NOTICE OF INTENT TO SOLE SOURCE - LOGICARE.pdf

36C24920Q0245

NOTICE OF INTENT TO SOLE SOURCE

LOGICARE PATIENT INSTRUCTIONS SOFTWARE LICENSE

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This procurement is being conducted in accordance with (IAW) 41 USC 3304(a)(1) and FAR 13.106-

1(b), Soliciting from a Single Source. The NAICS code is 511210 with a size standard of $41.5 million.

The Department of Veterans Affairs (VA) NCO-9, intends to issue a sole source firm-fixed priced five-year ordering period contract for the procurement of the following description to Robley Rex VA Medical

Center’s [Facility], its affiliated CBOCs, and Out-Patient Clinics

DESCRIPTION OF REQUIREMENT:

LOGICARE Patient Instructions Software and License, integrated for the VA. License for use on unlimited workstations for Robley Rex VA Medical Center and affiliated CBOCs and Outpatient Clinics.

Includes:

Summary: LOGICARE Patient Instructions is a healthcare information system which includes modules designed for both patient instruction and education. It is designed for use by clinicians to educate and instruct patients in emergency departments, inpatient units, and outpatient clinics. LOGICARE`s patient instructions are available to Veterans Affairs (VA) hospitals and clinics with Veterans Health Information

Systems and Technology Architecture (VistA) and Computerized Patient Record System (CPRS) integration. The LOGICARE System receives registrations/admissions from VistA to allow easy patient-selection by clinicians. Documents produced in LOGICARE for patients are contributed to the CPRS record as Notes. The instructions can include CPRS data from the patient`s record, particularly a current medication list, and a human readable list of future appointments.

This technology utilizes a Microsoft Structured Query Language (SQL) Server database to store a range of information regarding treatments, diagnoses, procedures, follow-up instructions, lifestyle changes, applicable medications, and community resources. The database may be locally managed and extended to include site-specific content.

Salient Characteristics:

1) VA approved integration with VistA and CPRS systems

2) Electronic copy of the patient instructions are automatically sent to CPRS as a signed note in the

CPRS NOTES tab

3) Patient Check-in information is automatically populated to a patient selection list

4) Known primary care providers are automatically added for follow up referral list

5) Medications list and future appointments known in CPRS at the time of document creation are automatically included in the printed instructions for the patient

6) Base content can be customized or site-specific content can added.

7) Patient instructions can be customizable by the document author at the time of document creation allowing for patient specific content. The patient specific content is printed and stored in the patient CPRS NOTE

8) Customized form templates can be created by department/use case with configurable form menu options and reminders

9) Windows® Active Directory Authentication for improved password management

10) Auto creation of users using Windows® Active Directory integration

11) End user can select follow up care instructions based on follow up type

12) Health content library includes over 5,500 topics in English and Spanish written a 5th -6th grade reading level. Graphics included with some of the topics.

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13) Inpatient and Ambulatory Stage 1 and Stage 2 ONC-certified for Meaningful Use

14) Meets Joint Commission standards for patient and family education

15) Solution includes ongoing user and technical support including around the clock user and technical support services

16) Implementation team have completed VA security training requirements and maintain VA credentials

17) End user and system manager training provided

Deployment (Installation & Integration)

· Remote technical deployment of the LOGICARE System on VA Windows server(s)

· Remote configuration and testing of LOGICARE/VistA Integration with VA Staff

· Remote workflow consultation for each department deploying within this project.

· Two on-site workflow consultation, including expenses (1 consultant, 1-2 days per visit)

· Complete within 60-90 days upon receipt of order

Standard Support Services

• Available during normal business hours (8:30 a.m. to 5 p.m., Central Time, Monday through Friday)

A. Telephone Support. LOGICARE® shall maintain a toll-free number for use by Client. LOGICARE® agrees that it will make nonbusiness-hours Support Services available to Client for resolution of any critical

Software defects 24 hours per day, seven days per week, 365 days per year.

B. Correction of Defects: Updates LOGICARE® shall respond within two (2) hours to any Client support call, and shall exercise reasonable efforts to correct significant, reproducible Software problems that are caused by a defect in an unaltered version of the Software. LOGICARE® periodically shall provide updates to Client that contain defect corrections ("Updates") that may include changes to Sample Data tables and/or executable program changes. Client shall promptly install all such Updates.

C. Releases. LOGICARE® shall provide to Client any improvements or additions to the functionality of the

Software that LOGICARE® does not separately market or sell to its clients.

D. Documentation. For any Updates and Releases that are provided by LOGICARE® to Client, LOGICARE® shall provide to Client one (1) copy of the related Documentation, if any substantive changes have been made to the Documentation. The Client may make as many copies of the Documentation as necessary to support use of the Software.

Additional Support Services (Optional)

LOGICARE® may, at Client's request, provide these additional nonstandard Support Services:

· Data loss recovery.

· System configuration changes.

· On-site support.

The total estimated five-year cost for this service is expected to be below the Simplified Acquisition

Threshold, currently at $250,000.00.

The Facility needs this software and license to become compliant with the following Joint Commission standard: The patient’s medical record contains discharge information.- RC.02.01.01

Logicare’s proprietary software has been vetted and approved for use on VA networks with constraints under the VA’s Technical Reference Model -https://www.oit.va.gov/Services/TRM/ToolPage.aspx?tid=6031&tab=2 https://www.oit.va.gov/Services/TRM/ToolPage.aspx?tid=6031&tab=2

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Market research failed to find other software that offers what Logicare does. In addition, market research could not find any value-added reseller capable of providing between 15 and 50 percent of value-added services to be considered for award. One hundred percent (100%) of value-added services would be provided solely by Logicare Corp., which is why the NAICS is 511210 and not 541519.

SCOPE OF WORK: The Facility seeks to procure this software license before September 30, 2020. No options for additional quantities or extension of terms of service were considered.

Interested parties should submit responses by Monday, June 15, 2020 at 8:00am EST to:

sascha.hertslet@va.gov, subject line: 36C24920Q0245-Logicare.

All responsible sources may submit a bid, proposal, or quotation, which shall be considered by the agency, if it shows they can offer comparable products that meet or exceed the standards described above.

Responses received will be reviewed; however, a determination by the Government not to compete the proposed procurement based upon responses received to this notice is solely within the discretion of the

Government.

mailto:sascha.hertslet@va.gov