Notice of Intent to Award Sole Source_Unique Communications_CAIRS.pdf

NOTICE OF INTENET TO AWARD SOLE SOURCE

– Configuration Accounting Information Retrieval System (CAIRS)-

The Army Contracting Command-Aberdeen Proving Ground (ACC-APG), Fort Huachuca Division intends to award a sole-source contract under the authority 41 U.S.C. 1901, and FAR 13.5 – Simplified Procedures for Certain Commercial Products and Commercial Services to Unique Communications located at 1665 W. Horizon Ridge Pkwy, Henderson, NV 89014. The requirement is for commercially software service support for the Configuration Accounting Information Retrieval System (CAIRS) Theater Telephone Management Systems (TMS), for Army Telecommunication Network and Operations.

The Contractor shall provide CAIRS subscription and software life cycle support to include CAIRS modernization and infrastructure software updates, patches, application error fixes, work around SQL scripts for missing queries, feature enhancements. Contractor shall optimize the automation and integration of telecommunication services and processes to CAIRS.net and the Subscriber Portal applications in support of USAREUR and the Army Unified Communication and Telecommunication Infrastructure in Europe.

2d Theater Signal Brigade (2TSB) utilizes the CAIRS system for managing and provisioning of telephone set devices, cable plant records, traffic and telephone billing management. CAIRS is a Unified Communication and Telecommunication Network Management System (UC/TNMS). CAIRS UC/ TNMS provides Unified Communication services and Telecommunication infrastructure and a tailored application capability to monitor, manage, and provision Siemens carrier Electronic Worldwide Switch Digital (EWSD) switch and other private branch exchanges produced by Siemens. CAIRS has been certified and integrated with CISCO Call Manager on the Army Non-secure Internet Protocol Router Network (NIPRNet) for Voice over Internet Protocol (VoIP) service and device management. The CAIRS UC/TNMS application operates on the NIPRNet consisting of routers, switches, and centralized servers located at the Kaiserslautern Area Processing Center (APC), Kaiserslautern, Germany, with a mirrored dual capable CAIRS TNMS (COOP site) at Grafenwöhr APC. The CAIRS TNMS edge connectivity is established at each battalion using dynamic multi-point VPN (IPSEC tunnels) at edge sites. CAIRS UC/TNMS is used by resource managers and Telephone Control Officers (TCOs) for subscriber administration, Directory Service Assistance (DSA) and Base Communication (BASECOM) to track DSN, cell phone services and leased line billing.

CAIRS interfaces with each Multi-Function and End Office switch through an Operational Maintenance Terminal (OMT)/Work Order Processing and Response (WOPR) terminal connected via USAREUR NIPR network.

Services include life cycle software support for the maintenance of CAIRS UC/TNMS infrastructure and Army’s Telecom Basecom Operations in the European Theater. The contractor shall accomplish:

Support of administration and configuration, updates, to SQL database and server.

Subject Matter Expert (SME) support administrating and maintaining the EWSD OMT workstation.

Perform troubleshooting on CAIRS application and systems.

Perform troubleshooting, testing, and upgrades to CAIRS application.

Develop and maintain installation configuration and baseline.

Provide resources required to test the CAIRS UC/ TNMS, provide Software Test Plan, Systems/Subsystem Design description and provide resolution to identified issues.

Provide Certified CAIRS SME fully knowledgeable and certified on CAIRS UC/ TNMS platform to include hardware and software.

The Contractor shall provide feature enhancements and optimized automation for process improvements in the CAIRS system; both via remote and on-site support.

The Contractor shall roll-out support both remote and onsite as required for optimizing

UC/Telecommunications services, acquisitions, reporting, and vendor invoicing processes.

The contract will consist of a twelve month base period beginning from the point of award with the option to extend for one (1) additional twelve month option. FAR Clause 52.217-9, Option to Extend the Term of the Contract, will be included in the contract. The North American Industry Classification System (NAICS) code is 541511.

This Notice of Intent to award a Sole Source Contract is not a request for competitive proposals.

Any responses or inquiries to this notice must demonstrate clear and convincing evidence that competition will be advantageous to the Government. All information received from this notice shall be used for planning and market research purposes only. The determination to refrain from competing proposed contracts based on responses to this notice is solely within the discretion of the Government. The Government will not pay for the preparation of any information submitted or use of such information.

Acknowledgement of receipt of responses will not be made, nor will respondents be notified of the evaluation of the information received. Interested parties may express interest and provide a capability statement no later than 19 June 2024, 09:00 AM MST (Arizona does not observe Daylight Saving Time). Responses should be addressed to neil.s.mendiola.civ@army.mil.

– Configuration Accounting Information Retrieval System (CAIRS)-

Army Contracting Command - Aberdeen Proving Ground (APG), Contracting Office Address:

ACC-APG, Huachuca Division Building 61801, Room 3413 Fort Huachuca, AZ 85613-7070

Place of Performance:

Germany

Primary Point of Contact: Neil Mendiola Purchasing Agent neil.s.mendiola.civ@army.mil Phone: (520) 692-1460