Past_Performance_Questionnaire.docx

SOLICITATION NRC-HQ-13-R-03-0023

ATTACHMENT NO. 2

Attachment No. 3 Past Performance Surveys

November 26, 2012

TO: WHOM IT MAY CONCERN

SUBJECT: PAST PERFORMANCE REFERENCE SURVEY IN RESPONSE TO NRC SOLICITATION NRC-HQ-13-R-03-0023 ENTITLED " TECHNICAL ASSISTACNE TO VERIFY COMPLIANCE WITH ORDER 49 & 51”

The U.S. Nuclear Regulatory Commission (NRC) is currently conducting proposal evaluations for a contract..

Our primary source of information for this part of the evaluation will come from the past performance references that the offeror has provided us. The NRC evaluation panel must ensure that the offeror has both relevant and successful past performance in performing work of a comparable nature and complexity to the NRC’s requirement.

Accordingly, we ask that you complete the enclosed past performance survey and return it directly to the address below, email or FAX it, no later than December 26 2012, 1:00 PM EST. Our FAX number is (301) 492-3437 or Matthew.Bucher@nrc.gov .

Should you have any questions or require additional information, please contact me on (301) 492-3485.

Sincerely,

Enclosure: Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

COVER SHEET

Name of offeror questionnaire is being completed for: _________________________________

Name of agency/company completing questionnaire:

Contract Number: _____________________________________________________________

Name, title of person completing questionnaire: _____________________________________

Address: ___________________________

Telephone No.: ______________________

Email Address: ______________________

Length of time your organization has been involved with the offeror: _____________________

THE COMPLETED PAST PERFORMANCE COVER SHEET AND PAST PERFORMANCE QUESTIONNAIRE MUST BE SUBMITTED WITH THE PROPOSAL.

PAST PERFORMANCE QUESTIONNAIRE RATING SHEET

RATING SCALE

Please use the following ratings to answer the questions. If you are unable to rate an item because it was not a requirement, never an issue, or you have no knowledge of the item in question, then you should mark “NA”.

EVALUATION CRITERIA

Excellent - Based on past performance, responses received from sources knowledgeable of the offeror, the evaluator has concluded that the offeror’s performance was consistently excellent, and contractual performance was accomplished with only minor problems for which corrective action taken by the contractor was highly effective such that there is very low risk of poor performance and that excellent performance is expected..

Good - Based on past performance, responses received from sources knowledgeable of the offeror, the evaluator has concluded that he offeror’s performance was better than average, and contractual performance was accomplished with minor problems for which corrective actions taken by the contractor were effective such that there is low risk of poor performance and that good performance is expected.

Neutral - No record exists such that the evaluator has concluded that the offeror can neither be rated favorably or unfavorably for past performance

Average - Based on past performance, responses received from sources knowledgeable of the offeror, the evaluator has concluded that the offeror’s performance was satisfactory however contractual performance reflects a problem for which the contractor has not yet implemented corrective action or otherwise suggests that there is a risk of poor performance.

Poor - Based on past performance, responses received from sources knowledgeable of the offeror, the evaluator has concluded that the offeror’s performance was entirely unsatisfactory and that contractual performance being assessed contained problems for which the contractor‘s corrective actions appeared to be or were ineffective causing the evaluator to conclude that there is a very high risk of poor performance..

NOTE: For statements indicating “Poor”, please provide a brief explanation in the comments section of the survey.

CONTRACTOR PERFORMANCE EVALUATION SURVEY

POOR

AVERAGE

NEUTRAL

GOOD

EXCELLENT

QUALITY OF PRODUCT OR SERVICE:

(1) The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship.

(2) The Contractor submitted accurate reports.

(3) The Contractor utilized personnel that were appropriate to the effort performed.

COST CONTROL:

(1) The Contractor performed the effort within the estimated cost/price.

(2) The Contractor submitted accurate invoices on a timely basis.

(3) The Contractor demonstrated cost efficiencies in performing the required effort.

(4) The actual costs/rates realized closely reflected the negotiated costs/rates.

SCHEDULE:

(1) The tasks required under this effort were performed in a timely manner and in accordance with the period of performance of the contract.

(2) The Contractor was responsive to technical and/or contractual direction.

BUSINESS RELATIONSHIPS:

(1) The Contractor demonstrated effective management over the effort performed.

(2) The Contractor maintained an open line of communication so that the Contracting Officer’s Representative (COR) and/or Technical Point of Contact (TPOC) were apprised of technical, cost, and schedule issues.

(3) The Contractor presented information and correspondence in a clear, concise, and businesslike manner.

(4) The Contractor promptly notified the COR, TPOC, and/or Contracting Officer in a timely manner regarding urgent issues.

(5) The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solutions to critical program issues.

(6) The Contractor made timely award to, and demonstrated effective management of, its subcontractors.

(7) The Contractor demonstrated an effective small/small disadvantaged business subcontracting program.

CUSTOMER SATISFACTION

(1) The products/services provided adequately met the needs of the program.

(2) The Contractor was able to perform with minimal or no direction from the COR or the TPOC.

(3) I am satisfied with the performance of the Contractor under this effort.

ADDITIONAL COMMENTS