NTV Rental PWS.pdf

Part 1

PERFORMANCE WORK STATEMENT (PWS)

Non-Tactical Vehicle (NTV) Rental

1.0 General: This is a non-personal service(s) Blanket Purchase Agreement (BPA), under which the personnel rendering the service(s) are not subject, either by the agreement or BPA call’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the US Government and its employees.

1.1 Scope: The Contractor shall provide comprehensive Non-Tactical Vehicle (NTV) rental services at the locations and dates specified in any Basic BPA call placed. This encompasses the provision of all necessary equipment, labor, training (where applicable), and scheduled and unscheduled maintenance to ensure vehicles remain in a safe and operational condition. The Contractor is responsible for delivery, recovery, and assistance related to NTVs throughout the EUCOM Area of Responsibility (AOR).

1.2 Description of Services: United States Marine Corps operating forces requires non-personal services from commercial sources for the rental of NTV Services. NTVs may include, but are not limited to, sedans, station wagons, minivans, nine

(9) passenger vans, cargo vans/box trucks, and sport utility vehicles (SUVs). There is an ongoing need for the rental of NTVs in support of mission execution throughout the EUCOM AOR. U.S. Service Members in European Theater training areas utilize NTVs to support training events and sustainment operations within the host nation and throughout other countries in Europe. The duration of each vehicle rental and type of vehicle is dependent on mission needs.

1.3 NTV Requirements: The Contractor shall provide specified vehicles, and all services required to keep the vehicles in a safe, operational condition, based on standard Host Nation laws. Vehicles shall be delivered within the timeframe agreed to in this BPA and must meet the minimum acceptance criteria provided herein.

1.3.1 Vehicles: The Contractor shall provide initial delivery of all vehicles and subsequent delivery of replacement vehicles to the specific locations stated in each call. Vehicles shall be available for exchange (scheduled maintenance and disabled vehicles) within 24 hours of notification by the Requiring Activity (RA) Point of Contact (POC) / Contracting Officer Representative (COR). The US Government requires unlimited kilometers of usage per vehicle during the period of performance. The Contractor shall ensure that the vehicles are available for the times and dates listed in each individual call.

1.3.2 Types of Vehicles that may be requested on BPA Calls: Please NOTE “Similar” is defined as plus or minus (+/-) 10% of the space of a “like” vehicle type (sedan, compact, etc.) and price class.

Vehicle Type

Sport Utility Vehicle (SUV), 4-Door, 5 Passenger (Nissan Qashqai, Ford Kuga, KIA Sportage or Similar) Sedan, 4-Door, 5 Passenger (Volkswagen Passat, Ford Focus, or Similar) Station Wagon, 4-Door, 5 Passenger (Volkswagen Passat, Ford Mondeo Wagon or Similar) 9-Passenger Van, 9 Passenger (Renault Trafic, Mercedes Benz Vito, Opel Vivaro, Ford Transit or Similar) Cargo Van/Box Truck, 2 Passenger (Fiat Ducato, Opel Movano or Similar) Pick-Up Truck, 2 Passenger (Ford Ranger, Toyota Hilux, Nissan Navara, Mitsubishi L200, or Similar)

1.3.3 Vehicle Specifications: Once a call is issued, the Contractor shall ensure the above vehicles, at a minimum, meet the following specifications:

Vehicle Type Minimal Required Specifications

SUV 5-Passenger Carry no less than five (5) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System (GPS) included with English language option.

Example Models: Nissan Qashqai, Ford Kuga, KIA Sportage

REAR SEAT MUST BE ABLE TO FOLD DOWN

All-wheel drive may be ordered.

Sedan Carry no less than five (5) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System included with English language option.

Example Models: Volkswagen Passat, Ford Focus or Similar in interior and cargo capacity.

Sedans shall have a secured trunk, and no hatchback.

Station Wagon Carry no less than five (5) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System included with English language option. Example Models:

Volkswagen Passat, Ford Mondeo wagon or Similar in interior and cargo capacities.

9-Passenger Van Carry no less than nine (9) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System included with English language option. Example Models:

Renault Trafic, Mercedes Benz Vito, Opel Vivaro, Ford Transit or Similar in interior and cargo capacities.

FOLD DOWN OR REMOVABLE REAR

SEATS PREFERRED.

May require plexiglass installed to divide driver and passengers.

