2A__AMENDMEND___2_ATTACHEMENT_7_PAST_PERFORMANCE_QUESTIONNAIRE.docx

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CONTRACTOR OWNED, CONTRACTOR OPERATED DETENTION FACILITY Federal contract opportunity
Solicitation number
Not on record
Issued by
Immigration and Customs Enforcement

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Attachment 7 Past Performance Questionnaire

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ATTACHMENT 7 - PAST PERFORMANCE QUESTIONNAIRE

The company who has provided you with this form is responding to an Immigration and Customs Enforcement (ICE) Request for Proposal (RFP) # HSCEDM-15-R-00001. Past Performance is an extremely important part of the evaluation criteria for this acquisition, so your input is very important. As such, this information will not be disclosed to the Contractor.

Please provide an honest assessment and return the questionnaire to the ICE POC via email at jun.surla@ice.dhs.gov no later than 9:00 AM PDT on December 19, 2014. If you have any questions, please direct them to the same email address.

PAST PERFORMANCE QUESTIONNAIRE

I. CONTRACT IDENTIFICATION

A. CONTRACTOR _____________________________________________

B. CONTRACT NO. _____________________________________________

C. CONTRACT TYPE _____________________________________________

D. PERIOD OF PERFORMANCE _______________________________________________

E.ACTUAL OR ESTIMATED CONTRACT TOTAL _______________________________
(Including all possible option periods)
F.DESCRIPTION OF REQUIREMENT ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
II.AGENCY IDENTIFICATION

NAME OF CONTRACTING / GOVERNMENT ACTIVITY ___________________________________________________ (Include point of contact/phone #/ ___________________________________________________ Email address) ___________________________________________________

III. ASSESSMENT OF CONTRACTOR PERFORMANCE

On the following pages, please summarize the vendor’s performance. Each section has a set of questions with five possible adjectival ratings. Determine the adjectival rating that most nearly represents your experience with this vendor and indicate your assessment by placing an “X” under the appropriate heading. Also, it is very important (and beneficial to our evaluation) if you submit examples and/or comments as to why they were rated as such in the sections herein.

Adjectival ratings are defined below and should be used as a reference in assessing performance:

OUTSTANDING
Performance meets contractual requirements and exceeds many to the Government's benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
VERY GOOD
Performance meets contractual requirements and exceeds some to the Government's benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
ACCEPTABLE
Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
MARGINAL
Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions.
UNACCEPTABLE
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

A. QUALITY OF PERFORMANCE: Please rate/explain the quality of the contractor’s performance; conformance to contract requirements and statement of work; and, quality of products, services, reports and documentation. (Circle one)

Outstanding Very Good Acceptable Marginal Unacceptable

B. TIMELINESS OF PERFORMANCE: Please rate/explain the timeliness of the contractor’s performance, adherence to contract schedules, including meeting interim project milestones; completing work efforts on time; and, submission of reports and documentation response to requests for information. (Circle one)

Outstanding Very Good Acceptable Marginal Unacceptable

C. BUSINESS RELATIONS: Please rate/explain the contractor’s management abilities relative to its use of personnel and subcontractors to meet the requirement, cooperation of personnel and subcontractors during performance, turnover of personnel and subcontractors, ability to solve performance problems. (Circle one)

Outstanding Very Good Acceptable Marginal Unacceptable

D. COMMITMENT TO CUSTOMER SATISFACTION: Please rate/explain the contractor’s communications with the Government staff, response to technical directions, maintenance and reporting of problems, effectiveness of contractor interface with Government staff. (Circle one)

E. Would you award another contract to this contractor?

YES No

WHY?

ADDITIONAL COMMENTS: _______________________________________________________________

PART FOUR: EVALUATOR’S CERTIFICATION

I HEREBY CERTIFY THAT THE INFORMATION IN THIS FORM IS ACCURATE AND COMPLETE TO THE BEST OF MY KNOWLEDGE.

SIGNATURE OF EVALUATOR

TITLE OF EVALUATOR DATE

HSCEDM-15-R-00001, Attachment 7

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