, 24 hours/day. The Government will also consider proposals with lower levels of emergency response, with the difference in cost outlined to the Government.

• 100% parts coverage (it’s understood that such coverage will not include batteries, air filters, and proactive full bank capacitor replacement).

• Access to Emerson/Liebert’s Customer Response Center and their Customer Services Network On-Line Internet portal.

• 100% labor and travel coverage 7 days/week, 24 hours/day.

• All services MUST be performed by Emerson/Liebert factory trained Customer Engineers .

• Single Jar Replacement Service for Lead Acid Batteries to include:

o Freight o Labor o Disposal o Batteries

• In the event of Emergency Maintenance, if a preliminary site visit is necessary to first assess the issue, the cost for the assessment visit will be billed in conjunction with the work done to address the issue.

Specific Requirements:

**During the initial PM visit, an Annual Service PM must be performed**

->Quarterly Service

1. Inspect the appearance and cleanliness of the battery and the battery room; and clean normal jar top dirt accumulation.

2. Measure and record the total battery float voltage and charging current.

3. Measure and record the overall AC ripple voltage.

4. Measure and record the overall AC ripple current.

5. Visually inspect the jars and covers for cracks and leakage.

6. Visually inspect for evidence of corrosion.

7. Measure and record the ambient temperature.

8. Verify the integrity of the battery rack/cabinet.

9. Measure and record 100% of the jar temperatures.

10. Measure and record the float voltage of all jars.

11. Measure and record all internal ohmic readings.

12. Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned.

->Annual Service – Includes all of the Quarterly Services listed above, PLUS:

1. Re-tighten all connections to the battery manufacturer's specifications, if required.

2. Measure and record all battery connection resistances in micro-ohms, when applicable.

Corrective Maintenance Performed as Required ->Refurbish cell connections as deemed necessary by the detailed inspection report.

APPENDIX C: Power Conditioning Power Center (PPC/FPC) Scope of Work

• One Annual Preventive Maintenance Service.

• Guaranteed 4-hour on-site emergency response, 7 days/week, 24 hours/day. The Government will also consider proposals with lower levels of emergency response, with the difference in cost outlined to the Government.

• 100% parts coverage (it’s understood that such coverage will not include branch circuit breakers).

• Access to Emerson/Liebert’s Customer Response Center and their Customer Services Network On-Line Internet portal.

• 100% labor and travel coverage 7 days/week, 24 hours/day.

• All services MUST be performed by Emerson/Liebert factory trained Customer Engineers.

• In the event of Emergency Maintenance, if a preliminary site visit is necessary to first assess the issue, the cost for the assessment visit will be billed in conjunction with the work done to address the issue.

Specific Requirements for Full Preventative Maintenance Service:

1. Perform a complete visual inspection of the equipment including internal sub-assemblies, wiring harnesses, contactors, cables, major components, and check for proper clearance around the unit.

2. Perform an Infrared Scan (IR Scan) and verify all transformer, terminal block, and ground/neutral bus bar connections for tightness.

3. Perform an Infrared Scan (IR Scan) and verify all circuit breakers including the panelboard(s) branch circuits for tightness.

4. Perform an Infrared Scan (IR Scan) and verify high and low voltage junction box terminals for tightness.

5. Perform an Infrared Scan (IR Scan) and verify all option wiring for tightness. (Spike suppressor, ground fault, phase rotation/loss).

6. Verify system control power fuses.

7. Verify grounding electrode conductor and any isolated grounds.

8. Verify EPO lamps are illuminated (if applicable).

9. Perform operational test of the local EPO.

10. Record all the electrical data via the local display; and ensure all values are within the proper specifications.

11. Verify specified restart capabilities (manual or auto-restart).

12. Install or perform Engineering Field Change Notices (FCN) as necessary.