Cargo Van / Box Truck

Carry no less than two (2) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System included with English language option. Example Models:

Fiat Ducato, Opel Movano or Similar

Pick-Up Truck Carry no less than two (2) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System Included with English language option. Example Models:

Ford Ranger, Toyota Hilux, Nissan Navara, Mitsubishi L200

1.3.4 Automatic Transmission is preferred. However, there is a possibility of accepting a manual and/or Electric Vehicles (EVs) under certain circumstances and this will be determined at the BPA Call level. Circumstances may include:

• Non-availability of automatic models on or around the specified location.

• The customer is willing to accept a manual transmission vehicle.

• The vehicle(s) offered are technically acceptable by the customer during evaluation.

• The circumstances listed above are not limited, and under other circumstances a manual may be accepted.

1.3.5 Vehicle Details: When the vehicles are issued, the vehicles shall be no more than three (3) years old from the date of manufacture at the beginning of the period of performance. Vehicles shall not have more than 40,000 kilometers at the time of issue. Vehicles shall not have any reflective or distinctive markings. Vehicles shall be registered in such a way that allows freedom of movement for the vehicle in all countries listed under each BPA call; vehicles shall follow all European registration and insurance requirements throughout the entire period of performance. In countires where right/left-hand side drive is prevalent, vehicles shall be left/right-hand drive, to ensure the safety of driving within the countries listed.

1.3.6 Air Conditioning/Heater: Vehicles shall have fully functioning air conditioning and heater.

1.3.7 Fuel: The Contractor shall deliver all vehicles with a full tank of fuel, or as indicated at the call level. The vehicles will be returned to the contractor in the same manner.

1.3.8 Vehicle Condition: Vehicles provided shall be in good working condition and without any condition that could potentially degrade the safety of the vehicles. Both the interior and exterior shall be free of excessive soil, rust, damage, and without excessive wear and tear. All required safety restraints and devices shall be functional. Vehicles shall be clean and serviceable at the time of delivery, and a joint inspection with the vendor and RA POC will occur at time of delivery. Tires shall be the appropriate type for the time of year.

1.3.9 Safety Standards: The Contractor shall comply with all applicable local safety standards. Vehicles shall meet all European Union vehicle safety requirements. Vehicles shall also meet all European Union environmental compliance requirements. Additionally, each vehicle shall have the following items in serviceable condition:

• Rear View Mirror (except cargo vans)

• Side View Mirrors (left and right)

• Windshield Wipers

• Front and Rear Windshield Defogger

• Functioning Door Locks for Every Door

• Parking Brake

• One Serviceable Spare Tire or run flat

• Tire Jack (if applicable)

• Functioning Interior and Exterior Lights

• Valid License Plate

• Emergency Kit (warning triangles, first aid kit, safety vest)

• Navigation System – GPS (when requested)

• Jumper Cable or Contractor Availability to Recover Vehicle (if not included)

• Snow Chains (when requested)

• Ice Scrappers (during winter months)

1.3.10 Maintenance: The Contractor shall perform both scheduled and unscheduled maintenance, as needed, to ensure that vehicles remain 100% operational. It is the Contractor’s responsibility to ensure all maintenance is conducted to avoid warranty issues. Maintenance shall be performed according to the manufacturer’s recommended maintenance schedule by certified technicians. It is the Contractor’s responsibility to notify the Contracting Officer (KO) when the customer does not comply with the contractor’s request for maintenance. The Contractor shall provide notification of maintenance appointment 14 days in advance to allow the RA time to confirm availability. The RA shall acknowledge the appointment within 24 hours and provide confirmation to attend the appointment seven (7) days prior to the scheduled date. The Contractor shall provide all parts, labor, and expertise necessary to complete the required maintenance tasks. Parts shall include those items that must be replaced due to normal wear and tear, such as (but not limited to): windshield wipers, tires, headlights, filters, fluids, and lubricants. The Contractor shall be responsible for all scheduled and unscheduled maintenance. The US Government will not be responsible for any maintenance or expenses associated with the maintenance of any vehicles.

1.3.11 Placard: All contracted vehicles shall have instructions, printed on durable material, which explain the steps that the vehicle operator and/or occupants must take in the following situations (Deliverable A001):

• Vehicle Accidents

• Maintenance Issues/Concerns

• Travel Outside Country of Delivery

• Clearly depict the correct type of fuel.

1.3.11.1 All information necessary to meet contractual and legal requirements must be listed. This information includes, but is not limited to, emergency numbers (for each country listed in paragraph 1.1), steps for requesting maintenance support, steps to report accidents, and steps to take if the vehicle must be taken outside of the country of delivery.

