NRMAF0002300111KAW SOW_Rev2.pdf

STATEMENT OF WORK (SOW)

NR-MAF00023-00111

GREAT LAKES ENVIRONMENTAL RESEARCH LABORATORY

Purpose: To provide communications and administrative support for NOAA work and assets in the Great Lakes Region.

Introduction and Background:

On a daily basis, National Oceanic and Atmospheric Administration (NOAA) confronts complex challenges that are place-based, require interdisciplinary approaches and regionally tailored solutions.

Established in 2006, the NOAA Great Lakes Regional Collaboration Team is a network of NOAA employees and partners representing NOAA Line Offices and core partner organizations in the region.

NOAA’s Regional Collaboration Teams are positioned to facilitate collaboration at the regional level, as well as tap into resources and capabilities to advance NOAA’s mission. Eight Regional Teams are led by senior level Regional Team Leads and full-time Regional Coordinators, supported through a National Regional Team Lead, Headquarters liaison and an Advisory Group representing headquarters-level Line Office Leadership. The network represents NOAA’s broad mission and line office mission interests, and is connected both across NOAA and within regional and local communities.

NOAA’s Regional Collaboration Team, the Great Lakes Region Collaboration Team (GLRCT) has an action plan to advance its vision, mission and goals and NOAA’s mission in the eight state region. The plan identifies the need for written communication products, such as content for its website and other supporting materials related to its work in the region and implementation of the Great Lakes Restoration Initiative (GLRI) and the Great Lakes Water Quality Agreement (GLWQA). The GLRCT is now seeking expert communications support to implement needed activities in furthering its communications goals.

The plan is written to take advantage of the GLRCT’s strengths in building durable, trusting relationships, but recognizes that with one full-time staff, that capacity to carry out the plan is limited. The plan identifies three actions that will require expert external communications assistance to implement:

1) Provide refreshed and new content for the NOAA in the Great Lakes website

2) Provide refreshed and new content that communicates what NOAA is doing on the ground and the region and through its more than 300 GLRI projects implemented since 2010 both written and web-based

3) Assist with all work on NOAA’s representation on the Lakewide Action and Management Plans under the Great Lakes Water Quality Agreement

Scope and Objectives:

NOAA GLRCT requires support to provide strategic communications materials and assistance to implement its communications plan and build wider support for NOAA’s work in the Great Lakes region.

This will include working with Team members to deliver more effective information via the Internet and other communication products to improve in-region communication products.

A detailed breakdown of specific services and deliverables by the vendor are summarized below.

Tasks to be Completed:

● The vendor shall assist the GLRCT in development of written content for use on the GLRCT website and in other materials as assigned by the GLRCT members.

● The vendor shall post all developed material to the GLRCT website and maintain all site information.

● The vendor shall assist the GLRCT in the planning of its meetings and taking notes as needed.

● The vendor shall attend meetings, review and coordinate NOAA actions on documents related to the Lakewide Management and Action Plans as needed.

● The vendor shall meet with Government POC and other NOAA team members to discuss projects, story lines, website development and meeting planning on a regular basis.

● The vendor shall make recommendations to Government POC and team members about formatting, graphics and other related media, presenting all options available to them. The Government POC and team members will have the final approval of all products and materials.

● During the project, the vendor should meet as necessary with Government POC and team members to coordinate activities, evaluate work and allocate vendor’s time.

Place of Performance:

The vendor will not be working full-time on site at NOAA. The vendor will work at their own facilities, at meeting locations, or the NOAA Great Lakes Environmental Research Laboratory in Ann Arbor, MI as needed or required by the specific deliverable.

Period of Performance:

Base Year: 01/01/2023 - 12/31/2023 Option Year 1: 01/01/2024 - 12/31/2024 Option Year 2: 01/01/2025 - 12/31/2025 Option Year 3: 01/01/2026 - 12/31/2026 Option Year 4: 01/01/2027 - 12/31/2027

Government Furnished Equipment:

● Government to provide graphics, illustrations and other items deemed by Government POC and team members to be part of the production and final product. All items provided are property of the US Government.

Other Pertinent Information (any additional considerations or unique requirements regarding the work to be accomplished):

● This is a firm fixed pricing requested service contract and is payable based on provided work each month.

● NOAA will be given full ownership of content created to use and reuse as needed.

● Vendor may use materials for their resume and reference.

Quality Assurance Surveillance Plan (QASP) for Vendor Performance:

Quality Assurance Performance Objectives Quality

Assurance Performance Objectives

Standard Acceptable

Quality Level (AQL)

Method of Surveillance Resolution

(Performance Requirements) (Performance Standard) (Performance

Metrics) (Quality Assurance)

Draft communication products are created by deadline designated at time of assignment.

Communication products will be created in accordance with request from staff. The communications products(s) with Agency needs.

99%

The Great Lakes Regional Coordinator will coordinate with staff to review draft communication drafts and determine next steps.

Redo task until deemed satisfactory with no additional charges

Meeting planning details be done in conjunction with Great Lakes Regional Coordinator

Execution to be approved by Great Lakes Regional Coordinator 99%

The Great Lakes Regional Coordinator to review all planning for meetings.

Redo task until deemed satisfactory with no additional charges

Attend LAMP calls and maintain work and document tracking

Attendance on LAMP calls and notes and other documentation uploaded to Google docs for review

99%

The Great Lakes Regional Coordinator to review all notes and documentation

Redo task until deemed satisfactory with no additional charges

Invoicing:

The Vendor will bill on a monthly basis in arrears. Please submit all invoices to Mike Ryan via email at mike.ryan@noaa.gov

For any questions, please call Mike Ryan at 734-741-2024.

Government POC:

Jennifer Day jennifer.day@noaa.gov 734-741-2266 mailto:mike.ryan@noaa.gov mailto:jennifer.day@noaa.gov