1.3.11.2 The Contractor will provide placards that clearly show that the use of all tobacco products, including cigarettes, e-cigarettes, and smokeless tobacco is prohibited in all rental vehicles.

1.3.12 Permits: All vehicles shall be registered to operate within Europe, to include but not limited to, the countries listed in paragraph 1.1. The Contractor shall obtain all permits, licenses. All documents shall follow applicable local and country laws.

1.3.13 Legal Compliance: The Contractor shall be responsible for compliance with all pertinent local laws concerning the rental or lease of motor vehicles.

1.3.14 Vehicle must pass an acceptance inspection before the Government takes possession to ensure it meets the criteria outlined in paragraph 1.1.1 and subparagraphs and adheres to local safety laws and regulations. The Contractor and the Government will conduct a joint inspection before the Government accepts the NTVs. The NTVs shall also be recovered by the Contractor from the respective locations at the conclusion of the lease period.

1.3.15 Recovery and Replacement: Upon proper notification, the contractor shall recover disabled vehicle within 24 hours of notification by the Government. This service shall be available seven (7) days a week, 24 hours a day, and within any country listed under paragraph 1.6. The Contractor shall provide a replacement vehicle for all disabled vehicle at the time of recovery. All replacement vehicles shall be of the same specifications as the vehicle being replaced. If a vehicle is replaced, the Contractor shall notify the KO within 24 hours and provide an updated vehicle list which identifies which vehicle was exchanged and the new vehicle.

1.3.15.1 Any scheduled or unscheduled maintenance lasting longer than four (4) hours requires the Contractor to provide a replacement vehicle of a comparable make and model for the Government to use at no cost.

1.3.16 Tires must meet all applicable local, state and country regulations regardign tire safety performance. Vehicles that may be required to operate on unpaved and off-road conditions, including but not limited to gravel roads, dirt trails, and construction sites. Vehicles must be equipped with weather and terrain-appropriate tires that meet or exceed the vehicle manufacturer's recommended load rating. Tire selection should be based on the vehicle's primary operational environment.

1.3.17 The Contractor must provide vehicle pick-up and delivery services to the specified locations, as well as vehicle recovery and assistance in the countries listed in paragraph 1.1 During the period of performance of a BPA call. The Contractor shall maintain a 24 hour, 7 days a week helpline for emergency assistance. The Contractor must provide flexibility to allow Service Members to replace damaged vehicles within 24 hours of notification to the Contractor.

1.3.18 The contractor will equip all vehicles with a transponder that offers all available toll payment options. These options must include both a pre-paid plan or a “pay-as-you-go” option. The contractor shall include estimated toll costs in the unit price of vehicles.

1.3.19 The Contractor shall not place a restriction on the type or number of drivers, so long as the drivers are properly licensed to operate the vehicle.

1.3.20 The Contractor shall allow for a no-cost termination to the U.S Government, provided thte contractor receives at lesat seven (7) calenda days written notice of termination.

1.4 Tasks:

1.4.1 Basic Services: The Contractor shall provide all labor, materials, maintenance, equipment, roadside assistance, services, documentation, permits and insurance to support the vehicle requirements delineated in each BPA call. The primary purpose of these vehicles is to provide transportation of personnel and equipment over long distances, to include crossing borders. Vehicles will be utilized on paved and unpaved road surfaces. Unpaved surfaces are defined as professionally maintained roads that are not paved. The minivans and SUVs may be utilized on off-road surfaces (gravel and/or dirt roads “range roads”).

1.4.2 Delivery and Turn-In Location: The Contractor shall provide delivery of all vehicles (and subsequent delivery of replacement vehicles) to the locations specified in each BPA call.

1.4.3 Deliveries shall occur no later than 10:00 AM (1000hrs) and pick-ups shall be scheduled no later than 6:00 PM (1800hrs), on the dates listed in each individual BPA call. Please NOTE, delivery and pick-up of vehicles under the call will most often be at the same location. However, there may be instances where a call will require the vehicles to be delivered and picked up at different locations/countries/areas. Deliveries and vehicle turn-ins may occur at US Military Installations, Host Nation Military Installations, Airports, Seaports, and Train Stations.

1.4.4 All coordination for delivery and turn-in of vehicles shall be made between the KO/COR and Contractor. Should a vehicle delivery conflict arise which cannot be resolved between the COR and Contractor, the KO shall be notified immediately.

1.4.5 Should any BPA calls require a period of performance extension, and maintenance is due, the vehicle(s) shall be swapped out for maintenance and replaced with a vehicle in accordance with paragraph 1.3.15.1.

1.4.6 For each BPA call placed, the Contractor will provide the list of vehicles issued to the receiving RA to the KO/COR, no later than 48 hours after call issuance (Deliverable A002). It will indicate the plate number, model and year, insurance and vehicle registration expiration date. In in the event there are changes, the new information will be resubmitted to the

KO/COR.

1.4.7 All delivery dates and times for initial NTV(s) delivery and replacements, shall be coordinated with the RA POCs/COR. Examples of locations are use of grid coordinates or addresses. The US Government may change delivery locations within country with a minimum two (2)-day notice

1.4.8 Delivery Inspection: Upon vehicle delivery to the US Government, the KO/COR and the Contractor shall conduct a joint inspection to determine if the vehicle meets the requirements paragraph 1.3 and subparagraphs.

1.4.9 The Contractor will provide a legible copy of the joint inspection form to the KO via the RA POC/COR upon vehicle delivery immediately after the inspection is completed (Deliverable A003). The US Government must document identified discrepancies on a separate form and take pictures or videos of the vehicle’s condition.

1.4.10 Fuel: Vehicles shall be turned-in by the RA at the same fuel tank level it was received. Fuel levels will be annotated at the time Technical Exhibit 1 is completed. In the event vehicles are not turned-in with the same level of fuel as it was delivered, the Contractor shall provide proof of fuel level at drop-off/delivery, fuel level at turn-in, and payment receipt with the market value cost it takes to meet the required level of fuel. The KO will review the claim and render a determination as to the merit of the request. If the contractor does not submit all required documentation, the request for compensation may be denied.

1.4.11 Cleaning Fees: The Government will be responsible for the cleanliness of the NTVs throughout the POP. Vehicles shall be turned-in by the RA at a basic level of cleaning and with excess trash removed. In the event vehicles are not turned-in at the stated level of cleanliness, the contractor shall provide proof that an excessive cleaning service was required as well as payment receipt for the cleaning service. Cleanliness of the vehicle shall be annotated at the time Technical Exhibit 1 is completed. The contractor shall provide supporting documentation as well as any pertinent before and after photographs. The KO will review the claim and render a determination as to the merit of the request. If the contractor does not submit all required documentation, the request for compensation may be denied.

1.4.12 Moving and non-moving violations: Traffic fines and other traffic violations are the responsibility of the driver. The Contractor shall inform the COR of any violations involving any of the vehicles within 2 months of the issuance of a fine.

The USG will attempt to coordinate settlement of any traffic fine notifications with the government personnel; however, the government will have no liability for the fines. Drivers are fully responsible for paying traffic fine to the appropriate government authority. The COR will coordinate settlement of any traffic fine notifications with U.S. government personnel.

1.4.13 NTV Rental Ordering Form: Technical Exhibit 2 is an example of the NTV ordering form that the Contractor will receive. The KO will complete their portion of the ordering form and provide a copy to all BPA Holders. The Contractors shall complete the “unit price” and the sections titled “For Contractor Use Only” and include the form with their quote.

1.5 Period of Performance: The ordering period will be for two (2) year’s total, begin on the date the KO issues the BPA.

1.5.1 Individual BPA calls will not exceed a Period of Performance (POP) of 120 days.

1.6 Place of Performance: NTV rental is required in the EUCOM AOR to include, but not limited to, countries such as Albania, Belgium, Bosnia, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Turkey, United Kingdom, Austria, Finland, Ireland, Sweden, and Switzerland.

1.6.1 Calls may require NTV use across multiple countries or regions within EUCOM’s AOR.

1.6.2 The work to be performed under this BPA shall be in locations established at the BPA call level. In the instance of vehicle recovery or unscheduled maintenance, Contractor support shall be provided where the vehicle is specifically located.

1.6.3 The work to be performed under this BPA shall be in locations established at the BPA call level. In the instance of vehicle recovery or unscheduled maintenance, Contractor support shall be provided where the vehicle is specifically located.

1.6.4 All delivery dates and times for initial NTV(s) delivery and replacements, shall be coordinated with the RA POCs/COR. Examples of locations are use of grid coordinates or addresses. The US Government may change delivery locations within country with a minimum two (2)-day notice.

1.7 Insurance: All NTV shall include full coverage insurance that meets or exceeds the minimum requirements set forth by host nation, encompassing all necessary protections as mandated by host nation laws; coverage is for all licensed drivers.

This coverage shall extend to all associated costs, including but not limited to taxes, licenses, registration fees, and any other requirements stipulated by host nation law.

1.6.1 Ongoing Compliance with Host Nation Law: The vendor is obligated to maintain the full coverage insurance in strict accordance with host nation law throughout the entire lease period. This includes adherence to any changes in legislation affecting insurance requirements.

1.6.2 Proof of Insurance: The vendor shall furnish proof of the full coverage insurance for each vehicle to the KO. This proof shall be provided upon the initial issuance of vehicles and subsequently upon the renewal of insurance as it becomes due. The documentation should explicitly outline the coverage details and compliance with the host nation’s legal standards (Deliverable A005).

1.6.3 Immediate Notification of Changes: The vendor shall promptly notify the KO in writing of any changes to the insurance coverage that may affect the terms, conditions, or extent of protection provided within 48 hours of the changes.

This includes changes in coverage limits, policy terms, or any other relevant details.

1.8 Damages: The Government shall not be responsible for acts of God that may result in damage to any vehicle (i.e.

hailstorms, thunderstorms etc.). In addition, the Government shall not be responsible for normal depreciation to the vehicle.

For the purposes under this BPA and subsequent calls, “normal depreciation” is defined as the wear and tear that can reasonably be expected to result given the vehicle’s use by equipment-laden troops in a harsh environment. Normal depreciation includes, but is not limited to, minor scratches and dents to vehicle’s exterior, minor damage to seat coverings, and the presence of dirt or sand. The Government will not be responsible for damage more than normal wear that results from negligence, neglect, or similar acts of the driver.

1.8.1 Gross Negligence: Gross negligence is defined by actions taken by the driver that demonstrates a lack of care or recklessness that results in damage to the vehicle that the Contractor’s insurance agency deems as out of scope of the full coverage insurance. The contractor shall obtain a written determination by the insurance provider that such specific incident(s) is outside the scope of coverage.

1.8.2 Claims: If damages are sustained to the NTV and are not covered under the insurance policy or result from gross negligence, the contractor may submit a claim to the KO in accordance with FAR 52.233-1 for review and consideration.

Contractors shall provide an initial notice to the KO of their intent to submit a claim within three (3) days of notice of the damage(s). The claim shall include supporting documentation of the damages and shall be submitted to the KO no later than 45 days after the BPA call POP has been completed. Upon receipt of the claim, the Chief of the Contracting Office (CCO) will review the facts of the claims and decide as to the merits of the claim.

1.9 Management and Administration

1.9.1 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this document and shall provide a Contract Manager who shall be responsible for the requirements. The Contract Manager shall conduct overall management coordination and shall be the central POC with the US Government for performance of all work executed under the BPA. An alternate Contractor employee may be designated to act for the Contract Manager when work is being performed outside of duty hours, or during the Contract Manager’s absence. Both the Contract Manager and alternate shall have full authority to act for the Contractor on all BPA matters relating to this requirement. The Contractor shall submit to the KO and COR, in writing, the name, title, mobile telephone number and e-mail address of the Contract Manager and alternate, within 72 hours after award of the BPA call (Deliverable A006). The Contract Manager must speak and read English to the degree that they understand oral and written communications and express themselves in matters pertaining to their work in person or by telephone, to the KO and COR or RA POC. Additionally, the Contract Manager must be able to provide clear communications to the RA at the point of service (e.g. delivery or when coordinating maintenance).

1.9.2 Contractor Responsiveness: When a BPA call is placed, for the period of performance in the BPA call, the Contract Manager, or designated alternate, shall be available for telephone communication with the KO, COR or RA POC, 24 hours a day, seven (7) days a week. A personal answering service is permitted at other than what is considered normal workdays (e.g. Monday through Friday) and work hours (e.g. 09:00am to 05:00pm) for receipt of RA POC emergency response work requirements, provided that the Contract Manager or designee responds to all calls within a time not to exceed two (2) hours after notification of the call by the answering machine and/or service. The Contract Manager and any individuals designated to act in that capacity, shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of requirements under this BPA.

1.9.3 Hours of Operation: The Contractor is responsible for conducting business as necessary, to meet the requirement outlined in the BPA. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this BPA. The Contractor shall provide a contact number with 24-hour availability for emergency maintenance issues, within 72 hours after award of a BPA call. (Deliverable A.007).

1.9.4 Holidays: The Contractor will be required to perform services on any observed holidays throughout the EUCOM AOR whenever there is active BPA call.

1.9.5 Quality Assurance: A RA POC/COR will be assigned at the order level, who will monitor the Contractor’s performance for orders awarded under this BPA, to ensure that the Contractor is performing in accordance with the performance standards.

1.9.6 Antiterrorism/Force Protection: The Contractor and all associated employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by US Government representative). The Contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The Contractor workforce must comply with all personal identity verification requirements, as directed by the Department of Defense (DoD), and local policy. In addition to the changes otherwise authorized by the changes clause of this BPA, should the Force Protection Condition (FPCON) at any individual facility or installation change, the US Government may require changes in Contractor security matters or processes.

1.9.7 Key Control: The US Government will develop key control procedures to ensure that only authorized and licensed drivers have access to vehicle keys for operation.

1.9.8 Contracting Officer’s Representative (COR): CORs may be appointed for BPA calls when the KO deems it necessary. A specified COR will have the responsibility to monitor all technical aspects of this agreement. As determined by the KO. The COR is not authorized to change any of the terms and conditions of the BPA or resulting calls. The COR monitors all technical aspects of the awarded call and assists in the administration of said call. The COR is not authorized to obligate the US Government. If the work is not written in the BPA call, the COR is not authorized to request new or additional work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the BPA call, perform inspections necessary in connection with the BPA call’s performance, maintain written and oral communications with the Contractor concerning technical aspects of the BPA call, monitor the Contractor's performance, notify both the KO and Contractor of any deficiencies and coordinate site entry of Contractor personnel, as required.

1.9.9 Requiring Activity POC: For BPA calls that do not have a COR assigned. The KO will assign a RA POC. The RA PO will monitor all technical aspects of the BPA call and assist in the administration of the call. The RA POC is authorized to perform the same functions as the COR.

1.9.10 Individuals Authorized to Execute Orders: Personnel authorized to execute BPA orders will be warranted KOs only from 2D ECP. If a BPA Call is inadvertently made by an individual lacking such authorization, then the order will be at the sole responsibility of the individual without the authority and the Contractor. The Government has the right to include additional Authorized Callers. However, any changes or modifications will be completed using the SF 30, Amendment of Solicitation/Modification of contract.

1.10 Attachment and Technical Exhibit Listing:

1.11 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk.

The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.11.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

• Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

• Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.12 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be harmful to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.12.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.12.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD

Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.12.2 1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.13 Base Access: The contractor is responsible for all required coordination with host nation military authorities, to obtain base passes or area passes that provide appropriate access for their drivers and vehicles to military facilities. Should the contractor have difficulty obtaining the necessary passes, they must contact the KO immediately.

1.13.1 Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

- PWS Attachment 1 – Performance Requirements Summary (PRS)

- PWS Attachment 2 – NTV Deliverables Schedule

- Technical Exhibit 1 – NTV Rental Vehicle Joint Inspection Checklist

- Technical Exhibit 2 – NTV Rental Ordering Form

Part 2

DEFINITIONS &ACRONYMS

2.0 Definitions and Acronyms

2.1 Definitions:

Authorized Caller – Individual(s) who has/have been granted the authority to purchase under the BPA. If a person is not an “authorized caller,” he/she cannot place calls.

Contractor – A supplier or vendor awarded an order to provide specific supplies or services to the US Government. The term used in this BPA refers to the prime.

Contracting Officer – A person with authority to enter into, administer, and or terminate an order, and make related determinations and findings on behalf of the US Government. Note: The only individual who can legally bind the US Government.

Defective Service – A service output that does not meet the standard of performance associated with the Performance Work Statement document.

Deliverable – Any item that can be physically delivered, but may include non-manufactured items, such as meeting minutes or reports.

Key Personnel – Contractor personnel that are required to be used in the performance of a BPA order, as detailed in the requirements documentation.

Physical Security – Actions that prevent the loss or damage of US Government property.

Quality Assurance – The US Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Control – All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet BPA requirements.

Subcontractor – One that enters into a contract with a Prime Contractor. The US Government does not have privity of contract with the Subcontractor.

Requiring Activity Point of Contact - Requiring activity representative, who may also serve as the COR. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the BPA, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the agreement.

Vehicle Recovery – The recovery of any non-mission capable vehicle from one location to another, at the request of the US Government.

Workday – The number of hours per day the Contractor provides services in accordance with the BPA.

Work Week – Monday through Friday, unless specified otherwise.

2.2 Acronyms: Although not inclusive of every term used within this requirements document, the following provides a list of acronyms used throughout or commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AMS Acquisition Management System AOR Area of Responsibility BPA Blanket Purchase Agreement CCO Chief of the Contracting Office CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense ECP Expeditionary Contracting Platoon EV Electric Vehicle EUCOM European Command FAR Federal Acquisition Regulation FLIPL Financial Liability Investigation of Property Loss FPCON Force Protection Condition FPDS-NG Federal Procurement Data System GPS Global Positioning System IAW In Accordance With I&L Installations and Logistics KO Contracting Officer MCFCS Marine Corps Field Contracting System NTV Non-Tactical Vehicle OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operational Security PAX Passengers/Personnel POC Point of Contact POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement RA Requiring Activity QA Quality Assurance

QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SUV Sport Utility Vehicle TBD To Be Determined TE Technical Exhibit US United States USG United States Government

PWS ATTACHMENT 1

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY LEVELS

(AQLs

METHOD OF

SURVEILLANCE

PRS #1

Timely Vehicle Delivery IAW para 1.4.3.

Vehicles delivered to specified location within timeframe agreed upon in the BPA call.

Delivery within agreed timeframe and location.

95% of deliveries on time and to the correct location.

Review of delivery documentation (Joint Inspection Form) COR/RA POC confirmation of delivery time and location.

PRS #2

Vehicle Condition at Delivery IAW para 1.3.8.

Vehicles are in good working condition, clean, meet safety and environmental standards, and equipped as specified in the BPA call

No conditions that degrade safety.

Interior/exterior free of excessive soil, rust, damage, and excessive wear. All safety restraints functional.

No more than 1 critical deficiency (safety related) or 3 minor deficiencies per vehicle, as identified during joint inspection.

Joint Inspection (Contractor & USG) upon delivery COR/RA POC visual inspection.

PRS #3

Vehicle Operational Availability IAW para 1.3.10.

Vehicles remain 100% operational through scheduled and unscheduled maintenance.

No more than one unscheduled maintenance event per vehicle per month (excluding accidents).

90% of vehicles are operational at any given time, based on a rolling monthly average.

COR/RA POC tracking of vehicle downtime for maintenance and repairs.

Review of contractor maintenance records.

PRS #4

Insurance Compliance IAW para 1.7.

Full coverage insurance maintained on all vehicles in accordance with Host Nation Law.

Proof of insurance provided upon initial issuance and renewal.

Notification of insurance changes within 48 hours.

100% of vehicles covered with compliant insurance.

100% of insurance changes reported within 48 hours.

Review of insurance documentation COR/RA POC verification of insurance validity.

PRS #5

24/7 Emergency Assistance IAW para 1.3.17.

Maintain a 24/7 helpline for emergency assistance.

Contractor Manager or designee responds to all calls within a time not to exceed two (2) hours after notification.

95% of calls responded to within 2 hours.

COR/RA POC tests of helpline responsiveness at various times and days.

Review of contractor call logs.

PRS #6

Toll Transponder IAW 1.3.18.

Contractor will equip all vehicles with a transponder that offers all available toll payment options.

All vehicles are equipped with a transponder.

100% of Vehicles are equipped with Toll Payment Transponder.

COR/RA POC visual inspection of each vehicle at delivery

PWS ATTACHMENT 2

NTV DELIVERABLES SCHEDULE

Deliverable

No. Deliverable Frequency Quantity Medium/Format Submit To

A001 The Contractor will provide placards in each vehicle that clearly shows the use of all tobacco products are prohibited IAW para 1.3.11.2.

Upon vehicle delivery 1 Hard Copy (Legible) RA POC/COR

A002 The Contractor shall provide a full list of all vehicles delivered under each order, and the list shall include the make, model, year, vehicle color and license plate number IAW para 1.4.6.

Within 48 hours after vehicle delivery

Electronic Document (E- mail; PDF file)

KO/COR and RA POC

A003 The Contractor shall provide a legible copy of the joint inspection form IAW para 1.4.8.

Upon vehicle delivery

Hard Copy (Legible) KO via RA POC/COR

A004 The Contractor shall provide notification of a violation or fine IAW para 1.4.12.

Within three (3) business workdays after receipt of any violations but not to exceed 60-days after completion of the

POP

(E- mail; PDF file)

KO, COR

A005 The Contract shall provide proof of full coverage insurance IAW para 1.6.2.

Upon of initial issuance of each vehicle

(E- mail; PDF file)

KO, COR/RA POC

A006 The Contractor shall submit, in writing, the name, title, telephone number and e-mail address of the Contract Manager and Alternate IAW para 1.9.1.

Within 72 hours after award of BPA Order

(E- mail; PDF file)

KO/COR and RA POC

A007 The Contractor must provide a contact number within 24-hour availability for emergency maintenance issues IAW para 1.9.3.

Upon issuance of BPA call

(E- mail; PDF file)

RA POC/COR

TECHNICAL EXHIBIT 1

NTV RENTAL VEHICLE JOINT INSPECTION CHECKLIST

VIN

Model

Make

Year

Mileage

LICENSE PLATE # Delivery Date Turn In Date

Vehicle Requirement Yes No Yes No Operational Seat Belts

Rear View Mirror

Front Door Mirrors

Windshield Wipers

Front and Rear Windshield Defogger

Functioning Door Locks for Every Door

Parking Brake

One Spare Tire, or Tire Repair Kit

Tire Jack, or Tire Repair Kit

Functioning Interior and Exterior Lights

Registration and Valid License Plate

Snow Chains (when required or requested)

Jumper Cables (Roadside assistance for each country named in specs shall be provided if jumper cables are not included)

Ice Scrapers (during winter months)

Emergency Kit (warning triangles, first aid kit)

Navigation System – GPS

Mud Flaps (when requested)

Off Road/All Season Tires (Pickup Trucks/SUVs)

Tow Hitch (Pickup Trucks/SUVs, when requested)

Removable Seats (Passenger Vans)

Type of Fuel Diesel (X): Reg Gas (X):

Fuel Tank Level Level at Delivery: Level at Turn-In:

Cleaned (Delivery); Cleaned of Trash (Turn-In)

COMMENTS

Contractor Name:

POC Name:

Contact Number:

Email

USG Customer Name:

USG Customer RA:

Contact Number:

Email:

Signature: Signature:

TECHNICAL EXHIBIT 2 NTV

RENTAL ORDERING FORM

General Information:

Ordering Period:

Minimal Required Specifications

Period of Performance

Start Date

Period of Performance

End Date

Number of Days

Number of Vehicles

Unit Price

Total Price

SUV 5-

Passenger

Carry no less than five (5) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System (GPS) included with English language option.

Example Models: Nissan Qashqai, Ford Kuga, KIA Sportage

REAR SEAT MUST BE ABLE TO FOLD

DOWN

All-wheel drive may be ordered.

Sedan Carry no less than five (5) people.

Transmission: Automatic Fuel: Diesel preferred, or gasoline Global Positioning System included with English language option.

Example Models: Volkswagen Passat, Ford Focus or Similar in interior and cargo capacity.

Sedans shall have a secured trunk, and no hatchback.

Station Wagon

Carry no less than five (5) people.

Transmission: Automatic Fuel: Diesel preferred, or gasoline Global Positioning System included with English language option.

Example Models: Volkswagen Passat, Ford Mondeo wagon or Similar in interior and cargo capacities.

9-Passenger Van

Carry no less than nine (9) people.

Transmission: Automatic Fuel: Diesel preferred, or gasoline Global Positioning System included with English language option.

Example Models: Renault Trafic, Mercedes Benz Vito, Opel Vivaro, Ford Transit or Similar in interior and cargo capacities.

FOLD DOWN OR REMOVABLE

REAR SEATS PREFERRED.

May require plexiglass installed to divide driver and passengers.

Cargo Van / Box Truck

Carry no less than two (2) people.

Transmission: Automatic Fuel: Diesel preferred, or gasoline Global Positioning System included with English language option.

Example Models: Fiat Ducato, Opel Movano or Similar

Pick-Up Truck

Carry no less than two (2) people.

Transmission: Automatic Fuel: Diesel Preferred or gasoline Global Positioning System Included with English language option.

Example Models: Ford Ranger, Toyota Hilux, Nissan Navara, Mitsubishi L200 All-wheel drive may be ordered.

NTV Delivery Location:

NTV Delivery Grid Coordinates:

Rental Period of Performance:

Countries of Vehicle Operation:

Turn-In/Pick Up Location:

Turn-In/Pick Up Grid Coordinates:

Additional Notes:

Customer – COR/RA POC:

COR / POC’s RA:

COR / RA POC’s Telephone:

COR / RA POC’s Email:

------------------------------------ FOR CONTRACTOR USE ONLY ------------------------------------

OFFER AMOUNT: CURRENCY:

COMPANY NAME: DATE OF OFFER:

OFFEROR POC (NAME): OFFEROR POC EMAIL:

OFFEROR POC TELEPHONE: SIGNATURE:

NOTES: